Title: Hyatt Place Cancun Airport Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Place Cancun Airport Hotel in Cancun with free breakfast and free airport shuttle ## Photo gallery for Hyatt Place Cancun Airport ![Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets - Hyatt Place Cancun Airport (Cancun)](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/eb267742.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed (1 Bedroom) | View from room - Hyatt Place Cancun Airport (Cancun)](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/2ce4180b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hyatt Place Cancun Airport (Cancun)](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/3accb5df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hyatt Place Cancun Airport (Cancun)](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/94d2aef2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hyatt Place Cancun Airport (Cancun)](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/c13bef83.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Hyatt Place Cancun Airport and take advantage of free continental breakfast, a free return airport shuttle and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Reviews 9.2 Wonderful ## Popular amenities - Free airport shuttle - Gym - Bar - Pool - Laundry - Breakfast included £84 includes taxes & fees 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a3ac39cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Roll-in Shower (Accessible) 10.0 Exceptional 1 review ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Roll-in Shower (Accessible) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a85498e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Roll-in Shower (Accessible) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mangrove View) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a85498e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mangrove View) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds (Mangrove View) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a3ac39cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mangrove View) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed (High Floor) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a85498e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (1 Bedroom) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/8ec20fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (1 Bedroom) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a3ac39cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/a85498e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/8ec20fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Mangrove View, 1 Bedroom) ### Highlights Air conditioning Separate bedroom Private bathroom Iron/ironing board Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/19000000/18030000/18023600/18023570/a077c09d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Cancún Cumbres Cancun - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hyatt-Place-Cancun-Airport.h119188667.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hyatt-Place-Cancun-Airport.h119188667.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04256%2C-86.85039&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u-d_vNYjdc8CFGXrHUH36upvgUY=) Carretera Cancun Tulum 60, Cancun, QROO, 75220 #### What's nearby - El Tinto Golf Course \- 3 min drive \- 2.5 miles - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park \- 5 min drive \- 4.2 miles - Playa Coral \- 5 min drive \- 4.2 miles - Riviera Cancun Golf Resort \- 5 min drive \- 3.7 miles - Arrecife de Puerto Morelos National Park \- 6 min drive \- 4.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 5 min drive #### Restaurants - ‪Margaritaville - ‬7 min drive - ‪Berryhill Baja Grill Cantina - ‬5 min drive - ‪Guy Fieri Kitchen + Bar - ‬7 min drive - ‪Guacamole Grill - ‬5 min drive - ‪The Lounge - ‬5 min drive ## About this property ### Hyatt Place Cancun Airport Hotel near Moon Palace Golf Club Free continental breakfast, a free return airport shuttle and a coffee shop/cafe are just a few of the amenities provided at Hyatt Place Cancun Airport. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with laundry facilities and a bar. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Smoke-free property, 2 meeting rooms and a dock - Outdoor furniture, a 24-hour front desk and tour/ticket information Room features All 156 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. More amenities include: - Daily housekeeping and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/35000000/34780000/34773700/34773624/f5bcf5c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Airport Cancun - Pool - Hot tub - Breakfast included - Free airport shuttle 9.2 Wonderful 3,354 reviews £84 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=34773624&PinnedHotelID=34773624&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753875/06ef7c06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Cancun Airport Cancun - Pool - Hot tub - Free airport shuttle - Parking included 8.8 Excellent 1,247 reviews £84 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1753875&PinnedHotelID=1753875&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/9c10107e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,667 reviews £124 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=71554881&PinnedHotelID=71554881&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/101000000/100700000/100695200/100695175/06575793.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express By Marriott Cancun Aeropuerto Cancun - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 732 reviews £66 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=100695175&PinnedHotelID=100695175&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29390000/29380500/29380440/4d33fe24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Cancún Aeropuerto Riviera Cancun - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,006 reviews £65 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=29380440&PinnedHotelID=29380440&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/cd487e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,316 reviews £98 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/71000000/70140000/70134700/70134699/d9a88050.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hive Cancun by G Hotels Cancun - Pool - Breakfast included - Spa - Parking included 8.2 Very good 717 reviews £111 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=70134699&PinnedHotelID=70134699&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76710000/76702400/76702369/d582cffc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LOL HA Hotel Boutique Aeropuerto Cancún Alfredo V. 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Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 0.03 per cent We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 100 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ## Frequently asked questions ### Does Hyatt Place Cancun Airport have a pool? ### How much does it cost to stay at Hyatt Place Cancun Airport? ### Is Hyatt Place Cancun Airport pet-friendly? ### How much is parking at Hyatt Place Cancun Airport? ### What time is check-in at Hyatt Place Cancun Airport? ### What time is check-out at Hyatt Place Cancun Airport? ### Does Hyatt Place Cancun Airport provide a shuttle to the airport? ### Where is Hyatt Place Cancun Airport located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Place Cancun Airport Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 47 8 - Good 8 6 - Okay 4 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Jocatvio 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel ##### Jocatvio Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 14 Dec 2025 Liked: Staff & service, amenities, property conditions & facilities Good breakfast options, food and service was good ##### Luis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Maria 16 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, nice staff, great overall! ##### Maria Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Elizabeth 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean room and convenient location! ##### Elizabeth Stayed 1 night in Nov 2025 ### 8/10 Good #### Gonzalo 1 Dec 2025 Disliked: Amenities Clean room, nice staff ##### Gonzalo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### mieke 15 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice design. Very close to the airport. Even swimming pool is really nice for airport hotel! ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/a488457b-7b7b-46b9-9989-c7601c450523-1765811791095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### mieke Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Liliana 14 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very nice and friendly. We are coming back. ##### Liliana Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sandra 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good hotel. Everything new, modern with excellent amenities in the room. Front desk staff very good. Highly recommend this room ##### Sandra Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Elsa 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wasn’t happy with my World of Hyatt perks but definitely new and clean. Would stay again ##### Elsa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Dennis 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice service over all! ##### Dennis Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Juan 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente todo ##### Juan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Amber 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, very clean and convenient shuttle. Held our bags when we arrived prior to check in so we could enjoy our time in cancun! ##### Amber Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Juan 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect in our stay! Michelle in front desk was kind and helpful. Thanks ##### Juan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Nichole 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities New, clean amenities. Friendly staff! Shout out to the chefs; a flight was canceled and I don’t think they were expecting such a large influx of people, but they were cranking out the food!! Definitely recommend this place. ##### Nichole Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jennifer 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We had no idea the hotel was brand new. It is absolutely beautiful! Modern yet Cozy!! Food was great and so were the employees! Thank You for a great stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/81117d4c-381c-42e4-91e2-11d96f0c4093-1763269057736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/87c7630b-3b5c-45ef-ac0c-b66f126d5006-1763269058563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3f90e60-9025-4628-b3ba-e4e0bcdcb366-1763269058648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 1 night in Nov 2025 ### 10/10 Excellent #### EDWIN 14 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was spotless! Staff are courteous. ##### EDWIN Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tessa 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We booked a room last minute with this hotel after our flight was cancelled at Cancun airport. The hotel staff graciously accepted and hosted over 50 people that had nowhere to go. We were thoroughly impressed and grateful for this hotel and the staff that remained helpful and positive despite the chaos. Our room was clean and the grounds were well-kept. Shuttles were on time and punctual for the amount of people that needed rushed to the airport next day. Wish we could have stayed longer! ##### Tessa Stayed 1 night in Nov 2025 ### 6/10 Okay #### Mauricio 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was neat and comfortable but the tv wasn't working, the staff told me the technician were working. ##### Mauricio Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Xiao 19 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Super strong smell, it can make people die! I asked for cancel, but they didn’t give me cancel, so I left. I have to find a new hotel during the night in a different country! ##### Xiao Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Gonzalo 1 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The room was good. The staff was not helpful went we got sick. We got very sick of food poisoning from eating at their restaurant. We asked for help and were ignored. They wanted to charge us $500 dollars for a doctor to come see us when they were absolutely responsible of our disastrous situation. The local employees should not be punished for the lack of attention and consideration of the manager/owners of this place. ##### Gonzalo Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Ewa 5 Dec 2025 Disliked: Amenities Although I sent 3 messages over 30 hrs before arrival, ordering a shuttle. No shuttle!! Other inchecking people same thing! I made 2 calls using someone's phone, as coming from holland and no active phone. After only a virtual agent, even though, I kept insisting on a real person, the 2nd call, I finally got a person who totally had no clue! Finally he said he would go to front desk, waited again on hold for about 10 min, and then they hung up! So had to take a 5 min taxi &he charged $30us! Front desk said they had no knowledge of call. Neither did shuttle man!! FREE SHUTTLE!!?? I DON'T THINK SO!! ##### Ewa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Karla 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities edificio nuevo ##### Karla Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### jorge 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente servicio ##### jorge Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Pilar 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nos gustó todo. El personal , el hotel y la habitación súper hermosa! ##### Pilar Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Pamela 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente atención e instalaciones de primer nivel ##### Pamela Stayed 1 night in Dec 2025