Title: La Palma Beachfront Hotel & Club Nautico Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Palma Beachfront Hotel & Club Nautico Adults-only hotel with 24-hour front desk and restaurant ![On the beach](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/4f1b531a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/e3453232.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/ced1af0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/1a8025d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/f1bfec8f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Cancun's shores, La Palma Beachfront Hotel & Club Nautico offers a peaceful getaway. Relax in the garden or enjoy drinks at the poolside bar. Practical amenities include free self-parking and luggage storage, with staff that consistently impresses visitors. 7.6 Good ## Popular amenities - Bar - Room service - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=22271277&PinnedHotelID=22271277&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Double Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/41e52166.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Ocean View ### Highlights Balcony Air conditioning Flat-screen TV Premium bedding Private bathroom Free bottled water Cable channels Daily housekeeping Balcony Air-conditioning Premium bedding Private bathroom Microwave (on request) Free bottled water - 366 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Master Suite Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/ed3edc42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean View 8.0 Very good 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Flat-screen TV Premium bedding Private bathroom Free bottled water Balcony Separate sitting area Separate dining area Air-conditioning Premium bedding Private bathroom - 431 sq ft - Sleeps 2 - 1 King Bed ![Deluxe King Room | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/367067be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Free bottled water Cable channels Daily housekeeping Iron/ironing board Air-conditioning Premium bedding Private bathroom Microwave (on request) Free bottled water Cable channels - 258 sq ft - Sleeps 2 - 1 King Bed ![Standard Double Room Single Use | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22280000/22271300/22271277/7500263e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use ### Highlights Balcony Air conditioning Flat-screen TV Premium bedding Private bathroom Free bottled water Cable channels Daily housekeeping Balcony Air-conditioning Premium bedding Private bathroom Microwave (on request) Free bottled water - 258 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ## You may also like Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews £171 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=09a97f61-c180-4455-8d5e-62f1a441357d&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-La-Palma-Beachfront-Hotel-Club-Nautico.h22271277.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-La-Palma-Beachfront-Hotel-Club-Nautico.h22271277.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13672%2C-86.74667&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AqrTuVxyAisOVyGUIqlnws7MBuU=) Boulevard Kukulcan Km 9.5 Lote 5B2, Cancun, QROO, 77500 #### What's nearby - Cancun Convention Center - 3 min walk - 0.2 miles - Forum Beach - 6 min walk - 0.4 miles - Gaviota Azul Beach - 8 min walk - 0.5 miles - Chac Mool Beach - 14 min walk - 0.8 miles - Hotel Zone Beaches - 19 min drive - 2.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive #### Restaurants - ‪RIU (Lounge Bar) - ‬4 min walk - ‪Starbucks - ‬3 min walk - ‪Kawachi Specialty Restaurant - ‬4 min walk - ‪El Faro - ‬4 min walk - ‪Vips - ‬4 min walk ## About this property ### La Palma Beachfront Hotel & Club Nautico Hotel near Cancun Convention Center Near Forum Beach and Gaviota Azul Beach, La Palma Beachfront Hotel & Club Nautico provides a poolside bar, a terrace and a garden. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk - A lift, luggage storage and concierge services Room features All guest rooms at La Palma Beachfront Hotel & Club Nautico have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - On-request microwaves and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/00c94821.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza - Best Beach Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 131 reviews £95 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 756 reviews £52 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - 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Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,002 reviews £146 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=30674721&PinnedHotelID=30674721&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - On the beach - Terrace ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Free bottled water - Limited room service - Microwave on request ### More - Air conditioning - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Palma Hotel Club Nautico Cancun Palma Hotel Club Nautico Palma Club Nautico Cancun La Palma Hotel Club Nautico La Palma Beachfront & Nautico La Palma Beachfront Hotel & Club Nautico Hotel La Palma Beachfront Hotel & Club Nautico Cancun La Palma Beachfront Hotel & Club Nautico Hotel Cancun ## Frequently asked questions ### Is La Palma Beachfront Hotel & Club Nautico pet-friendly? > No, pets are not allowed at this property. ### How much is parking at La Palma Beachfront Hotel & Club Nautico? > Self-parking is free at this property. ### What time is check-in at La Palma Beachfront Hotel & Club Nautico? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at La Palma Beachfront Hotel & Club Nautico? > Checkout is at noon. ### Does La Palma Beachfront Hotel & Club Nautico provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is La Palma Beachfront Hotel & Club Nautico located? > Nestled on the beach, this Zona Hotelera hotel is within a 5-minute walk of UltraMar Ferry Terminal, Cancun Convention Center and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Gaviota Azul Beach and Forum Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## La Palma Beachfront Hotel & Club Nautico Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 23 8 - Good 20 6 - Okay 8 4 - Poor 7 2 - Terrible 6 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Adriana 30 Sept 2022 Liked: Staff & service, amenities, property conditions & facilities excellant for coulples!! master suite is a must. ##### Adriana Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Kimberly C 21 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing , and wonderful staff :) ##### Kimberly C Stayed 4 nights in Jun 2022 ### 2/10 Terrible #### Jeff 24 Jan 2022 Disliked: Cleanliness, property conditions & facilities The photos are very misleading, some are not even for this property but the neighboring hotel. The beach is terrible. it's overrun with locals and was full of trash and just a bit on the scary side. It appears the locals like to hang out under the dock even when it rains until all hours of the night and you can hear them until way late into the morning. The water pressure is terrible. the shower head in our room was broken, not sure how that doesn't get fixed for what this room costs. I'd never stay here again. This should be a $39 room. guy at desk makes you pay cash when you get there too, guess he knows youll complain and try to get a refund on your credit card. And the bed was hard as a rock too. ##### Jeff Stayed 1 night in Jan 2022 ### 8/10 Good #### DOUGLAS 20 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor custo benefício Excelente custo benefício. Ótima sugestão para fugir dos all inclusive caríssimos. Ao lado de uma praia linda. Bom hotel! ##### DOUGLAS Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Yvonne 23 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!!! Small but cozy hotel (8 rooms), One of the best places I have stayed at. I booked the reservation to go with hubby for his 50th Birthday. The Staff went above and beyond my expectations, they made all the necessary arrangements and decorations for an unforgettable arrival.... balloons, tequila, cake....I can not express my gratitude to Sandro for making this and incredible experience. Both restaurants are reasonably priced, the service was exceptional and the food was very good. We had the Ocean Front Suite, super clean, and perfect to celebrate a birthday weekend; not to mention the view it was SPECTACULAR!!! Definitely Recommend it and I personally will be staying here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/FCD3601B0EB64094EDE1D7EAAE6C0D6C97CCC6231640280420631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/346DA60E474AF512878C7972A4E2CAF3C70FD5FE1640280426125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel Restaurant on Pier](https://a.travel-assets.com/ugc/hotel-reviews/05F07B93C70FD6F09CDA54FFC0A2B98DCFD8AD781640281737649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Mariana Guadalupe Calderón García 13 Dec 2021 Disliked: Staff & service, amenities La ubicación es buena, pero por el precio y la experiencia, hay mejores opciones, no tiene precisamente vista a la playa pero está demasiado cerca de playa caracol. El hotel tiene dos ventanas que dan hacía un restaurante, no hay chance de que toallas o trajes de baño se puedan secar en la habitación por la falta de ventanas. Había demasiado ruido porque está junto a un restaurante bar, y no había personal del hotel en la noche. No hay opciones de desayuno, o si las hay, no sabes ni a dónde comunicarte. Por último,me gustó que me hablaran para confirmar el check in del hotel, pero querían que pagara en efectivo que porque la terminal no estaba funcionando, muy mal, no carguen tanto efectivo, es inseguro, es responsabilidad del hotel respetar el cobro por tarjeta y solucionar el tema con su terminal. ##### Mariana Guadalupe Calderón García Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Jose Gabino 22 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that everything is a walking distance and it's on the beachfront. Only thing I didn't like is that there was no hot water. ##### Jose Gabino Stayed 4 nights in Nov 2021 ### 10/10 Excellent #### Marisela 8 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities Okay ##### Marisela Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 11 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the location, most beaches, restaurants and clubs are a short walking distance. ##### Verified traveller Stayed 5 nights in Feb 2021 ### 6/10 Okay #### Verified traveller 30 Dec 2020 Liked: Cleanliness, staff & service, room comfort #### Disappointed. Doesn't feel like a hotel. Very nice staff. Room good, but very low water pressure making showers difficult. It does not feel like a hotel, rather some rooms behind a run down and semi-closed seaside club. The small bar is closed after 6pm. It looks like the owners are waiting to be bought out and haven't invested for a long time. Photos make the place look better than reality. ##### Verified traveller Stayed 10 nights in Dec 2020 ### 4/10 Poor #### Verified traveller 24 Dec 2020 Liked: Cleanliness Disliked: Staff & service, room comfort Hotel staff disappeared, no one to get help from. No hot water. TV only syncs on the hotel channel. When we got back from dinner the hotel door was closed and there was no one to help us. We jumped over the wall to get in. ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### Verified traveller 29 Nov 2020 Liked: Cleanliness, amenities, property conditions & facilities Property is located walking distance to attractions. And beach is well kept. ##### Verified traveller Stayed 5 nights in Nov 2020 ### 8/10 Good #### Verified traveller 29 Nov 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Buena relación calidad/precio. Necesitas hablar directamente con el establecimiento, y en verdad me refiero a llamar por teléfono y acordar el check in, yo me confié en poner en la página de hoteles.com mi hora de entrada y al llegar no había nadie para recibirme. No hubo servicio de tv durante mis 4 noches de estancia. Y agua caliente solo 2 días de los 4. En general la estancia fue buena a secas ya que solo use el hotel para dormir, y la limpieza si es muy buena. Tiene una pequeña playa prácticamente privada y está hermosa. Tiene un muelle donde puedes descansar y contemplar el paisaje mejor que en cualquier otra zona de Cancún. ##### Verified traveller Stayed 4 nights in Nov 2020 ### 8/10 Good #### Oscar 4 Nov 2020 Liked: Cleanliness, staff & service, room comfort #### Estancia regular Es un hotel pequeño en la zona hotelera, ese día el mar estuvo con alto oleaje, pero dicen que el mar es muy bonito ahí, pero en regular estuvo buena la estancia ##### Oscar Stayed 1 night in Nov 2020 ### 2/10 Terrible #### Verified traveller 19 Oct 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a hotel Not a hotel, it's a bar with rooms in the back. Very misleading posts. Pics don't reflect current status of run down place. Not clean at all. Hairs in the shower ![](https://a.travel-assets.com/ugc/hotel-reviews/22801E061491A048162EF48DC14C283261AF83751603077741987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3CBB82F0C95901B267AC388FD2BFB1A9C1B70DED1603077741828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2020 ### 8/10 Good #### Alan, Mexicali 3 Oct 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities relacion precio beneficio es buena. Solo que para ser la Master Suite le arruina la vista el techo del bar. El Microondas no funciona, no tienen plancha en la habitación y si no la pides con tiempo en la tarde noche ya no hay quien te pueda prestar una porque el ama de llaves ya se fue ##### Alan Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller 15 Sept 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice room and good price. Cute room, ocean front. Would book this hotel again. There weren't many people working there, but they had a guy on-site that ##### Verified traveller Stayed 4 nights in Sep 2020 ### 8/10 Good #### Verified traveller 7 Jul 2020 Liked: Cleanliness, staff & service #### k The place was ok. Not great but not bad. I don’t think I would stay here again. Service was definitely great though. ![](https://a.travel-assets.com/ugc/hotel-reviews/ADD168027C26240EAECEDC8F67366926B981333E1594136436761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2020 ### 6/10 Okay #### Verified traveller 4 Mar 2020 Liked: Cleanliness, staff & service near a public beach, not a hotel . only 2 rooms can actually see the ocean. basic amenities . difficult to find -no sign out front. narrow road way to enter property and limited parking ##### Verified traveller Stayed 7 nights in Feb 2020 ### 8/10 Good #### Mike, Tampa 19 Jan 2020 Liked: Cleanliness, staff & service, amenities This is one of the very few hotels in Cancun that is actually right on the water and has 2 or 3 rooms that give the feel of being on the water. We requested a king bed but when we arrived, it was 2 single beds. The next day the staff corrected the bed problem. When we arrived the door handle and lock was broken. Eventually the staff got some one to fix it but during the time we were there it began again to come apart. I told the manager about this when we left. I think this is an air b&b rather than a hotel. The room does not include breakfast like most hotels. Not even coffee is available in the morning. I had to go across the street to a Starbucks to get coffee every morning. The staff was super nice and friendly. They tried to fix all problems we mentioned but there are some things they cannot do since the facility is not really a hotel. I think Expedia should make sure the information presented to potential customers makes it clear that La Palma Beachfront Hotel is not really a hotel. ##### Mike Stayed 5 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 9 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Front desk guy was great. He set us up with a cab for early morning back to the airport. I understand its Cancun and warm, 75 F, but hot showers for this kind of money in 3rd world really are expected. Keeps a traveler happy restful and coming back ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 7 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is super clean and our room had a beautiful view of the water. The beach is a stone throw from the front door. The bar and restaurant were great drinks and delicious food. I’ll be staying here again. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Paulo Rogério 22 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cancun Tropicasher Impecavel, gerentes amaveis, ficou faltando aquela cafeteira para as manhãs (e nao ha onde comprar cafe), local seguro, praia otima, perto de tudo. ##### Paulo Rogério Stayed 6 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller 5 Oct 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Its a cute little area but did not feel safe at all. Employees has attitude everytime. Honestly regret booking a room with them. ##### Verified traveller Stayed 7 nights in Sep 2019 ### 8/10 Good #### Kris, New york 14 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities It was close to downtown and the ferry. A little hard to locate. ##### Kris Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)