Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Photo gallery for Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Primary image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas

Overview of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach1 min walk
  • Popular LocationEl Manglar Golf Course14 min drive
  • Popular LocationTres Rios Ecopark18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Maroma Beach - 1 min walk
  • El Manglar Golf Course - 14 min drive
  • El Camaleon Mayakoba Golf Course - 18 min drive
  • Tres Rios Ecopark - 18 min drive
  • Grand Coral Golf Riviera Maya - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 accommodations with private plunge pools and indoor private hot tubs. Rooms open to furnished balconies. This individually furnished accommodation has separate dining areas. Beds feature premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 14 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars, 4 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Overwater Grill & Wine
  • Papitos
  • CARIBBEAN GRILL RESTAURAN
  • Mio Cuccina Italiana
  • Lima Limon Restaurant

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Kayaking
  • Private picnics
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Corner/local shop
  • Separate dining area

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free international calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 44 out of 57 reviews
5 - Excellent 77%
Rating 4 - Good. 7 out of 57 reviews
4 - Good 12%
Rating 3 - Okay. 1 out of 57 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 57 reviews
2 - Poor 0%
Rating 1 - Terrible. 5 out of 57 reviews
1 - Terrible 9%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed all the staff but especially Samantha and Aldo. The food was excellent! Go!
Stayed 4 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, staff and overwater bungolows!
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful property. The dining at Palafitos restaurant was better than expected. Probably the best included meals I've ever had.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful. The service and food were wonderful. The Bora Bora of Mexico
Stayed 4 nights in Feb 2022

5/5 Excellent

Stayed 6 nights in Jan 2022