Title: Dreams Sapphire Resort & Spa - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Sapphire Resort & Spa - All Inclusive Luxury property on the beach, with 4 outdoor pools ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ef5ae37c-4121-49bc-91d1-e5792ec66af3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Ballroom](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e97e9530.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/4a95c986.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/c6966b4c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and kayaking. Indulge in a detox wrap, a Swedish massage and a body treatment at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include basketball, beach volleyball and archery. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. VIP Access 8.0 Very good ## Popular amenities - - - - Bar - Breakfast included - Pet-friendly £211 includes taxes & fees 4 Oct - 5 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=866428&PinnedHotelID=866428&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Tropical View Double 9.0 Wonderful 43 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/6f82c4a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Double 8.4 Very good 6 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 520 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View Double 7.6 Good 11 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Beach Front Swim Out King 8.0 Very good 5 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 534 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ceaaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Beach Front Swim Out Double 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ![Preferred Club Governor Suite | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/9c5b2f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Governor Suite ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 990 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Junior Suite Tropical View 9.0 Wonderful 2 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Family Junior Suite Tropical View ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 1040 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![Preferred Club Master Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a6cd6d7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Ocean Front King ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Single Bed ![Preferred Club Master Suite Beach Front Swim Out King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/62970f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Master Suite Beach Front Swim Out King 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Dining table - 1040 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 Single Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Deluxe) 9.0 Wonderful 12 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds (Deluxe) 8.4 Very good 9 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![NEW Preferred Club Indigo Junior Suite Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/552ff35b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Junior Suite Ocean Front King 8.0 Very good 1 review ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![NEW Preferred Club Indigo Junior Suite Ocean Front Double | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/59fdbc58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Junior Suite Ocean Front Double ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Sea view - Sleeps 4 - 2 Double Beds ![NEW Preferred Club Indigo Junior Swim Out Ocean Front King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/63b87c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Junior Swim Out Ocean Front King 10.0 Exceptional 1 review ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ![NEW Preferred Club Indigo Junior Swim Out Ocean Front Double | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/cd6cb590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Junior Swim Out Ocean Front Double ### Highlights Deck/patio Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 614 sq ft - 1 bedroom - Beach view - Sleeps 4 - 2 Double Beds ![NEW Preferred Club Indigo Master Suite Ocean Front | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8a7bcb7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Master Suite Ocean Front ### Highlights Deck/patio Separate dining area Separate sitting area Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![NEW Preferred Club Indigo Master Suite Ocean Front Swim Out | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/8ed6d33b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Master Suite Ocean Front Swim Out ### Highlights Deck/patio Separate dining area Separate sitting area Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1227 sq ft - 1 bedroom - Beach view - Sleeps 3 - 2 Double Beds ![NEW Preferred Club Indigo Two-Story Villa | Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/e8ebf5c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NEW Preferred Club Indigo Two-Story Villa 10.0 Exceptional 1 review ### Highlights Deck/patio Separate dining area Separate sitting area Private pool Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds - 1291 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Tropical View King 8.2 Very good 65 reviews ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu Renovated in 2019 - 520 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/73b564be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Tropical View King 7.6 Good 7 reviews ### Highlights Deck/patio Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV Pillow menu - 520 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/2c3becd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King 7.4 Good 10 reviews ### Highlights Deck/patio Private outdoor hot tub Air conditioning Club Lounge Free rollaway/extra beds Free cots/infant beds Free minibar items LED TV - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.87936%2C-86.86657&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-9ZeplgDNXhH2aB3BDhWRIajKUs=) Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 #### What's nearby - Puerto Morelos Beach - 11 min walk - 0.6 miles - Crococun Zoo - 3 min drive - 1.5 miles - Ojo de Agua Beach - 5 min drive - 2.5 miles - Puerto Morelos Town Square - 5 min drive - 2.7 miles - Petempich Bay - 11 min drive - 2.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive #### Restaurants - ‪Bistro El Beso - ‬7 min walk - ‪Swim Up Bar - ‬7 min walk - ‪Market Cafe - ‬4 min walk - ‪Casa del Mar - ‬9 min walk - ‪Mike's Coffee - ‬7 min walk ## About this property ### Dreams Sapphire Resort & Spa - All Inclusive Luxury all-inclusive property located near Puerto Morelos Beach with rooms refurbished in 2019 At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. With a beachfront location, beach massages and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a detox wrap, a Swedish massage or a body treatment at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include basketball, beach volleyball and archery. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace. Other perks at this property include: - 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free bike hire, 2 outdoor tennis courts and babysitting (surcharge) - A paddleboard on-site, air hockey and a gift shop - Games, wedding services and massage treatment rooms - Guest reviews say great things the dining options, pool and helpful staff Room features All 568 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Rainfall showers, free toiletries and hairdryers - 50-inch LED TVs with cable channels - Decks/patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Fitness facilities Football Tennis Volleyball Access to golf course Golf green fees ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![Nightclub](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/47936660.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - 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3 poolside bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Couples/private dining - Snack bar/deli ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Air hockey - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Foosball table - Free bicycle rentals - Free water park - Full-service spa - Games - Gym - Kayaking - Mini golf - Paddleboard - Pilates classes - Playground - Sauna - Shopping - Steam room - Table tennis - Water sports equipment - Waterslide - Yoga classes ### Family friendly - 4 outdoor pools - Beach toys - Children's club - Children's games - Children's pool - Children's toys - Free rollaway/extra bed - Free water park access - In-room babysitting - In-room cot - Mini golf - Playground - Snack bar/deli - Stroller - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Conference centre (8,295 square foot of space) ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Handrails in stairways (112 centimetre high) - Magnifying mirror - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 15 buildings - 3 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Built in 2001 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Renovated guestrooms - September 2019 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with cable channels - IPod dock ### Food and drink - 24-hour room service - Free stocked minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January Guests under 16 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as All Inclusive Now Sapphire Riviera Cancun Now Riviera Sapphire Now Sapphire All Inclusive Now Sapphire Cancun Now Sapphire Cancun All Inclusive Now Sapphire Riviera Cancun Now Sapphire Riviera Cancun All Inclusive Now Sapphire Riviera Cancun All Inclusive Puerto Morelos Now Sapphire Riviera Cancun Puerto Morelos Riviera Sapphire Cancun Now Sapphire Riviera Cancun All Inclusive All-inclusive property ## Frequently asked questions ### Does Dreams Sapphire Resort & Spa - All Inclusive have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive? > As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 4 Oct 2025 start from £210.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. Some restrictions may apply, so please contact the property for more details. ### What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more. ### Where is Dreams Sapphire Resort & Spa - All Inclusive located? > Nestled on the beach, this Puerto Morelos property is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dreams Sapphire Resort & Spa - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 497 8 - Good 252 6 - Okay 155 4 - Poor 57 2 - Terrible 87 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Jacob 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome trip great place ##### Jacob Stayed 2 nights in Aug 2025 ### 8/10 Good #### Patricia 29 Sept 2025 Liked: Cleanliness, staff & service, amenities Beautiful resort but fairly run down these days, staff where amazing and very friendly. ##### Patricia Stayed 11 nights in Sep 2025 ### 10/10 Excellent #### Harminder Singh 7 Sept 2025 Liked: Cleanliness, staff & service, amenities It’s big resort. With nice big size pool and awesome food. ##### Harminder Singh Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### CHRISTOPHER DEAN 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### CHRISTOPHER DEAN Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Enger Emilio 23 Sept 2025 Liked: Cleanliness Disliked: Property conditions & facilities La bebida es lo unico bueno ##### Enger Emilio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Beatriz De Los Angeles 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was a short drive from the airport. I loved the nature paths to the rooms, as well as the big pool with enough space for everyone. The resort never felt crowded. The food options were great. Despite being an all-inclusive, the drinks were actually good. Also very family friendly! ##### Beatriz De Los Angeles Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### William 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Indigo area is the way to go. The staff there are incredible, especially Daniel, Victor and Santos. Staff and food at all the restaurants were great. ##### William Stayed 6 nights in Aug 2025 ### 2/10 Terrible #### tanesha 6 Aug 2025 Liked: Cleanliness, staff & service Food was good ##### tanesha Stayed 3 nights in Aug 2025 ### 8/10 Good #### Tamara 2 Sept 2025 Liked: Cleanliness, staff & service, amenities It was good experience ##### Tamara Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Andrzej 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice resort with friendly staff and lot off activities , but beach was not usable on this time of the year ##### Andrzej Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Chantel 18 Aug 2025 Liked: Cleanliness, staff & service Great food and service. Hotel a bit dated. Not much to do without paying extra for Indigo or Preferred to access other parts of the hotel and lots of sargassum where you cannot swim or sit on the beach as it has a high sulphur smell. ##### Chantel Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Sevinj 9 Sept 2025 Disliked: Property conditions & facilities beach was not accessible due to excessive seaweed ##### Sevinj Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Guadalupe 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was great, we loved our stay! ##### Guadalupe Stayed 3 nights in Apr 2025 ### 8/10 Good #### Jehu 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself is very beautiful, unfortunately the beach was not. Though they were cleaning it up the state that I saw the beach in was unacceptable. Especially since there were other sections on the same beach that were a lot cleaner. Additionally who ever is in charge of the events planning, if they could please put in place something native to Mexico. The views from the Sky Bar/Infinity pool are absolutely breathtaking definitely worth the additional $60.00. ##### Jehu Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Irma 30 Aug 2025 Liked: Cleanliness, amenities The food was very good. The staff at check in were not friendly and told us we would get a tour of the hotel and never got one. The room was hot, no AC was working and the beverage friedge was not working, sliding door was open amd broken lock. ##### Irma Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Artur 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff ##### Artur Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Sophia 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/a ##### Sophia Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### phillip 20 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Food was bad and staff was rud ##### phillip Stayed 6 nights in Aug 2025 ### 8/10 Good #### Nadia 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved our villa, but besides the resort was only ok. Some staff we re wonderful, others felt like you were bothering them when you asked them for anything. The acrobatic show was great. the pool was on the hotter side due to it being August (understandable but wish they would’ve pumped cold water into it), and the beach was not usable due to the sargassum, but again that is not the resorts fault. ##### Nadia Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Deonica 12 Sept 2025 Disliked: Cleanliness I never heard back from the property ##### Deonica Stayed 3 nights in Aug 2025 ### 8/10 Good #### Melissa L 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Four Stars ##### Melissa L Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Heather 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We loved our stay with our family at Dreams Sapphire. We had two rooms in building 1 and our rooms were in a great location near pool and beach. The staff truly makes the stay memorable. The grounds were beautiful, pool lively and food was good. We upgraded to preferred which I would recommend as check in/check out and the preferred lounge, top shelf liquor in the lounge and preferred pool made it worth the money for our family. We will return to this resort! ##### Heather Stayed 5 nights in Jun 2025 ### 8/10 Good #### Winiefread Noreen 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great trip. ##### Winiefread Noreen Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Marisa 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the shows and the restaurants ##### Marisa Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Ruben 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved how everyone was friendly. ##### Ruben Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Moon Palace Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - 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