Title: Hotel Coco Rio by Hospitality Wellbeing Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Coco Rio by Hospitality Wellbeing A garden sanctuary near Playa del Carmen Main Beach where travelers can relax outdoors or curl up with a good book in the library ## Photo gallery for Hotel Coco Rio by Hospitality Wellbeing ![View from property - Hotel Coco Rio by Hospitality Wellbeing (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/f00bcd2c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Coco Rio by Hospitality Wellbeing (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/395e86f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Coco Rio by Hospitality Wellbeing (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/12934d3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Coco Rio by Hospitality Wellbeing (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/05b77220.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Coco Rio by Hospitality Wellbeing (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/99efeac6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Coco Rio by Hospitality Wellbeing offers convenience and tranquility steps from the beach. Guests enjoy continental breakfast, relax in the garden, or browse the library. Helpful staff assist with bike rentals for exploring, and in-room WiFi keeps everyone connected. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/8d930077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Patio Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Hairdryer Private bathroom - 172 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Executive Room, 2 Double Beds ![Executive Room, 2 Double Beds | In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/9c6ec731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Patio Air conditioning Free cots/infant beds Fridge LCD TV Ceiling fan Hairdryer Private bathroom - 215 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/ff1e827a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Patio Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge LCD TV Renovated in 2015 Ceiling fan - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Double Room Standard ![In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/w858h764x3y4-abb1b45b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 2 ### View all photos for Quadruple Room Standard ![In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/18ab27e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - Sleeps 4 ### View all photos for Double Suite Junior ![In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/995700/995652/w707h532x4y2-1170b68a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - Sleeps 2 ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,004 reviews £100 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4a56c746-bf3a-484a-8b18-dcf824021637&top_cur=GBP) Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Coco-Rio.h995652.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Coco-Rio.h995652.Hotel-Information) ## About the area Located near the beach, Hotel Coco Rio by Hospitality Wellbeing is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63228%2C-87.06889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8kalFIyT3j1MQaJ7w8YmY4Ddb18=) Playa del Carmen, QROO ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.1 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.2 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.3 miles - Central Square 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - La Vagabunda 1 min walk - Amorino 1 min walk - Starbucks 1 min walk - La Vaca Gaucha 1 min walk - Trattoria del Centro 1 min walk ## About this property ### Hotel Coco Rio by Hospitality Wellbeing Hotel near Quinta Avenida Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Coco Rio by Hospitality Wellbeing provides free continental breakfast, a garden and a library. Stay connected with free in-room WiFi. Other perks include: - Bike hire, airport pick-up service (surcharge) and a front desk safe - Tour/ticket information, beach towels and a 24-hour front desk - Concierge services, luggage storage and smoke-free property Room features All guest rooms at Hotel Coco Rio by Hospitality Wellbeing include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Art supplies and free infant beds - Bathrooms with hairdryers - 32-inch LCD TVs with cable channels - Patios, fridges and ceiling fans ## Similar properties ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/923c3f52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 7.4 Good 828 reviews £51 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/41000000/40290000/40282800/40282767/979229a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paso del Mar Playa del Carmen Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping 7.4 Good 29 reviews £44 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=40282767&PinnedHotelID=40282767&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/f66483fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 843 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/1289839e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 865 reviews £50 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Studio | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100940000/100933500/100933457/a9e6946e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Maca Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.4 Very good 29 reviews £31 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=100933457&PinnedHotelID=100933457&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 379 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 499 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - 24/7 front desk 7.8 Good 1,321 reviews £37 includes taxes & fees 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 124 reviews £34 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/42d6685a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Encantada Downtown Playa del Carmen - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.6 Excellent 245 reviews £52 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=995652&PinnedHotelID=995652&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=995652,1141205,40282767,1163348,37070571) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day) - Street parking available - 24-hour airport pick-up shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM ### Things to do - Bicycle rentals - Library ### Family friendly - Art supplies - In-room cot - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach towels - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.42 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 31.00 per person (one way) - Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Coco Rio Coco Rio Hotel Coco Rio Playa del Carmen Hotel Coco Rio Hotel Coco Rio Playa del Carmen ## Frequently asked questions ### Is Hotel Coco Rio by Hospitality Wellbeing pet-friendly? ### What time is check-in at Hotel Coco Rio by Hospitality Wellbeing? ### What time is check-out at Hotel Coco Rio by Hospitality Wellbeing? ### Does Hotel Coco Rio by Hospitality Wellbeing provide a shuttle to the airport? ### Where is Hotel Coco Rio by Hospitality Wellbeing located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Coco Rio by Hospitality Wellbeing Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 108 8 - Good 109 6 - Okay 33 4 - Poor 7 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Mirza 20 Jul 2023 Liked: Cleanliness, property conditions & facilities, communication Very good hotel ,recommend ##### Mirza Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Holli 13 Jun 2022 Liked: Cleanliness, room comfort, communication The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby ##### Holli Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Ricardo 13 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent choice! Best location, great price, great service, good breakfast, love it! ##### Ricardo Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### sarinee 25 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location.Central of night life street. Nice and helpful staff. I recommend this hotel. ##### sarinee Stayed 4 nights in Jun 2023 ### 8/10 Good #### Tedla Ababu 11 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities. ##### Tedla Ababu Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Jennifer 25 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Close to everything without the loud music at night ##### Jennifer Stayed 3 nights in Jan 2023 ### 8/10 Good #### Verified traveller 15 Dec 2022 Liked: Cleanliness, room comfort, communication #### Nice stay but loud street Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 8/10 Good #### Tedla Ababu 18 Dec 2022 Liked: Amenities, communication I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout. ##### Tedla Ababu ### 6/10 Okay #### Chang, Surrey 20 May 2022 Liked: Cleanliness, staff & service, amenities There’s no hot water ##### Chang Stayed 1 night in May 2022 ### 6/10 Okay #### Darren 10 Jul 2023 Disliked: Communication Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference! ##### Darren Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Arturo 17 Jul 2023 Liked: Cleanliness #### De bueno a regular, pero buena opción... Buen servicio, falta un poco de atención a los detalles, por ejemplo tener jabon y shampoo disponible. Atencion muy amable pero falta anticiparse a los pedimentos de los huespedes, sin embargo considero que es una buena opción por su relacion costo beneficio... ##### Arturo Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### morales azuela juan 29 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication . ##### morales azuela juan Stayed 1 night in May 2023 ### 10/10 Excellent #### Christian 7 Mar 2023 Liked: Cleanliness El lugar es muy bonito y céntrico y el desayuno es muy rico 😋 ##### Christian Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### juan miguel 12 Feb 2023 Liked: Cleanliness, room comfort, communication #### Excelente lugar para descansar y cerca de todo Excelente servicio por parte de Jessica del front desk y del personal de limpieza. El hotel a pesar de estar Justo en la zona de la quinta avenida es muy tranquilo, esto es una ventaja porque todo queda cerca. Las habitaciones son amplias y el precio muy económico. Cuentan con mini refrigerador ##### juan miguel Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Martha 28 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication El hotel está bien ubicado. La habitación cómoda. La decoración luce bonita de noche. Nos atendieron muy amablemente en recepción a pesar de que la reserva de Expedía había entrado ya como última del día. Gracias, fue linda estancia. Si llevan auto, tomen en cuenta que la zona de calle tiene pago de parquímetros de 10 Am a 10 Pm. ##### Martha Stayed 1 night in Sep 2022 ### 8/10 Good #### Alejandra Meza 12 Sept 2022 Liked: Cleanliness, communication Muy buena ubicación, la habitacion es sencilla para pasar la noche, el lugar es un poco viejo pero limpio. ##### Alejandra Meza Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### ROGELIO 12 Sept 2022 Liked: Cleanliness, room comfort, communication La ubicacion es muy buena aunque batalle un poco para dar con el, pero solo la primera vez. ##### ROGELIO Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### MDIS. Eliezer Samuel 8 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication La habitación ejecutiva es ideal, se las recomiendo ##### MDIS. Eliezer Samuel Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Alejandro 1 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication El wifi es malo, por lo demás la pasé muy a gusto, siempre limpio, bonita decoración, está muy bien ubicado, camas cómodas, el baño bien y sin olores, vi poco al personal pero siempre con buena actitud, disfrute mi estancia. ##### Alejandro Stayed 6 nights in Jun 2022 ### 10/10 Excellent #### karla 1 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opción, céntrica, tranquila, trato amigable ##### karla Stayed 4 nights in May 2022 ### 8/10 Good #### Eva 14 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicación ,serviciales los chicos solo que es importante que se avise sobres el parquímetro no lo hicieron y nos multaron con 585 y nos retraso nuestros planes ##### Eva Stayed 4 nights in May 2022 ### 10/10 Excellent #### Pamela 11 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente un hotel bonito y súper bien ubicado además de limpio y muy amables siempre con nosotros! ##### Pamela Stayed 6 nights in May 2022 ### 10/10 Excellent #### Dylan 2 May 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Great place to stay in Playa del Carmen Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night. ##### Dylan Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Saul 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is perfect, a lot of restaurants, bars and shopping stores around. Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person. ##### Saul Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Francelia 7 Apr 2022 Liked: Staff & service, amenities, property conditions & facilities Me encanto el lugar ##### Francelia Stayed 3 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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