5/5 Excellent
Yanelis
Travelled with family
9 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021
BlueBay Grand Esmeralda All Inclusive
Photo gallery for BlueBay Grand Esmeralda All Inclusive
Overview of BlueBay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive
Guests rated this property 3.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
Carretera Federal Chetumal, Puerto Juarez Km.300, Playa del Carmen, QROO, 77710
Explore the area
- El Camaleon Mayakoba Golf Course8 min drive
- Maroma Beach13 min drive
- Grand Coral Golf Riviera Maya14 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)44 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Consider Yucatek Divers, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
What's nearby
- El Camaleon Mayakoba Golf Course - 8 min drive
- 28 de Julio Square - 13 min drive
- Maroma Beach - 13 min drive
- Punta Esmeralda Beach - 13 min drive
- Grand Coral Golf Riviera Maya - 14 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
Restaurants
- Burger Stop - 9 min drive
- El Puerto - 10 min drive
- Casa del Lago - 11 min drive
- Fonda Argentina - 11 min drive
- Fairmont Mayakoba - 11 min drive
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Sailing
Snorkelling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Internet access (surcharge)
- Available in some public areas: Free WiFi
- WiFi in public areas is free with a 2-device limit
Parking and public transport
- No on-site parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM–11:00 AM
- All buffet and à la carte meals, snacks and beverages included
- 6 restaurants
- 4 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 2 outdoor pools
- Aerobics classes
- Billiards/pool table
- Canoeing
- Children's pool
- Fitness centre
- Full-service spa
- Kayaking
- Motorised watercraft
- Outdoor tennis court
- Playground
- Sailing
- Sauna
- Shopping
- Hot tub
- Tennis
- Volleyball
- Windsurfing
- Yoga classes
Family friendly
- 2 outdoor pools
- Children's pool
- Free children's club
- Free cots/infant beds
- Free rollaway/extra beds
- Free supervised childcare/activities
- Corner/local shop
- In-room childcare (surcharge)
- Laundry facilities
- Playground
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Russian
- Spanish
Business services
- Business centre
- Computer station
- A meeting room
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Terrace
Spa
- 8 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hot springs/mineral springs
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Free cots/infant beds
- Free rollaway beds
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- TV/satellite channels
- LCD TV
- Films for purchase
Food and drink
- Free bottled water
- Free minibar
Outdoor space
- Balcony or patio
More
- Iron/ironing board
- Safe
Similar properties
See similar properties
Playa del Carmen
Air conditioned
4 star
Pool
Family-friendly
All-inclusive resort
Policies
Check-in
Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit
Guests under 12 years old are not allowed in the spa
Property is also known as
Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property
Frequently asked questions
Overall score and ratings
3.4
3.7/5
Cleanliness
3.7/5
Staff & service
3.6/5
Amenities
3.3/5
Property conditions & facilities
5/5 Excellent
Finroy
Travelled with partner
6 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2021
5/5 Excellent
kisha Marie Zayas
Travelled with partner
29 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021
4/5 Good
Verified traveller
Travelled with family
8 Aug 2021
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jul 2021
2/5 Poor
Verified traveller
Travelled with family, Travelled with group
5 Jul 2021
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2021