Title: MAYAN ART Hotel Boutique - 10Th. Ave Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=105222048&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MAYAN ART Hotel Boutique - 10Th. Ave A tropical oasis in Playa del Carmen where travelers can relax amid natural beauty while staying just minutes from two spectacular beaches ## Photo gallery for MAYAN ART Hotel Boutique - 10Th. Ave ![Interior detail - MAYAN ART Hotel Boutique - 10Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Triple Room, 1 Bedroom | Desk, laptop workspace, free WiFi, bed sheets - MAYAN ART Hotel Boutique - 10Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/5d73bf66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Triple Room, 1 Bedroom | Private kitchen - MAYAN ART Hotel Boutique - 10Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/67c8f886.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Triple Room, 1 Bedroom | Bathroom | Towels, soap, shampoo, toilet paper - MAYAN ART Hotel Boutique - 10Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/ae5fef72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - MAYAN ART Hotel Boutique - 10Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/d8540078.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mayan Art Hotel 10 Avenue creates a peaceful escape in central Playa del Carmen with its garden sanctuary. Guests can relax by the outdoor pool or take a short walk to both Mamitas Beach and Playa del Carmen Main Beach. The hotel provides WiFi in all rooms. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar 10 - Mar 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 11 - Mar 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Panoramic Studio ![Panoramic Studio | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/57e009c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio 9.0 Wonderful 10 reviews ### Highlights Air conditioning Separate bedroom Cable channels Daily housekeeping Laptop workspace Desk - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Triple Room, 1 Bedroom ![Executive Triple Room, 1 Bedroom | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/6deeb416.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Triple Room, 1 Bedroom 10.0 Exceptional 4 reviews ### Highlights Air conditioning Kitchenette Separate bedroom Cable channels Daily housekeeping Laptop workspace Desk - 1 bedroom - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/415e1e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 8.0 Very good 5 reviews ### Highlights Air conditioning Separate bedroom Cable channels Daily housekeeping Laptop workspace Desk - 1 bedroom - Sleeps 5 - 2 King Beds and 1 Double Sofa Bed ### Panoramic Triple Room, 1 Bedroom 8.0 Very good 2 reviews ### Highlights Air conditioning Kitchenette Separate bedroom Cable channels Daily housekeeping Laptop workspace Desk - 1 bedroom - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ## You may also like Ad ![Beach nearby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/d25a9c65_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 656 reviews £105 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4a82189d-8c5a-4559-8834-dbd554e8ea58&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15970000/15963200/15963147/w3840h2557x0y3-a34939db_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Alila Mayakoba Playa del Carmen - On private beach - Pool - Hot tub - Spa £861 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4a82189d-8c5a-4559-8834-dbd554e8ea58&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 154 reviews £194 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4a82189d-8c5a-4559-8834-dbd554e8ea58&top_cur=GBP) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 730 reviews £104 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4a82189d-8c5a-4559-8834-dbd554e8ea58&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Carmen-10-Avenue.h105222048.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Carmen-10-Avenue.h105222048.Hotel-Information) ## About the area Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to MAYAN ART Hotel Boutique - 10Th. Ave. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63685%2C-87.06641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8zJInh3DsQKaebhpw2DVfjNnuIg=) 1 10 Avenida Nte. Zazil-ha, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 6 min walk \- 0.4 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 8 min walk \- 0.5 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 10 min walk \- 0.6 miles - Mario Villanueva Stadium Madrid 5 min walk \- 0.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 45 min drive ### Restaurants - Ah Cacao Chocolate Café 3 min walk - Mariskinky 2 min walk - Las Hijas de la Tostada 3 min walk - Colectivo Mexicano Cervecero 2 min walk - De Local 2 min walk ## About this property ### MAYAN ART Hotel Boutique - 10Th. Ave Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, MAYAN ART Hotel Boutique - 10Th. Ave provides amenities such as a garden. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Free self-parking - Smoke-free property and a 24-hour front desk Room features All guest rooms at MAYAN ART Hotel Boutique - 10Th. Ave have perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - Baths or showers and shampoo - Cable channels, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 506 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/241986c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WIN DAY Playa - Hotel Express Zazil-ha - Pool - Free Wi-Fi - Housekeeping - 24/7 front desk 7.6 Good 164 reviews £20 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/w2869h3169x0y0-4c16c902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 7.6 Good 176 reviews £38 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/f66483fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 848 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=105222048,112001418,92927360,46223173,5151337) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Picnic area ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Cable channels ### More - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Maya Carmen 10 Avenue Mayan Art 10 Avenue Del Carmen Mayan Art Hotel 10 Avenue Hotel Mayan Art Hotel 10 Avenue Playa del Carmen Mayan Art Hotel 10 Avenue Hotel Playa del Carmen ## Frequently asked questions ### Does MAYAN ART Hotel Boutique - 10Th. Ave have a pool? ### Is MAYAN ART Hotel Boutique - 10Th. Ave pet-friendly? ### How much is parking at MAYAN ART Hotel Boutique - 10Th. Ave? ### What time is check-in at MAYAN ART Hotel Boutique - 10Th. Ave? ### What time is check-out at MAYAN ART Hotel Boutique - 10Th. Ave? ### Where is MAYAN ART Hotel Boutique - 10Th. Ave located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## MAYAN ART Hotel Boutique - 10Th. Ave Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 85 8 - Good 24 6 - Okay 12 4 - Poor 5 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Beth 3 Feb 2026 Liked: Cleanliness, amenities The hotel staff were excellent. The room was clean and the neighborhood was easy to get around. ##### Beth Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Verified traveller 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet, comfortable, and right beside 5th The experience was fantastic! The nights are very quiet and cozy here but the best part is that you're only a few steps away from 5th. Feels like a mini resort in the middle of the action! ##### Verified traveller Stayed 5 nights in Aug 2025 ### 8/10 Good #### Baruth 28 Jul 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities Excellent location, a gem that needs to be polished ##### Baruth Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Angela 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Parking included, nice people, :) ##### Angela Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Luis Ernesto 18 Apr 2025 #### Great value The staff was very kind to us, the beds were fortunately very comfortable, while the rest of the hotel facilities aren't the newest, the price was very good. ##### Luis Ernesto Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tamara 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unique spot off the main area but tucked into a jungle vibe setting. Beautiful pool and super clean rooms. ##### Tamara Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mukesh 20 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities This location and good behaviour of staff. ##### Mukesh Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Eduardo 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very affordable, amazing location and the best staff. The structure is a little old, but it's clean and neat. The host Dany is the best. ##### Eduardo Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Delia 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s lovely, nice pool in the shade. Easy to walk to anywhere in Playa. Large air conditioned rooms. ##### Delia Stayed 4 nights in Aug 2024 ### 8/10 Good #### Andres 10 Feb 2025 Liked: Cleanliness, staff & service, amenities The friendly coati (racoon) that visited me every day ##### Andres Stayed 6 nights in Jan 2025 ### 8/10 Good #### Carlee 23 Jan 2025 Liked: Staff & service Disliked: Amenities You get what you pay for. I stayed here with my sister for seven nights and it was perfect for the price and what we needed. It is located in a good area close to 5th avenue. Parking was free and secure. Our room was clean. There are very few amenities. Only hand soap is provided. The rooms are older, but the pictures match the current state of the hotel. Again this is not fancy or luxurious at all, but the price and location it was perfect for my vacation ##### Carlee Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### P 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is under new management I had stayed at it before and it was a disaster. this time, everything had changed. The wifi worked, and the staff was helpful and friendly. It all went well from my check-in with a young lady named Lorena. She was welcoming and understood my reluctance, but was reassuring, and she was right. I would stay again ##### P Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Oleg 21 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never in my life have I stayed in such a horrible dump — holes in the doors, mold in the bathroom, no hot water for the first three days, countless mosquitoes, bare light bulbs hanging from wires, and no working lights in the main room. On top of that, for over a week during my stay, there was heavy construction noise right behind my room starting at 8:30 AM and going on until late evening — so loud it was impossible to sleep or even stay in the room in the morning. That said, I have to mention the location is very convenient — just 100 meters from Fifth Avenue — and the staff was relatively friendly and didn’t cause me any particular issues. Even though the sheets and towels looked unwashed, there was no shampoo in the toilet, and no soap shelf in the shower room. In conclusion, if you’re looking for something cheap and don’t care about the quality of your stay, you can go ahead and choose this hotel. But if you want something even slightly better, don’t try to save a few bucks — it’s not worth it. ![](https://a.travel-assets.com/ugc/hotel-reviews/861657d5-2e4c-49e0-b54a-1edc5f1f41b1-1753058049873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3339164-b3ae-477b-8f69-dfbf3d5b6667-1753058050175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb153d59-7314-497b-9f05-901e9d3372c3-1753058055177.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3670b908-88a3-4e72-ae97-5ff4c373883c-1753058055269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oleg Stayed 11 nights in Jun 2025 ### 6/10 Okay #### Karina 13 Feb 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities It has a good location, great staff and parking. The down side of it is that hotel needs a BIG renovation, everything looks updated. The AC is really noisy and beds are not as comfortable. ##### Karina Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### James 22 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice folks ##### James Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### ARTURO 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### ARTURO Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Milagro de Jesús 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Milagro de Jesús Stayed 1 night in Dec 2025 ### 6/10 Okay #### Eric 21 Jan 2026 Liked: Staff & service Disliked: Amenities Rooms look old. Urgent refresh needed. ##### Eric Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Carlos 9 Nov 2025 Liked: Staff & service Pool could be cleaner. ##### Carlos Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Aurora 29 Aug 2025 Liked: Amenities Todo excelente ##### Aurora Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ricardo De Jesus 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel ##### Ricardo De Jesus Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Hélène 17 Mar 2025 Liked: Cleanliness, staff & service, amenities Very convenient and well maintained, despite being a little old. ##### Hélène Stayed 27 nights in Feb 2025 ### 2/10 Terrible #### Valerie 2 Dec 2025 Disliked: Cleanliness, staff & service Awful. Awful. Awful. Please do not book this hotel. I want to give this hotel some love but I just can’t. Booked for the pool and the balcony. The pool was covered in slime and the balcony was bolted shut. Parking out back only available when staff was available to let you in and out. Old furniture and trash out back as well. We communicated with the staff about moving and after day two we were offered a room in another property they owned however we had already booked another property. No refund. We paid for 14 days and only used 1.5 days. Multiple requests to speak to the owner directly, both in writing and verbally. NO RESPONSE. DO NOT BOOK THIS PROPERTY! I’m a flight attendant, and I would not wish this property for my passengers or my friends. ##### Valerie Stayed 14 nights in Nov 2025 ### 4/10 Poor #### Arlen 27 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities There are things that didn't work like some lamps, things to hang the towels in the bathroom broken, but the worst, there were cockroaches in the facilities ##### Arlen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rafael 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomended everything is close to this place including 5th ave ##### Rafael Stayed 4 nights in Jun 2024 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - 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