Title: The Royal Haciendas All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Haciendas All Inclusive Family-friendly fun on the beach, with 6 outdoor pools ## Photo gallery for The Royal Haciendas All Inclusive ![Exterior - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony view - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/1ff5651b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/b43ac511.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Asian cuisine - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/49f41a5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools, pool umbrellas, pool loungers - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/08664011.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Haciendas All Inclusive, in Grand Coral, offers a luxurious getaway. Relax on white sandy beaches, join yoga classes at the health club, or book spa treatments. Enjoy dining at five on-site restaurants and refresh at several poolside bars throughout your stay. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi £289 includes taxes & fees 19 Dec - 20 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Junior Suite ![Pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite 8.8 Excellent 69 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette HDTV - 398 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Beachfront ![Pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/faa154dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Beachfront 9.0 Wonderful 27 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchenette HDTV - 398 sq ft - Beach view - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront ![In-room dining](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/080777d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Beach View, Beachfront 9.6 Exceptional 10 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1047 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed and 2 Single Murphy Beds ### View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront ![Pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3917d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, Beach View, Beachfront 9.6 Exceptional 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1445 sq ft - 2 bedrooms - Beach view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Murphy Beds ### View all photos for Deluxe Suite, 1 Bedroom, Ocean View ![43-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/fbf95b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Ocean View 9.8 Exceptional 51 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1047 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 2 Single Murphy Beds ### View all photos for Deluxe Villa ![Pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3ebff715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa 9.4 Exceptional 27 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1445 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Single Murphy Beds ### View all photos for Run of the House ![Pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House 9.0 Wonderful 65 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette HDTV Ceiling fan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.65650%2C-87.04252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YfEi3VeA0KWoX_rCMiTIsC93iEA=) Playa del Carmen, QROO #### What's nearby - Playa Xcalacoco \- 5 min drive \- 1.1 miles - Playa 88 \- 5 min drive \- 1.4 miles - Gran Coyote Golf \- 6 min drive \- 1.4 miles - Punta Esmeralda Beach \- 9 min drive \- 1.3 miles - Xcaret Eco Theme Park \- 24 min drive \- 9.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive #### Restaurants - ‪La Laguna - ‬14 min walk - ‪Bar L'Elefant - ‬12 min walk - ‪El Templo - ‬13 min walk - ‪Restaurante Riviera - ‬16 min walk - ‪The Royal Market - ‬5 min walk ## About this property ### The Royal Haciendas All Inclusive Upscale all-inclusive property near Playa del Carmen Main Beach 2 poolside bars, a swim-up bar and a corner/local shop are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Indulge in a facial, a body treatment and a massage at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. The health club offers fitness classes and yoga classes; other things to do include snorkelling, basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site. Other perks include: - 6 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free valet parking - Free bike hire, 2 outdoor tennis courts and express check-out - Babysitting (surcharge), a front desk safe and multilingual staff - Guest reviews say great things about the family-friendly amenities, beach locale and pool Room features All 252 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property. Other conveniences in all rooms include: - Free toiletries and hairdryers - 43-inch HDTVs with satellite channels - Wardrobes/cupboards, balconies and recycling ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkelling ### Land activities Cycling Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness Yoga ### Entertainment On-site entertainment and activities On-site live performances Theme parties ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,009 reviews £426 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered valet parking on site ### Food and drink - 2 poolside bars - 3 bars/lounges - 5 restaurants - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Kinokó - La Palapa del Sol - Los Murales - Pizza Luna - Sol y Luna Grill ### Things to do - 2 outdoor tennis courts - 4 hot tubs - 6 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Children's pool - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Health club - Kayaking - Playground - Sailing - Sauna - Shopping - Snorkelling - Yoga classes ### Family friendly - 6 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - In-room microwave - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - Lift ### More - 18 buildings - 4 floors - Built in 2006 - Designated smoking areas - Lifeguards - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch HDTV with satellite channels ### Food and drink - 24-hour room service - Cleaning supplies - Coffee/tea maker - Free bottled water - Microwave ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Desk chair - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 600 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300.00 per accommodation, per stay - A tax is imposed by the city: USD 2.83 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: USD 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-013-002459/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Royal Haciendas Royal Haciendas All Inclusive Royal Haciendas All Inclusive Playa del Carmen Royal Haciendas Playa del Carmen Royal Haciendas Hotel The Royal Haciendas Hotel Playa Del Carmen Royal Haciendas All Inclusive All-inclusive property ## Frequently asked questions ### Does The Royal Haciendas All Inclusive have a pool? ### How much does it cost to stay at The Royal Haciendas All Inclusive? ### Is The Royal Haciendas All Inclusive pet-friendly? ### How much is parking at The Royal Haciendas All Inclusive? ### What time is check-in at The Royal Haciendas All Inclusive? ### What time is check-out at The Royal Haciendas All Inclusive? ### Are there all-inclusive benefits at The Royal Haciendas All Inclusive? ### Where is The Royal Haciendas All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Royal Haciendas All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 1,068 8 - Good 441 6 - Okay 222 4 - Poor 76 2 - Terrible 64 ## Reviews ### 10/10 Excellent #### HUA 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities very nice place for the family ![](https://a.travel-assets.com/ugc/hotel-reviews/69685754-9512-4a38-a1f4-22755177ca29-1765311535798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e9055ec-4445-4820-a7a7-ae2c9227c3af-1765311535614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HUA Stayed 6 nights in Nov 2025 ### 6/10 Okay #### RONALD Melvin 17 Dec 2025 Liked: Property conditions & facilities Disliked: Amenities Resort is well kept ##### RONALD Melvin Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Manjit 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, good for families, kids. ##### Manjit Stayed 5 nights in Dec 2025 ### 8/10 Good #### Sergiy 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The best things about this resort are food, kid's club, and warm pools. ##### Sergiy Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Ashlee Matea 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Great stay. Amazing staff ##### Ashlee Matea Stayed 8 nights in Nov 2025 ### 8/10 Good #### Louarda 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel and clean, clean and clean. The food was amazing. The only downside you cannot swim in the beach as it was not what I expected but they have huge pools and pool bar. ##### Louarda Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Priti 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean rooms, well maintained property, staffs were very pleasant and helpful. Highly recommended! ##### Priti Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Patrick 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is the best! Thay always go above and beyond to make us feel at home on our vacation. ##### Patrick Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Ambar 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything (except the beach) here is excellent. The staff, super clean, amazing AC, amenities, the food was phenomenal. ![](https://a.travel-assets.com/ugc/hotel-reviews/050008de-872a-49ed-bbe9-512e9de2f278-1764467095976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6efafd76-59e5-4f71-b89d-33c9875c5fb4-1764467096035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb3f59b4-c760-483d-a0a3-afa971c4886d-1764467096346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dffbb1a-af63-4fd1-9507-76d0e13ee046-1764467095495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ambar Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Braden 8 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### Braden Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### LAURIE 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful well kept Resort with great staff! ##### LAURIE Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Christine 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great pools and waiters . Accommodated request for ground floor villa ##### Christine Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Ashlee Anne 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent all around. ##### Ashlee Anne Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Jay 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our kids loved the kids club so much that we had to tell them they couldn’t go to kids club on the last day so we could spend it as a family. The food was also great. Very happy with the friendly staff. ##### Jay Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Moisés Valentin Vallejo 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel ##### Moisés Valentin Vallejo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Erin 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location and rooms with enough space for a large family. Great staff, not cranky about tips. We did tip but it did not seem like they expected it. Many restaurants and lots of activities. ##### Erin Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Johanna 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great. Room service, daily activities, courteous and friendly staff. We are planning to come here again next year. We had great interactions with Josh, Charlie, Rafael, and Miguel. ##### Johanna Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Stephanie 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We will definitely be coming back super safe and perfect for families with kids ##### Stephanie Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### cathy 10 Nov 2025 Liked: Cleanliness Great time! ##### cathy Stayed 7 nights in Nov 2025 ### 8/10 Good #### Wilfredo 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good drinking options and hot tub clean and peaceful ##### Wilfredo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dmitry 30 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities God is amazing, and service was superb. Special thanks to Israel Rizo for helping us when our departure flight suddenly changed. ##### Dmitry Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jose 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very professional and the hotel is kid friendly. ##### Jose Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### KENYA 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities It was our 3rd time here and we keep coming back because we love it. Rooms are clean, everyone is very attentive, the activities for Halloween and Dia de los Muertos for the children were superb! Great stay, service in every restaurant is always outstanding. ##### KENYA Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Raelyn 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We either booked at the perfect time or the facilty is just that spacious that we never felt over crowded or like there were too many people. It was the perfect quiet vacation spot for our laid back family. The room was amazing and our housekeeper was the sweetest, I wanted to bring her home with us! The beach does have some errosion, but completely not the resorts fault and it is walkable to more open less erroded beach space. Would stay here again and again. ##### Raelyn Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Sarah 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was absolutely incredible. They go above and beyond to make sure every aspect of your stay is as special as possible. 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