Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

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Luxury
VIP Access
4.5 star property
9.2

Wonderful

All-inclusive property near Quinta Avenida

Located close to Playa del Carmen Main Beach and Mamitas Beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides 3 poolside bars, a swim-up bar and concerts and live shows. With beachfront dining, free beach cabanas and beach massages, this property is the perfect place to soak up some sun. Indulge in a sports massage, hydrotherapy and Ayurvedic treatments at Innan, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Popular amenities

  • Free Wi-Fi
The current price is £216
includes taxes & fees
4 Oct - 5 Oct

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Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(94 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(7 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(70 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 10

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Located on the waterfront, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive is in Gonzalo Guerrero, a walkable area in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Main Beach are two other places to visit that come recommended. Parasailing, boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.1 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    3 min walk - 0.2 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • Central Square
    8 min walk - 0.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock
    2 min walk
  • Ah Cacao Chocolate Café
    2 min walk
  • Señor Frogs
    2 min walk
  • Lobby Bar
    1 min walk
  • Il Pescatore Restorante Italiano
    2 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

  • All-inclusive property near Quinta Avenida
  • Located close to Playa del Carmen Main Beach and Mamitas Beach, Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive provides 3 poolside bars, a swim-up bar and concerts and live shows. With beachfront dining, free beach cabanas and beach massages, this property is the perfect place to soak up some sun. Indulge in a sports massage, hydrotherapy and Ayurvedic treatments at Innan, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • Other perks include:
    • 3 outdoor pools along with cabanas, sunloungers and pool umbrellas
    • An outdoor tennis court, luggage storage and a computer station
    • A reception hall, games and evening entertainment
    • A lift, a gift shop and a ballroom
    • Guest reviews speak highly of the beach locale, pool and helpful staff
  • Room features
  • All 524 rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and designer toiletries
    • 55-inch LED TVs with satellite channels
    • Balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Entertainment

    • On-site entertainment and activities
    • On-site live performances

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Free rollaway/extra beds!

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive on 4 Oct 2026 start from £216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive doesn't offer parking.

What time is check-in at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball and more.

Where is Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive located?

Located in Gonzalo Guerrero, this all-inclusive property is steps away from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1855 out of 2621 reviews
Rating 8 - Good. 445 out of 2621 reviews
Rating 6 - Okay. 170 out of 2621 reviews
Rating 4 - Poor. 82 out of 2621 reviews
Rating 2 - Terrible. 69 out of 2621 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect. The staff was amazing.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff , the rooms, the food , everything was amazing ! I will definitely be coming here again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view room Very friendly stuff and great entertaining
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean view, fun activities.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip amazing service. If youre planning on going to Mexico for an all-inclusive pick this one.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just 5 minutes away from 5th Avenue. The staff provided a great service. The amenities were well kept and the food was good for an all inclusive resort. I would definitely return if I ever come back to Playa Del Carmen.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the amenities were great. Food options were diverse and well made.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip. Great rooms and even better staff. Spa was excellent.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well kept. Good selection of food choices
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. Plenty of things to do and plenty of peace and quiet. The food was good and I would definitely book again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff ever! Everyone is super nice and kind
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room great room service pool drinks
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in the time we spent at the resort, everyone was nice, helpful and very welcoming. Mario, Camilo and Santiago and all the servers were amazing 👍 We loved the location being so close to 5th avenue for shopping and walking around,
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is AMAZING! Food and drinks were delicious! Would stay again!!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The jacuzzi wasn’t too clean the water. Everything else was good the activities were fun. The food was good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing first experience! We were expecting cheap food, but the food was outstanding! Will definitely look into going back.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean & comfortable. The staff is super helpful & friendly. The pool entertainment was amazing!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, great atmosphere, very friendly stuff and the food was the best we've had at all-inclusive resorts, would definitely stay here again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hyatt Vivid. The resort was beautiful, very clean, and the staff were incredibly friendly and attentive throughout our trip. The food and drinks were great. We would definitely stay here again and highly recommend it
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! The property is older but beautiful. The food was good but limited choices. The entertainment was not great.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, I went during the World-cup soccer season. Beach view was not that great d/t seaweeds but I pick the season - my luck, they were cleaning all the sea weeds w machines. great pool area, Room service was great. Hotel area has better ocean view and more A/C area but good to experience. This area has better Tacos > Hotel Zone. Loss of ocean view, gain of great Tacos!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation this place is so awesome amazing relaxing place I ever been I give it a 9.5 awesome
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend trip! Staff was very attentive and polite. Would book again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this resort… from the Tim we stepped on the property until we had to leave. Food was delicious and even though a few of the restaurants were closed, they more than made up for it. Roberto at the pool was amazing, so cheerful and happy. He was so tentative and we never had to wait for anything. Mr P was very helpful as was. Everyone was fantastic,… can’t wait to return and we will!
Stayed 5 nights in Sep 2026