Title: Occidental at Xcaret Destination - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental at Xcaret Destination - All Inclusive On private beach with 7 outdoor pools, near Xcaret Eco Theme Park ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/fb74f311-586e-412c-ba04-aa1329782d52-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/239b0877.jpg?impolicy=resizecrop&rw=297&ra=fit) ![11 restaurants, dinner served, seafood](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3837h2557x3y4-38c4aeb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![7 outdoor pools, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3840h2557x0y3-0910162b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination offers a private beach, snorkeling, and body treatments. Guests choose between breakfast buffets and Italian cuisine at 10 restaurants. Families enjoy pools, mini golf, and volleyball. VIP Access 8.2 Very good ## Popular amenities - - - - - - Bar £259 includes taxes & fees 1 Dec - 2 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Royal Suite (Level) | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-72c5b045.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite (Level) 8.4 Very good 16 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning Free cots/infant beds - 969 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-aee1fd71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite 7.6 Good 45 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Ceiling fan Sofa bed - single Premium bedding - 506 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-22e62ce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Royal Level) 10.0 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 431 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-5c3aee16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Concierge) 7.6 Good 63 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Down duvet Ceiling fan - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-a518867a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 394 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Ceiling fan Down duvet - 344 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2556x4y4-a518867a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance) 7.4 Good 41 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Ceiling fan Down duvet - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2561x4y0-c71af2a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance) 8.2 Very good 27 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Ceiling fan Down duvet - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/w3836h2557x4y4-8fb89c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Unlimited Xcaret Xperience - Basic Entrance) 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Ceiling fan Sofa bed - single Premium bedding - 506 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/b7ba7d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance) 10.0 Exceptional 1 review ### Highlights Balcony Private pool Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Ceiling fan - 431 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/e5d28ad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance) 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Private pool Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains - 969 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/7a9675ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Unlimited Xplor Xperience - Basic Entrance 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items LED TV Blackout curtains Ceiling fan Down duvet - 344 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/w5753h3835x0y5-6ec308a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58549%2C-87.11676&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=raKr6Rj22MjOt0Dv2K6J5vwBblU=) Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710 #### What's nearby - Cenote Santa Cruz - 3 min walk - 0.2 miles - Xcaret Eco Theme Park - 16 min walk - 0.9 miles - Xenses Park - 17 min walk - 1.0 mile - Xplor Theme Park - 3 min drive - 1.1 miles - Ferry to Cozumel - 5 min drive - 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive #### Restaurants - ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk - ‪Arriba Baja - ‬17 min walk - ‪The Buffete - ‬3 min walk - ‪Costero - ‬16 min walk - ‪Mercado de la Merced - ‬10 min walk ## About this property ### Occidental at Xcaret Destination - All Inclusive Upscale all-inclusive property near Xcaret Eco Theme Park Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a corner/local shop and a shopping centre on-site. With a private beach, beach massages and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial or a body scrub. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as snorkelling, archery and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a coffee shop/cafe. Other perks at this property include: - 7 outdoor pools, along with sunloungers and a lifeguard on site - Free self-parking - 2 outdoor tennis courts, babysitting (surcharge) and luggage storage - A billiards/pool table, a lift and concierge services - Guest reviews give top marks for the family-friendly amenities, beach locale and pool Room features All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - 37-inch LED TVs with cable channels - Wardrobes/cupboards, balconies and free infant beds ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and beverages included In-room minibar (all beverages included) Limited gourmet or à la carte dining ### Land activities Fitness facilities Miniature golf Tennis Volleyball Tennis racquets Children's club ### Lessons/classes/games Dancing ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ### Awards and affiliations Eco-certified property This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,353 reviews £730 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500646/a356b002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,445 reviews £706 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=61500646&PinnedHotelID=61500646&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/8fd319b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,839 reviews £216 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/920000/919700/919643/1f06ce43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Caracol Nature Resort & Water Park All Inclusive Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.0 Good 1,429 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,630 reviews £223 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892200/892167/6ada8d80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,374 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,538 reviews £305 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,578 reviews £123 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Playacar Beach Resort & Spa Playacar - On private beach - Pool - All-inclusive - Spa 8.2 Very good 1,002 reviews £126 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,616 reviews £268 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1151540&PinnedHotelID=1151540&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 11 bars/lounges - 11 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - D Oriental - El Pescador - La Hacienda - Los Olivos - Steak House ### Things to do - 2 outdoor tennis courts - 7 outdoor pools - Air hockey - Arcade/game room - Archery - Beach volleyball - Billiards/pool table - Evening entertainment - Free children's club - Gym - Mini golf - Playground - Sauna - Shopping centre - Snorkelling ### Family friendly - 7 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Free children's club - Grocery/convenience store - In-room cot - Lifeguards on site - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Lockers - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Beach towels - Garden - On a private beach - Pool loungers ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free stocked minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property The All-Inclusive rate plan does not include room service. Fees apply for this service. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. This property accepts credit cards and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a smoke detector, a security system and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Occidental All Inclusive Occidental Grand Xcaret Occidental Xcaret Destination All Inclusive Playa del Carmen Occidental Xcaret Grand Xcaret Grand Occidental Occidental Xcaret Destination Playa del Carmen Occidental Grand Resort All Inclusive Occidental Xcaret Destination All Inclusive ## Frequently asked questions ### Does Occidental at Xcaret Destination - All Inclusive have a pool? > Yes, this property has 7 outdoor pools. ### How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 1 Dec 2025 start from £259.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Occidental at Xcaret Destination - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Occidental at Xcaret Destination - All Inclusive? > Self-parking is free at this property. ### What time is check-in at Occidental at Xcaret Destination - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Occidental at Xcaret Destination - All Inclusive? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more. ### Where is Occidental at Xcaret Destination - All Inclusive located? > Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Occidental at Xcaret Destination - All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 9.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 2,602 8 - Good 1,138 6 - Okay 689 4 - Poor 325 2 - Terrible 265 ### 10/10 Excellent #### Miguel 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, clean rooms and restaurants have good food! ##### Miguel Stayed 5 nights in Oct 2025 ### 8/10 Good #### Kenny 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Kenny Stayed 4 nights in Oct 2025 ### 8/10 Good #### Bryan 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice facilities and great staff. ##### Bryan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Priscilla Michelle 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean resort, friendly staff ##### Priscilla Michelle Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Kristen Patricia 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire resort was lovely, however we also upgraded to Royal which was exceptional, comfortable and amazing food. ##### Kristen Patricia Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Andre 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were very helpful and property was clean. Food was great and kitchen staff were able to accommodate our dietary needs. ##### Andre Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Edith 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, clean hallways, and clean outside the hotel love that there are different restaurants open all day ##### Edith Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Myrna Angelica Mora 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic resort! Absolutely loved and enjoyed my stay. Food was great, super clean facilities, the service and attention from all the staff was outstanding!!! Can't wait to go back!! ##### Myrna Angelica Mora Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jeff 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff! Great food! Best beach! ##### Jeff Stayed 7 nights in Nov 2025 ### 8/10 Good #### Kirsten 15 Nov 2025 The location was amazing. Loved seeing the wild ##### Kirsten Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sarah A 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities By far the best feature of this resort was the close proximity to XCaret park and the unlimited access option that we chose. ##### Sarah A Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Gonzalo 9 Nov 2025 The staff was great! ##### Gonzalo Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Trena 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room, the resort, the people, the food were all excellent in every way. I really enjoyed all of the scenery and wildlife and the beauty of the resort. It was magical! ![](https://a.travel-assets.com/ugc/hotel-reviews/e7e62c2a-3dbf-44a8-b607-5f05e6d29542-1763393818990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/272ce538-106d-4889-8fc7-80a153883d4f-1763393819375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trena Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Samantha 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is amazing, easy to walk to all areas and soo much wildlife to see without ever leaving the grounds. The staff were all lively, friendly and efficient ##### Samantha Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Paula 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic resort with friendly staff and clean rooms. Tons to do in the area. Food was great. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/5c5b3282-8d5c-4af7-b890-327ac876a664-1762527534315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2420a71a-9534-4b31-8910-c9cc71a2de78-1762527527858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c829ef1-15bb-4e6a-af37-415bf8989bc4-1762527534950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paula Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Jose 17 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved all the animals around very nice resort ##### Jose Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Maria 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place ![](https://a.travel-assets.com/ugc/hotel-reviews/22d0590f-e5d2-4407-b725-aecea6978e7c-1761056216324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### David 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place will defenetly go back staff very helpful!! ##### David Stayed 12 nights in Jun 2025 ### 10/10 Excellent #### Javier 15 Nov 2025 Liked: Cleanliness It was great ##### Javier Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Yunisleydis 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really friendly staff, Roman excellent customer service.we had a great time in family ![](https://a.travel-assets.com/ugc/hotel-reviews/e5979cee-f962-487c-9902-a52d33c607aa-1761162926695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53cdc8c8-a67a-46b8-b636-c5c635ec5e56-1761162933487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a31b58dd-7739-49e0-8845-2c98fd8de99d-1761162924602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yunisleydis Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Raquel 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Friendly staff. ##### Raquel Stayed 6 nights in Nov 2025 ### 8/10 Good #### Pablo 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a great stay! However they have 3 different hotels with in the property and you don’t have access to all 3 ##### Pablo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lexie 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the property would 10/10 go back ##### Lexie Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Maribel 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities I lived the place and I totally recommend ##### Maribel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sarah 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an excellent stay for my family. 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