Title: Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8825616&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Travelers discover oceanfront serenity at this adults-only Riviera Cancun retreat, where beach massages complement water adventures like scuba diving ## Photo gallery for Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only ![View from property - Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only (Puerto Morelos)](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/4a198c1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/69fd2ad9-65ed-4348-b1a6-d227a03b74cb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Luxury Suite Ocean View With Terrace Jacuzz | View from room - Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only (Puerto Morelos)](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/4338c239.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only (Puerto Morelos)](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/0636b458.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, 6 swim-up bars, 2 poolside bars, 5 beach bars - Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only (Puerto Morelos)](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/b03fc55c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hideaway at Royalton Riviera Cancun, an adults-only all-inclusive resort, guests enjoy a peaceful escape with practical luxuries. Enjoy a free breakfast buffet, beachside massages, yoga on white sand shores, snorkeling, kayaking, and 10 diverse restaurants. ## Reviews 6.6 ## Popular amenities - Pool - Hot tub - Parking included £313 includes taxes & fees 15 Jan - 16 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 12 of 12 rooms ### View all photos for Luxury Suite with Terrace Jacuzzi ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/adf4054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite with Terrace Jacuzzi ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/0e14fe6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Honeymoon Suite Ocean View Diamond Club ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/adf4054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite Ocean View Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Luxury Junior Suite ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/275d66b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Suite Swim Out ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/9d8a3585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Swim Out ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Suite Swim Out Diamond Club ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/9d8a3585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Swim Out Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club ![Luxury Presidential One Bedroom Suite Ocean View Diamond Club | Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/aea79f83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential One Bedroom Suite Ocean View Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 1259 sq ft - Ocean view - Sleeps 3 - 1 Double Sofa Bed and 1 King Bed ### View all photos for Luxury Junior Suite Ocean View ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/w3995h2662x0y0-7f31b3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean View ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 560 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Junior Suite Diamond Club ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/275d66b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Suite Ocean View with Terrace Jacuzzi ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/0e14fe6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View with Terrace Jacuzzi ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 592 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Junior Suite Swim Out ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/9d8a3585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Swim Out ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Junior Suite Ocean View Diamond Club ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean View Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Blackout curtains Ceiling fan - 560 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) ## About the area Located in Puerto Morelos, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property. [Visit our Puerto Morelos travel guide](https://www.expedia.co.uk/Puerto-Morelos.dx180137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94521%2C-86.83923&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Sj3fAQ3gLo8JJIr5xs3HwqzHK0=) Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500 ### What's nearby - Arrecife de Puerto Morelos National Park \- 5 min walk \- 0.3 miles - Moon Palace Golf Club \- 19 min drive \- 7.0 miles - Puerto Morelos Beach \- 29 min drive \- 10.5 miles - Ojo de Agua Beach \- 32 min drive \- 12.3 miles - Puerto Morelos Town Square \- 33 min drive \- 12.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive ### Restaurants - ‪the cave - ‬19 min walk - ‪Agave Mexican Cuisine - ‬16 min walk - ‪Grand Lobby Bar - ‬15 min drive - ‪The Grill - ‬17 min drive - ‪Grand Central Buffet - ‬16 min drive ## About this property ### Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only, you can look forward to a free breakfast buffet, an adjacent golf course and a casino. This property is a great place to bask in the sun with a beachfront location, 5 beach bars and beach massages. Treat yourself to a deep-tissue massage, a body wrap or a body treatment at The Royal Spa, the on-site spa. Make sure that you enjoy a meal at the 10 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include snorkelling, kayaking and scuba diving. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars. You'll also enjoy perks such as: - 2 outdoor pools along with 6 swim-up bars, sunloungers and pool umbrellas - Free self-parking and valet parking - 3 indoor tennis courts, express check-out and express check-in - A lift, a billiards/pool table and a banquet hall - Guest reviews speak highly of the beach locale and helpful staff Room features All 343 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus. Extra conveniences in all rooms include: - Jetted bath, rainfall showers and free toiletries - 49-inch plasma TVs with premium channels - Separate sitting areas, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included 24-hour room service In-room minibar (all beverages included) ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Dancing Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ## Similar properties ![Outdoor wedding area](https://images.trvl-media.com/lodging/9000000/8660000/8656000/8655945/e162c708.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Puerto Morelos - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 28 reviews £295 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8655945&PinnedHotelID=8655945&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/79000000/78790000/78784600/78784531/0be246c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Margaritaville Island Reserve Riviera Maya - 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Hot tub - All-inclusive - Spa 8.8 Excellent 1,024 reviews £409 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 10 restaurants - 2 poolside bars - 4 bars/lounges - 5 beach bars - 6 swim-up bars - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Gourmet Marche - Grazie Italian Trattoria - Hunter Steak House - Taj | Indian Cuisine - Zen ### Things to do - 12 slot machines - 18-hole adjacent golf course - 2 outdoor pools - 3 indoor tennis courts - 8 gaming tables - Billiards/pool table - Casino - Designer stores - Full-service spa - Health club - Hot tub - Kayaking - Library - Nightclub - Sauna - Scuba diving - Shopping - Snorkelling - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 11 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (102 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel ### More - 4 floors - Banquet hall - Beaux Arts architecture - Built in 2014 - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 49-inch plasma TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 79.20 per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-005839/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hideaway Royalton Adults All Inclusive Puerto Morelos Hideaway Royalton Adults All Inclusive Hideaway Royalton Adults Puerto Morelos Hideaway Royalton Adults Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos Hideaway Royalton Riviera Cancun All Inclusive Hideaway Royalton Riviera Cancun Puerto Morelos Hideaway Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun Adults Only All Inclusive Hideaway at Royalton Riviera Cancun All Inclusive Adults Only Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive ## Frequently asked questions ### Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only have a pool? ### How much does it cost to stay at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? ### Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only pet-friendly? ### How much is parking at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? ### What time is check-in at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? ### What time is check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? ### Are there all-inclusive benefits at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? ### Where is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.4 Amenities ### 7.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 4 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### Laura Pax 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, staff all super friendly, sometimes slow but always kind! ##### Laura Pax Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Mary Elizabeth 12 Jan 2026 Liked: Cleanliness There were so many great things about this resort and there were a lot of disappointments, but my Expedia concierge, Gonzalo was my saving grace! ##### Mary Elizabeth Stayed 7 nights in Dec 2025 ### 4/10 Poor #### Josh 4 Jan 2026 Disliked: Cleanliness Property stunk like sewage, reservations for restaurants were not available and buffet food was poor ##### Josh Stayed 3 nights in Jan 2026 ### 6/10 Okay #### kwesi 10 Jan 2026 Liked: Staff & service The entire place smelt like sewage. Buffet food was awful. Resturant bookings were a nightmare. ##### kwesi Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jovan 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff, food, amenities and the entertainment are beyond limits except that our room are not ready until 5:45pm which is unacceptable. Even though we arrive in the resort around 2pm. ![](https://a.travel-assets.com/ugc/hotel-reviews/e93a1529-7562-43bf-aefb-bdf4d4d2e85e-1767847184065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0c78369-a405-4311-ab89-a22f1fd221ca-1767847144762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa80e593-6d01-4c77-af71-55a1f9b4d988-1767847176147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24b14d16-bd3d-4317-b9d2-2c4b576b23e5-1767847165684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jovan Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Maria 10 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities No amenities , ##### Maria Stayed 4 nights in Jan 2026 ### 4/10 Poor #### Darshak 3 Jan 2026 it was not a great experience this time ##### Darshak Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Flora 30 Dec 2025 Liked: Staff & service Poor quality of food ##### Flora Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### jeffrey 11 Jan 2026 Liked: Property conditions & facilities Did not get the king bedded room I reserved. Resort never honored my $600 resort credit through Expedia (claims to not know about it) and the desk for expedia in the lobby did nothing. Contacted Expedia and they tried 3 times to contact hotel,, no one answers the phone. I agree, tried to call the butler and guest services from room. Butler made up for it on day 2 after I searched to find them. Noisy jacuzzi at pool, loud entertainment at night,, closet door broken (fixed by eng), shampoo pump broken (fixed by hskp), mini bar not restocked, no controlling pool chair holding-for hours! ##### jeffrey Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Richard 13 Dec 2025 ##### Richard Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Edgar Howard 3 Dec 2025 ##### Edgar Howard Stayed 5 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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