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Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 1 King Bed, Jetted Tub
Room with view
570 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Club Room, 1 King Bed, Concierge Service
Room with view
570 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, Jetted Tub, Ocean View
Room with view
435 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Grand Room, 1 King Bed
Room with view
570 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Jetted Tub, Resort View
435 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Business centre

Location

Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Cancún Underwater Museum (Punta Nizuc), El Rey Ruins and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Sun Palace Couples Only All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room amenities

All 252 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Sun Palace Couples Only All Inclusive

Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO 77500

Renovations & Closures

This property is undergoing renovations from 27 May 2019 until 29 February 2020 (completion date subject to change).

During renovations, the resort will make every effort to minimise noise and disturbance.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks and beverages included
  • 24-hour room service

Not included

  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Laundry/dry cleaning services not included
  • All available beverages included
  • Taxes included
  • 24-hour room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Gratuities included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All non-motorised water sports included
  • All food and beverages included

Hotel Amenities

Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sun Palace Couples Only All Inclusive features a full-service spa, 2 the outdoor swimming pools, an indoor pool and an outdoor pool. Dining is available at one of the resort's 4 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business centre is on-site at this 4-star property. This all-inclusive resort also offers a hot tub, a fitness centre and a sauna. Guests can use the outdoor pool at a partner property. On-site self-parking is complimentary.

Sun Palace Couples Only All Inclusive is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 2
  • Lift
  • Number of bars/lounges - 3
  • Fitness facilities
  • Number of poolside bars - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Swim-up bar
  • Conference space
  • Business centre
  • Free breakfast
  • Spa treatment room(s)
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Steam room
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Free wired Internet
  • Smoke-free property
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Spa tub
  • Total number of rooms - 252
  • Number of floors - 8
  • Number of buildings/towers - 9
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Sun Palace Couples Only All Inclusive offers 252 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Premium TV channels
  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free bottled water
  • Free local calls
  • Private bathroom
  • In-room climate control (air conditioning)
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Jetted bathtub
  • Separate bathtub and shower
  • Satellite TV service
  • Balcony
  • Minibar (stocked, free items)
  • Room service (24 hours)
  • Flat-panel TV

Where to Eat

A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.

La Tratto – This restaurant specialises in Italian cuisine and only serves dinner.

Aurora – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

The Steak – This poolside seafood restaurant specialises in regional cuisine and only serves dinner.

On-site venue No. 4 – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

On-site venue No. 5 – This lobby lounge serves breakfast and light fare.

24-hour room service is available.

Nearby Things to Do

2 the outdoor swimming pools are on site along with an indoor pool. In addition to an outdoor pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Personal motorised watercraft on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

Hotel Names

  • All Inclusive Sun
  • Sun Couples
  • Sun Palace Couples
  • Sun Palace Couples Only
  • Sun Palace Couples Only All Inclusive
  • Sun Palace Couples Only All Inclusive Cancun
  • Sun Palace Couples Only Cancun
  • Sun Palace Couples All Inclusive Cancun
  • Sun Palace Couples All Inclusive
  • Sun Palace Couples Cancun
  • Sun Palace Couples All Inclusive All-inclusive property Cancun
  • Sun Palace Couples All Inclusive All-inclusive property
  • Sun Couples Inclusive inclusi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children aged 18 years old and younger are not permitted at this property.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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