Title: Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palmaïa-The House of AïA: All Inclusive Wellness Resort Wellness and luxury blend seamlessly at this all-inclusive resort where days of rejuvenating spa treatments lead to evenings of gourmet dining under the stars ## Photo gallery for Palmaïa-The House of AïA: All Inclusive Wellness Resort ![6 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/778b2353.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f8b63aaa-5419-406f-95da-4fed7a52c020-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, free minibar, in-room safe, blackout curtains - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/728a4489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hydrotherapy, aromatherapy, hot stone massages - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/05707e37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/c3fbe7a8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort offers a tranquil retreat. Relax at one of the 4 outdoor pools, indulge in spa treatments like hydrotherapy and deep-tissue massages at Atlantis: Spa in the Jungle or enjoy Mediterranean cuisine at one of the 4 on-site restaurants. With free beach cabanas, yoga classes and helpful staff available - your stay is sure to be an unforgettable experience. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free Wi-Fi £944 includes taxes & fees 19 Jan - 20 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for King Suite with Bathtub ![King Suite with Bathtub | Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1681x5y3-f153bf2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Queen Suite ![Queen Suite | Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-3c3f658b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite 10.0 Exceptional 9 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 534 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Family King Suite ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite 10.0 Exceptional 10 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 534 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Bunk Bed ### View all photos for Family Master Suite ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2995h1680x5y4-32ed3dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 710 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for King Suite ![King Suite | Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1680x4y4-03e619da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite 10.0 Exceptional 9 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Quadruple Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/682b5656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe - 645 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Master ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/26de912c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master - 828 sq ft - Sleeps 2 ### View all photos for Double Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1681x4y3-43d36af3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ### View all photos for Double Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/5cd839f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe - 645 sq ft - Sleeps 2 ### View all photos for Triple Suite Deluxe ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2997h1681x3y3-47dd6f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe - 645 sq ft - Sleeps 3 ### View all photos for Family King Suite Ocean View ![Family King Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e9683c8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Suite Ocean View ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 534 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Large Single Bunk Bed ### View all photos for King Suite Ocean View ![King Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/w2996h1679x4y5-bbf85ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite Ocean View 10.0 Exceptional 5 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 534 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for King Suite with Bathtub Ocean view ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/2c367be6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Bathtub Ocean view 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 534 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Queen Suite Ocean View ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e824a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Suite Ocean View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Free minibar items Smart TV Pillow menu Premium bedding Blackout curtains - 534 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Queen Beds ### View all photos for Family Master Suite Ocean View ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/728a4489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite Ocean View 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate sitting area Private indoor hot tub Air conditioning Free minibar items Smart TV Pillow menu Premium bedding - 712 sq ft - 2 bedrooms - Sea view - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Double Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/3381b91c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Quadruple Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/547b0d5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 4 ### View all photos for Double Suite Deluxe with Ocean View ![Bathroom | Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/aadf5d55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Deluxe with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Triple Suite Deluxe with Ocean View ![Premium bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/73837151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Deluxe with Ocean View - 645 sq ft - Sleeps 3 ### View all photos for Quadruple Suite Master with Ocean View ![Bathroom | Designer toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/e8e333ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Master with Ocean View - 828 sq ft - Sleeps 2 ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59764%2C-87.09678&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x1icq7B2gZnzpVtSHVxp1aWrp4U=) Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Beach \- 1 min walk \- 0.1 miles - Piste Cyclable sur Paseo Xaman-Ha \- 18 min walk \- 1.0 mile - Mahi Golf Course \- 4 min drive \- 0.9 miles - Playacar Golf Club \- 5 min drive \- 1.6 miles - Quinta Avenida \- 8 min drive \- 2.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive #### Restaurants - ‪Viva Wyndham Maya - ‬5 min drive - ‪rosa roja - ‬18 min walk - ‪Festival Grand Buffet - ‬7 min walk - ‪Blue Moon Beach Bar Sandos Select Club - ‬7 min walk - ‪Bar Arrecife - ‬16 min walk ## About this property ### Palmaïa-The House of AïA: All Inclusive Wellness Resort Luxury all-inclusive property near Xaman Ha Aviary Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar and a terrace. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body scrub or hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a coffee shop/cafe. Other perks include: - 6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas and sunloungers - Free self-parking - Free bike hire, a free beach club on-site and supervised childcare (surcharge) - Tour/ticket information, a front desk safe and smoke-free property - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 234 rooms offer comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus. Other conveniences in all rooms include: - Baby baths, art supplies and childcare services - Designer toiletries and hairdryers - 50-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/cupboards and separate sitting areas ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Yoga ### Entertainment On-site entertainment and activities On-site live performances ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Outdoor pool, free pool cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 115 reviews £401 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=101254610&PinnedHotelID=101254610&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 189 reviews £487 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488514/990354e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus Playa del Carmen – Riviera Maya - 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All Inclusive Playacar - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 1,020 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=889874&PinnedHotelID=889874&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/c2387e97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 9.4 Exceptional 172 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 2 swim-up bars - 3 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Eolo Beach Club - LEK - MAR DE OLIVO - SU CASA - UME ### Things to do - 24-hour gym - 6 outdoor pools - Beach yoga - Children's pool - Designer stores - Free beach club - Free bicycle rentals - Free children's club - Full-service spa - Paddleboard ### Family friendly - 6 outdoor pools - Art supplies - Baby bath - Children's pool - Free children's club - In-room babysitting - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Smooth flooring in room - Wheelchair accessible (may have limitations) ### More - 4 floors - 7 buildings - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2019 - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free international calls - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Children under 4 years old are not permitted. This property serves mostly plant-based meals. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 4 years old are not permitted. Property Registration Number 0123008e230fa If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sandos Palm Bay Playacar All Inclusive All-inclusive property Sandos Palm All Inclusive All-inclusive property Sandos Palm All Inclusive Palmaïa Riviera Maya All Inclusive All-inclusive property Palmaïa Riviera Maya All Inclusive Playa del Carmen All-inclusive property Palmaïa Riviera Maya - All Inclusive Palmaïa Riviera Maya - All Inclusive Playa del Carmen Palmaïa Riviera Maya All Inclusive Sandos Palm Bay Playacar All Inclusive Palmaia Riviera Maya Inclusive ## Frequently asked questions ### Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool? ### How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly? ### How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort? ### Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Location ### 9.8 Staff & service ### 10 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 526 8 - Good 30 6 - Okay 10 4 - Poor 8 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Linda 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything stands out as excellent! This was our second visit in three months and we are already planning our next visit! ![](https://a.travel-assets.com/ugc/hotel-reviews/6521b9e8-ca31-4559-a432-5be2fe7aa5b8-1767809154273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Raven 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort, well worth the hype and the price. The only sad thing is they don't allow kids under 4 so we can't come back for four years since I'm pregnant. Other than that it's perfect. Food, staff, amenities are great! ##### Raven Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rupa 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort exceeded our expectations. Food is Michelin quality, wellness programs led by experienced teachers, outstanding service at the restaurants, clean rooms, beautiful white sand beaches. 10 on 10!! ##### Rupa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Joseph Thomas Grappone 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The Resort was beautiful. Staff was friendly and service was excellent. Food was amazing, did not have a bad meal. Overall excellent experience, we will be returning ##### Joseph Thomas Grappone Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Brian 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is truly magical and words can’t express how perfect this place is.. if your looking for a healthy experience for your mind, body and soul this place delivers.. ##### Brian Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Marie 11 Nov 2025 Liked: Cleanliness, property conditions & facilities This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back! ##### Marie Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Erin 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding service and food ##### Erin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Casey 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place! ##### Casey Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Natalia V 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a stunning resort - we keep coming back … it’s our 5th time here!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/10ade1ef-c0f1-46f4-9c76-31124e318d61-1760813272969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cd441df7-6a4b-40f6-9d38-479dafec12fe-1760813274324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd015f46-5073-4841-98be-2fceb9ebfa59-1760813276563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9523ff02-b544-4c34-a119-3f7809279a9b-1760813278181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalia V Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Linda 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most magical and peaceful all inclusive resort I have ever visited. Highly recommend and cannot wait to return…many times. ##### Linda Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Alicia 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This was the best resort I've ever stayed at for so many reasons. Forget your worries, disconnect, and enjoy everything palmaia has to offer. If you value quality good rather than quantity, healthy food over heavy, whole foods over processed, this place is for you! The rooms are all ocean view and the whole resort is walkable. I had such memorable classes here and the personal concierge services was a nice touch and way for us to feel connected all through the week. Already planning my next visit!! Shoutout to my nomadic guide Oscar for everything he did to make our stay even better ![](https://a.travel-assets.com/ugc/hotel-reviews/243879fc-8e67-4268-8fbc-e87c1a161e63-1765093138230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51f57124-ebf1-45f3-ae4c-ebcd33f5006f-1765093138658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e01917f0-cd9d-4a4f-a524-b0099b60a7a0-1765093143364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2be12ab5-4004-4b5b-a58f-35d839205e90-1765093147121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sandy 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes. ![Dinner at Ume restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/1115d742-24b5-486a-a685-0f534ce38bb5-1760460485264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach ](https://a.travel-assets.com/ugc/hotel-reviews/f59f9ed7-c9aa-4668-9f5d-538c2ea3d308-1760460484602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise](https://a.travel-assets.com/ugc/hotel-reviews/9bf9b2c1-0053-42ae-a651-fb65b2a0a47c-1760460570679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nika 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful. Looking forward to coming back again. ##### Nika Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Todd 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful vegan options, attentive staff and beautiful surroundings! ![](https://a.travel-assets.com/ugc/hotel-reviews/db76d52c-265a-492e-85f2-c21e9595d258-1755413307743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2929251e-192a-4946-a2d4-6914c116dc57-1755413309046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8af298e0-564f-4d50-82a9-3efe43bfa088-1755413308371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Carly Louise 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best vacation ever. Felt like we were the only people there. ##### Carly Louise Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Anuj 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent overall ##### Anuj Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### ADRIANA MARCELA 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is magic ##### ADRIANA MARCELA Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Dawn 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best resort experience I have ever experienced. The food, the spa and service was outstanding. ##### Dawn Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Quinniesha 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is the perfect combination of a beach retreat and a wellness resort. I loved everything about my stay and will definitely return in the future! ##### Quinniesha Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Vladimir 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful resort with great food, amenities and five star service. ##### Vladimir Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Heather 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was truly an amazing experience. ##### Heather Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### PREETIE 10 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed our stay ##### PREETIE Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Jacqueline 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my 2nd time staying at Palmaia. Initially, I attended a wellness retreat then returned for a solo R&R getaway. I love this place. Service, food, spa, coffee shop, claasses, everything is top notch. Totally worth the price. The Nomadic Guides Oscar & Adriana were amazing. ##### Jacqueline Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### angela 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A soul nurturing and soul changing experience! The most magical place I have ever found. I am already planning my next visit. ##### angela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Edward 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return. ##### Edward Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Magic Blue Spa Boutique Hotel-Adult Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Magic-Blue-Spa-Boutique-Hotel-Adult-Only.h1671407.Hotel-Information) > > [Riviera del Sol](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riviera-Del-Sol.h899112.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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