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Fiesta Americana Condesa Cancun All Inclusive

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2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Terrace/patio

Overview of Fiesta Americana Condesa Cancun All Inclusive

VIP Access

Fiesta Americana Condesa Cancun All Inclusive

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationAquaworld4 min walk
  • Popular LocationMaya Cancun Museum10 min walk
  • Popular LocationDelfines Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

VIP Access

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About this area

Cancun

Located on the beach, Fiesta Americana Condesa Cancun All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. With jet skiing, kayaking and scuba diving nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Aquaworld - 4 min walk
  • Maya Cancun Museum - 10 min walk
  • Marlin Beach - 2 min drive
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • Restaurante Benazuza - 5 min walk
  • Mole - 8 min walk
  • Restaurante Fuego - 8 min walk
  • Naos - 8 min walk
  • Bana - 8 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

4-star all-inclusive property revitalised in 2019 and located in the heart of Zona Hotelera
3 poolside bars, a swim-up bar and a terrace are just a few of the amenities provided at Fiesta Americana Condesa Cancun All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in hydrotherapy, a body scrub and a body treatment at Miiluma Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature international cuisine and ocean views. Aerobics classes and yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free valet parking
  • An electric car charging station, a gift shop and 12 meeting rooms
  • Concierge services, a banquet hall and wedding services
  • Guest reviews give good marks for the family-friendly amenities, beach locale and helpful staff
Room features
All 507 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and Laptop workspace. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (some restrictions)

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Kalmia
  • Kambú
  • El Mexicano
  • Rosato
  • San Telmo

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Private picnics
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Conference centre (27000 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Renovated entire property – December 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.60 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 8 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
Fiesta Americana Condesa
Fiesta Americana Condesa All Inclusive
Fiesta Americana Condesa All Inclusive Cancun
Fiesta Americana Condesa Cancun
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Condesa
Fiesta Condesa Americana All Inclusive
Fiesta Americana Cancun
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Condessa Cancun
Fiesta Americana Condesa All Inclusive All-inclusive property
Fiesta Americana Condessa Cancun
Fiesta Americana Cancun
Fiesta Americana Condesa All Inclusive Hotel
Fiesta Americana Condesa Cancun All Inclusive
Fiesta Americana Condesa All Inclusive
Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun
Hotel Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun All Inclusive Hotel
Cancun Fiesta Americana Condesa Cancun - All Inclusive Hotel
Fiesta Americana Condesa Cancun - All Inclusive Cancun
Fiesta Americana Condesa Cancun All Inclusive Cancun

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1814 out of 2623 reviews
5 - Excellent 69%
Rating 4 - Good. 503 out of 2623 reviews
4 - Good 19%
Rating 3 - Okay. 158 out of 2623 reviews
3 - Okay 6%
Rating 2 - Poor. 80 out of 2623 reviews
2 - Poor 3%
Rating 1 - Terrible. 68 out of 2623 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the property was well maintained. The beaches had a lot of sea weeds but otherwise pools were clean. Great dining options
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall great experience, friendly and attentive staff. Food options and clean facilities.
Stayed 5 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing customer service!
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Estubimos 6 noches, el Hotel en general esta bueno, las habitaciones son amplias y comodas, la instalacion necesita algun upgrade, el staff fantastico, todos muy serviciales y amables. La comida no la encontre muy buena y falta de variedad y la playa horrible, nunca pudimos usarla, llena de sargazo y el hotel no la limpia. En general pasamos unos dias buenos y placenteros, les recomiedo el hotel
Stayed 5 nights in Aug 2022

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Muy desencantada con la estancia en este hotel Fiesta Condesa Americana en Cancún, lo único con lo que estuve complacida fue con la atención de los meseros. En realidad la instalación requiere de más detalles para dar un mejor servicio , nunca me dejaban suficiente toallas (éramos 4 y solo dejaban 2), en el shower se salía toda la l agua para afuera había que tirar una toalla en el piso de lo contrario se salía toda . En el área de la piscina la limpieza no es buena se ven áreas con partes negras dentro de la piscina, por ej. Donde preparan los cocos y las piñas se ve todo muy sucio. El aire acondicionado de mi habitation no funcionaba bien tampoco en el bar principal en la noche y tampoco tenían ventiladores en el bufete donde el último día el aire acondicionado no funcionaba. En el restaurante italiano siendo una familia de 12 personas con 4 habitaciones rentadas en el hotel no nos unieron unas mesas para cenar en familia. Puedo mencionar muchas otras cosas pero termino diciendo que ni lo recomiendo ni vuelvo a ese hotel .
Stayed 6 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
waited long time for check-in. and no staff welcomed us while waiting.
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good time. The beach is full of seaweed so we could not swim in the ocean. We also had a large bug in our room but the staff came immediately and took c