Title: The Reef Playacar Beach Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef Playacar Beach Resort & Spa On private beach with outdoor pool, near Playacar Golf Club ## Photo gallery for The Reef Playacar Beach Resort & Spa ![Outdoor pool, pool umbrellas, pool loungers - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/c119bb66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/fa356cfa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, body treatments, hot stone massages, deep-tissue massages - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/6210384c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/604e2d70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/e62dcc4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Bar - All-inclusive - Gym £161 includes taxes & fees 13 Dec - 14 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/0c978793.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 15 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge LED TV Blackout curtains Ceiling fan Private bathroom - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/7430fab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge Free minibar items LED TV Blackout curtains Ceiling fan - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room Superior with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/00dbcfa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - 290 sq ft - Sleeps 2 ### View all photos for Room Premium with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/1c8018f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - 290 sq ft - Sleeps 2 ### View all photos for Superior Room, 2 Double Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/246f5826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.2 Very good 148 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge LED TV Blackout curtains Ceiling fan Private bathroom - 291 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room Superior with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/af07cb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - 290 sq ft - Sleeps 4 ### View all photos for Premium Room, 2 Double Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/201e694d_edited_ec31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 9.0 Wonderful 18 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge Free minibar items LED TV Blackout curtains Ceiling fan - 291 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room Premium with Garden View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/ee060ba7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Garden View - 290 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 691 reviews £104 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=19262012-f51a-4ad1-bf7f-8e0206c19cb5&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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On private beach - Pool - Spa - Waterslide 9.2 Wonderful 73 reviews £362 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=19262012-f51a-4ad1-bf7f-8e0206c19cb5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61258%2C-87.08553&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwsx2DBi_elr1ijXPpByDGBLfts=) Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club \- 3 min walk \- 0.2 miles - Playacar Beach \- 3 min walk \- 0.2 miles - Mayan Ruins of Playacar \- 3 min walk \- 0.2 miles - Playa del Carmen Maritime Terminal \- 19 min walk \- 1.0 mile - Quinta Avenida \- 19 min walk \- 1.0 mile #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive #### Restaurants - ‪La Terraza - ‬13 min walk - ‪Turquesa - ‬9 min walk - ‪La Barra Artesanal - ‬8 min walk - ‪Don Rafael - ‬1 min walk - ‪Occidental Allegro - ‬5 min walk ## About this property ### The Reef Playacar Beach Resort & Spa Family-friendly resort near Quinta Avenida Playacar Golf Club and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina and a swim-up bar. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment and a facial at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include surfing/body boarding, fishing and beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Free bike hire, tennis courts and a water dispenser - Massage treatment rooms, laundry services and a 24-hour front desk - Guest reviews give top marks for the beach locale and helpful staff Room features All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, shower/bath combinations and hairdryers - 32-inch LED TVs with premium channels - Balconies, fridges and free extra beds ### All-inclusive details All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkelling Surfing/body boarding ### Land activities Cycling Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Language ### Entertainment On-site entertainment and activities On-site live performances ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,379 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=892167&PinnedHotelID=892167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - 3 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Botticelli - Chula Vista - Terraza Grill ### Things to do - 18-hole adjacent golf course - Beach volleyball - Billiards/pool table - Boat tours - Children's pool - Fishing - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Parasailing - Sailing - Scuba diving - Shopping - Snorkelling - Surfing/bodyboarding - Tennis - TV in common areas - Yoga classes ### Family friendly - Children's pool - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5,167 square feet of conference space - Business centre - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Swedish massages ### Accessibility - No lift - Tile flooring in room ### More - 18 buildings - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 1998 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.80 per accommodation, per night - Destination fee: USD 1.24 per accommodation, per night. - Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Reef Playacar All Inclusive Beach Resort Reef Playacar Beach Reef Playacar Beach Resort Reef Playacar All Inclusive Beach Resort Playa del Carmen Reef Playacar Beach Playa del Carmen Reef Playacar All Inclusive Beach Reef car Inclusive Resort ## Frequently asked questions ### Does The Reef Playacar Beach Resort & Spa have a pool? ### How much does it cost to stay at The Reef Playacar Beach Resort & Spa? ### Is The Reef Playacar Beach Resort & Spa pet-friendly? ### How much is parking at The Reef Playacar Beach Resort & Spa? ### What time is check-in at The Reef Playacar Beach Resort & Spa? ### What time is check-out at The Reef Playacar Beach Resort & Spa? ### Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa? ### Where is The Reef Playacar Beach Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Reef Playacar Beach Resort & Spa Reviews ## Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 460 8 - Good 278 6 - Okay 142 4 - Poor 58 2 - Terrible 62 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Tramaine 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! ##### Tramaine Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### MALCOLM 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms were everything we needed, the staff and restaurants were great, the beach was spectacular, the water was warm and clean and no coral or rocks, my wife loved her massages, all in all a fantastic place. Evening entertainment was a bit lacking and they could use a bit more variety for lunches. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c09f22e-82a7-400f-9c91-9c5c67c4fbe9-1764439630111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0feb2668-30b8-4257-850c-e1316096f0fe-1764439631087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Flintstones work out](https://a.travel-assets.com/ugc/hotel-reviews/f286de7e-0ddb-4b65-8fe3-ee2df2f5d2fc-1764439635291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b838de06-69b6-453e-ad23-070a8c5ef650-1764439633506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MALCOLM Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Nickson 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place and people! ##### Nickson Stayed 6 nights in Sep 2025 ### 8/10 Good #### Antonia 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool! ##### Antonia Stayed 6 nights in Sep 2025 ### 8/10 Good #### Juan Pablo 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was very friendly and the food is excellent. ![View from the pool. ](https://a.travel-assets.com/ugc/hotel-reviews/b2407f6a-98a0-4519-81a4-63b164f7dfd8-1756774743579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Pablo Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### MARIDETH 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are nice. Comfortable. ##### MARIDETH Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Maria 10 Dec 2025 Liked: Cleanliness, property conditions & facilities Overall the property was fine. Grounds were clean and rooms were cleaned daily. However, bar service was subpar. Bartenders gave preference to those leaving extra tips. I lost a pair of Tiffany shades in the buffet's restroom. The staff claimed a guest did find them and it was the guest's responsibility to return them to lost and found. There was no food/drink service at the beach. You have to walk to the bar and snack bar to order and then carry your food and drinks back to the beach. Limited food options at the buffet and most were not great. Food at Mexican restaurant was great. Italian restaurant was okay. ##### Maria Stayed 5 nights in Nov 2025 ### 8/10 Good #### Yumi 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This was our first time staying at an all-inclusive. We came down to Mexico for dental work. I wouldn’t say this place is five stars but we liked it because it was small but it had everything we needed it. Two wonderful pools, a beautiful beach with lounge, chairs, and umbrellas! The two à la carte restaurants were OK. The buffet is outstanding. It’s really good. The rooms were also very clean and I didn’t feel that they were old. We are very comfortable here and the staff was very friendly. I think this is a great place to bring a large family, kids, couples or if you’re traveling by yourself. ##### Yumi Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Sergio 4 Oct 2025 Disliked: Amenities Eco hotel, nature around the rooms. In my opinion, not good food, buffet flavor average, not much variety. Sadly, not the same teeatment for hispanic guests than others.. ##### Sergio Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Citlaly 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect just the animals a little scary but other than that perfect ##### Citlaly Stayed 7 nights in Aug 2025 ### 8/10 Good #### Dante 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The properties gardens and landscaping is so beautiful and very well maintained. ##### Dante Stayed 5 nights in Jul 2025 ### 8/10 Good #### Oyuky 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Loved the hotel it was beautiful and so peaceful. The rooms were very clean. What I did not like about this hotel was the attitude of the staff, for example we asked the gentleman at bar in the lobby for 2 foam cups and spoons for our kids cereal, the face he made us left us speechless, made us feel so uncomfortable. Never the less we didn't do all inclusive because we weren't gonna be in the hotel so for us everything being clean and beautiful was worth it. ##### Oyuky Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cerian 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful stay! A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you! ##### Cerian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Emily 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar! ##### Emily Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Aliah 21 Jun 2025 Liked: Staff & service, property conditions & facilities Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball ##### Aliah Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Daniel 2 Jul 2025 Pros: Friendly staff and good location. Cons: Cleanliness, food, and drink options are so-so. ##### Daniel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### herman 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The nature around the area ##### herman Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ashley 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Words cannot describe how much we loved the reef. The entire property was so clean and stunningly beautiful. The beach was spectacular, it was like nothing I’ve ever seen before! But what made this trip even better was the absolute amazing service that we received every day that we were there. Everyone from the bartenders to the cleaning staff were always smiling and friendly, and we got to know quite a few of them on a first name basis and they made our stay feel like a second home. The staff went above and beyond to make our vacation feel like a magical dream. They had fun entertainment by the pool during the day, but the entertainment at night seem to be lacking, however, I think it is because this resort is more of a relaxed place, and a lot of people did not attend the nightly entertainment. The food was what you would expect at an all-inclusive. There were some good options at breakfast and lunch and dinner were just OK. The Italian restaurant and the Mexican restaurant were fantastic and I highly recommend trying both. I highly recommend this resort for couples and families looking for a relaxed yet fun vacation away. The pictures online do not do this property justice as to how extraordinarily beautiful it is. We had the best week ever and will be going back many many times in the future. We found our home away from home! ![](https://a.travel-assets.com/ugc/hotel-reviews/86a5f7f4-5082-4bdc-a119-900eeefec585-1764516057806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df036648-c7ef-4516-8d52-419370e72259-1764516054695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01c484a0-c295-4be6-b117-814824bf8571-1764516052899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dae85243-7b3d-4e75-b71d-f03ec8ea3271-1764516065878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Kyndra 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing. It was nice and quiet. All the staff was friendly. We had no issues with our room or getting the assistance we needed. ##### Kyndra Stayed 5 nights in Jul 2025 ### 8/10 Good #### Pearl Marina 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do. ![](https://a.travel-assets.com/ugc/hotel-reviews/5e825aa4-b3b0-4214-a12e-97e8d0b08f6e-1749653634486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pearl Marina Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Dr. Dennis 30 May 2025 Love love love the staff ##### Dr. Dennis Stayed 5 nights in May 2025 ### 8/10 Good #### Samuel 28 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved the jungle theme, the staff was very friendly and helpful, the restaurant food was very good, but the breakfast buffet did not have bacon or sausage and the bed was very hard. ##### Samuel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Katherine 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10. ##### Katherine Stayed 7 nights in May 2025 ### 10/10 Excellent #### Stacey L 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the small nature of this resort. Being able to sit at the pool and see the beach was amazing!! ##### Stacey L Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Tina 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. 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