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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property

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At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and kayaking. Treat yourself to a body scrub, a detox wrap or a facial at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include archery, volleyball and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is £261
includes taxes & fees
8 Jun - 9 Jun

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About this property

Dreams Sapphire Resort & Spa - All Inclusive

  • Luxury all-inclusive property near Puerto Morelos Beach
  • At Dreams Sapphire Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, free water park access and 3 poolside bars. With a beachfront location, beach massages and kayaking, this property is the perfect place to soak up some sun. Indulge in a body scrub, a detox wrap and a facial at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include archery, volleyball and basketball. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a terrace.
  • Other perks at this property include:
    • 4 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free bike hire, 2 outdoor tennis courts and babysitting (surcharge)
    • A banquet hall, a paddleboard on-site and a table football
    • Air hockey, ATM/banking services and luggage storage
    • Guest reviews say great things about the dining options, pool and helpful staff
  • Room features
  • All 568 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Childcare services, free infant beds and free extra beds
    • Rainfall showers, free toiletries and hairdryers
    • 50-inch LED TVs with cable channels
    • Decks/patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Number or type of beverages limited at one or more venues

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Football
    • Tennis
    • Volleyball
    • Access to golf course
    • Golf green fees

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 8 Jun 2026 start from £261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Sapphire Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Sapphire Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Dreams Sapphire Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1011 reviews
Rating 8 - Good. 252 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 54 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff was unbelievable and went the extra mile for me
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall and the food was amazing. The extra preferred package was not really worth it but overall it was a very nice experience.
Stayed 4 nights in May 2026
Verified

8/10 Good

Adonice

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was incredible. The beach area Is really lacking however.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER kid friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

dan d.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in every way. Our room was nice but needs some updating.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Dominika

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful and the resort was clean and beautiful!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever! I booked this trip for my fiancé for his birthday. My mom recommended this location since her and my dad stayed here. We absolutely loved it! The staff was very friendly and if we needed anything they did not hesitate to get it for us. Definitely looking forward to going back again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Natarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited this resort for a destination wedding and it was hands down the best wedding I've ever attended. The rooms were clean, had ample space, and the beds were comfy. The main pool was huge and the entertainment staff were great! There were several bars and restaurant choices so there weren't any long waits. The staff was very friendly and accommodating. I will definitely return in the future.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shivam

Liked: Cleanliness
Wonderful vacation desination for a relaxing family oriented fun. Amazing will definately come back. The resort doesnt not have smart tv functions and some aspects of the room needed to be fixed however those issues paled in comparison to the fun and relaxation it was a minimal annoyance.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing and resort cleanliness
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Majid

Liked: Amenities, property conditions & facilities
Lovely hotel with great foods and lovely staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kavya

Liked: Cleanliness, staff & service, amenities
Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Food was great, staff were super-friendly, rooms were spacious and clean.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bernetta Blondell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent seven days at Dreams with my daughters & a friend. The rooms were always clean, the food was excellent, loved the nightly entertainment & the staff were very friendly. It was unfortunate that the beaches were full of seaweed & unpleasant to walk on. I would recommend that some rules be posted regarding reserving chairs. There appeared to be unnecessary drama on several occasions. Overall, I would highly recommend Dreams Sapphire!
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Kory Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, staff and entertainment at this resort were absolutely fantastic!
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was beautiful. I did not like that it was very confusing to get to the rooms. The vegetation is beautiful but it blocks the view to see where you need to go.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Was clean good food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Takuma

Liked: Cleanliness, amenities, property conditions & facilities
staffs are all smiling and happy, which make us feel very relaxing and enjoyable.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Eric Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Pool was clean. The beach was decent to play in and the staff was nice.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice just a bit cold
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy environment. Not too crowded. Great service. I was in one of the club suite. Room was great. Beach wasn’t crowded. Activities for both adults and kids. So yes my family surely enjoyed the time at Dreams Sapphire.
Stayed 5 nights in Feb 2026