Title: Alila Mayakoba Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15963147&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Mayakoba Travelers find their own rhythm at this beachfront resort, where private sands meet verdant spaces for yoga practice and complete relaxation. ## Photo gallery for Alila Mayakoba ![Exterior - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/00b99ccf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, free beach shuttle, sun-loungers - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b1c5c3ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/6bd4d748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/756d76cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Alila Mayakoba (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/d51a6edf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba offers a perfect family retreat with a private beach and comfy sun loungers. Enjoy refreshments at two beach bars, savor local flavors at Cocina Milagro, or rejuvenate with hydrotherapy and nail services at Naum spa. ## Popular amenities - Pool - Hot tub - Spa - Pet-friendly - Parking included £977 includes taxes & fees 23 Mar - 24 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Suite (Lagoon Area with Plunge Pool) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Lagoon Area with Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds (Lagoon Area) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Lagoon Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Lagoon Area) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Lagoon Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite (Beach Area, with Plunge Pool) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Beach Area, with Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 1292 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Double Beds (Beach Area) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Beach Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed (Beach Area) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Beach Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Signature Studio, Ocean View (with Plunge Pool) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio, Ocean View (with Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Ocean view - 700 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 1076 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite (Lagoon Area) ![Suite (Lagoon Area) | Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/2eb611e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Lagoon Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 1076 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Lagoon Area with Plunge Pool) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Lagoon Area with Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Ocean View (w/ Plunge Pool) ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b6d5a86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View (w/ Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Ocean view - 1107 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite (Beach Area) ![Suite (Beach Area) | Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/c59b2c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Beach Area) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 1078 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Ocean View ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Ocean view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Ocean View ![Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/55d769cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Ocean view - 538 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Suite (Lagoon Skyview, w/ Plunge Pool) ![Suite (Lagoon Skyview, w/ Plunge Pool) | Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/8ca69af8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Lagoon Skyview, w/ Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - Lagoon view - 1076 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Signature Studio, Beachfront (with Plunge Pool) ![Signature Studio, Beachfront (with Plunge Pool) | Premium bedding, free minibar items, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/74fe1255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Studio, Beachfront (with Plunge Pool) ### Highlights Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Hairdryer - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information) ## About the area Located in Playa del Carmen, Alila Mayakoba is next to a golf course and on a private beach. Shoppers can visit Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Looking to get your feet wet? Windsurfing and boat tours adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotel-Resorts.d601751-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69674%2C-87.03052&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gwM1vD-DKO8U-1bzZvuwio_9yLY=) Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 9 min drive \- 5.3 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 9 min drive \- 5.6 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 11 min drive \- 6.3 miles - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 20 min drive \- 12.1 miles - El Camaleón Mayakoba Golf Course 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 41 min drive ### Restaurants - Black & White 4 min drive - Festival 4 min drive - El Charro 4 min drive - La Hacienda 5 min drive - Yookoso 4 min drive ## About this property ### Alila Mayakoba Luxury resort near El Camaleón Mayakoba Golf Course Located close to Mamitas Beach and Maroma Beach, Alila Mayakoba provides an adjacent golf course, a beach bar and a terrace. With a private beach, sunloungers and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a massage, hydrotherapy and a detox wrap at Spa Alila, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. The health club offers yoga classes and fitness classes; other things to do include ecotours, beach yoga and snorkelling. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - Swimming pool along with cabanas, sunloungers, and pool umbrellas - Free self-parking and valet parking - Full breakfast (surcharge), free bike hire and 2 outdoor pools - Express check-out, beach towels and multilingual staff - Guest reviews say great things about the helpful staff Room features All 182 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, showers and shower/bath combinations - Flat-screen TVs with cable channels - Wardrobes/cupboards, free infant beds and coffee/tea makers ### All-inclusive details All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![3 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/2000000/1280000/1273500/1273486/dc5185e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Playa del Carmen - Pool - Spa - All-inclusive - Pet-friendly 9.2 Wonderful 1,006 reviews £467 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1273486&PinnedHotelID=1273486&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 133 reviews £336 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Suite, 1 King Bed, Non Smoking, Beachfront | Terrace/patio](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/f8b5187e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free beach shuttle - Free secured, uncovered self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 35 for adults and USD 18 for children - 4 restaurants - A bar/lounge - A beach bar - Couples/private dining ### Restaurants on site - Alisio - Casa Amate - Chef’s Atelier - Na - Xiim Bar ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 24-hour gym - Beach yoga - Ecotours - Fitness classes - Free bicycle rentals - Full-service spa - Golf - Hot tub - Kayaking - Sauna - Snorkelling - Steam room ### Family friendly - 2 outdoor pools - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - 66,736 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Magnifying mirror - No lift - Phone accessibility kit - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (99 centimetre high) - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2016 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels - IPod dock - Pay films ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100, per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children - Pet deposit: USD 100 per stay - Pet fee: USD 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Andaz Mayakoba Resort Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Andaz Mayakoba Concept Hyatt Resort Playa del Carmen Andaz Mayakoba Concept Hyatt Resort Andaz Mayakoba Concept Hyatt Playa del Carmen Andaz Mayakoba Concept Hyatt az Mayakoba Concept Hyatt l C ## Frequently asked questions ### Does Alila Mayakoba have a pool? ### How much does it cost to stay at Alila Mayakoba? ### Is Alila Mayakoba pet-friendly? ### How much is parking at Alila Mayakoba? ### What time is check-in at Alila Mayakoba? ### What time is check-out at Alila Mayakoba? ### Are there all-inclusive benefits at Alila Mayakoba? ### Where is Alila Mayakoba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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