Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Hot tub
Parking included
Free Wi-Fi
The current price is £217
£217
includes taxes & fees
18 Aug - 19 Aug
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Located on the beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Parasailing, boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa del Carmen travel guide
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
What's nearby
Quinta Avenida
2 min walk - 0.1 miles
Quinta Alegría Shopping Mall
2 min walk - 0.1 miles
Mamitas Beach
3 min walk - 0.2 miles
Playa del Carmen Main Beach
5 min walk - 0.3 miles
Central Square
8 min walk - 0.5 miles
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
50 min drive
Restaurants
Bloody Mary Food Drinks & Rock
2 min walk
Ah Cacao Chocolate Café
2 min walk
Señor Frogs
2 min walk
Il Pescatore Restorante Italiano
2 min walk
Lobby Bar
1 min walk
About this property
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
All-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides 3 poolside bars, a swim-up bar and concerts and live shows. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub and a body treatment at Innan, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Pilates classes and fitness classes are offered at the gym; Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
3 outdoor pools along with cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
An outdoor tennis court, a water dispenser and a 24-hour front desk
Evening entertainment, a front desk safe and a computer station
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 524 rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-compatible safes.
More conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with hydromassage showers and designer toiletries
55-inch LED TVs with satellite channels
Balconies or patios, wardrobes/cupboards and separate sitting areas
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
On-site entertainment and activities
On-site live performances
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
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Wheelchair-accessible parking and van parking available
Food and drink
3 poolside bars
5 bars/lounges
7 restaurants
A coffee shop/cafe
A swim-up bar
Snack bar/deli
Restaurants on site
Asiana
Kalamata
Pelicanos
Rincón Mexicano
Spice
Things to do
3 outdoor pools
Bicycle storage
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Hot tub
Outdoor tennis court
Pilates classes
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Yoga classes
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
6,781 square feet of conference space
Computer station
Coworking space
Meeting room
Outdoors
Beach loungers
Beach towels
Free beach cabanas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in shower
Grab bar near toilet
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
4 buildings
4 floors
Ballroom
Banquet hall
Built in 2005
Comprehensive food waste policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Some LED lighting used
Vegan dining options
Vegetarian dining options
Waste recycling policy
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Down comforter
Free rollaway/extra bed
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Towels provided
Entertainment
55-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches used
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
How much does it cost to stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive on 18 Aug 2026 start from £217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Self-parking and valet parking are free at this property.
What time is check-in at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Check-in start time: 3 PM; check-in end time: 11:30 PM.
What time is check-out at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Checkout is at noon.
Are there all-inclusive benefits at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball and more.
Where is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive located?
Located in Downtown Playa del Carmen, this beachfront property is in the city centre, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful 10-day stay at Hyatt Vivid Playa del Carmen. From the moment we arrived, we appreciated the hotel's relaxed atmosphere and the quality of its facilities. We thoroughly enjoyed the lively pool entertainment, the many workshops and activities offered throughout the day, the delicious cocktails, and the wide variety of food available at both the buffet and the à la carte restaurants. Our room was clean, comfortable, and well maintained throughout our stay.
The staff deserve special recognition. Everyone we encountered was friendly, attentive, and always willing to help. A special thank you goes to José, the Manager on Duty, whose exceptional professionalism and genuine care made our stay even more enjoyable. He responded promptly to our requests and went above and beyond to ensure we had a great vacation.
In our opinion, this hotel is an excellent choice for couples looking for a vacation focused on relaxation, great food, fun activities, and a welcoming atmosphere. However, it's important to know that the beach is not the hotel's main attraction. On the other hand, if you're looking for a beautiful pool, outstanding service, quality entertainment, excellent dining options, and a modern, relaxing environment Hyatt Vivid Playa del Carmen is a destination we recommend without hesitation.
We went there for our anniversary and for a birthday. We had the most amazing time ever the food was spectacular. The grounds were immaculate. The rooms were beautiful. It was one of the best trips that we have ever went on. It does get a little quiet towards the end of the night, but it didn’t bother us at all because we hung out by the pool and the pool there’s always something to do there was a DJ and a lot of entertainment.
Hotel very clean and staff very friendly! Food was very good but buffet is very small. Restaurants offer good menus and food was delicious. Alcohol was not premium quality but good variety! The entertainment was ok except Masquerade night. Beach area is very small with one row of cabanas. Overall very good hotel!!
Our 1st time at the Hyatt. Check in did drag a bit but after everything was nice. The room was huge with lots of room. The AC did not disappoint. The food was very good. The Pineapple margarita was the winner. The staff was super friendly and the room service was not a long wait. We rented a cabana for a day and no regrets what so ever. Our server Antonio went above on everything for us. We will definitely return.
I didn't like that an Adults Only resort had no late night entertainment. Everything closed at midnight.
Cheap liquor....premium liquor was an EXTRA charge.
Beach access was not good.
I would not return to this resort for these reasons.
Rooms were clean enough. Pool wasn’t that clean. Hence, that’s why I’m not giving 5 stars. Staffs were great. Food was ok. It’s rated as 4 and half stars, but it’s more like 3 and half to 4 stars max. Bathrooms were small. Doors of the bathrooms needs to be replaced. Liquid body soap and shampoo had no scent. My family and I were a group of 16 people. We chose this resort was mainly due to the beach, but unfortunately, the beach had red flag and tons of seaweed. Huge disappointment. The only restaurant was decent was Asiana, Barefood (Grab & Go, and the café. Pelicanos and La Casona were not good. Dolma was ok, but not great. Therefore, nothing about it was special. Will not come back here again. Our family made the best of it while we can. We had a great time due to the quality time with our family. Otherwise, we will not stay here again.
This property made of family vacation filled with fun and good times. It covered everything from over nine places to eat and snack with you wanna be fancy or just hang up in casual clothes a pool overlooking the Gulf of Mexico and endless elegance. We traveled as a family of eight and everyone has so many good things to say about the property. The staff is excellent and really pay attention to every detail to make everyone comfortable.. They really took all inclusive to a new level, this was awesome.!
Great resort, food, drinks, staff, huge rooms and walking distance to bars, shopping and restaurants. Only thing bad thing is would say, wasn't a deal breaker is that there wasn't much for late night entertainment for the after dark party people who want to keep hanging out!
Amazing resort. Rooms are spacious as described. The staff really friendly and helpful. All the amenities are well kept. The restaurants are phenomenal
Amber
Stayed 4 nights in Jul 2026
Verified
4/10 Poor
Zaid Al
15 Jul 2026
Disliked: Staff & service
Rooms were clean, pool was also well maintained, the buffet had good options and tasty meals
Wow, wow, wow! Those are the only words that come to mind when I think about our stay.
This hotel is simply AMAZING. Everything runs perfectly. It is spotless, spacious, well-organized, and beautifully maintained. The rooms are huge, incredibly comfortable, and so welcoming that you truly feel at home.
The food was outstanding. The Mexican restaurants were absolutely delicious, and Asiana was on a whole different level in terms of quality. Unfortunately, we didn’t have the chance to try Dolma, but based on our experience with everything else, we have no doubt it is excellent as well.
The icing on the cake was the service. Every single employee we encountered was kind, respectful, warm, and genuinely committed to making sure we had the best possible experience.
We would especially like to recognize Antonio at Pelícano, whose sweet and relaxed personality made every visit enjoyable, and Andy at one of the Mexican restaurants, who went above and beyond with his attention to detail. Their hospitality truly made a difference.
We experienced an exceptional level of service throughout our stay, and we will gladly return in the future.
The only negative aspect of our experience was the VIP sales team. My goodness… they simply don’t let you breathe while trying to sell their membership. In our case, they even told us that the ferry port to Cozumel was closed in an attempt to convince us to sign up for their program. That was very disappointing and inappropriate. There should be
The suite was great. We had a hot tub in the room which was great. The staff were very nice and eager to help with anything you needed. Pool was clean and well maintained. Highly recommend renting a cabana next to the pool. We had a spa day with massages and hydrotherapy, both were top notch. We will definitely be booking another trip.
Danny
Stayed 3 nights in Jul 2026
Verified
4/10 Poor
Theresa
14 Jul 2026
Our swim up was dirty. Tiles were molded. Rented a cabana only to have a girl puke in the pool and when I told the helpers, they didn’t get her out asap. Was told we would get some compensation…. We didn’t. Not my cup of tea
The location was good on the beach and close to restaurants and shops. We were put on different level from our friends facing the street. We were told if we wanted a garden or pool view it would be extra. It was an adult only but everything shut down early by midnight and you couldn’t get a drink after that.