Title: In Fashion Hotel & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # In Fashion Hotel & Spa Hotel with 2 outdoor swimming pools, steps from Quinta Avenida ![Courtyard view](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/ed754606.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/87091904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/2c8c7a38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/c7489a4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/1e8bb9db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Fashion Hotel & Spa captures Playa del Carmen's vibrant energy while offering relaxation. Guests unwind on the rooftop terrace or book spa treatments. Multilingual staff and luggage storage services add convenience. 7.6 Good ## Popular amenities - Spa - Breakfast available - 24/7 front desk - Pool - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16238188&PinnedHotelID=16238188&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/916b3c6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.2 Good 5 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 592 sq ft - Sleeps 6 - 2 Double Beds and 1 King Bed ![Standard Room | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/5cadf798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 9 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 463 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/27596ff8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels In-room safe - 527 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/17000000/16240000/16238200/16238188/27900151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Flat-screen TV Premium bedding Hairdryer Rainfall showerhead Private bathroom Cable channels - 592 sq ft - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 927 reviews £915 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bbc4f2aa-54f7-4e01-8d96-b299908edd40&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/8bc31ce0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £362 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bbc4f2aa-54f7-4e01-8d96-b299908edd40&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 680 reviews £109 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bbc4f2aa-54f7-4e01-8d96-b299908edd40&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £301 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bbc4f2aa-54f7-4e01-8d96-b299908edd40&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 109 reviews £460 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bbc4f2aa-54f7-4e01-8d96-b299908edd40&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-In-Fashion-Hotel-Spa-Adults-Only.h16238188.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-In-Fashion-Hotel-Spa-Adults-Only.h16238188.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62781%2C-87.07208&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Wuo3t47uU_8Oj1kSpOa10441GiY=) Playa del Carmen, QROO #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles - Mamitas Beach - 8 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Porfirio’s - ‬1 min walk - ‪Ilios restaurant - ‬1 min walk - ‪Sala De Despecho - ‬1 min walk - ‪Calle 12 - ‬1 min walk - ‪Sonora Grill PRIME - ‬1 min walk ## About this property ### In Fashion Hotel & Spa Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, In Fashion Hotel & Spa provides a rooftop terrace and a full-service spa. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers - Buffet breakfast (surcharge), massage treatment rooms and a front desk safe - Multilingual staff, a lift and tour/ticket information - Luggage storage and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guest rooms at In Fashion Hotel & Spa offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards and desks ## Similar properties ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 949 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/25c74d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.2 Very good 634 reviews £40 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/2da94ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - 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Pool - Breakfast included - Free WiFi - Restaurant 7.4 Good 62 reviews £88 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=111336577&PinnedHotelID=111336577&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/96000000/95930000/95923800/95923710/64c093d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Caribe Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Restaurant 6.2 147 reviews £42 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=95923710&PinnedHotelID=95923710&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/75000000/74430000/74422200/74422178/dfb81936.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kay Adults Only Downtown Playa del Carmen - Free WiFi - Housekeeping - 24/7 front desk - Grocery/convenience store 5.8 59 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=74422178&PinnedHotelID=74422178&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 200 for children ### Things to do - 2 outdoor pools - Full-service spa ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Multilingual staff - Tour and ticket assistance ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Hot stone massages - Prenatal massages - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 200 for adults and from MXN 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Fashion Hotel Playa del Carmen Fashion Hotel Fashion Playa del Carmen In Fashion Hotel Boutique Riviera Maya/Playa Del Carmen Mexico Fashion Hotel Adults In Fashion Hotel Spa Adults Only ## Frequently asked questions ### Does In Fashion Hotel & Spa have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM. ### Is In Fashion Hotel & Spa pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at In Fashion Hotel & Spa ? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at In Fashion Hotel & Spa ? > Checkout is at noon. ### Where is In Fashion Hotel & Spa located? > Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## In Fashion Hotel & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 269 8 - Good 182 6 - Okay 91 4 - Poor 54 2 - Terrible 69 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### JOSE 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean, and staff was excellent. ##### JOSE Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Boris 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty good service for the money paid. ##### Boris Stayed 1 night in Apr 2025 ### 10/10 Excellent #### mario 24 Jan 2024 Liked: Cleanliness, staff & service Nice and centric hotel ##### mario Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Tilo 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel to enjoy Playa del Carmen night life ##### Tilo Stayed 3 nights in May 2024 ### 8/10 Good #### Oscar 23 Feb 2025 Liked: Staff & service, amenities Very nice ##### Oscar Stayed 2 nights in Feb 2025 ### 8/10 Good #### Vanessa 18 Apr 2025 Liked: Cleanliness Disliked: Staff & service The bed was comfy, the tv was old and had dark lines throughout the screen, no fridge, no coffee maker and had no water a couple days ##### Vanessa Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Sukanto 11 Mar 2025 Liked: Cleanliness, property conditions & facilities Decent sized rom. But no one spoke English ##### Sukanto Stayed 1 night in Mar 2025 ### 6/10 Okay #### Robert 11 Apr 2024 Good place ##### Robert Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Griselda I 7 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the service and it was close to everything stores restaurants and beach . ##### Griselda I Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Miguel 5 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No hot water, no drinking bottle of water, the TV controls not working. too noisy. looks like Motel. I had to move to another hotel ##### Miguel Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Nadia 26 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a fun convenient location, it got loud at night because of the partying on fifth but that is to be expected:) ##### Nadia Stayed 1 night in Jan 2024 ### 8/10 Good #### Heather 13 Sept 2023 Liked: Cleanliness, property conditions & facilities, communication Staff was friendly and helpful very gracious ✅ ##### Heather Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Cynthia 27 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities It was close ro all the clubs right on 5th Avenue. Lots of entertainment, food, and grat views ##### Cynthia Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Daniela 21 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff was helpful and the property is close to the 5th avenue ##### Daniela Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Beronica 18 Jun 2024 Liked: Cleanliness, staff & service, amenities Nice staff ##### Beronica Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Kalwant 1 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything is good. Food is close by and good food. ##### Kalwant Stayed 1 night in Aug 2023 ### 8/10 Good #### Gabriela 10 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities The smell on the hotel wasn’t the greatest but also has to do with been so close to the beach. ##### Gabriela Stayed 2 nights in Aug 2024 ### 8/10 Good #### Labeeba 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was good. I really liked it. When I read the other reviews I was alittle concerned but once we got there it was not as bad as the reviews were. It had minor things, but nothing that would ruin your trip or stay. The location was nice too. Unless your someone who likes quite vibes than this place is not for you. I really enjoyed my stay here. The beach was super close as well. Only thing was that they did not have a fridge. Highly recommended place to stay ##### Labeeba Stayed 6 nights in Dec 2024 ### 2/10 Terrible #### Eliana Maria 12 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible experience – avoid at all costs The hotel I originally booked was closed, and I was redirected to another hotel from the same chain, “Cabia,” which was in absolutely awful condition. The pool was disgusting, the room was extremely dirty, the service was poor, the sheets were stained, and the entire hotel was in terrible shape. This was by far the worst place I’ve ever stayed at. It should not be listed on Experian’s site or receive any kind of recommendation. Completely unacceptable. ![Towels we couldn’t use them. I had to go to the store and buy a new towel.](https://a.travel-assets.com/ugc/hotel-reviews/1dd11d6b-6b25-4961-98d7-f821e31d8e67-1749770928276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Most of the curtains for the bedroom are stains](https://a.travel-assets.com/ugc/hotel-reviews/b76903f3-3689-4c74-aa85-609fc28372f8-1749770928157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The doors for entering to the bathroom and shower looks like this](https://a.travel-assets.com/ugc/hotel-reviews/996b44e8-7a0d-49a1-be93-45f625bdf6e0-1749770928212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/d9cf7966-2326-4fb1-b1fb-8a35390b650e-1749770928605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eliana Maria Stayed 7 nights in Jun 2025 ### 8/10 Good #### Lisandra 2 Mar 2024 Liked: Cleanliness Disliked: Staff & service, amenities More friendly receptionists, and the music next door is way too loud. The 3 nights I stayed, nearly slept!!! ##### Lisandra Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Luis 28 Oct 2024 Disliked: Cleanliness, staff & service It was a little old the build feels gray ##### Luis Stayed 1 night in Oct 2024 ### 6/10 Okay #### Jorge 4 Nov 2024 Liked: Staff & service, room comfort When is raining wather filter inside the room at the bathroom ##### Jorge Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Kirstin 4 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do not stay here, dirty, unclean, horrible smell in rooms. Incredibly noisy. Staff did not speak much English. Remotes in weird bags. Photos do not show real place. Not sure why expedia has them on their site. Did not get free bottle of wine per vip member. Again do not stay here. Stay at yr own risk!!!!!! No spa and roof top pool was discussing. ##### Kirstin Stayed 1 night in Apr 2025 ### 6/10 Okay #### Esperanza 25 Mar 2024 Liked: Cleanliness, staff & service would be better with fridge and microwave in room.. ##### Esperanza Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Angel 2 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great area, but didn’t receive any special vip benefits ##### Angel Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - 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