Title: Dreams Sapphire Resort & Spa - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180137&destination=Puerto+Morelos%2C+Quintana+Roo%2C+Mexico&selected=866428&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Sapphire Resort & Spa - All Inclusive ## Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive ![4 outdoor pools, pool umbrellas, pool loungers - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ef5ae37c-4121-49bc-91d1-e5792ec66af3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 outdoor pools, pool umbrellas, pool loungers - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/40ab1c91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/b529aed3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down duvets, free minibar, in-room safe - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and kayaking. Indulge in a massage, reflexology and aromatherapy at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, archery and beach volleyball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. ## Reviews 8.0 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi £266 includes taxes & fees 5 May - 6 May ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Garden view Ocean view Beach view Sea view Showing 19 of 19 rooms ### View all photos for Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 9.0 Wonderful 43 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Double ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/6f82c4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double 8.4 Very good 6 reviews - Ocean view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View Double 7.6 Good 12 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out King 8.0 Very good 6 reviews - Beach view - 534 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out Double 10.0 Exceptional 2 reviews - Beach view - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Governor Suite Ocean Front King ![Preferred Club Governor Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/9c5b2f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite Ocean Front King - Ocean view - 990 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Two-Bedroom Family Suite Tropical View ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Family Suite Tropical View 9.0 Wonderful 2 reviews - Garden view - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Preferred Club Master Suite Ocean Front King ![Preferred Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a6cd6d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King - Ocean view - 1040 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed ### View all photos for Preferred Club Master Suite Ocean Front Swim Out King ![Preferred Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/62970f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front Swim Out King 10.0 Exceptional 1 review - Beach view - 1040 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed ### View all photos for Club Junior Suite Ocean Front King ![Club Junior Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/552ff35b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front King 8.0 Very good 1 review - Ocean view - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Double ![Club Junior Suite Ocean Front Double | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/59fdbc58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Double - Sea view - 614 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club Junior Suite Ocean Front Swim Out King ![Club Junior Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out King 10.0 Exceptional 1 review - Beach view - 614 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Swim Out Double ![Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out Double - Beach view - 614 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club Master Suite Ocean Front King ![Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8a7bcb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front King - Ocean view - 1227 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Master Suite Ocean Front Swim Out King ![Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8ed6d33b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front Swim Out King - Beach view - 1227 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Club Two-Story Villa ![Club Two-Story Villa | Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ebf5c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Two-Story Villa 10.0 Exceptional 1 review - 1291 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ### View all photos for Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 8.4 Very good 69 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Preferred Club Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 7.8 Good 9 reviews - Garden view - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/2c3becd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 7.8 Good 11 reviews - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.4 Good 1,005 reviews £52 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Ojo-De-Agua.h18604381.Hotel-Information?chkin=2026-5-4&chkout=2026-5-5&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=7da4b7dd-9046-4080-9540-106745f95726&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) ## About the area Located in Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelling with kids? Consider Xoximilco, or check out an event or a game at El Rey Polo Country Club. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. [Visit our Puerto Morelos travel guide](https://www.expedia.co.uk/Puerto-Morelos.dx180137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87947%2C-86.86659&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VhSnmXk-K0yvA6BJGqpWXojXS3c=) Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 ### What's nearby - ![Arrecife de Puerto Morelos National Park](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 3 min walk \- 0.2 miles - ![Puerto Morelos beach Mayan riviera Caribbean sea](https://images.trvl-media.com/place/690454137564835840/b5db516e-96e3-49fc-9c9d-0ee2231dea5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Beach 13 min walk \- 0.7 miles - ![Ojo de Agua Beach](https://images.trvl-media.com/place/180137/a7a5559f-62e3-4be1-accb-ad55be5a4839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ojo de Agua Beach 5 min drive \- 2.0 miles - ![Cancun_PuertoMorelosTownSquare_6260342163](https://images.trvl-media.com/place/6260342/91f7d9c0-bd25-4ec3-a5e7-86e5fe431e40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Town Square 6 min drive \- 2.3 miles - Moon Palace Golf Club 14 min drive \- 11.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 22 min drive ### Restaurants - Bistro El Beso 6 min walk - Blue Moon 8 min walk - Swim Up Bar 7 min walk - Bluewater Grill 3 min walk - Route 66 7 min walk ## About this property ### Dreams Sapphire Resort & Spa - All Inclusive Luxury all-inclusive property near Puerto Morelos Beach At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. With a beachfront location, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a massage, reflexology or aromatherapy at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, archery and beach volleyball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace. Other perks at this property include: - 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free bike hire, 2 outdoor tennis courts and babysitting (surcharge) - ATM/banking services, multilingual staff and a porter/bellboy - Concierge services, a billiards/pool table and a banquet hall - Guest reviews say great things about the dining options, pool and helpful staff Room features All 568 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Rainfall showers, free toiletries and hairdryers - 50-inch LED TVs with cable channels - Decks/patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Fitness facilities Football Tennis Volleyball Access to golf course Golf green fees ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/11455daf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - 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Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 384 reviews £385 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1830000/1823100/1823032/7341795c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Coral & Turquesa All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,684 reviews £168 includes taxes & fees 5 May - 6 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-05&endDate=2026-05-06&selected=1823032&PinnedHotelID=1823032&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/79000000/78790000/78784600/78784531/0be246c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,731 reviews £255 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=78784531&PinnedHotelID=78784531&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/4a198c1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated Puerto Morelos - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 77 reviews £224 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=866428,2941578,36776874,2474091,60598682) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 3 poolside bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Couples/private dining - Snack bar/deli ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Air hockey - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Foosball table - Free bicycle rentals - Free water park - Full-service spa - Games - Gym - Kayaking - Mini golf - Paddleboard - Pilates classes - Playground - Sauna - Shopping - Steam room - Table tennis - Water sports equipment - Waterslide - Yoga classes ### Family friendly - 4 outdoor pools - Beach toys - Children's club - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - Free water park access - In-room babysitting - In-room cot - Mini golf - Playground - Snack bar/deli - Stroller - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Conference centre (8,295 square foot of space) ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (112 centimetre high) - Magnifying mirror - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 15 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2001 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 65 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Now Sapphire Riviera Cancun Now Riviera Sapphire Now Sapphire All Inclusive Now Sapphire Cancun Now Sapphire Cancun All Inclusive Now Sapphire Riviera Cancun Now Sapphire Riviera Cancun All Inclusive Now Sapphire Riviera Cancun All Inclusive Puerto Morelos Now Sapphire Riviera Cancun Puerto Morelos Riviera Sapphire Cancun Now Sapphire Riviera Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Dreams Sapphire Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive? ### Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly? ### What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive? ### What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive? ### Where is Dreams Sapphire Resort & Spa - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dreams Sapphire Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 475 8 - Good 246 6 - Okay 146 4 - Poor 52 2 - Terrible 82 ## Reviews Verified ### 10/10 Excellent #### Stephanie 28 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities SUPER kid friendly. ##### Stephanie Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Dominika 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was very friendly and helpful and the resort was clean and beautiful! ##### Dominika Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Lindsey 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind! ##### Lindsey Stayed 5 nights in Oct 2025 Verified ### 10/10 Excellent #### Ingrid 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff amazing and resort cleanliness ##### Ingrid Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Mark 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing ##### Mark Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Kavya 29 Dec 2025 Liked: Cleanliness, staff & service, amenities Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay! ##### Kavya Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Christopher 23 Dec 2025 Food was great, staff were super-friendly, rooms were spacious and clean. ##### Christopher Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Majid 10 Dec 2025 Liked: Amenities, property conditions & facilities Lovely hotel with great foods and lovely staff ##### Majid Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Kory Lee 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect. ##### Kory Lee Stayed 9 nights in Feb 2026 Verified ### 6/10 Okay #### Angelina 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was beautiful. I did not like that it was very confusing to get to the rooms. The vegetation is beautiful but it blocks the view to see where you need to go. ##### Angelina Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Stephanie 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service, staff and entertainment at this resort were absolutely fantastic! ##### Stephanie Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Jason 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Was clean good food ##### Jason Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Eric Robert 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Pool was clean. The beach was decent to play in and the staff was nice. ##### Eric Robert Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Takuma 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities staffs are all smiling and happy, which make us feel very relaxing and enjoyable. ##### Takuma Stayed 4 nights in Dec 2025 Verified ### 8/10 Good #### Robin 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Very cozy environment. Not too crowded. Great service. I was in one of the club suite. Room was great. Beach wasn’t crowded. Activities for both adults and kids. So yes my family surely enjoyed the time at Dreams Sapphire. ![](https://a.travel-assets.com/ugc/hotel-reviews/237d3d96-b3bb-42a2-b6a1-daec01cab301-1770560170392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4bc18ac5-10f7-4242-953a-cca1f40363fe-1770560170854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robin Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Randi Ann 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was fantastic. Rooms clean, food tasty, bars attentive, and staff was so nice and on top of anything we needed. Pools were a little cold. Had the swim out room, but pool was too cool to use in mid-January. ##### Randi Ann Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Brady 11 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool ##### Brady Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Stephanie 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities the room was amazing. the staff was great! the buffet not so great. the breakfast at the buffet was great, we never did go for lunch, we ate there one time for dinner, and there wasn't a lot to choose from. The restaurants were amazing. the resort was clean. they keep the beach super clean, every morning they were out there cleaning up the seaweed. ##### Stephanie Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Dawn 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was very friendly and accommodating. The room staff was great and very pleasing to come back to your room clean and bed made. The variety of food was great! Unlimited drinks is also great but the alcohol content is not like the US. Prepare to drink all day and not get drunk ![](https://a.travel-assets.com/ugc/hotel-reviews/5e74074e-9fd4-433d-a7e2-814eb3d77f37-1769656726006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c91956f9-050b-4050-b149-a2e2a0266141-1769656744086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/caf90f88-9b09-46d6-b364-02b8182faece-1769656781844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69abc731-07f1-4549-afea-deaded476cc0-1769656944097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dawn Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### Stivan 28 Jan 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Rooms were a bit too outdated for me, and hard to find chairs at the pools. but food and service was amazing. Definitely opt in for the roof top pool ![](https://a.travel-assets.com/ugc/hotel-reviews/330fc227-ea28-4a0a-9025-08c44f11f79f-1769568067127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7020227-eec7-4d64-b417-9c0e7e2f9621-1769568067112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stivan Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### naquavia 27 Oct 2025 Liked: Cleanliness, amenities the staff was great i was here for a wedding and everything was great food bedding i love it And cant wAit to come back ##### naquavia Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Quenah 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM. ##### Quenah Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### ilir 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean the staff was amazing alway take care of guests great experience for the my stay. ##### ilir Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### Nicole E 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was clean, food was decent (not amazing), everyone was super friendly. Just DO NOT go off-site to preview another hotel for them (they will try and sell you this at every turn and tell you they will give you money for it). They do give you money but they’ll waste 3-5 hours of your trip even though they make it sound like a “one hour tour”. Wish I would have read this before the trip so hope it saves someone else 😬 ##### Nicole E Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Jill 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this resort. The staff is wonderful. It’s clean. The food is excellent. The only negative aspect was the cost of renting a cabana around the pool or beach was excessive. Otherwise I would return in the future. ![Poolside ](https://a.travel-assets.com/ugc/hotel-reviews/79f0e575-9238-438c-99e3-ace1480affb0-1767461445438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poolside ](https://a.travel-assets.com/ugc/hotel-reviews/2e0a8d4f-8d6a-46c5-b5b0-424308152cdf-1767461446213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach](https://a.travel-assets.com/ugc/hotel-reviews/a03ea9a7-f88b-4859-82b7-615a01c9fecd-1767461447683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from the French restaurant. ](https://a.travel-assets.com/ugc/hotel-reviews/6d35430f-451d-4a2c-be57-42d31bf36c18-1767461447423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jill Stayed 4 nights in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information) > - [Secrets Aura Cozumel - Adults Only - All Inclusive](https://www.expedia.co.uk/Cozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information) > - 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