Title: The Fives Downtown Hotel - Curio Collection by Hilton Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Fives Downtown Hotel - Curio Collection by Hilton Luxury hotel with 2 restaurants and full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/58ae47f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/39229991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/b22bdbaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/5d37b816.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Fives Downtown Hotel & Residences sits in the heart of the city, offering a sophisticated urban escape. Travelers can relax at the Vassa Spa, dine at two distinctive restaurants, grab coffee at the on-site shop, or take in city views from the rooftop terrace. 8.8 Excellent ## Popular amenities - - Bar - Parking available - Spa - Gym - Pet-friendly £92 includes taxes & fees 27 Oct - 28 Oct ## Room options ### Check availability for these dates Tonight [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/e48143c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Courtyard View 8.4 Very good 7 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Private bathroom Bathrobes - 389 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/bb945aa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Courtyard View 9.0 Wonderful 14 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Private bathroom Bathrobes - 470 sq ft - Sleeps 3 - 1 King Bed ![Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/1d89e12e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace (1 King Bed) 7.0 Good 2 reviews ### Highlights Terrace Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Separate bedroom - 516 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Suite, 1 Bedroom, Partial Ocean View | View from room](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/74e8f3de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Partial Ocean View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Dining table Flat-screen TV Premium bedding Separate bedroom - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/8d0ec80d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Private hot tub Air conditioning Fridge Dining table Flat-screen TV Premium bedding - 1 bedroom - Partial ocean view - Sleeps 4 - 1 King Bed ![Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/05a8ec0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Dining table Flat-screen TV Sofa bed 2 bedrooms - 1061 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d485da30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed) ### Highlights Soundproofed Individually decorated Private hot tub Air conditioning Fridge Dining table Flat-screen TV Premium bedding - 1035 sq ft - 2 bedrooms - Partial ocean view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/53fdb788.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 4 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Private bathroom Bathrobes - 419 sq ft - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/b8dbc459.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Mezzanine Residence) 8.0 Very good 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Separate bedroom Private bathroom - 968 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/42e02c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View 10.0 Exceptional 1 review - 462 sq ft - Sleeps 4 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/b6344ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Classic - 570 sq ft - Sleeps 4 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/6ad53104.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 387 sq ft - Sleeps 2 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/1ac81e7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Classic - 1054 sq ft - Sleeps 8 ![Living room | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/1b96ca05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Partial Sea View - 527 sq ft - Sleeps 3 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/5d904fcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Garden View - 968 sq ft - Sleeps 3 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/w583h398x0y0-03023769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Street View - 1033 sq ft - Sleeps 8 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/5aba891d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite With Partial Sea View - 1140 sq ft - Sleeps 6 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/b73a2fe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Street View - 516 sq ft - Sleeps 4 ![Premium Penthouse, 2 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d9d1c43c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Penthouse, 2 Bedrooms ### Highlights Soundproofed Individually decorated Private pool Air conditioning Fridge Dining table Flat-screen TV Premium bedding - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/w3839h2556x0y162-14074f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Bay View ### Highlights Soundproofed Individually decorated Air conditioning Fridge Flat-screen TV Premium bedding Hairdryer Designer toiletries - Sleeps 4 - 2 Double Beds ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62400%2C-87.07552&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WPm8MyCdPCqmf9ISeF6CQ_lWsYs=) Avenida 10 Calle 2, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Central Square - 9 min walk - 0.5 miles - Mamitas Beach - 14 min walk - 0.8 miles - Quinta Alegría Shopping Mall - 14 min walk - 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Karen's - ‬2 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Pollos El Pechugon - ‬1 min walk - ‪Las Hijas De La Tostada - ‬2 min walk - ‪Fat Tuesday - ‬2 min walk ## About this property ### The Fives Downtown Hotel - Curio Collection by Hilton Luxury hotel near Quinta Avenida Located close to Central Square and Quinta Alegría Shopping Mall, The Fives Downtown Hotel - Curio Collection by Hilton provides a swim-up bar, a poolside bar and a corner/local shop. Indulge in a facial, a manicure/pedicure and a Swedish massage at Vassa Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool, along with a swim-up bar - Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge) - A gift shop, a front desk safe and 1 meeting room - Wedding services, multilingual staff and a 24-hour front desk - Guest reviews give top marks for the helpful staff and location Room features All 133 individually decorated rooms boast thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with designer toiletries and showers - Flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 140 reviews £126 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - 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Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,022 reviews £64 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (USD 19 per night) - Valet parking on site (USD 19 per night) - Limited on-site parking ### Food and drink - Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Things to do - 24-hour gym - Bicycle rentals - Full-service spa - Outdoor pool ### Family friendly - Grocery/convenience store - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Manicures/pedicures - Mud bath - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - No lift ### More - 4 floors - Banquet hall - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Iron/ironing board - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay) Welcoming dogs only 1 total (up to 11 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately USD 22 for adults and from USD 12 for children - Self-parking fee: USD 19 per night - Valet parking fee: USD 19 per night - Pet fee: USD 75 per pet (varies based on length of stay) - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fives Downtown Hotel Curio Collection Hilton Playa del Carmen Fives Downtown Hotel Curio Collection Hilton Fives Downtown Curio Collection Hilton Playa del Carmen Fives Downtown Curio Collection Hilton Fives Downtown Hotel Curio Collection Hilton Playa del Carmen Fives Downtown Hotel Curio Collection Hilton Fives Downtown Curio Collection Hilton Playa del Carmen Fives Downtown Curio Collection Hilton The Fives Downtown Hotel - Curio Collection by Hilton Hotel The Fives Downtown Hotel Residences Curio Collection by Hilton The Fives Downtown Hotel Residences Curio Collection by Hilton Fives Curio Collection Hilton ## Frequently asked questions ### Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton? > As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on 27 Oct 2025 start from £92.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Fives Downtown Hotel - Curio Collection by Hilton pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per pet, per day. Some restrictions may apply, so please contact the property for more details. ### How much is parking at The Fives Downtown Hotel - Curio Collection by Hilton? > Self-parking is available for USD 19 per night. Valet parking is available for USD 19 per night. Limited spots are available. ### What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton? > Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at The Fives Downtown Hotel - Curio Collection by Hilton? > Checkout is at noon. Late check-out is available for a fee. ### Where is The Fives Downtown Hotel - Curio Collection by Hilton located? > Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Central Square and Quinta Alegría Shopping Mall. Mamitas Beach and Xcaret Eco Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Fives Downtown Hotel - Curio Collection by Hilton Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 406 8 - Good 153 6 - Okay 48 4 - Poor 26 2 - Terrible 35 ### 10/10 Excellent #### Mahmoud 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location great service ##### Mahmoud Stayed 10 nights in Aug 2025 ### 8/10 Good #### Patrica Costello 8 Sept 2025 Liked: Cleanliness, staff & service The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses. ##### Patrica Costello Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Juan 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Juan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Fernando 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena elección Fue mi primera experiencia en este hotel y fue excelente ##### Fernando Stayed 3 nights in Jun 2025 ### 8/10 Good #### Sara 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooftop is amazing. Really great service. Good drinks and delicious food. ![](https://a.travel-assets.com/ugc/hotel-reviews/66722554-1bf3-4648-b462-64a8051b7e5b-1750275379268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Amanda 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out. ##### Amanda Stayed 1 night in May 2025 ### 10/10 Excellent #### Léo 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hébergement très bien et proche de tout ##### Léo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lionel 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location is great ##### Lionel Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Bruce 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Another great stay at the fives…. ##### Bruce Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Maria 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/a8e5bce4-8bb3-46dc-9982-e0ae151c6c75-1748580757098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2f8261cb-41f3-4cdb-9c54-81f26ac4a017-1748580761811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 5 nights in May 2025 ### 10/10 Excellent #### Manuel 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities .. ##### Manuel Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Alexander 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value!! Great location!! Excellent valet.. close to everything ##### Alexander Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Edith Cecilia 13 May 2025 Liked: Staff & service, property conditions & facilities Un excelente hotel, bonito, acogedor, con acabados modernos y de buen gusto excelente servicio de meseros y camaristas. Los únicos que sentí medio perdidos fueron a los recepcionistas ##### Edith Cecilia Stayed 2 nights in May 2025 ### 2/10 Terrible #### Jonás Rigoberto 20 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ¡Cobran $300 extras por usar el estacionamiento! ##### Jonás Rigoberto Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carla 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A limpeza dos quartos demorava para ser realizada ##### Carla Stayed 7 nights in May 2025 ### 10/10 Excellent #### dennis 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel ##### dennis Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Jeffrey Robert 24 Mar 2025 Liked: Amenities Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!! ##### Jeffrey Robert Stayed 4 nights in Mar 2025 ### 8/10 Good #### Tamar 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great overall. Included breakfast ##### Tamar Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Melody 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nuri in the spa is amazing. I enjoy staying here. They are pretty good to me. ##### Melody Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Thomas 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in fantastic location. I was not clear about what to expect regarding when housekeeping would servicing my room. ##### Thomas Stayed 3 nights in Apr 2025 ### 8/10 Good #### alice 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine. ##### alice Stayed 1 night in Apr 2025 ### 6/10 Okay #### Jose 25 Feb 2025 Disliked: Property conditions & facilities Great location , walking distance to everything . Hotel needs a lot of work , very noisy street ##### Jose Stayed 9 nights in Dec 2024 ### 10/10 Excellent #### Michael A. 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit. ##### Michael A. Stayed 4 nights in Oct 2024 ### 8/10 Good #### Erick 25 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place ##### Erick Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Alexander 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must stay!! A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome. ![](https://a.travel-assets.com/ugc/hotel-reviews/E094BE2B6200104A768D41EB345E12FE04042C581740887358343.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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