Title: Enigmatic Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=96368738&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Enigmatic Boutique Hotel Downtown Cancun's Enigmatic Hotel offers coworking spaces, a refreshing pool, and soothing spa services, balancing productivity and relaxation. ## Photo gallery for Enigmatic Boutique Hotel ![Outdoor pool - Enigmatic Boutique Hotel (Cancun)](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/11219d78.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Signature Double Room | Individually decorated, bed sheets - Enigmatic Boutique Hotel (Cancun)](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/80ec86ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor treatment area, hot stone massages, deep-tissue massages - Enigmatic Boutique Hotel (Cancun)](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/db5912fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; seafood - Enigmatic Boutique Hotel (Cancun)](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/2dcd3622.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Double Room | Individually decorated, bed sheets - Enigmatic Boutique Hotel (Cancun)](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/2bbf309a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Discover the vibrant spirit of Downtown Cancun at Enigmatic Hotel Experience. Enjoy a serene garden, outdoor pool, bike rentals, coworking spaces, and complimentary WiFi. This blend of relaxation and convenience consistently satisfies guests. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £127 includes taxes & fees 31 Mar - 1 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Deluxe Room ![Deluxe Room | Individually decorated, bed sheets](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/c131d8e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room | Individually decorated, bed sheets](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/5870bf41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Signature Double Room ![Signature Double Room | Individually decorated, bed sheets](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/2bbf309a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room - 484 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/w5760h3835x0y5-6ae0d865.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 195 reviews £981 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9c9537d0-f340-49db-aab4-c96b0423f70f&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7880000/7875000/7874912/11256cff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Mujeres Golf & Spa Resort - 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Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,001 reviews £376 includes taxes & fees 25 Apr - 26 Apr [](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2026-4-25&chkout=2026-4-26&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9c9537d0-f340-49db-aab4-c96b0423f70f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Enigmatic-Hotel-Experience.h96368738.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Enigmatic-Hotel-Experience.h96368738.Hotel-Information) ## About the area Located in Cancun, Enigmatic Boutique Hotel is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Cancun Cultural House are also worth visiting. Take the opportunity to explore the area for water adventures such as snorkelling. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16206%2C-86.82310&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MI8NkxgkBHzBts5O8p5qae2vYIk=) 14 Calle Mero, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 3 min walk \- 0.2 miles - Las Palapas Park 5 min walk \- 0.3 miles - Mercado 23 9 min walk \- 0.5 miles - Plaza 28 16 min walk \- 0.9 miles - Plaza Las Americas 4 min drive \- 1.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 25 min drive ### Restaurants - The Healthy Place 2 min walk - Yamamoto 4 min walk - Zereno Cafe 2 min walk - Las Tostadillas Del Mar Ruta Nader 2 min walk - La Fonda Del Zancudo 4 min walk ## About this property ### Enigmatic Boutique Hotel Upscale hotel near Plaza Las Americas Close to Puerto Cancun Marina Town Center, Enigmatic Boutique Hotel provides designer shops on-site, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Free WiFi in public areas and a bar are available to all guests. You'll also enjoy the following perks during your stay: - An outdoor pool - Local cuisine breakfast (surcharge), bike hire and a water dispenser - Luggage storage, a 24-hour front desk and smoke-free property - Tour/ticket information, concierge services and outdoor furniture Room features All guestrooms are individually decorated, and offer comforts such as air conditioning, as well as amenities such as free bottled water. Other amenities include: - Bathrooms with showers and shampoo - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Standard Room | In-room safe, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/cd901846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! 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2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/35000000/34780000/34773700/34773624/f5bcf5c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Airport Cancun - Pool - Hot tub - Breakfast included - Free airport shuttle 9.2 Wonderful 3,704 reviews £85 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=34773624&PinnedHotelID=34773624&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/71000000/70140000/70134700/70134699/d9a88050.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hive Cancun by G Hotels Cancun - Pool - Breakfast included - Spa - Parking included 8.2 Very good 803 reviews £73 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=70134699&PinnedHotelID=70134699&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 852 reviews £52 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96368738,11517991,68684303,4411896,26030) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 13.50 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Los Compadres - Mero18 Seabar - Onda Cafe ### Things to do - Bicycle rentals - Designer stores - Full-service spa - Outdoor pool - Winery release events ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Coworking space ### Outdoors - Garden - Outdoor furniture ### Full-service spa - Deep-tissue massages - Hot stone massages - Outdoor treatment areas - Spa open daily - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Individual decor ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 1000 per stay - Service fee: USD 2 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately USD 13.5 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Enigmatic Experience Cancun Enigmatic Hotel Experience Hotel Enigmatic Hotel Experience Cancun Enigmatic Hotel Experience Hotel Cancun ## Frequently asked questions ### Does Enigmatic Boutique Hotel have a pool? ### How much does it cost to stay at Enigmatic Boutique Hotel? ### Is Enigmatic Boutique Hotel pet-friendly? ### How much is parking at Enigmatic Boutique Hotel? ### What time is check-in at Enigmatic Boutique Hotel? ### What time is check-out at Enigmatic Boutique Hotel? ### Where is Enigmatic Boutique Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Enigmatic Boutique Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 28 8 - Good 6 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Jordan 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and spacious. Staff were very helpful and friendly. Great stay! ##### Jordan Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Tuomas 12 Oct 2025 Liked: Staff & service Great staff, good hotel/hostel and good food at the restaurant ##### Tuomas Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Viola 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Wonderful staff. Close to everything. Everything was exactly as pictured. Only con was the hot water was not as hot as I’d like and the WiFi gave out a few times. Other than that an 10 out of ten. My daughter and I enjoyed ourselves immensely. Super relaxing. Will definitely visit again. ![](https://a.travel-assets.com/ugc/hotel-reviews/fea95f92-c321-46ad-a0e2-213222e47a28-1768943417272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a06c4056-f162-418b-858c-ec28a64166c5-1768943417322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Viola Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Ambar Gissell 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location, very clean, everyone friendly, in my opinion the rooms are really pretty, my only complain is that there are mosquitoes so bring repellent, but definitely would go back, around the area tons of food places, coffee shops, supermarket like 10 mins walking, and the artisans market very close too, loved it. ##### Ambar Gissell Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Behailu 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Authentically boutique hotel, great roomy room priced right decorated with locally sourced furnitures, pool, amazing service by the team not to mention within the courtyard of the hotel they an oyster & sushi bar, restaurant, coffee bar, cocktail lounge each with its own unique vibe- and a speak-easy smoke lounge. Located in Cancun down town, plenty of restaurants, cafe and bars within 5 minutes walk-in distance one will experience local vibes away from very touristy areas. And R1 & R2 bus ride away from the La Isla shopping mall, and more popular night life if one needs a change of pace ![](https://a.travel-assets.com/ugc/hotel-reviews/afa7e087-340d-45cd-a9e6-8e69dff7ea01-1766930379437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/794bbd08-f573-4253-aa27-8765bb504511-1766930381248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25b8e52a-2709-4570-adaa-f6f76ca85ce5-1766930381336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d428e889-6bab-4605-aa6f-50aebe6c31d1-1766930381048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Behailu Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Sean 1 Jul 2025 Liked: Cleanliness, amenities Great location downtown with amazing staff. Most of the amenities you could want are onsite including masseuse, bar, and restaurant. Anything else is a short walk, Uber, DiDi or taxi ride away. The rooms are super clean as well. ##### Sean Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Corrin 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property. Room is very simple but aesthetic. Wish there was a full length mirror. Our A/C wasn’t working and the hotel was full, we were ok but the staff tried so hard to make it work! Loved hanging out at the pool. Walking distance from the ADO bus station and lots of restaurants ![](https://a.travel-assets.com/ugc/hotel-reviews/eb5f6258-9e54-45b5-a39d-6dde7f92e901-1764608258502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corrin Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Ahlam 30 Sept 2025 Liked: Cleanliness, staff & service, amenities Clean and nice room .water bottle free.nice it's always hot in Cancun. Beautifull style.the bathroom, the room and the pool .all is designed with style and class The guy with black hair in the front desk is very helpfull and nice . Relaxing environment .I just spend 1 night.to cach the flight tomorrow. Close to las palpas .Soriana and 20 min to Mercado 28\. Great location.10 min to Ado. Gracias relaxing hotel. ##### Ahlam Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### DeLainey 17 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Beautiful, aesthetic room, not too comfy of a mattress but like any hotel honestly. They have the looks down, it really all does look like the photos, but the people are rude. Employees never were happy and didn’t want to actually work. ##### DeLainey Stayed 6 nights in Jun 2025 Verified ### 8/10 Good #### Maria 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though! ##### Maria Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Maria 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi estancia fue fantástica. La habitación es increíble, con un diseño y comodidad de diez. Durante la cena, probé el sushi y estaba simplemente delicioso; además, el personal del restaurante es sumamente amable y atento, lo que hizo la velada aún mejor. ​Quiero agradecer especialmente al equipo de recepción por su profesionalismo y excelente trato. Por último, una felicitación muy especial a la masajista; su trabajo es impecable y logré relajarme por completo ##### Maria Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Maria 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ​Lo que más destaca de este hotel es su gente. Todo el personal es muy amable, pero quiero hacer una mención especial a Chavely y Gibran, quienes nos hicieron sentir como en casa con su atención de primera. ​La habitación estaba impecablemente limpia y decorada con mucho gusto; se nota el cuidado en cada detalle. En cuanto a la gastronomía, probamos los dos restaurantes y ambos ofrecen comida deliciosa. Es el lugar ideal si buscas confort y buen servicio. ¡Repetiremos sin duda! ##### Maria Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Maria 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities ​¡Una experiencia increíble! ​El hotel es una maravilla. El check-in fue rapidísimo, lo cual se agradece mucho para empezar a disfrutar pronto. La habitación es muy bonita, está impecable y lo mejor de todo es que tiene bañera, ideal para desconectar. ​En cuanto a la comida, todo de 10: el sushi estaba delicioso y el desayuno en el restaurante mexicano fue de los mejores que he probado. El hotel también tiene una cafetería muy mona y el spa es fantástico; me dieron un masaje delicioso y súper relajante que me dejó como nuevo. ​¡Recomendado al 100% ##### Maria Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Asia 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities ​"El hotel más bonito y céntrico" ​¡Nos encantó este hotel! Es precioso y las habitaciones son una joya. Lo que más disfrutamos fue la alberca, está increíble y muy bonita. Además, la ubicación es inmejorable, en pleno centro. ​La comida es deliciosa en sus dos restaurantes y la cafetería es súper cómoda. También aprovechamos el spa para relajarnos y nos pareció genial que tengan su propia smoke shop. ​Lo mejor de todo fue el trato del personal, especialmente Chavely, que fue súper amable y nos ayudó en todo. Hizo que nuestra estancia fuera mucho más especial. ¡Volveremos seguro! ##### Asia Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Maria 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities ​"Excelente elección, un 10 rotundo. El hotel tiene una ubicación céntrica inmejorable, cerca de todo lo importante. Me sorprendió gratamente la limpieza, estaba todo impecable y muy cuidado. Mención especial para la chica de recepción, que fue un encanto y nos atendió con muchísima amabilidad. ¡Totalmente recomendable si buscas comodidad y buen trato!" ##### Maria Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Andalib 27 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent!!! ##### Andalib Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Maria 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities El hotel esta muy bien decorado y muy hermoso.Todos son muy amables sobretodo Chavely y Adrian en recepcion.La habitacion era realmente grande con una cama muy comoda y una decoracion preciosa.En fin...me encanta el lugar ##### Maria Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Angeline 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Chambre très spacieuse et bien équipée, très bon petit déjeuner ##### Angeline Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Maria 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities El hotel es hermoso y muy tranquilo.La habitacion muy iluminada y espaciosa.A pesar de haber llegado antes de la hora de entrada fui amablemente recibida por Chavely y Gabriel en recepcion,fueron muy atentos.La verdad me encantaría volver en el futuro. ##### Maria Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### nadege 27 Oct 2025 Liked: Cleanliness, amenities l'hébergement est bien situé, les chambre sont grandes et nombres ##### nadege Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Jakob H. M. 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir waren for eine Nacht dort und haben uns sehr wohl gefühlt. Top Zimmer, guter Service und eine ruhige, recht zentrale Lage ##### Jakob H. M. Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Valérie 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Notre chambre la tequila surprise était magnifique avec ses plafonds hauts et les macramés magnifiques j ‘ai adorée! ![](https://a.travel-assets.com/ugc/hotel-reviews/a783ed89-4d67-4d8a-86ea-8b179b4007da-1760029025564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Piscine](https://a.travel-assets.com/ugc/hotel-reviews/6e3341d0-79cb-4655-9ce5-2107f093ac4b-1760029025061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06e5b1ea-268e-41d7-b248-b5e26d0412e4-1760029023828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valérie Stayed 7 nights in Sep 2025 Verified ### 10/10 Excellent #### Vecky 16 Sept 2025 Liked: Cleanliness, amenities Todo muy bien ##### Vecky Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Magaly arleth 13 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Mal pésimo la comida me dio una intoxicación de vdd que ya llevo más de 3 días con dolor estomacal y me incapacitaron en el trabajo, me contacte por Instagram y también por what's y nadie me ha dado respuesta!!! ##### Magaly arleth Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Perla 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tranquilo ##### Perla Stayed 1 night in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > - [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > - [GR Solaris Caribe Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Caribe-By-Solaris-Deluxe-All-Inclusive-Resort.h4166967.Hotel-Information) > - [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > - [Temptation at The Tower Cancún All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-The-Tower-By-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h23155856.Hotel-Information) > - [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > - [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > - [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > - [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > - [GR Solaris Cancun & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Solaris-Cancun-Spa-All-Inclusive.h1110099.Hotel-Information) > - [Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun](https://www.expedia.co.uk/Cancun-Hotels-Casa-Tortugas-Boutique-Hotel.h53338654.Hotel-Information) > - [Krystal Grand Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Krystal-Grand-Cancun.h57240936.Hotel-Information) > - [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) > - [Cancun Bay All Inclusive Hotel](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) > - [NIZUC Resort and Spa](https://www.expedia.co.uk/Cancun-Hotels-Nizuc-Resort-And-Spa.h5531551.Hotel-Information) ---