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Our room was super-clean and the staff was very accommodating. Be aware, though, the rooms are very, VERY small. Still, I'd book again based on the location and and the cleanliness. In a way, the sizing of the room is cleverly done!
I loved my stay at this hotel! it was so convenient to walk to the popular Cancun Clubs and restaurants and it had a beautiful beach. The staff was super friendly and accommodating and the rooms were super spacious. I was staying on the 12th floor and the view was amazing! The food was good too and ...
This hotel has a nice view and sits in between the lagoon and the Caribbean sea, the staff is friendly and always willing to help, the restaurant is right next to the lagoon. Very close to the hotel strip where you find restaurants and shopping malls.
Very happy we definitely will come back! We had the best vacation ever at Aloft Cancun. Cancun people are very welcoming and made our stay very pleasant. The Maya experience was amazing, beaches are paradise!
This hotel is near the south end of Hildago (the main drag) and about 5-10 min walk to the beach playa norte. Also very simple to take a cab to the beach or anywhere else. Staff is great, helpful, and the hotel is clean and really awesome for the price. The lights and air conditioning power off when ...
The location was great, short distance to malls, the beach was beautiful, the room was clean and comfortable. The breakfast buffet was very complete, the Arrecifes restaurant was not what I expected.
Started out walking into a very hot room. Turned a/c down and was comfortable. Went to put items in safe and safe did not work. Went to turn on TV and did not work. Called office and maintenance was there in 5 minutes. Changed safe and fixed TV. Staff was very friendly and helpful. Room was very ...
Safe, 15 minutes from hotel zone. Clean, staff helpful. Little things need improvement (hair dryer broke 1st day, shower door had gap so water got on floor in bathroom)
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