Title: The Royal Haciendas All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Haciendas All Inclusive Beachfront property with 5 restaurants and 6 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony view](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/1ff5651b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/b43ac511.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/08664011.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/49f41a5a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Haciendas All Inclusive, in Grand Coral, offers a luxurious getaway. Relax on white sandy beaches, join yoga classes at the health club, or book spa treatments. Enjoy dining at five on-site restaurants and refresh at several poolside bars throughout your stay. VIP Access 8.6 Excellent ## Popular amenities - - - - - - Bar £225 includes taxes & fees 8 Nov - 9 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite 8.6 Excellent 65 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette HDTV - 398 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/faa154dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Beachfront 9.0 Wonderful 27 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette HDTV - 398 sq ft - Beach view - Sleeps 2 - 2 Double Beds ![In-room dining](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/080777d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Beach View, Beachfront 9.6 Exceptional 10 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1047 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed and 2 Single Murphy Beds ![1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3917d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, Beach View, Beachfront 9.6 Exceptional 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1445 sq ft - 2 bedrooms - Beach view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Murphy Beds ![43-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/fbf95b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Ocean View 9.8 Exceptional 47 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1047 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 2 Single Murphy Beds ![1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3ebff715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa 9.8 Exceptional 24 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1445 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Murphy Beds ![1 bedroom, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House 9.0 Wonderful 63 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette HDTV Ceiling fan - 398 sq ft - Sleeps 2 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 398 reviews £596 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2d09e273-271f-4dd8-bb9e-837e61eb6c45&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.65650%2C-87.04252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YfEi3VeA0KWoX_rCMiTIsC93iEA=) Playa del Carmen, QROO #### What's nearby - Playa Xcalacoco - 6 min drive - 1.1 miles - Gran Coyote Golf - 6 min drive - 1.4 miles - Punta Esmeralda Beach - 9 min drive - 1.3 miles - Quinta Avenida - 13 min drive - 2.7 miles - Playa del Carmen Main Beach - 14 min drive - 2.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive #### Restaurants - ‪La Laguna - ‬14 min walk - ‪La Toscana - ‬13 min walk - ‪Lizards Pool Bar & Terrace - ‬3 min drive - ‪Los Lirios - ‬14 min walk - ‪Restaurante Riviera - ‬16 min walk ## About this property ### The Royal Haciendas All Inclusive Upscale all-inclusive property near Playa del Carmen Main Beach 2 poolside bars, a swim-up bar and a corner/local shop are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a body treatment, a body wrap and a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The health club offers fitness classes and yoga classes; other things to do include volleyball, basketball and sailing. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site. Other perks include: - 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free valet parking - Free bike hire, 2 outdoor tennis courts and express check-out - Babysitting (surcharge), coffee/tea in reception and a porter/bellboy - Guest reviews say great things the family-friendly amenities, beach locale and pool Room features All 252 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. Other conveniences in all rooms include: - Free toiletries and hairdryers - 43-inch HDTVs with satellite channels - Wardrobes/cupboards, balconies and recycling ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkelling ### Land activities Cycling Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness Yoga ### Entertainment On-site entertainment and activities On-site live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - 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Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,345 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - All-inclusive - Spa 8.2 Very good 1,021 reviews £121 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/890000/889900/889874/fa2a319e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Tucán - All Inclusive Playacar - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,015 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site ### Food and drink - 2 poolside bars - 3 bars/lounges - 5 restaurants - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Kinokó - La Palapa del Sol - Los Murales - Pizza Luna - Sol y Luna Grill ### Things to do - 2 outdoor tennis courts - 4 hot tubs - 6 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Children's pool - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Health club - Kayaking - Playground - Sailing - Sauna - Shopping - Snorkelling - Yoga classes ### Family friendly - 6 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - In-room microwave - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - Lift ### More - 18 buildings - 4 floors - Built in 2006 - Designated smoking areas - Lifeguards - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch HDTV with satellite channels ### Food and drink - 24-hour room service - Cleaning supplies - Coffee/tea maker - Free bottled water - Microwave ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Desk chair - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 600 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300.00 per accommodation, per stay - A tax is imposed by the city: USD 2.77 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: USD 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Royal Haciendas Royal Haciendas All Inclusive Royal Haciendas All Inclusive Playa del Carmen Royal Haciendas Playa del Carmen Royal Haciendas Hotel The Royal Haciendas Hotel Playa Del Carmen Royal Haciendas All Inclusive All-inclusive property ## Frequently asked questions ### Does The Royal Haciendas All Inclusive have a pool? > Yes, this property has 6 outdoor pools and a children's pool. ### How much does it cost to stay at The Royal Haciendas All Inclusive? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 8 Nov 2025 start from £224.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Royal Haciendas All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Royal Haciendas All Inclusive? > Valet parking is free at this property. ### What time is check-in at The Royal Haciendas All Inclusive? > Check-in start time: 4:00 PM; check-in end time: midnight. ### What time is check-out at The Royal Haciendas All Inclusive? > Checkout is at 11 AM. Late checkout is available for USD 600 (subject to availability). ### Are there all-inclusive benefits at The Royal Haciendas All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more. ### Where is The Royal Haciendas All Inclusive located? > Nestled on the beach, this Corasol property is within 3 mi (5 km) of Chun-Zumbul (diving site), Playa del Carmen Main Beach and Quinta Avenida. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Royal Haciendas All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 1,046 8 - Good 431 6 - Okay 215 4 - Poor 77 2 - Terrible 63 ### 10/10 Excellent #### Moisés Valentin Vallejo 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel ##### Moisés Valentin Vallejo Stayed 3 nights in Oct 2025 ### 8/10 Good #### Wilfredo 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good drinking options and hot tub clean and peaceful ##### Wilfredo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Crisanta 22 Oct 2025 Liked: Amenities Everything was great! We’ll definitely go back next year ##### Crisanta Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Edward 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice resort and accommodating, friendly and great food options highly recommended ##### Edward Stayed 5 nights in Aug 2025 ### 8/10 Good #### john everett 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### john everett Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Osvaldo Rodriguez 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach area ##### Osvaldo Rodriguez Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Charisse 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Charisse Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Zilma 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had good time staying at the resort. The food was amazing and the staff always on top of cleaning. I would come back again. ##### Zilma Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Juana 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything excellent the staff and location ##### Juana Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### vladimir 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good resort. Recommend for family. Good food good service and good lean rooms. Villa was awesome. ##### vladimir Stayed 9 nights in Aug 2025 ### 6/10 Okay #### Allington Gayle 14 Aug 2025 Liked: Cleanliness, property conditions & facilities Like that it was very family oriented ##### Allington Gayle Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Gladis 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and quiet ##### Gladis Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### julian 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is great for family vacations. The food and service are excellent. I would definitely recommend it ![](https://a.travel-assets.com/ugc/hotel-reviews/db712c30-c528-4f0d-bb66-a0e19df7eac6-1753814389425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### julian Stayed 4 nights in Jul 2025 ### 4/10 Poor #### antonio 2 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities This place only has good rooms and pools! ##### antonio Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Hameed Wazir 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We spent 6 nights at the property and this was our second trip (did first one two years back). The property is e ##### Hameed Wazir Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### James 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort, friendly staff, amazing pool. Food was great and shows were awesome. ##### James Stayed 4 nights in Jun 2025 ### 8/10 Good #### Janet 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area is gorgeous and so clean! ##### Janet Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Ramiro 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the Hacienda structure of the building, food was good, great staff all around, very clean and customer service was great ##### Ramiro Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Mohamad Ali 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked ##### Mohamad Ali Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Kayla 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My kids loved the kids club! The food was excellent & the customer service was incredible. Highly recommend!! ##### Kayla Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Carlos 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only suggestion would be to have some drinks Water , lemonade or juice ) on the recepción area for the guess when they arrive at the hotel. ##### Carlos Stayed 5 nights in Aug 2025 ### 8/10 Good #### Crystal 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great start! Family friendly, great food and drinks! Oscar was always pleasant and accommodating during the breakfast and lunch buffet! Would have been better off we could make reservations sooner than the day of food the two restaurants. ##### Crystal Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Kyle William 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort was incredibly clean, the room was excellent, and the staff helpful and friendly. The only wish was for a few more dinner options, as reservations at the two main dinner restaurants were difficult to get. ##### Kyle William Stayed 5 nights in Jun 2025 ### 8/10 Good #### Jose 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the hotel clean and quiet. The food was ok need more spicy food or salsas ##### Jose Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Mirna 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Mirna Stayed 7 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - 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