2/5 Poor
Verified traveller
Travelled with partner, Travelled with group
2 Mar 2021
In the last year, I have stayed at three different Posadas brand hotels and this by far was the biggest disappointment of them all. dirty dishes left for hours in the hallway, when picked up, they floor not cleaned from chocolate. Made reservations at two of the specialty restaurants only to find out the nights we had reservations they were closed. Rooms smelled... damp (best way to describe it). Chair back broke while siting in it, umbrellas werent in some places so no reprieve from the sun, music was repetitive. Saw a roach on the food bar at the buffet and when I mentioned it, they guy just shrugged. At the pool bar, they were technically closed but saw on the other side of the same bar, they were still serving drinks, asked for two shots and they guy said no so I had to directly point out then argue him down as to why others are being served drinks but not us. No adults only area so kids constantly yelling and screaming and like here was no adult supervision. Would NEVER EVER stay here again!
Stayed 4 nights in Feb 2021