Title: Cancun Bay All Inclusive Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cancun Bay All Inclusive Hotel Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center ## Photo gallery for Cancun Bay All Inclusive Hotel ![Exterior - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/31b98a6d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/d83e5e0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/3d70a168.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ec460371.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Cancun Bay All Inclusive Hotel (Cancun)](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ddfd1dda.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals. ## Reviews 7.6 Good ## Popular amenities - Bar - Hot tub - All-inclusive - 24/7 front desk £127 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/24f55715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.8 Good 71 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains Private bathroom Eco-friendly toiletries - 334 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite, 2 Bedrooms ![Junior Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/7017b725.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms 7.6 Good 27 reviews ### Highlights Balcony or patio Separate sitting area Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains 2 bedrooms - 606 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 King Bed ### View all photos for Master Suite 3 Bedrooms ![Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/ec460371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 3 Bedrooms 7.0 Good 13 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains - 1033 sq ft - 3 bedrooms - Sleeps 8 - 2 Double Beds and 2 King Beds ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View | Minibar, in-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/123c4ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View 8.0 Very good 31 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available LCD TV Blackout curtains Separate bedroom Private bathroom - 334 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Double Bed ## You may also like Ad ![Suite, Oceanfront (F&F) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 731 reviews £389 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30c809bd-217c-4dde-bdd5-4ed05248373c&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27400/27301/064d691a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,004 reviews £868 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30c809bd-217c-4dde-bdd5-4ed05248373c&top_cur=GBP) Ad ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/20000000/19340000/19336100/19336096/c49c5ce0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel NYX Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,652 reviews £247 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30c809bd-217c-4dde-bdd5-4ed05248373c&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/19b96d86_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,778 reviews £301 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Sands-All-Inclusive-Resort-Spa.h1139341.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30c809bd-217c-4dde-bdd5-4ed05248373c&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6310000/6302300/6302296/74e98083_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,001 reviews £384 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=30c809bd-217c-4dde-bdd5-4ed05248373c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14953%2C-86.79357&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fUeJT_W7bLbUmls9GzTjHxc3tZg=) Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Playa Tortugas \- 3 min walk \- 0.2 miles - Las Perlas Beach \- 9 min walk \- 0.5 miles - Escénica Tower \- 11 min walk \- 0.6 miles - Langosta Beach \- 2 min drive \- 1.1 miles - Puerto Cancun Marina Town Center \- 3 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive #### Restaurants - ‪Restaurant Dos Lunas - ‬12 min walk - ‪Starbucks - ‬3 min walk - ‪Las Hijas De La Tostada - ‬4 min walk - ‪Los Chachalacos - ‬10 min walk - ‪Carnitas Michoacán - ‬6 min walk ## About this property ### Cancun Bay All Inclusive Hotel All-inclusive family-friendly hotel near Langosta Beach Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a sports massage, a facial or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - A local area shuttle, tour/ticket information and multilingual staff - A lift, a ballroom and a gift shop - Guest reviews give top marks for the beach locale and helpful staff Room features All 132 individually decorated rooms have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities such as minibars. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Free tea bags/instant coffee and coffee/tea makers - Eco-friendly toiletries and showers - LCD TVs with cable channels - Balconies or patios, wardrobes/cupboards and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included Room service during certain hours (limited menu) In-room minibar (non-alcoholic beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Water fitness Yoga ### Entertainment On-site entertainment and activities Theme parties ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,565 reviews £181 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/f8f69d0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Tucancún All Inclusive Zona Hotelera - 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5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/9b6a2f43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,693 reviews £245 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/13700/13655/752f0c8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Solaris Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,456 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s activities](https://images.trvl-media.com/lodging/1000000/580000/579800/579797/dda4045a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Marina Resort & Yacht Club Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 7.8 Good 556 reviews £176 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=579797&PinnedHotelID=579797&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/6a02fd4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Cancun - All Inclusive Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 7.4 Good 1,006 reviews £204 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,009 reviews £258 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![Body treatments, deep-tissue massages, sports massages](https://images.trvl-media.com/lodging/24000000/23980000/23972600/23972556/1630b5f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dos Playas by Faranda All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.4 Good 537 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=23972556&PinnedHotelID=23972556&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Faisan - La Piña - La Vista Sushi Zen - Trattoria ### Things to do - 2 outdoor pools - Beach volleyball - Billiards/pool table - Children's pool - Gym - Hot tub - Shopping - Table tennis - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's pool - Grocery/convenience store - Laundry facilities - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference centre (1,970 square foot of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Lift (74 centimetre wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - 5 buildings - Ballroom - Banquet hall - Beaux Arts architecture - Built in 1978 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Lifeguards - Local artist showcase - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Reusable tableware ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Individual decor - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 55 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.36 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun Bay Resort All Inclusive Qbay Cancun Hotel And Suites Qbay Cancun Hotel Cancun Cancun Bay All Inclusive Cancun Bay Resort ## Frequently asked questions ### Does Cancun Bay All Inclusive Hotel have a pool? ### How much does it cost to stay at Cancun Bay All Inclusive Hotel? ### Is Cancun Bay All Inclusive Hotel pet-friendly? ### How much is parking at Cancun Bay All Inclusive Hotel? ### What time is check-in at Cancun Bay All Inclusive Hotel? ### What time is check-out at Cancun Bay All Inclusive Hotel? ### Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel? ### Where is Cancun Bay All Inclusive Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cancun Bay All Inclusive Hotel Reviews ## Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 527 8 - Good 328 6 - Okay 203 4 - Poor 116 2 - Terrible 119 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### srinivasarao 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay, Staff is very nice and friendly. ##### srinivasarao Stayed 4 nights in Nov 2025 ### 8/10 Good #### Jennifer 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony. ##### Jennifer Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Dhara 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay! Diego from entertainment and the bartenders including Jordan, Marco and Osvaldo gave the best service. Cleanliness was perfect and top class location! Would definitely recommend and visit again soon!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/5a4d6d32-91be-40c2-9971-4bd3e90a4581-1762802225317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/47a69c5e-3452-492d-ba74-726ae103db5f-1762802226508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab53ad4c-6906-4583-989f-99b27c820a23-1762802227151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dhara Stayed 3 nights in Nov 2025 ### 8/10 Good #### Shahrzad 9 Nov 2025 Liked: Staff & service, amenities, property conditions & facilities I stayed at Cancún Bay Resort for five nights and really enjoyed my stay. The hotel is small but has everything you need — comfortable, cozy, and clean. The atmosphere feels peaceful and welcoming, perfect for relaxing after a day out. The food was tasty with a good variety every day. Overall, a lovely little place in Cancún that I’d definitely recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/62d731fc-d609-4a99-b170-85b470254871-1762717959226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shahrzad Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Baldeep 30 Nov 2025 Room was clean and staff were very friendly and helpful. Food options were not so good plus very few pool side activities. We will not be coming back. ##### Baldeep Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Rogerson Jeff 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is family friendly with a beautiful beach ##### Rogerson Jeff Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jennifer 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good service ##### Jennifer Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Cam Tu 5 Nov 2025 Liked: Cleanliness, property conditions & facilities staying in this resort twice and everything is good. just hope they improve their food options. Same everytime. ![](https://a.travel-assets.com/ugc/hotel-reviews/98e8c785-cea7-4c43-a620-62516f4358b8-1762374861508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cam Tu Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Gerardo 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nicely staff. Almost every rooms have a nice view. ##### Gerardo Stayed 1 night in Oct 2025 ### 8/10 Good #### Paul 15 Oct 2025 Liked: Cleanliness, staff & service, amenities The staff was very friendly. The building is old, derelict, needs a lot of minor repairs. It was affordable and close to the ADO bus station, which is what I needed. I had a great time there. ##### Paul Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### MINGMAR 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff Love our family stay ![](https://a.travel-assets.com/ugc/hotel-reviews/38a82599-2e62-4cda-aa67-fdf6795252ca-1752229491191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8908410-7d24-456c-bda8-1fe527e3245f-1752229491283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dd19d60-74a9-47da-93c4-8c294718159b-1752229491404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MINGMAR Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Rachid 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is amazing freindly people and they try to make sure everything is good for their customers ##### Rachid Stayed 4 nights in Sep 2025 ### 8/10 Good #### Elizabeth 11 Oct 2025 Liked: Cleanliness, staff & service This resort is small with less pizzazz compared to the fancier resorts. There’s only a few restaurant options and the buffet was small, but we enjoyed the selection available. The staff are friendly and work hard to make sure your stay is a pleasant one. The grounds are clean, pool overlooks the ocean and the drinks were good. ![](https://a.travel-assets.com/ugc/hotel-reviews/ad7ee376-cb13-4e4e-a67d-e14827b9c77d-1760141265089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7f3fbed-55e8-41aa-9256-4e43b25a198e-1760141264627.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/643d655e-2eca-48ec-8e6d-a0d26db4a130-1760141264920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8bffb36e-a1e1-47b9-9068-73c91a371695-1760141264580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### MARYAM 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t like the smell or the size of the room. But the hotel itself was great. I loved that there was an indoor pool and an outdoor pool ##### MARYAM Stayed 4 nights in Oct 2025 ### 8/10 Good #### Corey 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great ![The beach was nice](https://a.travel-assets.com/ugc/hotel-reviews/ae5ba0de-ecdf-4565-bad3-2f3d47c5ca3a-1756382528531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corey Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Maria Guadalupe 15 Jul 2025 Liked: Cleanliness Amazing place highly recommended all staff is kind and helpful ##### Maria Guadalupe Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Armando 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, highly recomended ##### Armando Stayed 4 nights in Sep 2025 ### 8/10 Good #### Anita 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was friendly and I loved my stay ![](https://a.travel-assets.com/ugc/hotel-reviews/cda56809-b0bc-497f-97c6-2a57a57a2572-1749870615196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2fbe3e5a-9fd3-404d-a3e5-a2908948c18a-1749870623087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba91314a-7029-4f3d-b64f-8fcdc397c43c-1749870622043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anita Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Christopher 10 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible accommodations, terrible service, the bed sheets were old, my bed had hair on it when I arrived. Toilet barely flushed. 100% do not recommend. Giving only 1 star because the buffet was nice other than that the food was also not good. ![](https://a.travel-assets.com/ugc/hotel-reviews/cb5b8b95-8249-4190-b9e8-8243a6de65b7-1762803523616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e097c3d2-91b7-4709-b44a-e9ec221dc526-1762803523109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a21ab755-5bca-4033-ac54-7094f52cde46-1762803523356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Azahea 28 Jul 2025 Liked: Amenities Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc. ##### Azahea Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Morakinyo 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place, great staffs and wonderful service ##### Morakinyo Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jasmine 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great experience here. Rooms were really good and had a beautiful view of beach. ##### Jasmine Stayed 3 nights in May 2025 ### 10/10 Excellent #### Laketha 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We really enjoyed the property, it was very clean. Everyone was very nice. ##### Laketha Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### maria del carmen patricia bernal 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is good for the price. Good food and drinks. Great customer service. ##### maria del carmen patricia bernal Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Steven James 30 Apr 2025 Liked: Cleanliness, staff & service, amenities Great budget friendly hotel. 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