Title: Casa Cristal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=91276222&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Cristal Travelers unwind at this quaint pension in Downtown Cancun where outdoor furniture awaits and Plaza Las Americas beckons just a short distance away ## Photo gallery for Casa Cristal ![Deluxe Room | Laptop workspace, free WiFi, bed sheets - Casa Cristal (Cancun)](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/1742b520.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Casa Cristal (Cancun)](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/1ce0eab2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Casa Cristal (Cancun)](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/4fd8bab2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Cristal (Cancun)](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/3e5bfd15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Casa Cristal (Cancun)](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/1ec607cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Cristal offers a charming retreat in Downtown Cancun. Guests enjoy free in-room WiFi and outdoor furnishings. The pension provides convenient parking and is consistently praised for its prime location, putting visitors right where they need to be. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=91276222&PinnedHotelID=91276222&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Elite Room ![Elite Room | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/b408e020.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room ### Highlights Air conditioning Flat-screen TV Coffee/tea maker Digital channels Laptop workspace Wardrobe - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/92000000/91280000/91276300/91276222/1742b520.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Separate bedroom Coffee/tea maker Digital channels Laptop workspace Wardrobe - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/155dbb78.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 818 reviews £442 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=cfbb43c0-87f9-477c-82a2-a6d40e8775e7&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/4c3ebf9c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Cristal.h91276222.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Cristal.h91276222.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14564%2C-86.82859&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y8PPFZqlpxLur6ARXT5CdJQEJuI=) 9 Priv. Cráter, Cancun, QROO, 77505 #### What's nearby - Royal Yak Casino and Sports Book \- 6 min walk \- 0.4 miles - Plaza Las Americas \- 6 min walk \- 0.4 miles - Dubai Palace Casino \- 9 min walk \- 0.5 miles - Amerimed Hospital \- 11 min walk \- 0.6 miles - Plaza 28 \- 19 min walk \- 1.0 mile #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive #### Restaurants - ‪La Troje - ‬10 min walk - ‪Flor De Lis - ‬11 min walk - ‪Café Antoinette - ‬4 min walk - ‪Boston Pizza - ‬5 min walk - ‪Starbucks - ‬9 min walk ## About this property ### Casa Cristal Pension near Plaza Las Americas Located close to Puerto Cancun Marina Town Center, Casa Cristal has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this pension include: - Free self-parking - Outdoor furniture Room features All guest rooms at Casa Cristal boast perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - 32-inch flat-screen TVs with streaming services and digital channels - Wardrobes/cupboards, coffee/tea makers and limited housekeeping ## Similar properties ![Comfort Apartment, City View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/107000000/106270000/106265700/106265616/a940373d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Yaxche 39 Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 38 reviews £39 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=106265616&PinnedHotelID=106265616&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8070000/8065000/8064978/dbca9297.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Girasoles Cancun Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 414 reviews £33 includes taxes & fees 16 Jan - 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Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk 7.8 Good 42 reviews £22 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=20422849&PinnedHotelID=20422849&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Conveniences - Limited-hour front desk - Shared microwave - Shared refrigerator ### Guest services - Housekeeping (once per stay) ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Communal living room - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels - Streaming services ### Food and drink - Coffee/tea maker ### More - Air conditioning - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 10:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Casa Cristal Cancun Casa Cristal Pension Casa Cristal Pension Cancun ## Frequently asked questions ### Is Casa Cristal pet-friendly? ### How much is parking at Casa Cristal? ### What time is check-in at Casa Cristal? ### What time is check-out at Casa Cristal? ### Where is Casa Cristal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Cristal Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 7 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### SALIMA 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The translation to English is: My time at Casa Cristal was wonderful. This place is managed by such a caring couple. It's a genuine local experience awaiting you. They will make you feel at home and ensure your well-being. I highly recommend this place for any stay; they are trustworthy people who truly enjoy hosting! ##### SALIMA Stayed 1 night in Apr 2024 ### 6/10 Okay #### Claire 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Misleading listing I wish i had read the other reviews more carefully. The listing says whole apartment but it is just a room upstairs in someone's house. The listing also shows a full kitchen, but you are not allowed to use the appliances. The single bathroom is shared with the owner and another room. Other than that it was clean and the owner was pleasant. The room was ##### Claire Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Joseph 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The proprietor is friendly and kind. We arrived late due to an almost two hour delay at the toll booth between Piste de Chichen Itza and Cancun. We stayed in a room upstairs with a common hall bathroom. The room had it's own air conditioning. We left for our flight early the next morning, so we didn't get to do anything but sleep and shower. The proprietor had to unlock the front door and gate to let us out. The room was well decorated and comfortable. There is a mini fridge and television that you have to plug in when you arrive. The refrigerator is listed for food only with a sign saying not to plug it in for one bottle of water. Getting to the property required me calling to be led to the correct house. This is in a neighborhood off a main road. ##### Joseph Stayed 1 night in Sep 2024 ### 6/10 Okay #### Samuel Martin 21 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Durante la estancia de 5 noches no se hizo limpieza de la habitación ni una sola vez ##### Samuel Martin Stayed 5 nights in Feb 2025 ### 8/10 Good #### Julio 20 Jan 2025 Bueno ##### Julio Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Enrique 22 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda! ##### Enrique Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jose L 25 Feb 2024 Liked: Staff & service, property conditions & facilities Muy grata mi estancia y la anfitrina muy buena excelente , muchas gracias por todo . ##### Jose L Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Elizabeth 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Elizabeth Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Maria Ignacia 20 Jul 2024 ##### Maria Ignacia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Claudia 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Claudia Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - 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