Title: Sensira Resort & Spa Riviera Maya – All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=60598682&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sensira Resort & Spa Riviera Maya – All Inclusive Families splash down waterslides, relax in cabanas, and savor delicious meals at La Pergola restaurant while soaking in spectacular views of paradise ## Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive ![4 outdoor pools, free pool cabanas, pool loungers - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/19d6c0a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ruby Suite | View from room - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/10759c9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/164e549f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Amber Room | Premium bedding, pillow-top beds, free minibar, in-room safe - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/8722c097.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, free pool cabanas, pool loungers - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/2609f2fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Sensira Resort & Spa Riviera Maya – All Inclusive, luxury meets family fun. Guests cool off at the poolside bar, enjoy hot stone massages at Inspiration Spa, or savor global flavors at the buffet. The resort offers free WiFi and on-site shopping for convenience. ## Reviews 8.2 Very good ## Popular amenities - On private beach - Hot tub - Parking included £313 includes taxes & fees 24 Mar - 25 Mar ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Double Room Standard with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/a973a150.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Sea View 9.0 Wonderful 2 reviews - Sea view - 462 sq ft - Sleeps 4 ### View all photos for Family Room -5 guests- Superior with Side Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/46e9091e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- Superior with Side Sea View - Partial sea view - 538 sq ft - Sleeps 5 ### View all photos for Room Superior with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/af5d70d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Sea View - Sea view - 581 sq ft - Sleeps 2 ### View all photos for Room Premium with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/777d79d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Premium with Sea View - Sea view - 602 sq ft - Sleeps 2 ### View all photos for Agatha King ![Agatha King | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/b4d89e00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Agatha King 8.8 Excellent 132 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Pillow menu Blackout curtains Separate bedroom - Ocean view - 463 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Amber Room ![View from room](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/8451bb1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amber Room 9.2 Wonderful 40 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Separate bedroom Premium bedding - Ocean view - 463 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Agatha Queen ![Agatha Queen | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/2200b5d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Agatha Queen 8.4 Very good 178 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Pillow menu Blackout curtains Separate bedroom - Ocean view - 463 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Sapphire Room ![Sapphire Room | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/936af76b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sapphire Room 8.0 Very good 62 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Pillow menu Blackout curtains Separate bedroom - Ocean view - 538 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ### View all photos for Sapphire, 2 Bedrooms ![Sapphire, 2 Bedrooms | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/0077ba3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sapphire, 2 Bedrooms 9.0 Wonderful 9 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Pillow menu Blackout curtains 2 bedrooms - Partial ocean view - 807 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed ### View all photos for Ruby Suite ![Ruby Suite | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/8820e977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruby Suite 9.8 Exceptional 22 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Separate bedroom Premium bedding - Ocean view - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Amber 2 Queen beds ![View from room](https://images.trvl-media.com/lodging/61000000/60600000/60598700/60598682/8451bb1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amber 2 Queen beds 10.0 Exceptional 5 reviews ### Highlights Balcony Air conditioning Free minibar items Flat-screen TV Pillow menu Separate bedroom Premium bedding Blackout curtains - Ocean view - 1 bedroom - Sleeps 3 - 2 Queen Beds ## You may also like Ad ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/866500/866428/a7a19a74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Sapphire Resort & Spa - All Inclusive Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,010 reviews £368 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=47bfd530-a9a6-4bb1-b5bd-98fd3ed55804&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6310000/6302300/6302296/74e98083_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - 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All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,460 reviews £374 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=180137&destination=Puerto Morelos&destType=MARKET&latLong=20.848249,-86.876106&searchId=47bfd530-a9a6-4bb1-b5bd-98fd3ed55804&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) ## About the area Located in Puerto Morelos, Sensira Resort & Spa Riviera Maya – All Inclusive is on a private beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. [Visit our Puerto Morelos travel guide](https://www.expedia.co.uk/Puerto-Morelos.dx180137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.90802%2C-86.84776&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=du7kMVS7LeTCWIzpkmG-bLar728=) KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580 ### What's nearby - ![Breathtaking ](https://images.trvl-media.com/place/180137/91c140e6-a78d-4ca6-83f5-1d5730a86379.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrecife de Puerto Morelos National Park 5 min walk \- 0.3 miles - ![Puerto Morelos beach Mayan riviera Caribbean sea](https://images.trvl-media.com/place/690454137564835840/b5db516e-96e3-49fc-9c9d-0ee2231dea5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Beach 14 min drive \- 6.8 miles - ![Sand sculpture of Mayan calendar. Truly a work of art!](https://images.trvl-media.com/place/180137/a7a5559f-62e3-4be1-accb-ad55be5a4839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ojo de Agua Beach 17 min drive \- 8.3 miles - ![Cancun_PuertoMorelosTownSquare_6260342163](https://images.trvl-media.com/place/6260342/91f7d9c0-bd25-4ec3-a5e7-86e5fe431e40.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Morelos Town Square 17 min drive \- 8.5 miles - Moon Palace Golf Club 16 min drive \- 10.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 22 min drive ### Restaurants - Le Chique 7 min drive - Preferred Club Bar 7 min drive - Frank & Lola's Italian Trattoria 6 min drive - Lobby Bar - Mojito Bar 7 min drive ## About this property ### Sensira Resort & Spa Riviera Maya – All Inclusive Luxury all-inclusive hotel Take advantage of free water park access, a nightclub and a poolside bar at Sensira Resort & Spa Riviera Maya – All Inclusive. Indulge in a hot stone massage, a manicure/pedicure and aromatherapy at Inspiration Spa, the on-site spa. The on-site international cuisine buffet restaurant, La Pergola, offers breakfast, lunch, dinner and children's meals. Yoga classes are offered at the 24-hour gym; other things to do include rock climbing and ziplining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a corner/local shop and concerts and live shows. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with a waterslide, free cabanas and sunloungers - Free self-parking - An outdoor tennis court, babysitting (surcharge) and luggage storage - A banquet hall, air hockey and a 24-hour front desk - Guest reviews say great things about the family-friendly amenities, pool and helpful staff Room features All 359 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property. Other conveniences in all rooms include: - Bathrooms with rainfall showers and designer toiletries - 43-inch flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/11455daf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,460 reviews £374 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=2941578&PinnedHotelID=2941578&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/37000000/36780000/36776900/36776874/485a332b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Natura Resort & Spa - All Inclusive Puerto Morelos - 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Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,741 reviews £296 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1823032&PinnedHotelID=1823032&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=60598682&PinnedHotelID=60598682&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=60598682,2941578,36776874,78784531,70013577) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Galerie Des Sens - La Finca de Ana - La Pergola - La Tentazione - Rodeo Grill ### Things to do - 24-hour gym - 4 outdoor pools - Air hockey - Arcade/game room - Billiards/pool table - Children's pool - Concerts/live shows - Foosball table - Free children's club - Free water park - Full-service spa - Games - Hot tub - Mini golf - Nightclub - Outdoor tennis court - Playground - Rock climbing - Shopping - Table tennis - TV in common areas - Waterslide - Yoga classes - Ziplining ### Family friendly - 4 outdoor pools - Arcade/game room - Baby toys - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - Grocery/convenience store - Laundry facilities - Mini golf - Playground - Snack bar/deli - Trampoline - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 3 meeting rooms - Computer station - Conference centre (6,771 square foot of space) ### Outdoors - Free pool cabanas - On a private beach - Pool loungers ### Full-service spa - 9 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Ballroom - Banquet hall - Built in 2020 - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch flat-screen TV with cable channels - IPod dock ### Food and drink - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Electrical adapters - Free local calls - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.11 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Sensira Resort Spa Sensira Resort Spa Riviera Maya – All Inclusive Sensira Resort & Spa Riviera Maya – All Inclusive Hotel Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos ## Frequently asked questions ### Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool? ### How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive? ### Is Sensira Resort & Spa Riviera Maya – All Inclusive pet-friendly? ### How much is parking at Sensira Resort & Spa Riviera Maya – All Inclusive? ### What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive? ### What time is check-out at Sensira Resort & Spa Riviera Maya – All Inclusive? ### Are there all-inclusive benefits at Sensira Resort & Spa Riviera Maya – All Inclusive? ### Where is Sensira Resort & Spa Riviera Maya – All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sensira Resort & Spa Riviera Maya – All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,114 8 - Good 511 6 - Okay 259 4 - Poor 138 2 - Terrible 152 ## Reviews ### 10/10 Excellent #### Ricardo 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Food, room and amenities were excellent ! ##### Ricardo Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Joseph 27 Dec 2025 Liked: Cleanliness, property conditions & facilities Great staff, food was fantastic, plenty of activities for kids very family friendly for little children. ##### Joseph Stayed 7 nights in Dec 2025 ### 8/10 Good #### Samira 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort for kids, food and service was average.. but overall it was a nice experience ##### Samira Stayed 7 nights in Dec 2025 ### 8/10 Good #### Eugene 22 Jan 2026 Liked: Cleanliness Clean rooms, helpful staff, Beautiful ocean views from the deck. Beach was a disappointment, very muddy and lots of seaweed ![](https://a.travel-assets.com/ugc/hotel-reviews/f407c827-27bb-4958-9f57-e2d265eb9b03-1769101936258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eugene Stayed 7 nights in Jan 2026 ### 8/10 Good #### Brenda 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room, lots of activities for children. The only negative was some of the restaurants were closed on alternating nights which made for huge lineups. ![](https://a.travel-assets.com/ugc/hotel-reviews/caf32569-090a-45c3-b57c-0a80e9781931-1768758639289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a48e0b36-d02d-468a-8027-c2fa71a6184a-1768758642044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/279c6f02-c1fd-4252-91c2-bef3dd72176a-1768758648627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 9 nights in Jan 2026 ### 8/10 Good #### Kinzie 3 Feb 2026 Liked: Cleanliness, property conditions & facilities The resort itself was very clean. I was disappointed in the lack of entertainment for the kids during the day/ pool area. I think this is a fantastic resort for 8 and under. Also, the swim up pool was not open during out stay and that was disappointing, they seemed understaffed. ##### Kinzie Stayed 7 nights in Jan 2026 ### 8/10 Good #### Gillian 27 Dec 2025 Liked: Cleanliness, amenities Staff is amazing!! ##### Gillian Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Tami 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff amazing and clean ![](https://a.travel-assets.com/ugc/hotel-reviews/a1ae2af6-3017-4a0b-b7c5-c388ca2d2df1-1766084770432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tami Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Pratik 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Kids friendly and friendly staff. Pool, food and next to beach had a great time! We stayed there for 7 nights and the only issue is that my room phone was not working since the for day and it didn’t get fixed at all! This is great resort and if you plan to go there, plan to arrive by afternoon! ##### Pratik Stayed 6 nights in Dec 2025 ### 8/10 Good #### Jesse 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities great for kids and families! check in seemed unusually long (probably needs a process update). ![](https://a.travel-assets.com/ugc/hotel-reviews/da579a89-efcb-4000-8486-aeda00b5e9d5-1769042382956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jesse Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Christy Lynn 9 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was beautiful, clean, maintained. The food was delicious. The activities for the kids were amazing. The only downside is it is not close to anything. Highly recommend if looking for a very relaxing safe vacation ![](https://a.travel-assets.com/ugc/hotel-reviews/8d8cfbd8-f339-47ba-ab3c-ba6b6defc6bf-1767982682478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dfbb3d2b-22d1-422c-8a9d-8622bba11c88-1767982681465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christy Lynn Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Kiran Jyot 7 Dec 2025 Amazing room was lovely satisfied extremely 5 star ##### Kiran Jyot Stayed 3 nights in Dec 2025 ### 8/10 Good #### Simion 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room wan clean, multiple pools and great food ##### Simion Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Jessica 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities need more restaurants options and more activities as week as pool chairs and towels . ##### Jessica Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Juan 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very family friendly ##### Juan Stayed 5 nights in Dec 2025 ### 8/10 Good #### David 10 Nov 2025 Liked: Amenities, property conditions & facilities Great food and drinks, lots to do for kids. ##### David Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Stefanie 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Young kid friendly! Best beds & pillows! Easy to get around smaller resort! Different pools! Great Food! ##### Stefanie Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Guilherme 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff amazing Great options for food Good option for children Just the beach is not great, but that’s not on the resort. It was an incredible experience for us with small children. ![](https://a.travel-assets.com/ugc/hotel-reviews/4955cc54-6c18-4ccc-852b-28afce0c7dbc-1766949236469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4c012c8-557e-4aef-824a-22e3ddda697d-1766949236265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guilherme Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Christopher 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were very clean and comfortable, staff was friendly. Everything was very kid-friendly. We enjoyed that this is a smaller resort and it didn’t take long to get around. Lots of activities for the kids! ##### Christopher Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Sherma 4 Jan 2026 Disliked: Amenities It is very much for kids and families. The food wasn’t great and the beach is terrible water is brown and not a good view ##### Sherma Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Terry 21 Jan 2026 Liked: Cleanliness, property conditions & facilities Our room was very nice, clean and staff was very nice. However, we were under the impression from the advertising that there was an adult inclusive area at this hotel. The adult only restaurant was closed for the entire two weeks that we stayed here. This hotel caters to families, which is lovely but it is not the place to stay if you are looking for a quiet place. ##### Terry Stayed 14 nights in Jan 2026 ### 8/10 Good #### Akram 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No activities for adult couples as I went with my husband and was bored at times. I wish I reserved adult only resort. But Very family friendly for people with kids. ##### Akram Stayed 5 nights in Jan 2026 ### 8/10 Good #### GUOLIANG 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I think overall this is.a great hotel for a relaxed vacation, especially in the winter months. It is located on a private beach, with a lot of good amenities. We enjoyed the pools, water slides, tennis court, and mini-golf, We really liked the food and drinks of all the restaurants. I think the servers in the restaurants, at various amenities, and for cleaning the rooms are all very nice and hard working. I appreciated their service and friendliness. ![New Year’s Eve from my hotel room ](https://a.travel-assets.com/ugc/hotel-reviews/8b5e6ad7-f6d1-4a17-a13f-3d86f5870fba-1767837671165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GUOLIANG Stayed 7 nights in Dec 2025 ### 8/10 Good #### wout 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, good food, adult pool and adult-only bar for quieter places for seniors. Somewhat isolated. ##### wout Stayed 7 nights in Nov 2025 ### 8/10 Good #### Jose 15 Dec 2025 Room was great. 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