Ocean Maya Royale All Inclusive Adults Only

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

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On the beach, white sand, beach massages
On the beach, white sand, beach massages
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Overview of Ocean Maya Royale All Inclusive Adults Only

VIP Access

Ocean Maya Royale All Inclusive Adults Only

4.5 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • All-inclusive
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationTres Rios Ecopark1 min drive
  • Popular LocationEl Camaleon Mayakoba Golf Course8 min drive
  • Popular LocationGrand Coral Golf Riviera Maya14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

Privilege Junior Suite Adults Only

  • 409 sq ft
  • Studio
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Maya Deluxe Ocean View

  • 409 sq ft
  • Studio
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Maya Deluxe Garden View

  • 409 sq ft
  • Studio
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Maya Deluxe

  • 409 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

  • 409 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Maya Royale All Inclusive Adults Only is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Xcaret Eco Theme Park and Xplor Theme Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Tres Rios Ecopark - 1 min drive
  • El Camaleon Mayakoba Golf Course - 8 min drive
  • Grand Coral Golf Riviera Maya - 14 min drive
  • Maroma Beach - 16 min drive
  • Punta Esmeralda Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • Casa del Lago - 7 min drive
  • Burger Stop - 8 min drive
  • Fonda Argentina - 10 min drive
  • La Brasserie - 11 min drive
  • Koh Thai - 11 min drive

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive Adults Only's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment offers free WiFi, a furnished balcony and an LCD TV with satellite channels. Added amenities include a minibar, room service and a coffee/tea maker.
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach massages

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa treatment rooms
  • Body wraps
  • Manicures and pedicures
  • 4 treatment rooms
  • Swedish massages
  • Hydrotherapy
  • Body treatments
  • Sports massages
  • Aromatherapy
  • Reflexology
  • Facials
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site car hire

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Food and drink

  • Coffee/tea maker

Dining

  • 5 restaurants
  • 4 bars/lounges
  • Minibar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries

Entertainment

  • 32-inch LCD TV with satellite service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (2012 square feet)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the sea
  • In the entertainment district

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Volleyball on site
  • Tennis on site
  • Theme parks nearby
  • Golf nearby

General

  • 320 rooms
  • 2 floors
  • 32 buildings
  • Children 18 years old and younger are not permitted at this property

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A
Ocean Maya Royale Inclusive
Ocean Maya Royale All Inclusive Adults Only Aparthotel
Ocean Maya Royale All Inclusive Adults Only Playa del Carmen

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 466 out of 1034 reviews
5 - Excellent 45%
Rating 4 - Good. 351 out of 1034 reviews
4 - Good 34%
Rating 3 - Okay. 106 out of 1034 reviews
3 - Okay 10%
Rating 2 - Poor. 61 out of 1034 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 1034 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Travelled with partner
Disliked: Amenities
Propertry has "Privledge" status . If yuo do not have this , you get charges for basic extras , beer in room, wine at dinner if not standard , Lost power for a full day at entire hotel Never Again staying at this or affiliated hotel .
Stayed 7 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia list this as Playa Del Carmen, but it is technically around 6 miles from there. So, a cab ride or a shopping excursion was needed to get in town. Though, I am glad we did the privilege package, the Privelege Lounge had the slowest service. If you are particular about your alcohol then definitely choose privilege, regular package is basically well. Also, Privelege allows you to make reservations for dinner and guarantees you get into the restaurant of choice.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is very nice and clean. It’s very private also. The food was great. The people were so nice. They always treat you like kings and queens.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food could be much much better and entertainment too but people are incredibly nice and kind. Pools and hotel property is stunning and clean
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff they were very helpful. I loved the variety of the food and the how tasty it was. The property was clean, and they clean the room everyday if you want it to be cleaned every day.
Stayed 6 nights in Jun 2022