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Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
Private beach, white sand, beach towels, scuba diving
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Guest reviews

4.7 out of 5 Exceptional
1,075 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationPlaya Paraiso Golf Course1 min walk
Popular LocationParadise Beach18 min drive
Popular LocationEl Manglar Golf Course19 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

  • Silver Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSilver Junior Suite
  • Deluxe Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsDeluxe Junior Suite
  • Golden Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 656 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsGolden Junior Suite
  • Emerald Junior Suite

    4.5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsEmerald Junior Suite
  • Diamond Suite Privilege

    5/5 guest room rating

    Room amenities

    • 1032 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDiamond Suite Privilege
  • Golden Swim Up Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 656 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGolden Swim Up Junior Suite
  • Suite Imperial Privilege

    5/5 guest room rating

    Room amenities

    • 1033 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite Imperial Privilege
  • Golden Superior Junior Suite

    5/5 guest room rating

    Room amenities

    • 656 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGolden Superior Junior Suite
  • Run of the House

    5/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRun of the House
  • Silver Superior Junior Suite

    5/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSilver Superior Junior Suite

About this area

Playa del Carmen

Located in Playa del Carmen, Valentin Imperial Riviera Maya All Inclusive - Adults Only is on a private beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at El Rey Polo Country Club or Mario Villanueva Stadium Madrid. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Playa Paraiso Golf Course - 1 min walk
  • Tres Rios Ecopark - 16 min drive
  • Paradise Beach - 18 min drive
  • El Manglar Golf Course - 19 min drive
  • Maroma Beach - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • L´ Olivo — 1 min walk
  • Ginger — 1 min walk

About this property

Valentin Imperial Riviera Maya All Inclusive - Adults Only

Adults-only luxury on the beach
Catch some rays on Valentin Imperial Riviera Maya All Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 540 individually decorated rooms feature free WiFi and iPod docks. Thoughtful touches include free minibar items and espresso makers, and guests will also find furnished balconies or patios and 24-hour room service.
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers 540 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 the outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a lazy river and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • Meals, snacks and beverages included
  • 8 restaurants
  • 2 swim-up bars, 2 poolside bars, 11 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bike hire
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Dry-cleaning service
  • Laundry facilities
  • Lazy river

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 174 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Valentin Imperial Maya All Inclusive Playa del Carmen
Valentin Imperial Rivera Maya All Inclusive Adult Only
Valentin Imperial Maya Playa del Carmen
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya All Inclusive Adults Only

Frequently asked questions

Can I cancel my reservation for free at Valentin Imperial Riviera Maya All Inclusive - Adults Only and receive a full refund?
Yes, Valentin Imperial Riviera Maya All Inclusive - Adults Only offers free cancellation on select room rates, because flexibility matters! Please refer to Valentin Imperial Riviera Maya All Inclusive - Adults Only cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Valentin Imperial Riviera Maya All Inclusive - Adults Only?
As of 12 Aug 2020, prices found for a 1-night stay for 2 adults at Valentin Imperial Riviera Maya All Inclusive - Adults Only on 20 Aug 2020 start from £212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at Valentin Imperial Riviera Maya All Inclusive - Adults Only?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 174 per room, roundtrip, applies.
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is this property located?
Nestled on the beach, this Playa del Carmen resort is just steps away from Maroma Beach and El Manglar Golf Course. Puerto Morelos Town Square and Xcaret Eco Theme Park are also within 25 mi (40 km).

Guest reviews

Overall score and ratings for Valentin Imperial Riviera Maya All Inclusive - Adults Only

4.7
Exceptional
5 - Excellent
826
4 - Good
183
3 - Okay
32
2 - Mediocre
27
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort. Resort is very good at taking care of individuals that book through Expedia. One of our favorite resorts to go to for adults only in Mexico.

Stayed 6 nights in Jul 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort went above and beyond on the cleaning during COVID-19 and the staff was amazing. The food was some of the beat we have had on vacations at every restaurant we attended. Will definitely be back!

Stayed 4 nights in Aug 2020
2.0 out of 5 Poor
  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

We enjoyed our stay for the most part. The property was beautiful, food was great, & the staff was excellent. However, we were unhappy that a maintenance guy tried to come in our room. He knocked the door & when we didn’t answer fast enough he attempted to come inside. We were getting ready for dinner, so we weren’t fully dressed. My husband was in his towel & luckily got to stop him at the door. I grabbed a shirt quickly to cover myself. I found it weird that he also took it upon himself to peek inside the room where we actually made eye contact. He claimed he was sent to our room to do a touch-up paint job. I find that foolish. Why do a paint job in a room that is occupied? We told the manager & she was very shocked and apologized. The hotel should do better with communication amongst their staff. This incident was very upsetting & could have been avoided with better communication in house. I also reached out to the hotel in regards to airport transportation & they never got back to us.

Stayed 3 nights in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best resort ever!! So clean and so beautiful, the food was delicious and the staff soo friendly and helpful!

Stayed 4 nights in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was fast. The food was good. This resort is taking the pandemic very seriously, but they have really done their best to make sure you still have a good experience.

Stayed 4 nights in Jul 2020