Title: Hotel Colonial Playa del Carmen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hotel Colonial Playa del Carmen Colonial aparthotel with 24-hour front desk and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/ccc004a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/8242f19e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/1c223994.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6d4e2656.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Hotel Colonial in Playa del Carmen offers an outdoor pool and free in-room WiFi. Visit nearby Xplor Theme Park or relax in the lobby TV area. Multilingual staff assist with car rentals, tour arrangements, and provide luggage storage for easy exploring. 7.8 Good ## Popular amenities - - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Business services £38 includes taxes & fees 29 Nov - 30 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Suite | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/918f7c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Living room - 538 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![Junior Suite | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/25fd15e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 484 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ![Deluxe Twin Room | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/afd5cf77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 377 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/w6720h4478x0y0-a689b0c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 323 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/w5503h3447x0y9-7f230f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 377 sq ft - Sleeps 2 - 1 King Bed ![Double Room | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/b44e08a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 323 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/w5503h3447x0y9-7f230f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 377 sq ft - Sleeps 2 - 1 Double Bed ![Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/bdd4fab2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Satellite channels Daily housekeeping Desk - 431 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,830 reviews £195 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fe8d8292-2b0f-49d0-bd7b-46c142c23970&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 674 reviews £96 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fe8d8292-2b0f-49d0-bd7b-46c142c23970&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £286 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fe8d8292-2b0f-49d0-bd7b-46c142c23970&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 106 reviews £475 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fe8d8292-2b0f-49d0-bd7b-46c142c23970&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62549%2C-87.07689&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i6DvDESrKXcjtCMvpmQXuLdd1fg=) Playa del Carmen, QROO #### What's nearby - Quinta Avenida - 5 min walk - 0.3 miles - Playa del Carmen Main Beach - 6 min walk - 0.4 miles - Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles - Mamitas Beach - 16 min walk - 0.9 miles - Xcaret Eco Theme Park - 11 min drive - 5.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive #### Restaurants - ‪Mulix Cocina Boutique Pdc - ‬2 min walk - ‪Asadero El Pollo - ‬1 min walk - ‪La Brocherie - ‬3 min walk - ‪Lost Tiki - ‬1 min walk - ‪El Muelle de Chema - ‬1 min walk ## About this property ### Hotel Colonial Playa del Carmen Colonial aparthotel with 24-hour front desk and outdoor pool This smoke-free aparthotel features an outdoor pool, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, multilingual staff assistance and a banquet hall are on-site. Each apartment offers free WiFi, a TV with satellite channels and a ceiling fan. A shower, a phone and a desk are among the other amenities that guests will find. Change of towels is available on request. Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with free toiletries and a ceiling fan. Satellite televisions are provided. Bathrooms include a shower. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Recreational amenities at the aparthotel include an outdoor pool. Children aged under 12 years old are not allowed in the swimming pool without adult supervision. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 316 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,555 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1050000/1046900/1046894/ab3f8b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukan Hotel Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 6.8 985 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 945 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 88 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,257 reviews £36 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/a7fc850b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciana Hotel & Beach Club Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 570 reviews £51 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 798 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.4 Very good 540 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,011 reviews £68 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Car hire ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 20-inch TV with satellite channels - TV in common areas ### Work spaces - Desk - Meeting rooms ### Comfort - Air conditioning - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Lift (150 centimetre wide door) - Smoke-free property ### Services and conveniences - 24-hour front desk - Change of towels on request - Housekeeping (daily) - Luggage storage - Multilingual staff - Phone - Tour and ticket assistance ### Location highlights - In the city centre ### Things to do - Golfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Window guards - Fire extinguisher ### General - 130 units - 2 buildings - 4 floors - Banquet hall - Built in 2008 - Colonial architecture - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property collects a 1.50 USD environmental tax at check-in. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Hotel H&A Playa del Carmen H A Playa del Carmen Hotel H&A ## Frequently asked questions ### Does Hotel Colonial Playa del Carmen have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Hotel Colonial Playa del Carmen? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Colonial Playa del Carmen on 29 Nov 2025 start from £38.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Colonial Playa del Carmen pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Colonial Playa del Carmen? > This property doesn't offer parking. ### What time is check-in at Hotel Colonial Playa del Carmen? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Colonial Playa del Carmen? > Checkout is at 11:30 AM. ### Where is Hotel Colonial Playa del Carmen located? > Located in Downtown Playa del Carmen, this aparthotel is within 6 mi (10 km) of Gran Coyote Golf, Xplor Theme Park and Xcaret Eco Theme Park. El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Colonial Playa del Carmen Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 419 8 - Good 470 6 - Okay 231 4 - Poor 83 2 - Terrible 72 ### 8.4/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### ronald 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place!! ##### ronald Stayed 1 night in Aug 2025 ### 8/10 Good #### MARIA ELENA 29 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My stay was great ##### MARIA ELENA Stayed 10 nights in Jul 2025 ### 6/10 Okay #### Denise 18 Oct 2025 Won’t recommend it to anyone ##### Denise Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Ivan 4 Jul 2025 Liked: Cleanliness, property conditions & facilities Nice pool in the middle of the hotel. Spacious rooms. ##### Ivan Stayed 1 night in Jun 2025 ### 8/10 Good #### James 1 May 2025 Liked: Cleanliness, property conditions & facilities Great location...near stores and restaurants...close to the beach.... ##### James Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Esme 26 Jul 2025 Liked: Amenities LOVED IT ##### Esme Stayed 3 nights in Jul 2025 ### 8/10 Good #### Marcos 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall good hotel, convenient location, amazing pool, clean room. But room 206 air conditioning was not good. Amazing staff ##### Marcos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yuliia 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good place to stay!! Friendly staff! Close to the beach! Close to big and small stores and shops! And the main pearl of the hotel it is Jess from reception!!! ##### Yuliia Stayed 11 nights in May 2025 ### 10/10 Excellent #### Anna 30 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money. ##### Anna Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Serge 16 May 2025 Liked: Cleanliness, property conditions & facilities, communication I’ll be coming back ##### Serge Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Vivian 29 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities Beautiful hotel in the old style. ##### Vivian Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Dinesh 25 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Its a good hotel for the price, staff is friendly and professional, and very easy to deal with. ##### Dinesh Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Liliana 17 Dec 2024 Liked: Cleanliness, communication The location was perfect and stay was great staff very friendly and room was decent! Just needed the water to be warmer in the showers but overall wonderful stay would recommend to my friends will be back thanks 🙌👌🙏 ##### Liliana Stayed 14 nights in Dec 2024 ### 10/10 Excellent #### Chance 21 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Hotel staff was very helpful and friendly. Many food options located very close. The cleaning staff were great and thorough. ##### Chance Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jason 15 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication A great place that has a local feel. Mixed traditional with good City access, on foot or taxi. We walked to the Cozumel Ferry after checking out ##### Jason Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Shawn 12 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I have stayed at this hotel for 6 times since 2017 and love it the location is amazing it’s clean safe and very affordable the restaurant next door has a great menu with great prices budget friendly place and good service thanks for having us here again and again 😘❤️😊 ##### Shawn Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Denise 19 Mar 2025 Disliked: Property conditions & facilities, communication Front desk clerk were not friendly, the hotel is so outdated, what I liked about this hotel was that it was close to both ADO’s, Walmart and Quinta Avenida… and yes I would stay there again… ##### Denise Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Claudia 1 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication This hotel is located very close to the downtown and 5-10 min walk to the beach. I liked the swimming pool area, with wonderful green vegetation all around the place. The service provided was great too. ##### Claudia Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Robert 15 Jan 2025 Property is a little outdated but overall good for just a night. ##### Robert Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Francis 31 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely loved my stay. It was very convenient getting around and so close to everything. Staff was amazing and will definitely stay again. Cant wait to see whats happening on roof.. only thing i could ask for is ability to suntan at hotel. Thank you so much 💓 ##### Francis Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Aaron 15 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart. ##### Aaron Stayed 6 nights in Aug 2024 ### 8/10 Good #### anthony 27 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Overall I enjoyed my stay here. The room was clean but a bit small. Not bad though. The restaurant next door is very good. The WiFi is the only thing I had an issue with. It was sketchy at best. It was a bit noisy at night but quieted down after midnight. I definitely recommend this hotel. ##### anthony Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Veronica 21 Sept 2024 Liked: Cleanliness, room comfort, communication #### Great Great place and atmosphere ##### Veronica Stayed 1 night in Sep 2024 ### 8/10 Good #### Kenneth 9 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Hotel Colonial is not a luxury resort, but it is more than adequate. Nice pool. Clean room. Safe and good location in Playa del Carmen. Programable room safe. Friendly staff. Restaurants and entertainment close . Beach is only a short walk away. Not far from ADO bus station. ##### Kenneth Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### rosalinda 3 Sept 2024 Liked: Amenities Exelente spot ##### rosalinda Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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