Title: Sun Palace Cancun - Adults Only - All-inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=428591&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sun Palace Cancun - Adults Only - All-inclusive Adults-only beachfront property with 3 outdoor pools ## Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive ![3 outdoor pools, pool loungers - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/522f94a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/de93e526-6744-4597-8e77-ef81caa5d9f4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Superior Deluxe Ocean View, King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/ad8fdcf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Two Bedroom Presidential Suite, Ocean View | Terrace/patio - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/71a0f4cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/51eddb8e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At this adults-only, all-inclusive resort, turquoise waters meet white sand beaches. Guests can book a body scrub at the spa, savor Italian cuisine, or lounge by one of three outdoor pools. Attentive staff and free WiFi earn praise from visitors. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities £543 includes taxes & fees 16 Dec - 17 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=428591&PinnedHotelID=428591&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 21 of 21 rooms ### View all photos for Superior Junior Suite, Ocean View, King Size Bed ![Superior Junior Suite, Ocean View, King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/42ec4eaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite, Ocean View, King Size Bed 8.4 Very good 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Blackout curtains - 570 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite Junior with Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/665b1e86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 570 sq ft - Sleeps 4 ### View all photos for Suite with Partial Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/fcec3d1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Partial Sea View - 570 sq ft - Sleeps 2 ### View all photos for Superior Governor Suite, Partial Ocean View, King Size Bed ![Superior Governor Suite, Partial Ocean View, King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/159ff7c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Governor Suite, Partial Ocean View, King Size Bed ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Dining table Free minibar items Smart TV Hypo-allergenic bedding - 570 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite Presidential with Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/2ce03c25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential with Sea View - 1377 sq ft - Sleeps 4 ### Superior Honeymoon Suite - Sleeps 2 ### View all photos for Superior Two Bedroom Presidential Suite, Ocean View ![Superior Two Bedroom Presidential Suite, Ocean View | Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/80cb7a93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Presidential Suite, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Dining table Free minibar items Smart TV Hypo-allergenic bedding - 570 sq ft - 2 bedrooms - Ocean view - Sleeps 4 - 2 King Beds ### View all photos for Superior Junior Suite, Ocean View, Two Double Beds ![Superior Junior Suite, Ocean View, Two Double Beds | Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/814b9632.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite, Ocean View, Two Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Blackout curtains - 570 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/8898887b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Blackout curtains - 420 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Superior Honeymoon Suite, Ocean View, King Size Bed ![Superior Honeymoon Suite, Ocean View, King Size Bed | Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/94938168.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Suite, Ocean View, King Size Bed 8.8 Excellent 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Blackout curtains - 570 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### Superior Deluxe Ocean View - Sleeps 2 ### Superior Junior Suite Ocean View - King Size Bed - Sleeps 2 ### View all photos for Superior Deluxe Ocean View, King Size Bed ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/8898887b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View, King Size Bed 9.6 Exceptional 65 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV Hypo-allergenic bedding Blackout curtains - 435 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### Superior Junior Suite Ocean View - Two Double Beds - Sleeps 4 ### Superior Two Bedroom Presidential Suite - Sleeps 4 ### View all photos for Superior Governor Suite ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/d1681d78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Governor Suite - Sleeps 2 ### View all photos for Room Standard with Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/5fddc5a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 430 sq ft - Sleeps 2 ### View all photos for Room Superior with Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/2de58622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Sea View - 570 sq ft - Sleeps 2 ### View all photos for Suite Junior with Sea View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/1d60d782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 570 sq ft - Sleeps 2 ### Superior Deluxe Ocean View-Book 4 Nights, Get 2 Nights At Punta Cana - Sleeps 2 ### View all photos for Superior Deluxe King Room With Ocean View ![Hypo-allergenic bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/430000/428600/428591/2dfff831.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe King Room With Ocean View - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sun-Palace-Couples-Only-All-Inclusive.h428591.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sun-Palace-Couples-Only-All-Inclusive.h428591.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04419%2C-86.78292&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4DsqiB3ZX3jWXNN1DW_oePMlCgA=) Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon \- 2 min walk \- 0.1 miles - Iberostar Cancun Golf Course \- 19 min walk \- 1.0 mile - El Rey Ruins \- 3 min drive \- 1.6 miles - El Rey Ruins Trailhead \- 3 min drive \- 1.6 miles - Delfines Beach \- 3 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive #### Restaurants - ‪Arena Sports Bar - ‬6 min walk - ‪Royal Solaris Cancun - ‬7 min walk - ‪La Hacienda Restaurant - ‬5 min drive - ‪La Estancia - ‬5 min drive - ‪Sun Palace - ‬1 min walk ## About this property ### Sun Palace Cancun - Adults Only - All-inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to hydrotherapy, a facial or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on-site. You'll also enjoy the following perks during your stay: - 3 outdoor pools, along with sunloungers and a swim-up bar - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - Smoke-free property, concierge services and a gift shop - Guest reviews speak highly of the beach locale, pool and helpful staff Room features All 247 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Hypo-allergenic bedding, down duvets and free rollaway/extra beds - Bathrooms with Jetted bath and free toiletries - Smart TVs with premium channels - Balconies, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All meals, snacks and beverages included 24-hour room service ### Activities and facilities/equipment All non-motorised water sports are included. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1150000/1140800/1140762/d3d626bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live Aqua Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 1,896 reviews £452 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1140762&PinnedHotelID=1140762&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/29000000/28770000/28763100/28763088/ac1f4d95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Coral Cancún - 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Adults Only - All Inclusive Playa Mujeres - Pool - All-inclusive - Spa - Pet-friendly 9.4 Exceptional 1,365 reviews £598 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=27527416&PinnedHotelID=27527416&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available daily 7 AM to 11:30 AM - 2 poolside bars - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Aurora - Fuego - La Tratto - Thai ### Things to do - 3 outdoor pools - Full-service spa - Gym - Hot tub - Outdoor pool (guest access) - Sauna - Shopping - Steam room ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Braille/raised signage - Doorbell and phone notification - Front entrance ramp - Handrails in stairways (100 centimetre high) - Lift (89 centimetre wide door) - Magnifying mirror - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 8 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free rollaway/extra bed - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Smart TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-000965/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as All Inclusive Sun Sun Couples Sun Palace Couples Sun Palace Couples Only Sun Palace Couples Only All Inclusive Sun Palace Couples Only All Inclusive Cancun Sun Palace Couples Only Cancun Sun Palace Couples All Inclusive Cancun Sun Palace Couples All Inclusive Sun Palace Couples Cancun Sun Palace Couples All Inclusive All-inclusive property Cancun Sun Palace Couples All Inclusive All-inclusive property Sun Couples Inclusive inclusi ## Frequently asked questions ### Does Sun Palace Cancun - Adults Only - All-inclusive have a pool? ### How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive? ### Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly? ### How much is parking at Sun Palace Cancun - Adults Only - All-inclusive? ### What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive? ### What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive? ### Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive? ### Where is Sun Palace Cancun - Adults Only - All-inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sun Palace Cancun - Adults Only - All-inclusive Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 739 8 - Good 153 6 - Okay 66 4 - Poor 18 2 - Terrible 23 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Nichole 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort was amazing all around. ##### Nichole Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mark 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean rooms and beautiful beaches. We will definitely be back ##### Mark Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Leon D 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was exceptional ![](https://a.travel-assets.com/ugc/hotel-reviews/e3c3c597-85f3-42d7-b032-1b75c249ce7b-1763719281364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leon D Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Brenda 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone who works there are so friendly and extremely hard workers! ##### Brenda Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Anjay 2 Dec 2025 Room had a humidity and mold issue. Very surprising as this hotel is highly rated. The mold issue seems to be all over the hotel. ##### Anjay Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Carlton 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Always ##### Carlton Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Amparo 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes!! Excellent service!! ##### Amparo Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Oscar 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thai Restaurant was amazing ##### Oscar Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Brian Joseph 13 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities Loved it! My first time in Cancun was very enjoyable, thanks in part to a very beautiful place called sun palace. ##### Brian Joseph Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Maria Loraine 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional resort. Exceptional staff, Gabriel, Eric, Steven, Daniel, Mario!!🙌 ##### Maria Loraine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Kristan 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort! ##### Kristan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Candace 19 Oct 2025 Liked: Amenities Everything ##### Candace Stayed 4 nights in Oct 2025 ### 8/10 Good #### Alex-Liang 27 Jun 2025 Liked: Cleanliness, staff & service The all inclusive package is great and the staffs are welcoming and helpful. ##### Alex-Liang Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Angela 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed there with the hubby. Very relaxing and quiet. Not a party scene, but they have an entertainment staff and they were wonderful. Food was amazing. Service was excellent. We will be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/0c6ff33a-438a-4505-bb12-133abca196d3-1756642573672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### EDWARD 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, wonderful and very nice staff. Very beautiful place with great views!! ![](https://a.travel-assets.com/ugc/hotel-reviews/51774ee9-5b88-4dea-a736-d2d010d49ba3-1749515443478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### EDWARD Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Andre Ranarde 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the food and Customer service. Adult only Resort was Quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/1eeeaf57-6773-4bc1-971e-661cde5fe2ae-1752788416241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b552442-73c5-46eb-95f0-5821660ae32d-1752788417069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andre Ranarde Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mario Alejandro 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were really friendly and helpful. We were celebrating our anniversary and they brought us chocolate covered strawberries, as well as a volcano cake at the Thai restaurant. ##### Mario Alejandro Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jacolbey 2 Aug 2025 Liked: Amenities, property conditions & facilities Overall great experience but wish restaurants were open more. ##### Jacolbey Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tamara 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Little Getaway The palace is the place to stay when u go on vacation. Everything is so perfect. I recommend 10x over. ![](https://a.travel-assets.com/ugc/hotel-reviews/10eeb666-15c3-488e-ac72-02148718bf8c-1755580397115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79bc7022-0466-4fa1-949f-648e9c11304e-1755580397048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tamara Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Yandy 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect and wonderfull ##### Yandy Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Elizabeth 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was wonderful!! ##### Elizabeth Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jacoba J 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food excellent, restaurants very professional and absolutely an amazing experience how staff treated us, very unique. We had King size bed, very nice, the rooms were perfectly kept up thru our stay, and we were spoiled. Sun Palace is the best we had ever been to. Will go again for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/f3b19195-8109-49bf-b625-201a695a7477-1754088372469.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc05a56c-2670-48a8-b0b7-66c5d0619bd2-1754088372942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65a412ce-f00e-41d7-9656-0235b4fc9e42-1754088373017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Huge turtles come out at night and lay eggs in sand, they weigh between 400 and 600 pounds. ](https://a.travel-assets.com/ugc/hotel-reviews/32e883f9-5111-4666-8d83-cfec724bc54d-1754088373191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacoba J Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Casey 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the food, ambience and nightly entertainment. Highly recommend this property and would return. ![](https://a.travel-assets.com/ugc/hotel-reviews/49965c18-37c4-455c-acf4-daaca0ffc06b-1749558612373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Casey Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Mariam 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very aggressive and wouldn’t leave us alone ##### Mariam Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### James 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was extremely professional and helpful and the hotel was extremely clean! ##### James Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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