Title: HM Playa del Carmen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HM Playa del Carmen Hotel with free valet parking, a short walk to Quinta Avenida ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/f27c64bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/d9286447.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MXN 300 per person)](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/675ecbb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite with terrace and city view | Terrace/patio](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/baacd421.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HM Playa del Carmen, steps from Quinta Avenida, offers a peaceful retreat with a poolside bar and sunny loungers. Relax in the garden, sip drinks on the rooftop terrace, and enjoy free in-room WiFi. Helpful staff provides dry cleaning and concierge services. VIP Access 9.0 Wonderful ## Popular amenities - - - - Bar - Room service - 24/7 front desk £68 includes taxes & fees 19 Oct - 20 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/dfd4a03d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 1 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/e48a1321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 2 reviews - 301 sq ft - Sleeps 2 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/5c913192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 3 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/70abcc8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review - 301 sq ft - Sleeps 4 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/33a98fc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 3 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/36e6d000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 4 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/38aea02e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 4 ![Standard Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/d4052ea3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 29 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV Ceiling fan Separate bedroom - 301 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Double Room Single Use | 1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/2de313da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV Ceiling fan Separate bedroom - 301 sq ft - Sleeps 1 - 1 Double Bed ![Junior Suite with terrace and city view | 1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/f235a703.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with terrace and city view ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV - 377 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Bed ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/8a11f34c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 301 sq ft - Sleeps 2 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/d7ab5fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Street View - 301 sq ft - Sleeps 2 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/08fa4f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 376 sq ft - Sleeps 2 ![1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/fb0bb775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Street View - 430 sq ft - Sleeps 2 ![Junior Suite | 1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/9e75a5ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV Ceiling fan - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Double room with balcony | 1 bedroom, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/465a452f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double room with balcony 8.4 Very good 8 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV Ceiling fan - 258 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Double room with terrace and city view | View from room](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/c3fc26e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double room with terrace and city view 9.4 Exceptional 3 reviews ### Highlights Furnished balcony or patio Soundproofed Air conditioning Heating Free cots/infant beds Fridge Plasma TV Ceiling fan - 301 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Queen Beds ## You may also like Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,327 reviews £131 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=61bcab37-2f9a-413f-aabc-e5f824468851&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63311%2C-87.07475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kPB6SlV6aYrbPrRK5aRzdReFZkE=) Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 9 min walk - 0.5 miles - Playa del Carmen Main Beach - 11 min walk - 0.6 miles - Mamitas Beach - 14 min walk - 0.8 miles - Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile - Playacar Beach - 19 min walk - 1.0 mile #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪El Fogón - ‬1 min walk - ‪Vips Constituyentes - ‬2 min walk - ‪Don Sirloin - ‬2 min walk - ‪La Ceiba de la 30 - ‬1 min walk - ‪El Nativo - ‬1 min walk ## About this property ### HM Playa del Carmen Upscale hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool, along with sunloungers - Free valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services - A 24-hour front desk, luggage storage and tour/ticket information - Guest reviews speak highly of the helpful staff and location Room features All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Heating and ceiling fans - Bathrooms with showers and free toiletries - 50-cm plasma TVs with cable channels - Fridges, free infant beds and daily housekeeping ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,020 reviews £58 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - 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Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 1,687 reviews £63 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,185 reviews £104 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - 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Pool - Pet-friendly - Restaurant - Air conditioning 9.0 Wonderful 482 reviews £65 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free secured valet parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 50-cm plasma TV with cable channels ### Food and drink - Refrigerator - Room service ### More - Air conditioning - Ceiling fan - Desk chair - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as HM Playa Carmen Hotel HM Playa Carmen HM Playa del Carmen Hotel HM Playa del Carmen Playa del Carmen HM Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does HM Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at HM Playa del Carmen? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on 19 Oct 2025 start from £67.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is HM Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at HM Playa del Carmen? > Valet parking is free at this property. ### What time is check-in at HM Playa del Carmen? > Check-in start time: 3 PM; check-in end time: 11:00 AM. ### What time is check-out at HM Playa del Carmen? > Checkout is at noon. ### Does HM Playa del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is HM Playa del Carmen located? > Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HM Playa del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 610 8 - Good 289 6 - Okay 62 4 - Poor 19 2 - Terrible 20 ### 10/10 Excellent #### Jovanni 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was awesome , great bar staff . ##### Jovanni Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Froila 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like the location. ##### Froila Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Moises Alberto 19 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here. ##### Moises Alberto Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Francisco 9 Jun 2025 Liked: Cleanliness, property conditions & facilities People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice. ##### Francisco Stayed 8 nights in May 2025 ### 10/10 Excellent #### kerry 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, beautiful pool, perfect drinks, gorgeous room ##### kerry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Charitsa 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Unique, quiet and very closed to everything ##### Charitsa Stayed 6 nights in May 2025 ### 8/10 Good #### Luda 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, very close to the shopping area. ##### Luda Stayed 3 nights in Dec 2024 ### 8/10 Good #### melanie 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour ! ##### melanie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Lee 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Few blocks from 5th ave Great location and friendly staff. ##### Lee Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Irene 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better! ##### Irene Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Zuleyka 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent breakfast! ##### Zuleyka Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Hok Fei 31 Dec 2024 Liked: Cleanliness, amenities It’s walkable and convenient to shop and eat. ##### Hok Fei Stayed 3 nights in Dec 2024 ### 8/10 Good #### Kathleen M 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable, and hospitable stay The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport. ##### Kathleen M Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Guillermo 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly hotel beautiful hotel totally worth it ##### Guillermo Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Jeanne 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic! ##### Jeanne Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### mary claire 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would come back This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa. ##### mary claire Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Gabriela 28 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool ##### Gabriela Stayed 5 nights in May 2024 ### 10/10 Excellent #### Orlando 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing pool area and bar/restaurant with great options to eat and drink at the hotel. ##### Orlando Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Diana 25 Oct 2023 Liked: Property conditions & facilities This is the second time we stay there and we loved it. ##### Diana Stayed 6 nights in Oct 2023 ### 8/10 Good #### Margarita 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great! ##### Margarita Stayed 3 nights in Jun 2025 ### 8/10 Good #### Kimberly 15 Oct 2024 It was nice, a bit far from the Quinta but walkable ##### Kimberly ### 10/10 Excellent #### jacquelinne 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet. ##### jacquelinne Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Karoline 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place. The service was good and we had a lovely stay at HM ##### Karoline Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Deanna 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great little hotel, friendly attentive staff, good drinks and serene atmosphere. ##### Deanna Stayed 6 nights in Oct 2023 ### 8/10 Good #### Riccardo 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff top notch.Breakfast 3/5 ##### Riccardo Stayed 5 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - 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