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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, Pool Access ((Swimout) Deluxe)
592 square feet
1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite (deluxe)
592 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room, Swimout (Platinum)
581 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room (Platinum)
581 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Suite, Round Bed (Honeymoon)
883 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite, Round Bed, Swimout (Honeymoon)
883 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront property

Popular property highlights

Breakfast included
Free self parking
Business centre
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Nestled on the beach, this Playa del Carmen resort is within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course and Punta Esmeralda Beach. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 miles (10 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room amenities

All 470 rooms feature thoughtful touches such as free minibar items and bathrobes, along with conveniences such as living rooms and coffee makers. Furnished balconies and 24-hour room service are standard, as are plasma TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Platinum Yucatan Princess Adults Only - All inclusive

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transport to off-site activities

  • Access to on-site clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Minibar (all beverages included)
  • Tennis lessons included
  • Meals and drinks at companion properties included
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included

Hotel Amenities

Platinum Yucatan Princess Adults Only - All inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Platinum Yucatan Princess Adults Only - All inclusive features a full-service spa, 13 the outdoor swimming pools, outdoor tennis courts and a spa tub. Dining is available at one of the resort's 6 restaurants. The property also offers a nearby snack bar/deli and a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 8 bars/lounges. Guests can enjoy a complimentary breakfast each morning.

This 4.5-star property offers access to a business centre. Event facilities measuring 6426 square feet (597 square metres) include conference rooms. This all-inclusive resort also offers a nightclub, a fitness centre and a sauna. Complimentary self-parking is available on-site.

Platinum Yucatan Princess Adults Only - All inclusive has designated areas for smoking.

  • Express check-in
  • Beach bar
  • Coffee/tea in common areas
  • Number of outdoor pools - 13
  • Lift
  • Number of bars/lounges - 8
  • Fitness facilities
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Business centre
  • Free breakfast
  • Conference space
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Grocery/convenience store
  • Porter
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sunloungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Nightclub
  • Conference space size (meters) - 597
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 6
  • Concierge services
  • Conference space size (feet) - 6426
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 6
  • Beach towels
  • Spa tub
  • Total number of rooms - 470
  • Number of buildings/towers - 5
  • Wedding services
  • Garden
  • Multilingual staff

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Platinum Yucatan Princess Adults Only - All inclusive offers 470 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate living rooms. 42-inch Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Furnished balcony
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • Separate living room
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Separate bathtub and shower
  • Satellite TV service
  • Minibar (stocked, free items)
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Yucatan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bruschetta – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Rodeo Grill – This theme restaurant specialises in Tex-Mex cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Aroma – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.

Tao – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

13 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby

Spa Services

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Platinum Yucatan Princess Adu
  • Platinum Yucatan Princess All Suites Playa del Carmen
  • Platinum Yucatan Princess All Suites Resort
  • Platinum Yucatan Princess All Suites Resort Playa del Carmen
  • Platinum Yucatan Princess Adults All inclusive Playa del Carmen
  • Platinum Yucatan Princess Adults Playa del Carmen
  • Platinum Yucatan Princess Adults

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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