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Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Tortuga Presidential Suite, 1 King Bed, Private Pool, Canal View
2131 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Coral Suite, 1 King Bed, Private Pool, Canal View
1496 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Bambu Suite, 1 King Bed, Private Pool, Resort View
1851 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Beach Area Casita Room, 1 King Bed, Canal View
462 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View
1108 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Beach Area Casita Room 2 Queen Beds, Canal View
506 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Suite, 1 King Bed, Beachfront
Room with view
963 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Premium Suite, 1 King Bed, Beachfront
Room with view
1075 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View
Room with view
2206 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Fairmont Room, 1 King Bed, Non Smoking, Garden View
441 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
914 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Fairmont Room, 2 Queen Beds, Non Smoking, Garden View
441 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
463 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
484 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Signature, Suite, 2 Queen Beds
504 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Casita, 2 Queen Beds, Beachfront
Room with view
504 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Fairmont Room, 1 King Bed, View
436 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fairmont Room, 2 Queen Beds, View
480 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
506 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale resort on the beach, with 5 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business centre
Grocery/convenience store

Location

Nestled on the beach, this Playa del Carmen resort is 0.7 mi (1.2 km) from El Camaleon Mayakoba Golf Course and 3 mi (4.8 km) from Grand Coral Golf Riviera Maya. Tres Rios Ecopark and 28 de Julio Square are also within 6 miles (10 km).

Resort features

Spend the day relaxing at the beach, practising your swing on Fairmont Mayakoba's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Room amenities

All 401 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies or patios. Free wired Internet and 24-hour room service are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Gratuities
  • Taxes

  • Taxes not included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Limited meals offered through room service
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Room service during certain hours
  • Room service not included
  • Minibar not included

Hotel Amenities

Some rates at Fairmont Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Fairmont Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 5 the outdoor swimming pools and enjoy a treatment at the full-service spa.

Dining is available at one of the resort's 5 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and A swim-up bar. A computer station is located on-site, and wired and wireless Internet access is complimentary. This luxury resort also offers a kid's pool, an outdoor tennis court and a health club. Complimentary valet parking is available on-site.

Fairmont Mayakoba has designated areas for smoking.

  • Express check-in
  • Picnic area
  • Number of outdoor pools - 5
  • Lift
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • Computer station
  • Swimming pool
  • Conference space size (meters) - 3716
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference centre
  • Designated smoking areas
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 401
  • Number of floors - 3
  • Airport transport (surcharge)
  • Golf course on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 4
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Beach sunloungers
  • Free WiFi
  • Pool sunloungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Children's club (surcharge)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Conference space size (feet) - 40000
  • Reception hall
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools -5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Dutch
  • French
  • German
  • Spanish
  • Japanese
  • Portuguese

Parking

Free valet parking

Room Amenities

Fairmont Mayakoba offers 401 forms of air-conditioned accommodation with a safe and free newspapers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Pay films
  • Separate bathtub and shower

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Las Brisas Restaurant – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

El Puerto – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

La Laguna Grill and Bar – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Cafe Maya – This poolside café serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

A golf course, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. 5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Free bicycles on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Rafting nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site

Spa Services

Willow Stream Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night.
  • Dogs only
  • Up to 25 lb
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 1.05 per night
  • Resort fee: USD 22.00 per person, per night

The resort fee includes:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • In-room bottled water
  • Concierge/Valet service
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont
  • Fairmont Mayakoba Resort Playa del Carmen
  • Fairmont Mayakoba l Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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