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Overview of Occidental Costa Cancún All Inclusive

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Occidental Costa Cancún All Inclusive

3.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTurtle Beach5 min walk
    Popular LocationLas Perlas Beach12 min walk
    Popular LocationLangosta Beach14 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

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Junior Studio Suite, Hot Tub, Ocean View

  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room

No guest room rating
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Double Room, Terrace

  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Double Room, Sea View

  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

2x2 interconnecting rooms

  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Occidental Costa Cancún All Inclusive is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travellers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Travelling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Scuba diving and waterskiing adventures can be found near the property.
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Map
Popular Location

What's nearby

  • Turtle Beach - 5 min walk
  • Las Perlas Beach - 12 min walk
  • Langosta Beach - 14 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • La Claraboya — 1 min walk
  • México Lindo — 1 min walk
  • Cocos and Grill - 11 min walk
  • La Dolce Vita - 4 min drive
  • Rolandi's - 4 min drive

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 133 rooms provide free minibar items, room service and plasma TVs. Other amenities available to guests include coffee makers, ceiling fans and hairdryers.
Occidental Costa Cancún All Inclusive offers 133 forms of accommodation with a safe and a hairdryer. Plasma televisions are featured in guestrooms. Coffee/tea makers and free minibar items are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the property include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks and beverages included
Room service during certain hours (limited menu)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All meals, snacks and beverages included
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Parasailing
  • Shopping
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún All Inclusive All-inclusive property

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 425 out of 972 reviews
5 - Excellent 44%
Rating 4 - Good. 283 out of 972 reviews
4 - Good 29%
Rating 3 - Okay. 118 out of 972 reviews
3 - Okay 12%
Rating 2 - Poor. 66 out of 972 reviews
2 - Poor 7%
Rating 1 - Terrible. 80 out of 972 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family
Disliked: Cleanliness
Check in they don't explain to you everything you can't loose your bracelets because they will charge u 100 per bracelet which was never told to me pleaSe read what you sign if u loose your room key or towel 25 dollars a card that's crazy ridiculous! The ones in the buffet were nice sum where nice and entertainment. But they were few who was very slow & rude please bring extra mask first hotel who don't provide mask if you forgot it! Won't let u in without a mask but thank god I brought a pack! Lobby store way expensive buy your souvenirs outside ! The bar drinks are water down just take shots or buy your own bottle and ask for the juice! Food was very bland I came to Mexico thinking the Mexican food was going to be better than the USA well New York and hell no they ain't messing with ny Mexican food
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Execellente
Stayed 7 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location
Stayed 4 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. The pool area was very nice and the staff were very friendly. Biggest issue we had was that is very difficult to get reservations for the restaurants, so we mainly just ate at the buffet. Overall had a great time here though and for the price it was great.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11am. The wait to check in was so long and they do not have an early check in option. The check in was my only complaint. The resort was amazing! The views were perfect the food was good and the staff was there for whatever you needed! I’m not understanding why this place not 5 or atleast 4 stars. This resort was amazing. Oh Nd dnt ride the jet skis on the property because if you ride at the lagoon you can ride a very big stretch as appose to the ones on the property where your just ride in a circle. I loved my stay! I had a GREAT time and experience 💯
Stayed 3 nights in May 2021