Title: Sun Palace Cancun - Adults Only - All-inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sun Palace Cancun - Adults Only - All-inclusive Adults-only property with 4 restaurants and 3 outdoor pools ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/522f94a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/51eddb8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Deluxe Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/ad8fdcf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/71a0f4cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/d6e521eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At this adults-only, all-inclusive resort, turquoise waters meet white sand beaches. Guests can book a body scrub at the spa, savor Italian cuisine, or lounge by one of three outdoor pools. Attentive staff and free WiFi earn praise from visitors. VIP Access 9.2 Wonderful ## Popular amenities - - - - - - £543 includes taxes & fees 26 Nov - 27 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Superior Junior Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/42ec4eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite Ocean View - King Size Bed 8.4 Very good 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Down duvet - 570 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Superior Governor Suite Partial Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/159ff7c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Governor Suite Partial Ocean View - King Size Bed ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Dining table Free minibar items Smart TV Hypo-allergenic bedding - 570 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Superior Two Bedroom Presidential Suite - Ocean View | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/80cb7a93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Presidential Suite - Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Dining table Free minibar items Smart TV Hypo-allergenic bedding - 570 sq ft - 2 bedrooms - Ocean view - Sleeps 4 - 2 King Beds ![Superior Junior Suite Ocean View - Two Double Beds | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/814b9632.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite Ocean View - Two Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Separate bedroom - 570 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/8898887b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Separate bedroom - 420 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/94938168.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Suite Ocean View - King Size Bed 8.8 Excellent 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Separate bedroom - 570 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/8898887b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - King Size Bed 9.6 Exceptional 65 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Separate bedroom - 435 sq ft - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,351 reviews £92 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=dac6d505-7e98-4010-b0d4-0cc883be1c0f&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/af631c2f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - All-Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,909 reviews £362 includes taxes & fees 17 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sun-Palace-Couples-Only-All-Inclusive.h428591.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sun-Palace-Couples-Only-All-Inclusive.h428591.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04419%2C-86.78292&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4DsqiB3ZX3jWXNN1DW_oePMlCgA=) Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Iberostar Cancun Golf Course - 2 min drive - 1.3 miles - El Rey Ruins - 2 min drive - 1.6 miles - Delfines Beach - 3 min drive - 1.8 miles - Aquaworld - 6 min drive - 4.4 miles - Riviera Cancun Golf Resort - 9 min drive - 4.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive #### Restaurants - ‪Arena Sports Bar - ‬6 min walk - ‪La Hacienda Restaurant - ‬5 min drive - ‪Royal Solaris Cancun - ‬7 min walk - ‪La Estancia - ‬5 min drive - ‪Sun Palace - ‬1 min walk ## About this property ### Sun Palace Cancun - Adults Only - All-inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to a manicure/pedicure, a massage or aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on-site. You'll also enjoy the following perks during your stay: - 3 outdoor pools, along with sunloungers and a swim-up bar - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - Massage treatment rooms, beach umbrellas and ATM/banking services - Guest reviews speak highly of the beach locale, pool and helpful staff Room features All 247 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Hypo-allergenic bedding, down duvets and free rollaway/extra beds - Bathrooms with Jetted bath and free toiletries - Smart TVs with premium channels - Balconies, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All meals, snacks and beverages included 24-hour room service ### Activities and facilities/equipment All non-motorised water sports are included. ## Similar properties ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23100000/23092300/23092201/7c7ebc43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Haven Riviera Cancun - All Inclusive - Adults Only Cancun - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 4,779 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=23092201&PinnedHotelID=23092201&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1150000/1140800/1140762/d3d626bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live Aqua Cancun - Adults Only - All-Inclusive Zona Hotelera - 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All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,055 reviews £327 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=69562378&PinnedHotelID=69562378&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/9f651f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,002 reviews £778 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27301&PinnedHotelID=27301&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1090000/1087300/1087294/db2c1bee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Las Americas - Adults Only- All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 4,907 reviews £270 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1087294&PinnedHotelID=1087294&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/29000000/28770000/28763100/28763088/ac1f4d95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Coral Cancún - Adults Only - All Inclusive Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=28763088&PinnedHotelID=28763088&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4900000/4892500/4892414/1dada2c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandos Cancún All Inclusive - Adults Only Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,166 reviews £339 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4892414&PinnedHotelID=4892414&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available daily 7 AM to 11:30 AM - 2 poolside bars - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Aurora - Fuego - La Tratto - Thai ### Things to do - 3 outdoor pools - Full-service spa - Gym - Hot tub - Outdoor pool (guest access) - Sauna - Shopping - Steam room ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Braille/raised signage - Doorbell and phone notification - Front entrance ramp - Handrails in stairways (100 centimetre high) - Lift (89 centimetre wide door) - Magnifying mirror - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 8 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free rollaway/extra bed - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Smart TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-000965/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as All Inclusive Sun Sun Couples Sun Palace Couples Sun Palace Couples Only Sun Palace Couples Only All Inclusive Sun Palace Couples Only All Inclusive Cancun Sun Palace Couples Only Cancun Sun Palace Couples All Inclusive Cancun Sun Palace Couples All Inclusive Sun Palace Couples Cancun Sun Palace Couples All Inclusive All-inclusive property Cancun Sun Palace Couples All Inclusive All-inclusive property Sun Couples Inclusive inclusi ## Frequently asked questions ### Does Sun Palace Cancun - Adults Only - All-inclusive have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on 26 Nov 2025 start from £542.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Sun-Palace-Couples-Only-All-Inclusive.h428591.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sun Palace Cancun - Adults Only - All-inclusive? > Self-parking is free at this property. ### What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive? > Checkout is at noon. ### Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies. ### Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive? > Yes, the property is all-inclusive. All food and drinks are included. ### Where is Sun Palace Cancun - Adults Only - All-inclusive located? > Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sun Palace Cancun - Adults Only - All-inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 736 8 - Good 158 6 - Okay 66 4 - Poor 18 2 - Terrible 22 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Brenda 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone who works there are so friendly and extremely hard workers! ##### Brenda Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Oscar 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thai Restaurant was amazing ##### Oscar Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Candace 19 Oct 2025 Liked: Amenities Everything ##### Candace Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Maria Loraine 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional resort. Exceptional staff, Gabriel, Eric, Steven, Daniel, Mario!!🙌 ##### Maria Loraine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Angela 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed there with the hubby. Very relaxing and quiet. Not a party scene, but they have an entertainment staff and they were wonderful. Food was amazing. Service was excellent. We will be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/0c6ff33a-438a-4505-bb12-133abca196d3-1756642573672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 5 nights in Aug 2025 ### 8/10 Good #### Alex-Liang 27 Jun 2025 Liked: Cleanliness, staff & service The all inclusive package is great and the staffs are welcoming and helpful. ##### Alex-Liang Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Mario Alejandro 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were really friendly and helpful. We were celebrating our anniversary and they brought us chocolate covered strawberries, as well as a volcano cake at the Thai restaurant. ##### Mario Alejandro Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### EDWARD 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, wonderful and very nice staff. Very beautiful place with great views!! ![](https://a.travel-assets.com/ugc/hotel-reviews/51774ee9-5b88-4dea-a736-d2d010d49ba3-1749515443478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### EDWARD Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Andre Ranarde 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the food and Customer service. Adult only Resort was Quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/1eeeaf57-6773-4bc1-971e-661cde5fe2ae-1752788416241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b552442-73c5-46eb-95f0-5821660ae32d-1752788417069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andre Ranarde Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jacolbey 2 Aug 2025 Liked: Amenities, property conditions & facilities Overall great experience but wish restaurants were open more. ##### Jacolbey Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Yandy 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect and wonderfull ##### Yandy Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Jacoba J 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food excellent, restaurants very professional and absolutely an amazing experience how staff treated us, very unique. We had King size bed, very nice, the rooms were perfectly kept up thru our stay, and we were spoiled. Sun Palace is the best we had ever been to. Will go again for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/f3b19195-8109-49bf-b625-201a695a7477-1754088372469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc05a56c-2670-48a8-b0b7-66c5d0619bd2-1754088372942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65a412ce-f00e-41d7-9656-0235b4fc9e42-1754088373017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Huge turtles come out at night and lay eggs in sand, they weigh between 400 and 600 pounds. ](https://a.travel-assets.com/ugc/hotel-reviews/32e883f9-5111-4666-8d83-cfec724bc54d-1754088373191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacoba J Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Mariam 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very aggressive and wouldn’t leave us alone ##### Mariam Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Elizabeth 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was wonderful!! ##### Elizabeth Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Casey 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the food, ambience and nightly entertainment. Highly recommend this property and would return. ![](https://a.travel-assets.com/ugc/hotel-reviews/49965c18-37c4-455c-acf4-daaca0ffc06b-1749558612373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Casey Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### DAndra 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome experience. ##### DAndra Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was extremely professional and helpful and the hotel was extremely clean! ##### James Stayed 6 nights in May 2025 ### 10/10 Excellent #### Guadalupe 23 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience ##### Guadalupe Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Samuel 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the best service I have ever had at a at an all inclusive resort. Jonathan for the entertainment was exceptional!! Juan at breakfast was extremely accommodating!! Alexander at the Tai restaurant was one of the best waiters I have ever had!! Will return for another visit before the end of the year. ##### Samuel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tijuan 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our 4th trip to Sun palace. Our anniversary dinner on the beach was very romantic. The food was fantastic as always, however we were not to fond of the changes to the Fuego menu. Bring back the bacon wrapped chicken, please...... We visited Trattoria twice for the chicken masala and impeccable service. Sun palace feels like home to us and we cannot wait to see everyone again next year! ##### Tijuan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Almete 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a great place to have a vacation. Nice and clean good food. ##### Almete Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jorge 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Jorge Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Marcus 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will be back very soon ##### Marcus Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Monserrat 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was all ammazing ##### Monserrat Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Isaac Reimer 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and helpful. Our room was spotless and the A/C kept it nice and cool all day and night! The activity at the party pool was Excellent! Jonathan and Pedro deserve a medal for entertaining us all day!! The food was better than any resort we’d ever stayed in Cancun. We’d definitely be back!! ##### Isaac Reimer Stayed 5 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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