Title: Ventus Ha at Marina El Cid Spa & Beach Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ventus Ha at Marina El Cid Spa & Beach Resort Travelers can sip drinks by the pool at Ventus Ha while planning a day filled with spa treatments and local exploration opportunities ## Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort ![Beach - Ventus Ha at Marina El Cid Spa & Beach Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/5a5e2b26.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Ventus Ha at Marina El Cid Spa & Beach Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/69ce44cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Ventus Ha at Marina El Cid Spa & Beach Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/69bade7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Ventus Ha at Marina El Cid Spa & Beach Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/c091f27c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ventus Ha at Marina El Cid Spa & Beach Resort (Puerto Morelos)](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/031deb24.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ventus Ha at Marina El Cid Spa & Beach Resort offers an all-inclusive experience with a free breakfast buffet, two outdoor pools, a poolside bar, and spa services like body scrubs and hydrotherapy. Multilingual staff assist with tours, weddings, and luggage storage. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Air-conditioning £293 includes taxes & fees 4 Jan - 5 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=70013577&PinnedHotelID=70013577&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Junior Suite ![Junior Suite | Premium bedding, free minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/fa2d74da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 83 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Premium bedding Ceiling fan Separate bedroom - 575 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Murphy Bed ### View all photos for Junior Suite Platinum ![Junior Suite Platinum | Premium bedding, free minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/a03c545e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Platinum 8.0 Very good 11 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Premium bedding Ceiling fan Hairdryer - 575 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Murphy Bed ### View all photos for Family Room Platinum ![Premium bedding, free minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/b9a5ca3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Platinum 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Premium bedding Ceiling fan Hairdryer - 575 sq ft - Sleeps 5 - 2 Double Beds and 1 Queen Murphy Bed ### View all photos for Family Room ![Premium bedding, free minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70020000/70013600/70013577/b9a5ca3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.2 Wonderful 32 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Premium bedding Ceiling fan Hairdryer - 575 sq ft - Sleeps 5 - 2 Double Beds and 1 Queen Murphy Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Ventus-Ha-At-Marina-El-Cid.h70013577.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Ventus-Ha-At-Marina-El-Cid.h70013577.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.83592%2C-86.88742&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yb-rFzsIq26H7G7E0Ow3vAX15Dw=) Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580 #### What's nearby - Arrecife de Puerto Morelos National Park \- 3 min drive \- 0.9 miles - Puerto Morelos Town Square \- 5 min drive \- 1.4 miles - Ojo de Agua Beach \- 5 min drive \- 1.4 miles - Puerto Morelos Artists’ Cooperative \- 5 min drive \- 1.4 miles - San Jose Catholic Parish \- 5 min drive \- 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive #### Restaurants - ‪Ile De France - ‬1 min walk - ‪La Alhambra - ‬3 min walk - ‪A'akat - ‬2 min walk - ‪Zan-Za Bar - ‬1 min walk - ‪Aromas - ‬1 min walk ## About this property ### Ventus Ha at Marina El Cid Spa & Beach Resort Upscale all-inclusive hotel near Puerto Morelos Town Square At Ventus Ha at Marina El Cid Spa & Beach Resort, you can look forward to a poolside bar, a free food/drink shopping service and a hair salon. Treat yourself to hydrotherapy, a body scrub or a massage at El Cocay Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Guests can also expect to find dry cleaning/laundry services, 3 bars and a sauna. Other perks at this hotel include: - 2 outdoor pools and a children's pool - Coffee/tea in reception, a front desk safe and concierge services - Multilingual staff, a lift and wedding services - A TV in reception, tour/ticket information and a 24-hour front desk - Guest reviews give top marks for the pool, helpful staff and first-rate property condition Room features All 150 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free stocked minibars and safes. Other conveniences in all rooms include: - Showers, free toiletries and hairdryers - 32-inch flat-screen TVs with premium channels - Ceiling fans, daily housekeeping and phones ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1320000/1319500/1319425/dbd41ac6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marina El Cid Spa & Beach Resort All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 2,234 reviews £235 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1319425&PinnedHotelID=1319425&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach volleyball](https://images.trvl-media.com/lodging/21000000/20270000/20262800/20262777/2220eb07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Puerto Morelos - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 1,455 reviews £264 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=20262777&PinnedHotelID=20262777&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1830000/1823100/1823032/7341795c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Coral & Turquesa All Inclusive Puerto Morelos - 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Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,084 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1524371&PinnedHotelID=1524371&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,682 reviews £243 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - 3 bars/lounges - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools - Children's pool - Full-service spa - Hot tub - Sauna - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot tub - Hydrotherapy - Massage - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning - Ceiling fan - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 6 per accommodation, per night. - Resort fee: USD 15 per accommodation, per night The resort fee includes: - Fitness centre access - In-room safe - Parking - Phone calls - WiFi access (may be limited) We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old. This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 0123011f5cb35 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January No pets and no service animals are allowed at this property Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision ### Property is also known as Ventus Ha at Marina El Cid Ventus Ha At Marina Cid Spa & Ventus Ha at Marina El Cid Spa & Beach Resort Hotel Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos ## Frequently asked questions ### Does Ventus Ha at Marina El Cid Spa & Beach Resort have a pool? ### How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort? ### Is Ventus Ha at Marina El Cid Spa & Beach Resort pet-friendly? ### What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort? ### What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort? ### Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort? ### Where is Ventus Ha at Marina El Cid Spa & Beach Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ventus Ha at Marina El Cid Spa & Beach Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 724 8 - Good 236 6 - Okay 94 4 - Poor 35 2 - Terrible 33 ## Reviews ### 8/10 Good #### Chloe 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean resort, great service, updated rooms ##### Chloe Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Julia 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were well kept and clean. Resort was huge, lots of great pools and restaurants. The staff was amazing and food was delicious. Would definitely come back! ##### Julia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Guadalupe 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and spotless place. Large rooms with a fridge packed with drinks, staff was very efficient, friendly and the amenities throughout the resort are fabulous. The food was amazing, lots of vegan, vegetarian options , lots of activities so overall we loved our stay and highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/e7b930b3-d6fb-42fd-bb68-92f2845776ca-1766280670056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1cd106ad-5941-4448-8a3c-2aece77f5ba8-1766280669129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guadalupe Stayed 13 nights in Dec 2025 ### 10/10 Excellent #### Sarah 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, tidy, friendly, good food ![](https://a.travel-assets.com/ugc/hotel-reviews/b081da86-7b7e-4ebc-9b3e-80d671800eaf-1764704350105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Heather 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great friendly staff, breakfast and lunch was always delicious, rooms spacious and modern, pools cleanand always a lounge chair, my kids were obsessed with the alligators and turtles on site. Beautiful atmosphere. ##### Heather Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Doug 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice rooms jr. Suite was perfect. Plenty of room. ##### Doug Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Treena 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are absolutely fantastic!! ![Love the rooftop bars](https://a.travel-assets.com/ugc/hotel-reviews/4a3e20ce-6bdf-4423-900c-56a92d7a127f-1762968566611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Treena Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Precious Joy 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an absolutely fantastic stay! The food was great and service was top notch! ##### Precious Joy Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Ramez 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hard working staff, friendly respectful Clean property, food and service excellent ![](https://a.travel-assets.com/ugc/hotel-reviews/e64c1e6b-1f60-4962-8df3-fceed6dadc5c-1761265079608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramez Stayed 14 nights in Oct 2025 ### 10/10 Excellent #### Sharon Ann 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/d7e55d22-4e54-49fe-acdc-3d323bdcbf4c-1763226445277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharon Ann Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Jason Norman 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You don’t come to this resort looking for a beach…. But the food and drinks and amenities are beyond most resorts!!! In the area. Add a beach and it would be 10 stars…. (If possible) ##### Jason Norman Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Moise 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way. ##### Moise Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Paige 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I spent 4 nights at Ventus Ha to celebrate our wedding anniversary. This resort was absolutely beautiful. The grounds were pristine and staff friendly and helpful. Will definitely visit again. ##### Paige Stayed 4 nights in Sep 2025 ### 8/10 Good #### Dorina 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room and resort was clean, staff was amazing. The beach was not very good but they kept it clean ![](https://a.travel-assets.com/ugc/hotel-reviews/1f9c5cb4-242e-4211-93cb-94dc5eee1af5-1760180046627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8ed53eee-0586-42ed-a0d2-970820437fd4-1760180051091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aafa2a5a-47f1-47bb-b103-f02aa17ad82d-1760180049864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06283cad-83b4-4176-929b-fb72af6a019d-1760180049197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dorina Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Meghan 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort the staff was great the food and drinks were great overall 10/10 ##### Meghan Stayed 7 nights in Aug 2025 ### 8/10 Good #### Jhoana 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, we expected 2 queens as advertised but they failed to mention one of them was a Murphy bed which led to very little space to move around with 4 people. It got cleaned on a daily basis which was awesome. Bartenders and staff were amazing and lovely, its a beautiful resort. One downside was the food. Room service was always lacking esp the fries which apparently they run out quickly beacuse of the kids...? Kobo, akarat and delores mercado were out top places to eat. Its def more remote that the cancun hotel strip which was what we wanted. It was a fun trip. ##### Jhoana Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Minako Vasquez 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The perfect hotel to stay for our first all-inclusive trip! There were several food options, staff are all nice and accommodating. We always look forward to the evening activities and shows. The property was clean, quiet, and convenient for drop off and pick up transpos for the airport or excursions. ![](https://a.travel-assets.com/ugc/hotel-reviews/c6cf3ae2-be5f-4663-bf89-dda3cff06e1e-1760552619024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4a892fb1-f19c-4c20-8613-5edf6bc42f3a-1760552619743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Minako Vasquez Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Joshua 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day. ![](https://a.travel-assets.com/ugc/hotel-reviews/d94c1459-9328-41be-8677-cf4e6c3a7bb2-1761591329350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60dad274-0715-4aaf-9b52-6f91ae091af1-1761591329266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09c15320-bb06-4b8b-9013-94d1bc2ee288-1761591329770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/add3e774-49d4-48eb-8bfd-702278f988e4-1761591329713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joshua Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Darren 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again! ##### Darren Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Nicole Angelique Sandra 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property as a whole is beautiful! This is the 3rd year that we have been to an El Cid resort and we will continue to do so. The rooms are outstanding and clean. The food is incredible. The staff is amazing and always helpful. You want for nothing while you’re on vacation. Truly a superb experience! ##### Nicole Angelique Sandra Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Mario 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was great, staff was nice and very helpful. ##### Mario Stayed 7 nights in Jul 2025 ### 8/10 Good #### Mkiva 16 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is nice and well-maintained. The buffet restaurants offer good variety and quality. However, the à la carte restaurants for dinner were disappointing. Staff can be a bit pushy when it comes to tips, but overall, it was a good experience. ##### Mkiva Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Tareq 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the cleanliness staff very friendly ##### Tareq Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### shichao 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time during our stay . The staff was super friendly. ##### shichao Stayed 4 nights in Jul 2025 ### 8/10 Good #### Adrian 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is clean , staffs are nice and friendly ##### Adrian Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Caribe - 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