Cancun Hotel Guide - Hotels with Pool Hotels in Cancun, Quintana Roo

Not too close to neighborhood amenities but Cancun has a great bus service thyat make distances shorter.

Had a great stay there people at Legends bar were great, food was great. Over all I had an amazing experience and my Expedia rep. Chris was fantastic I will definitely be going back.

Great! Room was nice. Staff was great. Food options and bar options were good.

We arrived to stay in a room that had no air conditioning. When they couldn't fix it -- we were upgraded to a much larger space called serenity. This space was huge, with a separate living room, deck, jacuzzi tub, shower and full closet. It was the perfect temperature. Each morning fresh coffee was placed outside of our room by 7am which was a great way to start our day. We were also brought fresh ice cubes every evening. The staff were exceptionally helpful and responsive to all of our needs and questions. Our only issue was that no milk or cream was provided with our delivered coffee-- so we had to go down and ask for it every morning which ruined the pleasure of being provided with coffee to have in our room. Free breakfast was provided every morning till noon-- there were many choices that were all made exactly as we asked-- ie - eggs soft, crunchy waffles, fresh juice, etc. There is a lot to do while you stay here-- you can fill every day with activites, swimming, ziplining, canoeing, kayaking, rafting and there is even a spa. There are many things to do on the island to keep you happy and occupied. This was a great vacation -- we would love to make this an annual event.

Nice pool, good breakfast buffet, friendly staff.

Excellent service!! Nice hotel. Love the food, close to everything

overwhelming hotel and the staff was great treated us like king and queen always smiling and willing to help and assist with what ever we needed

Lovely hotel, great location, clean, friendly staff. Hotel manager Mus is great! Such a fun vacation. Nice and quiet, no parties at this hotel. Very tranquil.

This is a perfect get a away if your looking to relax or want an action packed holiday. The hotel is situated away from the main hotel district in Cancun but this was the attraction for us. Yes they are building a sister hotel next door but by no means does this detract from the overall experience. Should be completed in November of this year if I recall correctly. Rooms are clean & comfortable, food is superb with a wide of restaurants & styles which I defy anyone to dislike. Pool area is picturesque & the beach is amazing. Some seaweed does wash up on shore but the staff are on the case every day. The best feature is the staff, nothing is too much trouble. Fabulous.

The hotel had a friendly and helpful staff. The facilities were clean and comfortable. We had family that stayed at another resort and they admit that we had made the better choice.