Title: Occidental at Xcaret Destination - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=882765&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental at Xcaret Destination - All Inclusive All-inclusive getaway balances poolside relaxation with ocean adventures, offering families a perfect blend of tranquility and excitement by the water ## Photo gallery for Occidental at Xcaret Destination - All Inclusive ![Exterior - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/fb74f311-586e-412c-ba04-aa1329782d52-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![7 outdoor pools, pool loungers, lifeguards on site - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/eff6d9fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/aec2e6c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, beach towels, beach massages - Occidental at Xcaret Destination - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/02d69062.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball. VIP Access ## Reviews 8.2 Very good ## Popular amenities - All-inclusive £403 includes taxes & fees 28 Jan - 29 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Royal Suite (Level) ![Royal Suite (Level) | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-72c5b045.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite (Level) 8.6 Excellent 19 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning Free cots/infant beds - 969 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Junior Studio Suite ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-aee1fd71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 7.6 Good 48 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Premium bedding Down duvet Ceiling fan - 506 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds - Garden view ### View all photos for Luxury Room (Royal Level) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-22e62ce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Royal Level) 10.0 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 431 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds - Garden view ### View all photos for Deluxe Room (Concierge) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-5c3aee16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Concierge) 7.6 Good 64 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Separate bedroom Down duvet Premium bedding - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Deluxe Room ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-a518867a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 408 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Premium bedding Separate bedroom - 344 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds - Garden view ### View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-a518867a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance) 7.2 Good 42 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Premium bedding Separate bedroom - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2561x4y0-c71af2a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance) 8.4 Very good 29 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Premium bedding Separate bedroom - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-8fb89c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Unlimited Xcaret Xperience - Basic Entrance) 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Premium bedding Down duvet Ceiling fan - 506 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/b7ba7d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance) 10.0 Exceptional 1 review ### Highlights Balcony Private pool Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Premium bedding - 431 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/e5d28ad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance) 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Private pool Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains - 969 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ### View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance ![View from room](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/7a9675ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Unlimited Xplor Xperience - Basic Entrance 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Premium bedding Separate bedroom - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed - Garden view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) ## About the area Located in Playa del Carmen, Occidental at Xcaret Destination - All Inclusive is near theme parks and on a private beach. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as swimming and other activities like golfing. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58549%2C-87.11676&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=raKr6Rj22MjOt0Dv2K6J5vwBblU=) Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710 ### What's nearby - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 16 min walk \- 0.9 miles - ![Aerial View of Playa del Carmen Ferry Dock](https://images.trvl-media.com/place/553248635998021229/99f58e9f-4d08-48ab-a20f-9d8507199c26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ferry to Cozumel 5 min drive \- 1.4 miles - Cenote Santa Cruz 3 min walk \- 0.2 miles - Xenses Park 17 min walk \- 1.0 mile - Xplor Theme Park 3 min drive \- 1.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 54 min drive ### Restaurants - Occidental Vacation Club First Club Lounge at Grand Xcaret 10 min walk - The Buffete 3 min walk - Arriba Baja 17 min walk - Cafeteca 7 min drive - El Mercado De San Juan 7 min drive ## About this property ### Occidental at Xcaret Destination - All Inclusive Upscale all-inclusive property near Xcaret Eco Theme Park Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, free water park access and a corner/local shop. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, aromatherapy or a body treatment. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a shopping centre on-site and mini golf. Other perks at this property include: - 7 outdoor pools, along with sunloungers and a lifeguard on site - Free self-parking - 2 outdoor tennis courts, babysitting (surcharge) and wedding services - Beach towels, a billiards/pool table and a ballroom - Guest reviews give top marks for the family-friendly amenities, beach locale and pool Room features All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - 37-inch LED TVs with cable channels - Wardrobes/cupboards, balconies and free infant beds ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and beverages included In-room minibar (all beverages included) Limited gourmet or à la carte dining ### Land activities Fitness facilities Miniature golf Tennis Volleyball Tennis racquets Children's club ### Lessons/classes/games Dancing ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,397 reviews £775 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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A coffee shop/cafe - Snack bar/deli ### Restaurants on site - D Oriental - El Pescador - La Hacienda - Los Olivos - Steak House ### Things to do - 2 outdoor tennis courts - 7 outdoor pools - Air hockey - Arcade/game room - Archery - Beach volleyball - Billiards/pool table - Evening entertainment - Free children's club - Free water park - Gym - Mini golf - Playground - Sauna - Shopping centre - Snorkelling ### Family friendly - 7 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Free children's club - Free water park access - Grocery/convenience store - In-room cot - Lifeguards on site - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Beach towels - Garden - On a private beach - Pool loungers ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free stocked minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The All-Inclusive rate plan does not include room service. Fees apply for this service. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. This property accepts credit cards and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector, a security system and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Occidental All Inclusive Occidental Grand Xcaret Occidental Xcaret Destination All Inclusive Playa del Carmen Occidental Xcaret Grand Xcaret Grand Occidental Occidental Xcaret Destination Playa del Carmen Occidental Grand Resort All Inclusive Occidental Xcaret Destination All Inclusive ## Frequently asked questions ### Does Occidental at Xcaret Destination - All Inclusive have a pool? ### How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive? ### Is Occidental at Xcaret Destination - All Inclusive pet-friendly? ### How much is parking at Occidental at Xcaret Destination - All Inclusive? ### What time is check-in at Occidental at Xcaret Destination - All Inclusive? ### What time is check-out at Occidental at Xcaret Destination - All Inclusive? ### Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive? ### Where is Occidental at Xcaret Destination - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental at Xcaret Destination - All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 2,665 8 - Good 1,176 6 - Okay 703 4 - Poor 327 2 - Terrible 274 ## Reviews ### 10/10 Excellent #### Lisa 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, beautiful, great amenities and super friendly staff! ![Our favorite waiter is Roman- he’s at the snack bar above the waterfall- he’ll take great care of you! ](https://a.travel-assets.com/ugc/hotel-reviews/fb564eb9-68b2-4a4f-b500-165ae332e243-1768874344784.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Love the endless pools! ](https://a.travel-assets.com/ugc/hotel-reviews/36d47f94-2a6c-4960-a396-a1905e9e818b-1768874345592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Monkeys! ](https://a.travel-assets.com/ugc/hotel-reviews/c67dd0d4-26d0-4647-ab53-cff4554af480-1768874345244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Above and beyond touches- it was one of our groups birthday and the staff brought this cake to our room. ](https://a.travel-assets.com/ugc/hotel-reviews/4d440262-a440-4025-a825-bb8b1289cbd5-1768874346521.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Donald 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, mini bar was replenished everyday, food was excellent! ##### Donald Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Aaron 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff here is always outstanding the place is beautiful this is our family’s third time here. ![](https://a.travel-assets.com/ugc/hotel-reviews/97d63a25-ede6-4511-982f-5f823e1da17d-1768244028381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71f7f675-c919-4d13-a698-6e530ff5f21f-1768244031173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7e13ec9-1b2b-4405-82ce-6ae9f0e4b903-1768244032213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Dorota 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is beautiful. Staff very friendly, clean rooms. Good shows each night. Recommend staying at this resort. ##### Dorota Stayed 7 nights in Jan 2026 ### 8/10 Good #### Susan 21 Jan 2026 Liked: Cleanliness, property conditions & facilities Bed was comfy, pools were clean ##### Susan Stayed 11 nights in Jan 2026 ### 10/10 Excellent #### Sherry 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were very friendly ##### Sherry Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Dean 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Awesome resort with great staff and abundance of wildlife. Food and drinks were on point compared to other resorts that I have visited in the area. Beach area is a safe place for swimming with no waves and lots of shallow water for kids. ![](https://a.travel-assets.com/ugc/hotel-reviews/4d9d5b01-69a4-4d2c-b97c-5da34fa919b8-1768781979210.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f1d3fd7a-2359-4de1-80ca-89242a7ead59-1768781978109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68ebed40-52b9-4ed2-b337-3dbea88eef0d-1768781980532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dean Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### Martin 15 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly ##### Martin Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Jennifer 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was very clean and staff were helpful. There was a variety of food that everyone in my family enjoyed. ##### Jennifer Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Heather 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spacious and comfortable. We loved the beach access. ##### Heather Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Zoran 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved food,animals around hotel.XCaret is so close.Beautiful vacation. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe35dc29-bf50-4dd1-b260-6045b67011b9-1768580677414.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zoran Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Arsiola 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room Friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/5121198c-c31b-43a9-aaab-95a3c0849c5c-1768176823997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c405cc42-3cf5-4465-b667-d8e664e81815-1768176842135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7cdcbb98-ce22-4a88-b6c4-9e675b2bd103-1768176818559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fa044abe-bb95-4c03-8142-f88d72a6207f-1768176821411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arsiola Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Teresa 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff very kind, love everything ##### Teresa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Penchala 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms are clean... Food and services is first class. Had a good vacation ##### Penchala Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Juana 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This place is really great! Clean rooms, friendly and helpful staff, lots of activities from zumba dance, sports bar, arcade room, boat transportation to and from Xcaret park next door, direct access to Delphinus, and snorkeling. We really loved what the hotel had to offer. Highly recommend! ##### Juana Stayed 5 nights in Jan 2026 ### 8/10 Good #### joseph 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort, clean spacious junior suite rooms. Friendly staff. Food is very good ##### joseph Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Carolyn 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was wonderful!! Great staff! Beautiful resort!! Good food!! Fabulous experience!!! Love this place, we will be back!!! ##### Carolyn Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### Jennifer Lynn 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and had everything we needed. All of the staff were incredibly kind and accommodating. Grounds are beautiful. Love all the wildlife!! ![](https://a.travel-assets.com/ugc/hotel-reviews/aabade55-fb21-4d5d-ba6d-ffd1b1492fad-1768601361230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lynn Stayed 4 nights in Jan 2026 ### 8/10 Good #### Jesse 7 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and facilities. The cafeteria food was not good, but the restaurants weren’t bad. ##### Jesse Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Karen S 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very friendly!! ##### Karen S Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Adrian Paul Joseph 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Tropical paradise with attentive staff ##### Adrian Paul Joseph Stayed 8 nights in Dec 2025 ### 8/10 Good #### Fred 13 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall. Excellent resort. Lots of things to keep you entertained. ##### Fred Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Barry 19 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Much larger than it seems. Tide pool is great ##### Barry Stayed 6 nights in Jan 2026 ### 8/10 Good #### Rose Mariecel 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms were good, the facilities were great ##### Rose Mariecel Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Alan 15 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, good food. 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