Title: In Fashion Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16238188&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # In Fashion Hotel & Spa Travelers can soak up the sun at two outdoor pools or indulge in rejuvenating treatments at the full-service spa of this Playa del Carmen retreat ## Photo gallery for In Fashion Hotel & Spa ![Courtyard view - In Fashion Hotel & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/ed754606.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - In Fashion Hotel & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/c7489a4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - In Fashion Hotel & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/1e8bb9db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - In Fashion Hotel & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/87091904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board - In Fashion Hotel & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/2c8c7a38.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Fashion Hotel & Spa captures Playa del Carmen's vibrant energy while offering relaxation. Guests unwind on the rooftop terrace or book spa treatments. Multilingual staff and luggage storage services add convenience. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Free Wi-Fi - Air-conditioning - Breakfast available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 4 - Jan 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Family Room ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/916b3c6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.2 Good 5 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 592 sq ft - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Standard Room ![Standard Room | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/5cadf798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 9 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 463 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/27596ff8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 527 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room ![Superior Room | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/27900151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels - 592 sq ft - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-In-Fashion-Hotel-Spa-Adults-Only.h16238188.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-In-Fashion-Hotel-Spa-Adults-Only.h16238188.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62781%2C-87.07208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wuo3t47uU_8Oj1kSpOa10441GiY=) Playa del Carmen, QROO #### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Central Square \- 3 min walk \- 0.2 miles - Playa del Carmen Main Beach \- 3 min walk \- 0.2 miles - Quinta Alegría Shopping Mall \- 3 min walk \- 0.2 miles - Mamitas Beach \- 8 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Porfirio’s - ‬1 min walk - ‪Ilios restaurant - ‬1 min walk - ‪Sala De Despecho - ‬1 min walk - ‪Sonora Grill PRIME - ‬1 min walk - ‪Calle 12 - ‬1 min walk ## About this property ### In Fashion Hotel & Spa Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, In Fashion Hotel & Spa provides a rooftop terrace and a full-service spa. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers - Buffet breakfast (surcharge), multilingual staff and a front desk safe - Massage treatment rooms, luggage storage and a 24-hour front desk - Tour/ticket information and a lift - Guest reviews give top marks for the helpful staff Room features All guest rooms at In Fashion Hotel & Spa offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/36000000/35620000/35612500/35612451/e1c22605.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MareAzul Apartment 631 by Realty Group Corasol - Pool - Kitchen - Washing machine - Dryer 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=35612451&PinnedHotelID=35612451&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/94ce732e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia 5th Avenida Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 991 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, an infinity pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/40000000/39770000/39764300/39764287/0cd1a1a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gallery Apartments Downtown Playa del Carmen - Pool - Spa - Kids’ pool - Parking included 6.0 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=39764287&PinnedHotelID=39764287&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262102/90532cea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa De Las Flores Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 733 reviews £50 includes taxes & fees 5 Jan - 6 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=6262102&PinnedHotelID=6262102&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/ff48b6a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinta Kan Cabañas Hotel Playa del Carmen Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Bar - 24/7 front desk 7.0 Good 264 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 965 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/2da94ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1960000/1950500/1950469/911a1d1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Golondrinas Downtown Playa del Carmen - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 260 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1950469&PinnedHotelID=1950469&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4810000/4808400/4808374/009641c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Melissa - Near Yucatek Divers Downtown Playa del Carmen - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.4 Very good 913 reviews £123 includes taxes & fees 4 Jan - 5 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4808374&PinnedHotelID=4808374&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/67000000/66810000/66803000/66802970/6d2074ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mariachi by Kavia 5th Av Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Housekeeping 7.8 Good 104 reviews £49 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=66802970&PinnedHotelID=66802970&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 200 for children ### Things to do - 2 outdoor pools - Full-service spa ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Hot stone massages - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 200 for adults and from MXN 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Fashion Hotel Playa del Carmen Fashion Hotel Fashion Playa del Carmen In Fashion Hotel Boutique Riviera Maya/Playa Del Carmen Mexico Fashion Hotel Adults In Fashion Hotel Spa Adults Only ## Frequently asked questions ### Does In Fashion Hotel & Spa have a pool? ### Is In Fashion Hotel & Spa pet-friendly? ### What time is check-in at In Fashion Hotel & Spa ? ### What time is check-out at In Fashion Hotel & Spa ? ### Where is In Fashion Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## In Fashion Hotel & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 269 8 - Good 182 6 - Okay 91 4 - Poor 54 2 - Terrible 69 ## Reviews ### 10/10 Excellent #### JOSE 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean, and staff was excellent. ##### JOSE Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Boris 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty good service for the money paid. ##### Boris Stayed 1 night in Apr 2025 ### 10/10 Excellent #### mario 24 Jan 2024 Liked: Cleanliness, staff & service Nice and centric hotel ##### mario Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Tilo 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel to enjoy Playa del Carmen night life ##### Tilo Stayed 3 nights in May 2024 ### 8/10 Good #### Oscar 23 Feb 2025 Liked: Staff & service, amenities Very nice ##### Oscar Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Robert 11 Apr 2024 Good place ##### Robert Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Griselda I 7 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the service and it was close to everything stores restaurants and beach . ##### Griselda I Stayed 3 nights in Jun 2024 ### 8/10 Good #### Heather 13 Sept 2023 Liked: Cleanliness, property conditions & facilities, communication Staff was friendly and helpful very gracious ✅ ##### Heather Stayed 5 nights in Sep 2023 ### 6/10 Okay #### Sukanto 11 Mar 2025 Liked: Cleanliness, property conditions & facilities Decent sized rom. But no one spoke English ##### Sukanto Stayed 1 night in Mar 2025 ### 8/10 Good #### Vanessa 18 Apr 2025 Liked: Cleanliness Disliked: Staff & service The bed was comfy, the tv was old and had dark lines throughout the screen, no fridge, no coffee maker and had no water a couple days ##### Vanessa Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Nadia 26 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a fun convenient location, it got loud at night because of the partying on fifth but that is to be expected:) ##### Nadia Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Cynthia 27 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities It was close ro all the clubs right on 5th Avenue. Lots of entertainment, food, and grat views ##### Cynthia Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Daniela 21 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff was helpful and the property is close to the 5th avenue ##### Daniela Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Kalwant 1 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything is good. Food is close by and good food. ##### Kalwant Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Beronica 18 Jun 2024 Liked: Cleanliness, staff & service, amenities Nice staff ##### Beronica Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Miguel 5 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No hot water, no drinking bottle of water, the TV controls not working. too noisy. looks like Motel. I had to move to another hotel ##### Miguel Stayed 5 nights in Apr 2025 ### 8/10 Good #### Gabriela 10 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities The smell on the hotel wasn’t the greatest but also has to do with been so close to the beach. ##### Gabriela Stayed 2 nights in Aug 2024 ### 8/10 Good #### Labeeba 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was good. I really liked it. When I read the other reviews I was alittle concerned but once we got there it was not as bad as the reviews were. It had minor things, but nothing that would ruin your trip or stay. The location was nice too. Unless your someone who likes quite vibes than this place is not for you. I really enjoyed my stay here. The beach was super close as well. Only thing was that they did not have a fridge. Highly recommended place to stay ##### Labeeba Stayed 6 nights in Dec 2024 ### 8/10 Good #### Lisandra 2 Mar 2024 Liked: Cleanliness Disliked: Staff & service, amenities More friendly receptionists, and the music next door is way too loud. The 3 nights I stayed, nearly slept!!! ##### Lisandra Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Luis 28 Oct 2024 Disliked: Cleanliness, staff & service It was a little old the build feels gray ##### Luis Stayed 1 night in Oct 2024 ### 6/10 Okay #### Esperanza 25 Mar 2024 Liked: Cleanliness, staff & service would be better with fridge and microwave in room.. ##### Esperanza Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Jorge 4 Nov 2024 Liked: Staff & service, room comfort When is raining wather filter inside the room at the bathroom ##### Jorge Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Angel 2 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great area, but didn’t receive any special vip benefits ##### Angel Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Eliana Maria 12 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible experience – avoid at all costs The hotel I originally booked was closed, and I was redirected to another hotel from the same chain, “Cabia,” which was in absolutely awful condition. The pool was disgusting, the room was extremely dirty, the service was poor, the sheets were stained, and the entire hotel was in terrible shape. This was by far the worst place I’ve ever stayed at. It should not be listed on Experian’s site or receive any kind of recommendation. Completely unacceptable. ![Towels we couldn’t use them. I had to go to the store and buy a new towel.](https://a.travel-assets.com/ugc/hotel-reviews/1dd11d6b-6b25-4961-98d7-f821e31d8e67-1749770928276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Most of the curtains for the bedroom are stains](https://a.travel-assets.com/ugc/hotel-reviews/b76903f3-3689-4c74-aa85-609fc28372f8-1749770928157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The doors for entering to the bathroom and shower looks like this](https://a.travel-assets.com/ugc/hotel-reviews/996b44e8-7a0d-49a1-be93-45f625bdf6e0-1749770928212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/d9cf7966-2326-4fb1-b1fb-8a35390b650e-1749770928605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eliana Maria Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Edgardo 19 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was in the middle of the action. The room great. The only concern for anyone looking for a quiet place to sleep the clubs are bumping till 3am. You will hear the noise outside. ##### Edgardo Stayed 3 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---