Title: The Reef Playacar Beach Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=794331&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Reef Playacar Beach Resort & Spa Travelers can relax by the marina or join yoga classes after exploring crystal-clear waters through scuba diving at this beachfront resort ## Photo gallery for The Reef Playacar Beach Resort & Spa ![Private beach, white sand, sun-loungers, beach umbrellas - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/fa356cfa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/11bd8ac2-aaab-4dc7-9a46-1801d6f990fc-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Interior entrance - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/e525e693.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, body treatments, hot stone massages, deep-tissue massages - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/a4ca7e2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - The Reef Playacar Beach Resort & Spa (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/f3924e05_edited_9851.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playacar Golf Club, The Reef Playacar Beach Resort & Spa offers a beachside getaway with all-inclusive options. Enjoy beach massages and treatments at Ome spa, sailing, volleyball, three restaurants, and a poolside bar with high-speed WiFi. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant £179 includes taxes & fees 1 Apr - 2 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 12 - Mar 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 13 - Mar 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/0c978793.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 16 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge LED TV Separate bedroom Ceiling fan Blackout curtains - Garden view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/7430fab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge Free minibar items LED TV Separate bedroom Ceiling fan - Garden view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/246f5826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.2 Very good 154 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge LED TV Blackout curtains Ceiling fan Private bathroom - Garden view - 291 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 2 Double Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/800000/794400/794331/201e694d_edited_ec31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds 9.0 Wonderful 18 reviews ### Highlights Balcony Air conditioning Free rollaway/extra beds Fridge Free minibar items LED TV Blackout curtains Ceiling fan - 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On private beach - Pool - Hot tub - Spa £833 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4d9c75ed-c627-4844-976e-5386fe2a10d1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) ## About the area Located in Playacar, a neighbourhood in Playa del Carmen, The Reef Playacar Beach Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with nearby windsurfing, or enjoy the great outdoors with ecotours, cave exploring and ziplining. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotel-Resorts.d601751-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61258%2C-87.08553&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nwsx2DBi_elr1ijXPpByDGBLfts=) Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 3 min walk \- 0.2 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 19 min walk \- 1.0 mile - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 4 min drive \- 1.6 miles - Playacar Golf Club 3 min walk \- 0.2 miles - Mayan Ruins of Playacar 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 54 min drive ### Restaurants - Viva Wyndham Maya 13 min walk - Turquesa 9 min walk - Don Rafael 1 min walk - La Barra Artesanal 8 min walk - Occidental Allegro 5 min walk ## About this property ### The Reef Playacar Beach Resort & Spa Family-friendly resort near Quinta Avenida Located close to Playacar Beach, The Reef Playacar Beach Resort & Spa provides an adjacent golf course, a marina and a swim-up bar. With a private beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a body wrap at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, sailing and fishing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additional perks include: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Free bike hire, tennis courts and a billiards/pool table - A TV in reception, 1 meeting room and concierge services - Guest reviews give top marks for the beach locale and helpful staff Room features All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, shower/bath combinations and hairdryers - 32-inch LED TVs with premium channels - Balconies, fridges and free extra beds ### All-inclusive details All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkelling Surfing/body boarding ### Land activities Cycling Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Language ### Entertainment On-site entertainment and activities On-site live performances ### Awards and affiliations Eco-certified property This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - 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All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,003 reviews £278 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=580668&PinnedHotelID=580668&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/330000/328200/328185/4435a9fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids’ pool 7.8 Good 1,000 reviews £156 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=328185&PinnedHotelID=328185&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/652328d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 8.8 Excellent 1,240 reviews £150 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=794331&PinnedHotelID=794331&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=794331,978241,487013,522220,569232) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 3 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Botticelli - Chula Vista - Terraza Grill ### Things to do - 18-hole adjacent golf course - Beach volleyball - Billiards/pool table - Boat tours - Children's pool - Fishing - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Parasailing - Sailing - Scuba diving - Shopping - Snorkelling - Surfing/bodyboarding - Tennis - TV in common areas - Yoga classes ### Family friendly - Children's pool - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5,167 square feet of conference space - Business centre - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Sauna - Spa open daily - Swedish massages ### Accessibility - No lift - Tile flooring in room ### More - 18 buildings - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 1998 - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.40 per accommodation, per night - Destination fee: USD 0.59 per accommodation, per night. - Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Reef Playacar All Inclusive Beach Resort Reef Playacar Beach Reef Playacar Beach Resort Reef Playacar All Inclusive Beach Resort Playa del Carmen Reef Playacar Beach Playa del Carmen Reef Playacar All Inclusive Beach Reef car Inclusive Resort ## Frequently asked questions ### Does The Reef Playacar Beach Resort & Spa have a pool? ### How much does it cost to stay at The Reef Playacar Beach Resort & Spa? ### Is The Reef Playacar Beach Resort & Spa pet-friendly? ### How much is parking at The Reef Playacar Beach Resort & Spa? ### What time is check-in at The Reef Playacar Beach Resort & Spa? ### What time is check-out at The Reef Playacar Beach Resort & Spa? ### Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa? ### Where is The Reef Playacar Beach Resort & Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Reef Playacar Beach Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 469 8 - Good 277 6 - Okay 147 4 - Poor 51 2 - Terrible 60 ## Reviews ### 10/10 Excellent #### Patricia 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The resort was wonderful, beautiful and made us feel like family. The staff were all friendly and helpful. Rooms lovely, food amazing. Will definitely go again. ![Main Pool](https://a.travel-assets.com/ugc/hotel-reviews/fbf0e406-9714-418a-af4b-7a60c468d16d-1769105423978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up bar at night](https://a.travel-assets.com/ugc/hotel-reviews/0934a795-40cd-4103-ad43-26a869f7304f-1769105422406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19702dff-c403-4ee9-a72e-aab55e582d35-1769105413019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sitting area](https://a.travel-assets.com/ugc/hotel-reviews/31582af7-f5f6-4f3a-9780-12b0da15a944-1769105424086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 9 nights in Jan 2026 ### 8/10 Good #### Travis C. 5 Jan 2026 Liked: Cleanliness, property conditions & facilities was clean and nice location ##### Travis C. Stayed 3 nights in Dec 2025 ### 8/10 Good #### Paula Marie 18 Jan 2026 Liked: Amenities, property conditions & facilities The staff were very friendly. The food was ok. ##### Paula Marie Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Martin 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere. ##### Martin Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Jose Miguel Urbina 15 Jan 2026 The staff is amazing ##### Jose Miguel Urbina Stayed 5 nights in Jan 2026 ### 8/10 Good #### Christopher 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense ##### Christopher Stayed 12 nights in Jan 2026 ### 10/10 Excellent #### Corrine Mavis 23 Jan 2026 Liked: Cleanliness Rooms were nice. Staff was great. Amenities were good. Resort location was great. The only complaint was children playing in the hot tub. They also had drinks in the hot tub along with water toys. ##### Corrine Mavis Stayed 14 nights in Jan 2026 ### 10/10 Excellent #### Tramaine 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! ##### Tramaine Stayed 3 nights in Dec 2025 ### 8/10 Good #### RICARDO 31 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, and luckily no sargasun during this time. Not too much variaty but good quality. Only two a la carte dinner options and both good. ##### RICARDO Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### DEBORAH 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are all awesome. This was our 20th visit and we just keep coming back because we love the grounds and the staff so much. After all this time, they are like family. ##### DEBORAH Stayed 7 nights in Dec 2025 ### 8/10 Good #### Victoria 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property--lush greenery, beach location, scenic neighborhood. We did NOT do the "inclusive" option so paid for dinner at the buffet and it was very mid. But--a good location for a night or two en route to elsewhere for us. ##### Victoria Stayed 1 night in Dec 2025 ### 6/10 Okay #### karen 31 Dec 2025 Liked: Property conditions & facilities Nice hotel but noisy rooms all night and early in morning, couldn’t sleep well. Buffet food not very good and very limited. Grounds are beautiful and beach is beautiful! ##### karen Stayed 1 night in Dec 2025 ### 8/10 Good #### Juan Pablo 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was very friendly and the food is excellent. ![View from the pool. ](https://a.travel-assets.com/ugc/hotel-reviews/b2407f6a-98a0-4519-81a4-63b164f7dfd8-1756774743579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Pablo Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Nickson 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place and people! ##### Nickson Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### MALCOLM 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms were everything we needed, the staff and restaurants were great, the beach was spectacular, the water was warm and clean and no coral or rocks, my wife loved her massages, all in all a fantastic place. Evening entertainment was a bit lacking and they could use a bit more variety for lunches. ![](https://a.travel-assets.com/ugc/hotel-reviews/6c09f22e-82a7-400f-9c91-9c5c67c4fbe9-1764439630111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0feb2668-30b8-4257-850c-e1316096f0fe-1764439631087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Flintstones work out](https://a.travel-assets.com/ugc/hotel-reviews/f286de7e-0ddb-4b65-8fe3-ee2df2f5d2fc-1764439635291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b838de06-69b6-453e-ad23-070a8c5ef650-1764439633506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MALCOLM Stayed 7 nights in Nov 2025 ### 8/10 Good #### Antonia 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool! ##### Antonia Stayed 6 nights in Sep 2025 ### 6/10 Okay #### Nicole 29 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities My only major complaint was the food. The selection was really not that great and the quality was average. We stayed at the Reef Coco Beach in March and they by far had a better selection and quality of food. Another complaint was that we were not allowed to sit in the hot tub with our all inclusive package, it was not that way at the Coco beach resort. The beach was beautiful, clean rooms, and atmosphere with the jungle was great. I will revisit the Coco Beach resort but not the Playacar. ##### Nicole Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Esly 16 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities The room options are very good, very spacious and well air conditioned. Love the scenery. The beach view is amazing and the pools are cleaned and well kept. ##### Esly Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### MARIDETH 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are nice. Comfortable. ##### MARIDETH Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Paul 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean room a ##### Paul Stayed 2 nights in Oct 2025 ### 8/10 Good #### Dante 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The properties gardens and landscaping is so beautiful and very well maintained. ##### Dante Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Cerian 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful stay! A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you! ##### Cerian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Citlaly 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect just the animals a little scary but other than that perfect ##### Citlaly Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Emily 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar! ##### Emily Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Sergio 4 Oct 2025 Disliked: Amenities Eco hotel, nature around the rooms. In my opinion, not good food, buffet flavor average, not much variety. 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