Title: Hotel 28 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel 28 Hotel with free parking, steps from Mercado 28 ## Photo gallery for Hotel 28 ![Exterior detail - Hotel 28 (Cancun)](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/w3000h1991x0y9-4c4f95a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe - Hotel 28 (Cancun)](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/c5b1003a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Hotel 28 (Cancun)](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/84dd1d00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Hotel 28 (Cancun)](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/fec5979c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel 28 (Cancun)](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/29a7535c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Mercado 28 and Cancun Mall, Hotel 28 provides a poolside bar, a terrace and an outdoor entertainment area. Stay connected with free in-room WiFi. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Bar - Breakfast available - Room service - Housekeeping - Kitchen £60 includes taxes & fees 11 Jan - 12 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Two Bedroom Junior Suite ![45-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/6edb98a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Junior Suite 10.0 Exceptional 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Mini-fridge Dining table Smart TV Hypo-allergenic bedding - 581 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Two Bedroom Deluxe Suite ![Two Bedroom Deluxe Suite | Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/892d467b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Deluxe Suite ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Mini-fridge Dining table Smart TV Hypo-allergenic bedding - 581 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Studio Suite ![Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/7b99898d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 9.2 Wonderful 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Mini-fridge Dining table Smart TV Hypo-allergenic bedding - 215 sq ft - Sleeps 2 - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-28.h112847060.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-28.h112847060.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16246%2C-86.83515&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H5lCleQz_Q3w2G0dLg8Emb9-rPE=) AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509 #### What's nearby - Mercado 28 \- 2 min walk \- 0.1 miles - Plaza 28 \- 6 min walk \- 0.4 miles - Las Palapas Park \- 9 min walk \- 0.5 miles - Extreme Adventure \- 11 min walk \- 0.6 miles - Mercado 23 \- 14 min walk \- 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive #### Restaurants - ‪Doña Fany - ‬1 min walk - ‪Comida Mexicana, Mariscos Y Más - ‬2 min walk - ‪Pescado con Limón - ‬2 min walk - ‪Cocktelería El Cejas - ‬2 min walk - ‪Emara Antojitos Yucatecos - ‬1 min walk ## About this property ### Hotel 28 Hotel near Cancun Mall Located close to Mercado 28, Hotel 28 provides a poolside bar, a terrace and an outdoor entertainment area. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self-parking - Continental breakfast (surcharge), airport drop-off service (surcharge) and beach towels - Outdoor furniture Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Hypo-allergenic bedding and memory foam beds - Showers and shampoo - 45-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, kitchens and mini fridges ## Similar properties ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/31000000/30670000/30662100/30662003/857173de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viento Suites Cancún Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 238 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=30662003&PinnedHotelID=30662003&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9790000/9785600/9785512/1d365880.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Malecon Cancun Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 1,003 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=9785512&PinnedHotelID=9785512&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/74000000/73030000/73027900/73027877/f22bfff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Express Downtown Cancun - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 468 reviews £50 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=61486629&PinnedHotelID=61486629&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge - Beach shuttle (surcharge) - Free secured, uncovered self parking on site ### Food and drink - Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 120 for children - A poolside bar ### Things to do - Outdoor pool ### Family friendly - Dining table - In-room kitchen - Mini-fridge - Outdoor pool ### Guest services - Housekeeping (daily) ### Outdoors - Beach towels - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 45-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Freezer - Hob - Kitchen - Kitchen island - Limited room service - Mini-fridge - Minibar - Paper towels ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Individual decor - Individual furnishings - Laptop workspace - Mobile key entry - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open Monday - Sunday (9:00 AM - 9:30 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 120 for children - Airport shuttle fee: MXN 850 per vehicle (maximum occupancy 8) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel 28 Hotel Hotel 28 Cancun Hotel 28 Hotel Cancun ## Frequently asked questions ### Does Hotel 28 have a pool? ### How much does it cost to stay at Hotel 28? ### Is Hotel 28 pet-friendly? ### How much is parking at Hotel 28? ### What time is check-in at Hotel 28? ### What time is check-out at Hotel 28? ### Does Hotel 28 provide a shuttle to the airport? ### Where is Hotel 28 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel 28 Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 70 8 - Good 5 6 - Okay 1 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Belsie 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly and the facility very clean! ##### Belsie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Flavia 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Modern facility, excellent service and maintenance/ cleanliness at a reasonable price. Great place to stay! ##### Flavia Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Jim 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities For an experience totally different than the hotel zone, Hotel 28 is an excellent base. Staff are super helpful and friendly. ##### Jim Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Troy Anthony 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The facility was very clean and very convenient for the purpose of my trip. Jose was extremely polite and helpful. Definitely recommend this place . ##### Troy Anthony Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Saeko 10 Nov 2025 Liked: Amenities, property conditions & facilities Stuff was beyond my expectation. Jose was the best customer service person at the front! ##### Saeko Stayed 1 night in Nov 2025 ### 10/10 Excellent #### oscar j 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place to stay quiet safe beds really comfortable staff very helpful and friendly alot of restaurant close by ##### oscar j Stayed 2 nights in May 2025 ### 10/10 Excellent #### Avedis 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exceptional service and personnel. One of the finest five-star hotels in Lebanon. Highly recommended. ##### Avedis Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ROBERT 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Downtown Cancun Very beautiful little Motel, only about a dozen rooms. Very private comfortable. Wonderful coffee, bar and continental breakfast of fresh fruit and eggs. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a365fe2-e289-4b52-884f-37b64776f014-1753156235903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ROBERT Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nadia 23 Jul 2025 Liked: Cleanliness, staff & service, amenities This place was very clean. The size of the room was more than enough to accommodate one adult and two teenage boys. ##### Nadia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yanelis 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome! Very clean incredibly staff ##### Yanelis Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### German 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you Miguel Angel for checking in and out efficiently. We only stay over night but the place was very nice and clean. ##### German Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Maria Irma 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and spacious ##### Maria Irma Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anahi 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved this hotel! Costumer service was amazing everyone was super friendly! They have a security gate and made us feel so safe! Our studio suite was very clean and housekeeping made sure it stayed that way every day! The location was perfect only 5 min from the ADO bus station and in walking distance from Mercado 28 and Parque las Palapas! We had a few drinks at the pool and they were really good! Overall a really quiet place to enjoy without any crowds! ##### Anahi Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### stuart 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities It was the first time that I have stayed at the property and was suitably impressed by the hotel and notably the staff who were focused and friendly. The location is well placed for restaurants in the downtown area as well as the ADO autobus station. I will certainly stay again when passing through Cancun. ##### stuart Stayed 4 nights in May 2025 ### 10/10 Excellent #### LEONIDA 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location and clean, the loved the pool. Room needs side tables for the sofa and a coffee table. ##### LEONIDA Stayed 1 night in May 2025 ### 10/10 Excellent #### Francisco 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended! ##### Francisco Stayed 1 night in Apr 2025 ### 10/10 Excellent #### John 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Find the Fun Last minute. Very reasonably priced. Nice front desk staff that helped me find the fun. ##### John Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yunus 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were polite. The room was clean, spacious, and decorated in a modern style. The air conditioning worked perfectly in both the kitchen and bedroom. ##### Yunus Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Harry 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely property in not the most lovely part of town. Perfectly safe, many amenities nearby. The staff were incredibly helpful and kind, the pool is perfectly lovely. The room was clean, the a/c worked perfectly, my stay was excellent in every way possible. Great valur for money if you don't mind being in a very pedestrian neighborhood. ##### Harry Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Ezdemmienes Kosh 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This new property was such a surprise. We felt safe and comfortable throughout our stay. The staff were all super kind and helpful. The market is right across the street and lines of different restaurants are walkable along with a grocery store as well. I would very much recommend staying here! ##### Ezdemmienes Kosh Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ramin 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort After more than 70 countries and couple of hundreds hotels i most say that this is my Top 5\. Didnt expect this kind of place outside the resort. We didnt wanted to staybatvthe crowded resort area so this was à jackpot. The place is spottless and Really good service. This is like an luxury hotel and your own home. We stayed for 10 nights with our boys. We were really taked care from the first minute, you can see that they really care about you. The staff are amazing and they make you feel at home, the hotel is super clean and you can also cook your own food. You have really good Tacos around the corner with local people. My last word is WOW and ##### Ramin Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Daniel 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. ##### Daniel Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Yusniel 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel l, true hidden gem ##### Yusniel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Juan 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great new hotel ##### Juan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Brandon 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the hotel, Francisco the manager was very nice and professional will be staying here again soon. ##### Brandon Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - 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