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Hotel Ojo de Agua

3.0 star property
Seafront with outdoor pool, near Puerto Morelos Town Square
Seafront with outdoor pool, near Puerto Morelos Town Square

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Photo gallery for Hotel Ojo de Agua

On the beach
Superior Room, Sea View | Beach/ocean view
Lobby sitting area
Sun deck
Outdoor pool, pool loungers
Along Puerto Morelos' stunning coastline, Hotel Ojo de Agua offers an oceanfront retreat. Relax by the outdoor pool, unwind with a massage at the spa or stroll through the garden. With free in-room WiFi and helpful multilingual staff on hand, this hotel is perfect for those seeking a beachside escape.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 224 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 154 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Puerto Morelos, Hotel Ojo de Agua is near theme parks and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take the opportunity to explore the area for water adventures such as fishing.
Visit our Puerto Morelos travel guideOpens in a new window
Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • Puerto Morelos Beach - 4 min drive - 2.0 miles
  • Crococun Zoo - 7 min drive - 3.8 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪Ojo de Agua - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Merkadito Del Mar - ‬5 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Único Beach - ‬9 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Town Square
Located close to Puerto Morelos Beach, Hotel Ojo de Agua provides a terrace, a garden and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • Smoke-free property and a reception hall
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All guest rooms at Hotel Ojo de Agua feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Checkout is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

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Hotel Ojo de Agua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andres

nice place for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was gorgeous and the food was delicious we had a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will visit again soon! truly enjoyed my stay with you!
Stayed 6 nights in Jul 2025

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The whole travel experience was great, from weather to the Beach, Restaurants etc,
Stayed 10 nights in Mar 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the washrooms could be better, staff was very friendly and nice
Stayed 6 nights in Jun 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities
Clean but needs an update, great location close to everything, restaurants are very close walking distance. We just use the room to sleep and enjoyed the beach. Pool needs new paint but it was ok. The restaurant there is expensive comparing to other around the property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauro

Liked: Cleanliness, amenities, property conditions & facilities
Just a few steps from the beach, affordable prices
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Very dated. Needs some renovations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Employees are great! Could use paint everywhere(not talking about outsides that are exposed to salt water). There were scrapes on the doors and bed was broken in the room. Love the hotel though.
Stayed 6 nights in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is on the side street. Staff is very thorough in their information.
Stayed 3 nights in Jun 2025

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 14 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Very glad they had refrigerators in the room. It could use more comfortable patio chairs.
Stayed 9 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and many restaurants nearby
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On the beach, beautiful scenery, clean and friendly
Stayed 26 nights in Feb 2025

8/10 Good

Rodolfo

Liked: Staff & service
Friendly Staff
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything
Stayed 9 nights in Mar 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 7 nights in Dec 2024

2/10 Terrible

Mianca

Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Cleanliness
Nice room and restaurant. We made an appointment for beach chairs at the beach club for 12:30 and you gave our chairs away at 12:00 and turned us away. Your computers were down and you couldn't see the reservations. We will not be back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Puerto Morelos

Front desk staff were amazing 👏 Hotel is right on the beach. Popular beach bar (Don Ernesto's) right on site. Two blocks from popular restaurants/bars 👍 Only bad thing was no hot water for 2 days, but the cold water woke me up 😳🙃 I will definitely stay there again ( for a 4th time)
Stayed 4 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Location cant be beat!
Stayed 14 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
Stayed 4 nights in Jun 2025