Search Hotels with Entertainment in Playa del Carmen

"The service was great; I only wish they had considered that we booked two rooms instead of one and provided a connecting room so that we could all be together. That was my only concern; otherwise, everything was great."

"wonderful so beautiful"

"The hotel needs updating, such as lots of chipping in room floors, restaurant floors and lobby floor. But for the price, it's okay and the employees were very helpful and friendly "

"There was so much attention to detail. They had everything we needed. We did not need to leave the property. Lots of entertainment and activities for everyone. The staff was friendly and genuinely cared about the satisfaction of the guests. We had a great time and would definitely return or try other RIU properties. "

"Everything was on point really enjoyed time with family , I recommend they have more activities in the PM, but all in all very pleasant food was good drinks as well . "

"Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time"

"Beautiful property and great staff. Service was top notch. Food was pretty good. Only complaint is how early customers (before 6 am) wake up to pick their pool lounge chair. Wish they could do something about that. "

"We really enjoyed our stay at the Hyatt the staff was very helpful & respectful everything was wonderful. They could use another smoking area they only had one & it was only 2 sitting benches which made it hard for all the smokers that was at resort. That's just a smokers point of view besides that our trip was absolutely wonderful."

"Hotel was absolutely beautiful and the staff were amazing from check in to check out! "