Title: Cancun Bay All Inclusive Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5806712&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cancun Bay All Inclusive Hotel Travelers enjoy beachside massages and swim-up bar refreshment at Cancun Bay All Inclusive Hotel, where tropical sunshine creates perfect vacation days ## Photo gallery for Cancun Bay All Inclusive Hotel ![Exterior - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/31b98a6d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/3d70a168.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ddfd1dda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/d83e5e0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ec460371.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals. ## Reviews 7.6 Good ## Popular amenities - Hot tub - All-inclusive - Parking included - Free Wi-Fi £178 includes taxes & fees 25 Feb - 26 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/24f55715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.8 Good 72 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Eco-friendly toiletries - 334 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite, 2 Bedrooms ![Junior Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/7017b725.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms 7.6 Good 28 reviews ### Highlights Balcony or patio Separate sitting area Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains 2 bedrooms - 606 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 King Bed ### View all photos for Master Suite 3 Bedrooms ![Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ec460371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 3 Bedrooms 7.0 Good 13 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains - 1033 sq ft - 3 bedrooms - Sleeps 8 - 2 Double Beds and 2 King Beds ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/123c4ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View 8.0 Very good 32 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains Separate bedroom Private bathroom - Ocean view - 334 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ## You may also like Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 2,628 reviews £122 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/4bb5366f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 855 reviews £456 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/41000000/40260000/40256400/40256394/a4413ee1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Avani Cancun Airport Cancun - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 881 reviews £87 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Cancun-Hotels-NH-Cancun-Airport.h40256394.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18610000/18604400/18604381/32f500c7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Ojo de Agua Puerto Morelos - 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Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 174 reviews £794 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/4a5e520c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,900 reviews £443 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/860400/860332/4d2afed2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 9.4 Exceptional 64 reviews £527 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Paraiso-De-La-Bonita.h860332.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=0b615991-03a6-4cb9-804f-3cda429b4e5d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) ## About the area Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Plaza Las Americas and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14953%2C-86.79357&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fUeJT_W7bLbUmls9GzTjHxc3tZg=) Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Cancun Playa Tortugas beach in Mexico](https://images.trvl-media.com/place/6075642/8f1687f1-a76b-48b0-8e72-505df4928e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Tortugas 3 min walk \- 0.2 miles - ![Las Perlas Beach which includes a sandy beach, tropical scenes and general coastal views](https://images.trvl-media.com/place/6075640/8e00dd1a-e0a4-4f10-97a1-e5b97b1c331c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Perlas Beach 9 min walk \- 0.5 miles - ![Escenica Tower which includes rides](https://images.trvl-media.com/place/6242258/9227196b-3057-412d-a4d2-22b302238e75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Escénica Tower 11 min walk \- 0.6 miles - ![Playa Langosta showing a sandy beach, swimming and general coastal views](https://images.trvl-media.com/place/6075632/35e11728-81e9-420b-bb20-6aba0218bc23.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Langosta Beach 2 min drive \- 1.1 miles - Puerto Cancun Marina Town Center 4 min drive \- 1.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 22 min drive ### Restaurants - Restaurant Dos Lunas 12 min walk - Starbucks 3 min walk - Los Chachalacos 10 min walk - Las Hijas De La Tostada 4 min walk - Boost Pool Bar 3 min walk ## About this property ### Cancun Bay All Inclusive Hotel Family-friendly hotel near Langosta Beach Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a Thai massage, a body treatment or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - A local area shuttle, a lift and a porter/bellboy - A TV in reception, massage treatment rooms and ping pong - Guest reviews give top marks for the beach locale and helpful staff Room features All 132 individually decorated rooms have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities such as minibars. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Free tea bags/instant coffee and coffee/tea makers - Eco-friendly toiletries and showers - LCD TVs with cable channels - Balconies or patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details All-inclusive room rates at Cancun Bay All Inclusive Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included Room service during certain hours (limited menu) In-room minibar (non-alcoholic beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Theme parties ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,609 reviews £176 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/f8f69d0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Tucancún All Inclusive Zona Hotelera - 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All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,456 reviews £222 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,003 reviews £263 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/9b6a2f43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,763 reviews £263 includes taxes & fees 1 Feb - 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Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Faisan - La Piña - La Vista Sushi Zen - Trattoria ### Things to do - 2 outdoor pools - Beach volleyball - Billiards/pool table - Children's pool - Gym - Hot tub - Shopping - Table tennis - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's pool - Grocery/convenience store - Laundry facilities - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference centre (1,970 square foot of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Lift (74 centimetre wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - 5 buildings - Ballroom - Banquet hall - Beaux Arts architecture - Built in 1978 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Lifeguards - Local artist showcase - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Reusable tableware ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Individual decor - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 55 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.92 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun Bay Resort All Inclusive Qbay Cancun Hotel And Suites Qbay Cancun Hotel Cancun Cancun Bay All Inclusive Cancun Bay Resort ## Frequently asked questions ### Does Cancun Bay All Inclusive Hotel have a pool? ### How much does it cost to stay at Cancun Bay All Inclusive Hotel? ### Is Cancun Bay All Inclusive Hotel pet-friendly? ### How much is parking at Cancun Bay All Inclusive Hotel? ### What time is check-in at Cancun Bay All Inclusive Hotel? ### What time is check-out at Cancun Bay All Inclusive Hotel? ### Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel? ### Where is Cancun Bay All Inclusive Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cancun Bay All Inclusive Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 528 8 - Good 332 6 - Okay 212 4 - Poor 115 2 - Terrible 120 ## Reviews ### 10/10 Excellent #### Angel 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff is amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/5cb56941-5aa0-463b-bf1d-221ceb66a9a2-1768089876509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Aranka 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean,helpful staff,wonderfull animation team. It would help to have internet in the rooms ##### Aranka Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### srinivasarao 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay, Staff is very nice and friendly. ##### srinivasarao Stayed 4 nights in Nov 2025 ### 8/10 Good #### Wei 26 Dec 2025 Liked: Cleanliness, amenities Check in is smooth, beach is clean, food could be a little better ![](https://a.travel-assets.com/ugc/hotel-reviews/75016f60-1f6a-45e7-8380-78793564271b-1766782704389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wei Stayed 3 nights in Dec 2025 ### 8/10 Good #### Jennifer 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony. ##### Jennifer Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Luz 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend. ##### Luz Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jordan Jeffrey 22 Jan 2026 Liked: Cleanliness, staff & service, amenities Luis at the front is an absolute gentleman! Jhovanny went out of his way to make sure we were always comfortable and fed well. The rest of the staff were also a pleasure to be around, everyone was super considerate and attentive. Food selection was great and clean, drinks were great. Every bump we ran into was fixed instantly. Room upgraded. Pools were kept well. Our two weeks here were amazing, we didn’t want to leave! ##### Jordan Jeffrey Stayed 14 nights in Jan 2026 ### 8/10 Good #### JOVEN JR JACINTO 29 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities More activities to offer and food options. ##### JOVEN JR JACINTO Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Alfonso 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, clean, close to the beach. Close to town. Good things around it. ![](https://a.travel-assets.com/ugc/hotel-reviews/1ef8519d-d76e-43fa-942b-7933e179b279-1764371771540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c2d3a796-e512-4f26-8853-9ba41c3e2601-1764371770868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alfonso Stayed 4 nights in Nov 2025 ### 6/10 Okay #### nam 14 Jan 2026 Liked: Cleanliness, staff & service The romm is clean and nice view of the ocean. Breafast is exceleent. The wines taste worse than bad vinegar. The magarita is not worth drinking. The buffet , well, nothing is worth wrting home. ##### nam Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Dhara 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay! Diego from entertainment and the bartenders including Jordan, Marco and Osvaldo gave the best service. Cleanliness was perfect and top class location! Would definitely recommend and visit again soon!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/5a4d6d32-91be-40c2-9971-4bd3e90a4581-1762802225317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/47a69c5e-3452-492d-ba74-726ae103db5f-1762802226508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab53ad4c-6906-4583-989f-99b27c820a23-1762802227151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dhara Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Robyn 4 Jan 2026 Liked: Staff & service Clean friendly staff. Pool was very cold. Housekeeping came at end of the day which was not ideal. Drinks in room not always replaced daily unless ask. Had a nice time fur short vacation at small resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/bc1e6a64-671f-442e-977d-bf7b8a29c652-1767543783852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f3863260-bca6-4f58-8881-249c1c703556-1767543787507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9a9b580-9663-46ca-9a27-5028c2415400-1767543787552.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/354048f0-5f4f-4f8c-9090-95f088bb741b-1767543900162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robyn Stayed 5 nights in Dec 2025 ### 8/10 Good #### Elizabeth 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and AC worked. The reception in tv was poor. The staff was friendly and welcoming. The food in the buffet offered a variety of choices. ##### Elizabeth Stayed 6 nights in Dec 2025 ### 8/10 Good #### Shahrzad 9 Nov 2025 Liked: Staff & service, amenities, property conditions & facilities I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/62d731fc-d609-4a99-b170-85b470254871-1762717959226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shahrzad Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Baldeep 30 Nov 2025 Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back. ##### Baldeep Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Rogerson Jeff 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is family friendly with a beautiful beach ##### Rogerson Jeff Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jennifer 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good service ##### Jennifer Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### MINGMAR 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff Love our family stay ![](https://a.travel-assets.com/ugc/hotel-reviews/38a82599-2e62-4cda-aa67-fdf6795252ca-1752229491191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8908410-7d24-456c-bda8-1fe527e3245f-1752229491283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dd19d60-74a9-47da-93c4-8c294718159b-1752229491404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MINGMAR Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Gerardo 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nicely staff. Almost every rooms have a nice view. ##### Gerardo Stayed 1 night in Oct 2025 ### 6/10 Okay #### Cam Tu 5 Nov 2025 Liked: Cleanliness, property conditions & facilities staying in this resort twice and everything is good. just hope they improve their food options. Same everytime. ![](https://a.travel-assets.com/ugc/hotel-reviews/98e8c785-cea7-4c43-a620-62516f4358b8-1762374861508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cam Tu Stayed 4 nights in Oct 2025 ### 8/10 Good #### Paul 15 Oct 2025 Liked: Cleanliness, staff & service, amenities The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there. ##### Paul Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rachid 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is amazing freindly people and they try to make sure everything is good for their customers ##### Rachid Stayed 4 nights in Sep 2025 ### 8/10 Good #### Elizabeth 11 Oct 2025 Liked: Cleanliness, staff & service This resort is small with less pizzazz compared to the fancier resorts. There’s only a few restaurant options and the buffet was small, but we enjoyed the selection available. The staff are friendly and work hard to make sure your stay is a pleasant one. The grounds are clean, pool overlooks the ocean and the drinks were good. ![](https://a.travel-assets.com/ugc/hotel-reviews/ad7ee376-cb13-4e4e-a67d-e14827b9c77d-1760141265089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7f3fbed-55e8-41aa-9256-4e43b25a198e-1760141264627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/643d655e-2eca-48ec-8e6d-a0d26db4a130-1760141264920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8bffb36e-a1e1-47b9-9068-73c91a371695-1760141264580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 4 nights in Oct 2025 ### 8/10 Good #### Corey 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great ![The beach was nice](https://a.travel-assets.com/ugc/hotel-reviews/ae5ba0de-ecdf-4565-bad3-2f3d47c5ca3a-1756382528531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corey Stayed 5 nights in Aug 2025 ### 8/10 Good #### Dawn 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was great. Very comfortable beds, very clean rooms great shower. The only thing wrong was the food and drinks, cheap alcohol and the food was mediocre. 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