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Private beach, beach volleyball, beach bar, sailing
6 outdoor pools, free pool cabanas
6 outdoor pools, free pool cabanas
6 outdoor pools, free pool cabanas

Guest reviews

4.8/5 Exceptional
1,140 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCrococun Zoo4 min drive
Popular LocationOjo de Agua Beach12 min drive
Popular LocationPuerto Morelos Reef15 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

  • Junior Suite Spa or Pool View

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite Spa or Pool View
  • Junior Swim-Up Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Swim-Up Suite Spa or Pool View
  • Junior Suite Ocean View

    4.6/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Ocean View
  • Excellence Club Junior Suite Ocean Front

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Suite Ocean Front
  • Excellence Club Junior Swim-Up Ocean View

    4.7/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Swim-Up Ocean View
  • Excellence Club Honeymoon Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 1044 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Honeymoon Suite Ocean Front
  • Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • Two-Story Rooftop Terrace Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 1054 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed
    More detailsTwo-Story Rooftop Terrace Suite Spa or Pool View
  • Excellence Club Junior Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Suite Pool View
  • Excellence Club Junior Swim Up Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Swim Up Suite Pool View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only - All Inclusive is next to a golf course and on a private beach. Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are local landmarks, and some of the area's activities can be experienced at Puerto Morelos Reef and El Manglar Golf Course. Ventura Park Cancun and Crococun Zoo are also worth visiting.

Visit our Puerto Morelos travel guide
Map
Popular Location

What's nearby

  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 12 min drive
  • Puerto Morelos Town Square - 14 min drive
  • San Jose Catholic Parish - 15 min drive
  • Puerto Morelos Reef - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Toscana // Dress Code — 1 min walk
  • Agave // Dress Code — 1 min walk

About this property

Excellence Riviera Cancun - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays on Excellence Riviera Cancun - Adults Only - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 440 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are flat-screen TVs with satellite channels.
Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 forms of accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 6 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Dry-cleaning service
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (104410 square feet)

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adu

Frequently asked questions

Can I cancel my reservation for free at Excellence Riviera Cancun - Adults Only - All Inclusive and receive a full refund?
Yes, Excellence Riviera Cancun - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Riviera Cancun - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 6 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.
Where is this property located?
Located in Puerto Morelos, this beachfront resort is next to a golf course, 1.5 mi (2.4 km) from Crococun Zoo and 2.6 mi (4.2 km) from Puerto Morelos Town Square. Ojo de Agua Beach and Puerto Morelos Reef are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Excellence Riviera Cancun - Adults Only - All Inclusive

4.8
Exceptional
5 - Excellent
942
4 - Good
155
3 - Okay
22
2 - Mediocre
16
1 - Poor
5
4.9
Cleanliness
4.9
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellence Service All day Everyday! Cant wait to go back! Food was delicious!

Stayed 7 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Like many others at this time, we were booked at Excellence Riviera Cancun but transferred to Excellence Playa Mujeres, due to COVID-19. This resort is above and beyond any expectation we had. It is beautiful, friendly, relaxing and FUN! The majority of the food is DELICIOUS! While we weren’t fans of the Toscana restaurant (just throwing that out there), there were plenty of dining options so it didn’t affect the trip at all! The staff are AMAZING! They make it a point to learn your name and introduce themselves. During the first night, because of Francisco, we decided the Sports Bar needed to be an every night visit for mini beers and whatever else he wanted to make us! And if Francisco was not available Jose or Nacho were equally wonderful! While at the pool, we preferred the Sol bar. You just let Argel know what flavor your craving and he would make the perfect drink that had you coming back for MORE! The live entertainment at night was great! We stayed in a 2 Story roof top terrace suite. It was BEAUTIFUL! Armando, our concierge, is so sweet. He made sure we did not want for anything and that everything was perfect! When you arrive, they say “Welcome Home”, which threw us off a little. At the end of the 5 days, we understood though. The staff make you feel welcome and safe. You truly feel at home! THANK YOU EPM. We will be back! <3

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

The property is pristine!!! All of the time. No matter where you are on this huge resort! The staff is so friendly and accommodating!

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prior to our visit to Excellence Riviera Cancun we visited Excellence Playa Mujeres four times. The two properties are similar in layout. The service is exceptional;the food very good. Our favorite restaurants were the Italian Oregano and the French Chez Isabelle;superb food and service.All the amenities were truly first class. It will be a difficult choice to make between the two Excellence resorts for our next visit to Mexico.

Stayed 6 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

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