Title: Hotel Indigo Playa Del Carmen by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=120814106&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo Playa Del Carmen by IHG ## Photo gallery for Hotel Indigo Playa Del Carmen by IHG ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/141e1898.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/d3bbe3aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, free pool cabanas, pool umbrellas - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/3649ab16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Playa Del Carmen by IHG (Playa del Carmen)](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/e1b6a82e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Indigo Playa Del Carmen by IHG provides dry cleaning/laundry services, a 24-hour business centre and more. Stay connected with free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available £124 includes taxes & fees 23 Mar - 24 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Premium Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/905ed9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Premium bedding - 420 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/905ed9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - City view - 420 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Balcony, Ocean View ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/9772d91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony, Ocean View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout curtains - Ocean view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/9772d91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Premium bedding Separate bedroom - City view - 334 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed, Balcony, Corner ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/905ed9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony, Corner ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - City view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Terrace ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/905ed9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Terrace 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 484 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Ocean View ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/9772d91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - Ocean view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/9772d91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout curtains Premium bedding - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/9772d91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony ### Highlights Furnished balcony Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding Blackout curtains - City view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Ocean View, Corner ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/905ed9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View, Corner ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - Ocean view - 420 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/8202cc51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace) ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Smart TV Hypo-allergenic bedding - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Indigo Playa Del Carmen by IHG is near a train station and near theme parks. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Looking to get your feet wet? Water tubing and swimming adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63173%2C-87.06796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u6ZzOPd1lNXWlTrQ05OjvT0reco=) 1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.2 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 3 min walk \- 0.2 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.2 miles - Central Square 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - La Vagabunda 1 min walk - Amorino 2 min walk - Starbucks 2 min walk - La Vaca Gaucha 2 min walk - Pizza Renzo 1 min walk ## About this property ### Hotel Indigo Playa Del Carmen by IHG Luxury hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Indigo Playa Del Carmen by IHG provides dry cleaning/laundry services, a 24-hour business centre and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and multilingual staff - A gift shop, a ballroom and a water dispenser - 2 meeting rooms, tour/ticket information and bike parking Room features All guest rooms at Hotel Indigo Playa Del Carmen by IHG include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. More amenities include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with rainfall showers and free toiletries - 55-inch Smart TVs with cable channels - Wardrobes/cupboards, recycling and mini fridges ## Similar properties ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/309cd7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 211 reviews £161 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - 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Bicycle storage - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2 meeting rooms - 2,314 square feet of conference space - 24-hour business centre - Computer station - Coworking space ### Outdoors - Free pool cabanas - In a nature reserve - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Area rugs in room - Braille/raised signage - Front entrance ramp - Handrails in stairways - Lift - Tile flooring in room - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchairs on site ### More - At least 80% lighting from LEDs - Ballroom - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Laptop workspace - Laptop-compatible safe - Recycling ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500, per accommodation, per night, plus a deposit of MXN 5000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 300 per person - Valet parking fee: MXN 400 per day (in/out privileges) - Pet deposit: MXN 5000 per stay - Pet fee: MXN 500 per accommodation, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Does Hotel Indigo Playa Del Carmen by IHG have a pool? ### How much does it cost to stay at Hotel Indigo Playa Del Carmen by IHG? ### Is Hotel Indigo Playa Del Carmen by IHG pet-friendly? ### How much is parking at Hotel Indigo Playa Del Carmen by IHG? ### What time is check-in at Hotel Indigo Playa Del Carmen by IHG? ### What time is check-out at Hotel Indigo Playa Del Carmen by IHG? ### Where is Hotel Indigo Playa Del Carmen by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo Playa Del Carmen by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 19 8 - Good 10 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Michelange 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is a brand new hotel, everything are in mind condition.. beautiful space beautiful decor and very simple and minimalistic .. hotel is in a great location 1 block from 5th ave and 1 block from the ocean and the famous mamitas beach club.. staff was excellent , breakfast was good with some good choices .. pool is on the roof and has amazing views .. this is a small hotel maybe 30 rooms but exactly what you need if you are visiting g playa del carmen.. ##### Michelange Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Vanisha 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very new and is going through its growing moments which we see as an opportunity. We have loved our stay - the beds are actual queen which we appreciate. Love the rooftop pool. The rooms are so spacious and big and modern. The people truly make this place wonderful. Can’t wait to see them do well and grow. We will certainly be back ![View of the ocean](https://a.travel-assets.com/ugc/hotel-reviews/21b8fcac-183d-4739-b6cd-d44daebd2392-1766858388254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![At Sunset](https://a.travel-assets.com/ugc/hotel-reviews/2a793c23-1cac-4c58-b13b-458a731448ec-1766858386936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/9be3b409-53cc-41fe-a3f1-2de5d7a2e84a-1766858389178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vanisha Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Zachary 17 Feb 2026 Liked: Cleanliness, property conditions & facilities Great location, literally 1 block from 5th Ave and 2ish blocks to the beach.. Staff was awesome and free parking for those who have a car! ##### Zachary Stayed 6 nights in Feb 2026 ### 8/10 Good #### James 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was great, rooms are a good size, location is perfect. ##### James Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Alicia 13 Feb 2026 Liked: Cleanliness, property conditions & facilities Real clean, great staff. Location close to Main Street with restaurants and shopping ##### Alicia Stayed 1 night in Feb 2026 ### 6/10 Okay #### Ina 18 Jan 2026 Liked: Cleanliness If uninterrupted sleep isn’t a priority for you, this might be the place. On our first night, we had to change rooms due to extreme noise. The replacement room was only a little bit quieter and still not very possible to sleep in, as our original room was right in the middle of the most intense party scene I’ve ever encountered. After moving, we discovered the shower wouldn’t drain, causing the entire room, including the carpet, to flood. Needless to say, rest was impossible. I had to travel back downstairs to get multiple towels to wipe up the floors. The second night was again filled with noise from the 5th Avenue nightlife, though sheer exhaustion allowed us to sleep through it somehow. Ultimately, the convenience of the location does not outweigh the constant noise. What was meant to be a relaxing stay turned into a complete disappointment. The staff were kind, accommodating, and genuinely tried to help, but these are larger issues that need to be addressed at a corporate level. This stay was extremely disappointing, especially compared to other Indigo locations I’ve enjoyed. On a positive note, the café on the property was excellent - the food was outstanding and the staff there were wonderful. The bed and pillows were also very comfortable; unfortunately, we rarely had the opportunity to enjoy them without disruption. ##### Ina Stayed 2 nights in Jan 2026 ### 4/10 Poor #### YONNEL 21 Feb 2026 Liked: Cleanliness À notre arrivée, aucune information sur l’hôtel, on a pas reçu le code de la wi-fi, nous avons été dormir à 22h30 après 20 heures de Voyage nous n’avons pas réussi à dormir tellement que le bruit était horrible. Notre chambre était face a un bar festif. même avec des boules Quies en gel, on entendait très fort. ##### YONNEL Stayed 1 night in Feb 2026 ### 10/10 Excellent #### mathieu 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Super bien localisé près de tout ##### mathieu Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Angela 25 Jan 2026 ##### Angela Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Tammy 12 Jan 2026 ##### Tammy Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Ramon 7 Jan 2026 ##### Ramon Stayed 1 night in Jan 2026 ### 8/10 Good #### Tony 6 Jan 2026 ##### Tony Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Maria Teresa 2 Jan 2026 ##### Maria Teresa Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Faizan 27 Dec 2025 ##### Faizan Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Angela 20 Dec 2025 ##### Angela Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - 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