Title: Dreams Sapphire Resort & Spa - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Sapphire Resort & Spa - All Inclusive Luxury property on the beach, with 4 outdoor pools ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/c6966b4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/4a95c986.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Junior Suite Ocean Front Swim Out King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e97e9530.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and kayaking. Indulge in a hot stone massage, a detox wrap and a body scrub at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and Pilates classes; other things to do include volleyball, basketball and archery. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. VIP Access 8.0 Very good ## Popular amenities - - - - Bar - Breakfast included - Pet-friendly £327 includes taxes & fees 15 Dec - 16 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 9.0 Wonderful 43 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/6f82c4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double 8.4 Very good 6 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 520 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View Double 7.6 Good 11 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out King 8.0 Very good 5 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 534 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Swim Out Double 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ![Preferred Club Governor Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/9c5b2f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 990 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Family Suite Tropical View 9.0 Wonderful 2 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![Preferred Club Master Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a6cd6d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Single Bed ![Preferred Club Master Suite Ocean Front Swim Out King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/62970f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front Swim Out King 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 Single Bed ![Club Junior Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/552ff35b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front King 8.0 Very good 1 review ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Club Junior Suite Ocean Front Double | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/59fdbc58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Double ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Sea view - Sleeps 4 - 2 Double Beds ![Club Junior Suite Ocean Front Swim Out King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out King 10.0 Exceptional 1 review ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ![Club Junior Suite Ocean Front Swim Out Double | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Junior Suite Ocean Front Swim Out Double ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ![Club Master Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8a7bcb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Club Master Suite Ocean Front Swim Out King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8ed6d33b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Master Suite Ocean Front Swim Out King ### Highlights Deck/patio Separate dining area Separate sitting area Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Beach view - Sleeps 3 - 2 Double Beds ![Club Two-Story Villa | Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ebf5c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Two-Story Villa 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Private pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1291 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 8.2 Very good 65 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 7.6 Good 8 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/2c3becd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 7.4 Good 10 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 520 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87936%2C-86.86657&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-9ZeplgDNXhH2aB3BDhWRIajKUs=) Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 #### What's nearby - Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles - Puerto Morelos Beach - 11 min walk - 0.6 miles - Ojo de Agua Beach - 9 min drive - 2.2 miles - Puerto Morelos Town Square - 11 min drive - 2.7 miles - Moon Palace Golf Club - 20 min drive - 11.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive #### Restaurants - ‪Swim Up Bar - ‬7 min walk - ‪Bistro El Beso - ‬7 min walk - ‪Casa del Mar - ‬9 min walk - ‪Villa Marina - ‬10 min walk - ‪Route 66 - ‬7 min walk ## About this property ### Dreams Sapphire Resort & Spa - All Inclusive Luxury all-inclusive property located near Puerto Morelos Beach with rooms refurbished in 2019 At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. With a beachfront location, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a detox wrap or a body scrub at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers fitness classes and Pilates classes; other things to do include volleyball, basketball and archery. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace. Other perks at this property include: - 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free bike hire, 2 outdoor tennis courts and babysitting (surcharge) - ATM/banking services, beach towels and a billiards/pool table - Ping pong, a table football and a banquet hall - Guest reviews say great things the dining options, pool and helpful staff Room features All 568 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Rainfall showers, free toiletries and hairdryers - 50-inch LED TVs with cable channels - Decks/patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Fitness facilities Football Tennis Volleyball Access to golf course Golf green fees ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Nightclub](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/47936660.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - 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2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=57171807&PinnedHotelID=57171807&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302300/6302296/1df1fedc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,000 reviews £307 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6302296&PinnedHotelID=6302296&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 3 poolside bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Couples/private dining - Snack bar/deli ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Air hockey - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Foosball table - Free bicycle rentals - Free water park - Full-service spa - Games - Gym - Kayaking - Mini golf - Paddleboard - Pilates classes - Playground - Sauna - Shopping - Steam room - Table tennis - Water sports equipment - Waterslide - Yoga classes ### Family friendly - 4 outdoor pools - Beach toys - Children's club - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - Free water park access - In-room babysitting - In-room cot - Mini golf - Playground - Snack bar/deli - Stroller - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Conference centre (8,295 square foot of space) ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (112 centimetre high) - Magnifying mirror - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 15 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2001 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Renovated guestrooms - September 2019 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 65 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 65 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Now Sapphire Riviera Cancun Now Riviera Sapphire Now Sapphire All Inclusive Now Sapphire Cancun Now Sapphire Cancun All Inclusive Now Sapphire Riviera Cancun Now Sapphire Riviera Cancun All Inclusive Now Sapphire Riviera Cancun All Inclusive Puerto Morelos Now Sapphire Riviera Cancun Puerto Morelos Riviera Sapphire Cancun Now Sapphire Riviera Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Dreams Sapphire Resort & Spa - All Inclusive have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 15 Dec 2025 start from £326.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more. ### Where is Dreams Sapphire Resort & Spa - All Inclusive located? > Nestled on the beach, this Puerto Morelos property is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dreams Sapphire Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 480 8 - Good 242 6 - Okay 154 4 - Poor 55 2 - Terrible 86 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Gary Albert 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great! Room was clean! Food was good! Pools and Premier Indigo area was awesome! ##### Gary Albert Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Sunshine 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure. ![Preferred Indigo room ](https://a.travel-assets.com/ugc/hotel-reviews/a004f901-d63b-4cf1-b337-d9ea2d7c52ff-1762204319183.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/191e061d-4923-414e-8536-e6c9e403b8c3-1762204306264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88943034-1371-4eb5-9fb1-092716d4c73d-1762204310483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25503437-a483-454c-9ce8-ee5313d44af2-1762204586925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sunshine Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Priya 1 Nov 2025 The staff was amazing however, we had issues with the cleanliness of our room ##### Priya Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Dmitriy 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I ##### Dmitriy Stayed 3 nights in Oct 2025 ### 8/10 Good #### Kenisha 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was lovely. I recommend they provide better tasting food at the buffet. ##### Kenisha Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Phillip 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff for the events at pool was amazing and fun. Mar and her team were the best! They got you involved and made sure you were having fun! The staff at the property all around was nice, hospitable, and willing to help with anything. ##### Phillip Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Abigayle A 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities My third time here. The staff at the resort is great Reselly at portofino is an awesome server She went above and beyond. Alberto in the buffet restaurant is also awesome saw us waiting and already had coffee and juice in the table waiting for us. Truly missed Jose at the adult pool he has a great personality and always attentive. Plan on going back next year hoping Jose will be back at that pool. ##### Abigayle A Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Allen 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Got what I expected. ##### Allen Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### CHRISTOPHER DEAN 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### CHRISTOPHER DEAN Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### tanesha 6 Aug 2025 Liked: Cleanliness, staff & service Food was good ##### tanesha Stayed 3 nights in Aug 2025 ### 8/10 Good #### Tamara 2 Sept 2025 Liked: Cleanliness, staff & service, amenities It was good experience ##### Tamara Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Andrzej 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice resort with friendly staff and lot off activities , but beach was not usable on this time of the year ##### Andrzej Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Christian 2 Oct 2025 Liked: Staff & service, property conditions & facilities This was a beautiful resort. However, the beach was going to be my favorite part but the seaweed on the beach was AWFUL and the smell was worse. We paid for an upgrade for ocean view but the beach smelled and we couldn't even walk on it. It's not the resorts fault but it was disappointing. ##### Christian Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### John 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great resort! will continue to come back here. ##### John Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Peter Allan 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was really good and the facilities well managed ##### Peter Allan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Francisco Raul 27 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at this property. The place itself was very nice, clean, and well-maintained. The staff were friendly and always willing to help with anything we needed. ##### Francisco Raul Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Sara Sandra 14 Oct 2025 Liked: Cleanliness We mentioned during the checking that we are VIP. We do not received any VIP access. I have a neuropathy and mention to the person during the checking because own room was very far to walk. He did not care. Very arrogant. The area is far, no elevators, and dark during the night. The place need to improve especially the desk employees ##### Sara Sandra Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Ruben 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved how everyone was friendly. ##### Ruben Stayed 6 nights in May 2025 ### 10/10 Excellent #### Elida 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, customer service was above expectation but I didn’t like the fact that sea weed is not cleaned out of the property. ##### Elida Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Aletha Nichole 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so friendly. We had a very relaxing girls trip. ##### Aletha Nichole Stayed 5 nights in Apr 2025 ### 6/10 Okay #### James 12 Aug 2025 Liked: Staff & service Lack of good entertainment ![](https://a.travel-assets.com/ugc/hotel-reviews/9b0e7fa7-7726-48ed-8b15-c949b0f09108-1754960835424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 4 nights in Aug 2025 ### 8/10 Good #### Verified traveller 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing service and communication. The transportation was easy and very good at communicating. Everyone was on top of it and very happy. Only thing: DONT DRINK THE WATER ![](https://a.travel-assets.com/ugc/hotel-reviews/ab6dfadc-7231-4459-b22d-cb6a054e21b6-1751133520885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Cass E 21 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay in the Indigo Preferred section of the property. We especially enjoyed the Indigo Preferred rooftop pool. We did not like the Preferred level pool as much as it was back off the beach and there was no breeze. Food overall was very good and we never had to wait long for a table. The Preferred Lounge area was a great place to go for bites to eat from morning to night and had a nice bar. We would definitely visit this resort again. ##### Cass E Stayed 4 nights in Jun 2025 ### 8/10 Good #### Cheryl Arlene 1 May 2025 Liked: Staff & service, amenities, property conditions & facilities Another great stay at the Dreams Sapphire. This resort ticks so many boxes. It’s not overly large, easy to get around, lovely pool and beach, good food, awesome lobby bar, excellent drinks and lovely staff. It’s definitely showing it’s age in some areas of the resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/281144b5-c539-4e54-832c-5df045de66e6-1746119035043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e480d631-84e5-4aac-85bd-56993b31d1e9-1746119035273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9183d7d-5ce5-46b3-a01b-d09ed85c1148-1746119033824.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2a2abcb3-00f2-44f0-a119-4c4ef52d4308-1746119034638.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cheryl Arlene Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Teresa 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good restaurant choices. Loved the Coco coffee bar and juice and ice cream bar. 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