Title: Dreams Sapphire Resort & Spa - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Sapphire Resort & Spa - All Inclusive Luxury property on the beach, with 4 outdoor pools ## Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive ![4 outdoor pools, pool umbrellas, pool loungers - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ef5ae37c-4121-49bc-91d1-e5792ec66af3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/4a95c986.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/c6966b4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Junior Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe - Dreams Sapphire Resort & Spa - All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and kayaking. Indulge in a detox wrap, hydrotherapy and a massage at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include volleyball, archery and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. VIP Access ## Reviews 8.0 Very good ## Popular amenities - Breakfast included - Pet-friendly - Free Wi-Fi £297 includes taxes & fees 25 Jan - 26 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 19 of 19 rooms ### View all photos for Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 9.0 Wonderful 43 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Double ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/6f82c4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double 8.4 Very good 6 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 520 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Tropical View Double ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View Double 7.6 Good 12 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out King 8.0 Very good 5 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 534 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out Double 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ### View all photos for Preferred Club Governor Suite Ocean Front King ![Preferred Club Governor Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/9c5b2f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 990 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Two-Bedroom Family Suite Tropical View ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Family Suite Tropical View 9.0 Wonderful 2 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Preferred Club Master Suite Ocean Front King ![Preferred Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a6cd6d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Single Bed ### View all photos for Preferred Club Master Suite Ocean Front Swim Out King ![Preferred Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/62970f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front Swim Out King 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 Single Bed ### View all photos for Club Junior Suite Ocean Front King ![Club Junior Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/552ff35b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front King 8.0 Very good 1 review ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Double ![Club Junior Suite Ocean Front Double | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/59fdbc58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Double ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Club Junior Suite Ocean Front Swim Out King ![Club Junior Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out King 10.0 Exceptional 1 review ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ### View all photos for Club Junior Suite Ocean Front Swim Out Double ![Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out Double ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ### View all photos for Club Master Suite Ocean Front King ![Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8a7bcb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Club Master Suite Ocean Front Swim Out King ![Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8ed6d33b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front Swim Out King ### Highlights Deck/patio Separate dining area Separate sitting area Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Beach view - Sleeps 3 - 2 Double Beds ### View all photos for Club Two-Story Villa ![Club Two-Story Villa | Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ebf5c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Two-Story Villa 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Private pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1291 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ### View all photos for Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 8.2 Very good 67 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Preferred Club Junior Suite Tropical View King ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 7.6 Good 8 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/2c3becd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 7.4 Good 10 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 520 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87936%2C-86.86657&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-9ZeplgDNXhH2aB3BDhWRIajKUs=) Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 #### What's nearby - Arrecife de Puerto Morelos National Park \- 3 min walk \- 0.2 miles - Puerto Morelos Beach \- 11 min walk \- 0.6 miles - Ojo de Agua Beach \- 5 min drive \- 2.5 miles - Puerto Morelos Town Square \- 6 min drive \- 2.7 miles - Moon Palace Golf Club \- 27 min drive \- 11.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive #### Restaurants - ‪Swim Up Bar - ‬7 min walk - ‪Bistro El Beso - ‬7 min walk - ‪Blue Moon - ‬8 min walk - ‪Route 66 - ‬7 min walk - ‪Villa Marina - ‬10 min walk ## About this property ### Dreams Sapphire Resort & Spa - All Inclusive Luxury all-inclusive property located near Puerto Morelos Beach with rooms refurbished in 2019 At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. With a beachfront location, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a detox wrap, hydrotherapy or a massage at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include volleyball, archery and basketball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace. Other perks at this property include: - 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free bike hire, 2 outdoor tennis courts and babysitting (surcharge) - Concierge services, a gift shop and massage treatment rooms - Luggage storage, a billiards/pool table and multilingual staff - Guest reviews say great things about the dining options, pool and helpful staff Room features All 568 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Rainfall showers, free toiletries and hairdryers - 50-inch LED TVs with cable channels - Decks/patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Fitness facilities Football Tennis Volleyball Access to golf course Golf green fees ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/b8525ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - 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All-inclusive 9.0 Wonderful 2,117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,717 reviews £344 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 3 poolside bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Couples/private dining - Snack bar/deli ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Air hockey - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Foosball table - Free bicycle rentals - Free water park - Full-service spa - Games - Gym - Kayaking - Mini golf - Paddleboard - Pilates classes - Playground - Sauna - Shopping - Steam room - Table tennis - Water sports equipment - Waterslide - Yoga classes ### Family friendly - 4 outdoor pools - Beach toys - Children's club - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - Free water park access - In-room babysitting - In-room cot - Mini golf - Playground - Snack bar/deli - Stroller - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Conference centre (8,295 square foot of space) ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (112 centimetre high) - Magnifying mirror - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 15 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2001 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Renovated guestrooms - September 2019 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 65 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Now Sapphire Riviera Cancun Now Riviera Sapphire Now Sapphire All Inclusive Now Sapphire Cancun Now Sapphire Cancun All Inclusive Now Sapphire Riviera Cancun Now Sapphire Riviera Cancun All Inclusive Now Sapphire Riviera Cancun All Inclusive Puerto Morelos Now Sapphire Riviera Cancun Puerto Morelos Riviera Sapphire Cancun Now Sapphire Riviera Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Dreams Sapphire Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive? ### Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly? ### What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive? ### What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive? ### Where is Dreams Sapphire Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dreams Sapphire Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 10 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 485 8 - Good 250 6 - Okay 149 4 - Poor 55 2 - Terrible 88 ## Reviews ### 10/10 Excellent #### Christopher 23 Dec 2025 Food was great, staff were super-friendly, rooms were spacious and clean. ##### Christopher Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Majid 10 Dec 2025 Liked: Amenities, property conditions & facilities Lovely hotel with great foods and lovely staff ##### Majid Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jason 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Was clean good food ##### Jason Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Stephanie 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service, staff and entertainment at this resort were absolutely fantastic! ##### Stephanie Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Brady 11 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool ##### Brady Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### naquavia 27 Oct 2025 Liked: Cleanliness, amenities the staff was great i was here for a wedding and everything was great food bedding i love it And cant wAit to come back ##### naquavia Stayed 3 nights in Oct 2025 ### 8/10 Good #### Jason 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The food was pretty decent for resort food. Outside of that, it would have been five stars. The grounds, the beach, the staff, and the entertainment were all amazing. We went with a large group with all ages, and everyone had a blast. ##### Jason Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Pierre 27 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities We upgraded room as the one given was damp, old, small and far away from the main pool etc ##### Pierre Stayed 6 nights in Dec 2025 ### 8/10 Good #### Carin 28 Nov 2025 The staff was so nice. If you go to the beach bar, Jaime and Ricardo are fantastic. Ask for the drink Mexican candy ##### Carin Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Igor 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a smaller resort, perfect for families with kids. Poolside entertainment and activities were amazing! ##### Igor Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Jacob 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome trip great place ##### Jacob Stayed 2 nights in Aug 2025 ### 8/10 Good #### Gary Albert 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great! Room was clean! Food was good! Pools and Premier Indigo area was awesome! ##### Gary Albert Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Kimberley 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort! Great staff! Clean and accommodating. Beautiful views ##### Kimberley Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Sunshine 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure. ![Preferred Indigo room ](https://a.travel-assets.com/ugc/hotel-reviews/a004f901-d63b-4cf1-b337-d9ea2d7c52ff-1762204319183.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/191e061d-4923-414e-8536-e6c9e403b8c3-1762204306264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88943034-1371-4eb5-9fb1-092716d4c73d-1762204310483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25503437-a483-454c-9ce8-ee5313d44af2-1762204586925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sunshine Stayed 4 nights in Oct 2025 ### 8/10 Good #### Patricia 29 Sept 2025 Liked: Cleanliness, staff & service, amenities Beautiful resort but fairly run down these days, staff where amazing and very friendly. ##### Patricia Stayed 11 nights in Sep 2025 ### 8/10 Good #### Smitha 4 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty good. Preferred customer cost doesn’t justify though. ##### Smitha Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Prince 20 Oct 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Big pool, water park is good. Not crowded at all. Pool was clean for the most part. Staff at the swimmup bar was great! ##### Prince Stayed 4 nights in Oct 2025 ### 8/10 Good #### Leigh 20 Oct 2025 Liked: Cleanliness The Staff was absolutely amazing. Their hospitality training was fantastic. They were helpful and genuinely kind. ##### Leigh Stayed 3 nights in Oct 2025 ### 8/10 Good #### Shibu 2 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms we had felt a bit outdated. The wait for dinner was completely unacceptable; we waited nearly 2 hours one night. Making a reservation isn't an option. The property looked nice. The pool was great, but I don't know what it would have been like during peak days. The spa was excellent. ##### Shibu Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Harminder Singh 7 Sept 2025 Liked: Cleanliness, staff & service, amenities It’s big resort. With nice big size pool and awesome food. ##### Harminder Singh Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Priya 1 Nov 2025 The staff was amazing however, we had issues with the cleanliness of our room ##### Priya Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Dmitriy 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I ##### Dmitriy Stayed 3 nights in Oct 2025 ### 8/10 Good #### Kenisha 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was lovely. I recommend they provide better tasting food at the buffet. ##### Kenisha Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Kolbie 17 Nov 2025 Liked: Property conditions & facilities The bartenders weren’t as enthusiastic as they usually are the other times we’ve stayed, the bathrooms in the buffet were dirty the majority of the time, and the power went out multiple times. ##### Kolbie Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Phillip 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff for the events at pool was amazing and fun. Mar and her team were the best! They got you involved and made sure you were having fun! The staff at the property all around was nice, hospitable, and willing to help with anything. ##### Phillip Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Caribe - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Caribe-All-Inclusive.h1771738.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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