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Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

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On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
3 outdoor pools, free pool cabanas, pool umbrellas
View from Room

Overview of Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

5 out of 5

4.7/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationMaroma Beach1 min walk
  • Popular LocationEl Manglar Golf Course14 min drive
  • Popular LocationTres Rios Ecopark17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

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About this area

Playa del Carmen

Located in Playa del Carmen, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is on the beach. Playa del Carmen Maritime Terminal and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach Club. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as scuba diving.
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Popular Location

What's nearby

  • Maroma Beach - 1 min walk
  • El Manglar Golf Course - 14 min drive
  • Tres Rios Ecopark - 17 min drive
  • Grand Coral Golf Riviera Maya - 17 min drive
  • El Camaleon Mayakoba Golf Course - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Overwater Grill & Wine Ba — 1 min walk
  • Mexico Lindo — 1 min walk
  • Burger Stop - 7 min drive
  • Hacienda Amarte Maroma - 11 min drive
  • Koba Casa Club - 12 min drive

About this property

Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 30 individually decorated rooms feature free WiFi and MP3 docks. Guests will find upscale amenities, such as private plunge pools and indoor private hot tubs, along with thoughtful touches including free minibar items and bathrobes.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 forms of accommodation with private plunge pools and indoor private hot tubs. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • Buffet and à la carte meals, snacks and beverages included
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bike tour information
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Private picnics
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free international calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Free WiFi
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Washer and dryer
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Guest rating 4.5+
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All-Inclusive Resort
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 27 out of 34 reviews
5 - Excellent 79%
Rating 4 - Good. 6 out of 34 reviews
4 - Good 18%
Rating 3 - Okay. 0 out of 34 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 34 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%

5.0/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 5 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not crowded at all. Too bad there is invasion of seaweeds and sometimes they smell fishy. Though there are a few glass floors in our bungalow, we didn't see any fish, just seaweeds floating. Food in Palafitos Grill & bar is presented nicely but the quantity is small, yet delicious. Our butler David is very helpful in every way. Staffs are polite and welcoming. Hope the fan blades of the air conditioning in the room can be adjusted so it isn't blowing in our face all the time while we are in bed, quite cold and annoying. Overall, a memorable stay with easy access to the sea, just a few steps away
Stayed 7 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2021