Fairmont Mayakoba

Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

5 outdoor pools, pool umbrellas, pool loungers

8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Couples treatment room(s), sauna, steam room, body treatments

Overview
Rooms
Location
Policies

Fairmont Mayakoba offers a true beach escape with white sand shores and clear waters. Guests can dine at 8 restaurants, then book aromatherapy treatments or detox wraps at the spa. Enjoy free bicycle rentals, plus kayaking, snorkeling, and fitness classes for active visitors.

VIP Access

Wonderful

Popular amenities

Pool
Bar
All-inclusive
Pet-friendly
Breakfast available
Parking included

includes taxes & fees

2 Sept - 3 Sept

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Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Learn more

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

1108 sq ft
1 bedroom
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

506 sq ft
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

Sleeps 6
1 King Bed and 2 Queen Beds

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

441 sq ft
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

441 sq ft
Sleeps 4
2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

463 sq ft
Sleeps 2
1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Very good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

484 sq ft
Sleeps 4
2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

484 sq ft
Canal view
Sleeps 2
1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

Good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

506 sq ft
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

Sleeps 7
1 King Bed and 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

1075 sq ft
Ocean view
Sleeps 3
1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

957 sq ft
Ocean view
Sleeps 4
1 King Bed

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

504 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Premium bedding

504 sq ft
1 bedroom
Canal view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Casita, Signature Suite, 1 King Bed, Non Smoking

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Premium bedding

914 sq ft
1 bedroom
Canal view
Sleeps 4
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Very good

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

480 sq ft
Resort view
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

436 sq ft
Resort view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

1851 sq ft
1 bedroom
Canal view
Sleeps 3
1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

Pillow-top bed

462 sq ft
Canal view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Connecting rooms available

2206 sq ft
2 bedrooms
Ocean view
Sleeps 7
1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

2131 sq ft
1 bedroom
Canal view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

1496 sq ft
1 bedroom
Canal view
Sleeps 3
1 King Bed

About the area

Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 5 min walk - 0.3 miles
Gran Coyote Golf - 5 min drive - 2.5 miles
Playa Xcalacoco - 7 min drive - 2.0 miles
Tres Rios Ecopark - 9 min drive - 3.5 miles
Playa del Carmen Main Beach - 11 min drive - 6.2 miles

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive

Restaurants

‪Restaurante Hacienda - ‬9 min drive
Sunset restaurant
‪La Fleur - ‬9 min drive
‪La Vaquería Restaurant - ‬9 min drive
Miso

About this property

Fairmont Mayakoba

Luxury eco-certified hotel near El Camaleón Mayakoba Golf Course

You can look forward to a golf course, a swim-up bar and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, aromatherapy or a detox wrap at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include kayaking, snorkelling and archery. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

You'll also find perks such as:

5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, full breakfast (surcharge) and free bike hire
An outdoor tennis court, an electric car charging station and express check-out
Guest reviews say great things about the helpful staff

Room features

All 401 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.

Other conveniences in all rooms include:

Changing tables, children's books and art supplies
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and designer toiletries
65-inch LED TVs with streaming services and premium channels
Furnished balconies or patios, childcare services and free infant beds

All-inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Room service during certain hours (limited menu)

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

2 Sept - 3 Sept

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 32 per person
3 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Hix Bar & Lobby Lounge
Ki Beach Bar & Korean BBQ
La Cantina
La Laguna
Tauro Steakhouse

Things to do

24-hour gym
5 outdoor pools
Archery
Beach volleyball
Beach yoga
Children's pool
Ecotours
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Golf course
Golf driving range
Golf lessons
Hiking/biking trails
Kayaking
Library
Outdoor tennis court
Piano
Pilates classes
Playground
Racquetball/squash
Sailing
Sauna
Snorkelling
Steam room
Surfing/bodyboarding
Tennis lessons
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Art supplies
Baby toys
Beach toys
Changing table
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting
In-room cot
Laundry facilities
Playground
Pool toys
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (40,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

20 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

65-inch LED TV with premium satellite channels
Pay films
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 11 kg per pet

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 55.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 35.00 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately USD 25 to 32 per person
Airport shuttle fee: USD 256 per vehicle (return)
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba

Fairmont Mayakoba Hotel

Fairmont Mayakoba Hotel Playa del Carmen

Fairmont Mayakoba Playa del Carmen

Mayakoba Fairmont

Fairmont Hotel Playa Del Carmen

Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Fairmont Playa Del Carmen

Playa Del Carmen Fairmont

Fairmont Mayakoba Resort Playa del Carmen

Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Mayakoba ?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on 2 Sept 2025 start from £295.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Fairmont Mayakoba ?

Self-parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Checkout is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 miles (10 km).

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Fairmont Mayakoba Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Ignacio Jose

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel!

Stayed 3 nights in Jul 2025

10/10 Excellent

Wen Hsi

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property and fantastic staff. Very relaxing vacation, can't wait to go back

Stayed 7 nights in Jul 2025

10/10 Excellent

Rocio

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly, great food & service, amazing amenities, lots of privacy and NOT crowded. Overall best resort my family and I have stayed at.

Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing tropical paradise

Stayed 6 nights in Aug 2025

10/10 Excellent

Verra

20 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful resort. Staff is super helpful.

Stayed 4 nights in Jul 2025

10/10 Excellent

Marie-Cecile

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Paradise

Stayed 9 nights in Aug 2025

10/10 Excellent

Albino

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience and customer service! Can’t wait to come back!

8/10 Good

Javier

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and hotel was amazing. The food options where ok. The food was not up to par with the hotel . There where tasteless. And not a lot of options on the menus.

Stayed 6 nights in Aug 2025

10/10 Excellent

Vasiliki

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful experience at the Fairmont Mayakoba!! Five stars all around. Highly recommend!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

3 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love the service and the staff.

Stayed 4 nights in Jun 2025

10/10 Excellent

Alba I

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and amazing staff. From the moment you walk into the lobby you’re greeted with smiles, a delish drink and ambience like no other. I would like to thank Erick who works as a waiter at the beach for his attention to every detail. We are already planning our next trip back

Stayed 3 nights in Jul 2025

10/10 Excellent

Sydney Marie

7 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife

Stayed 5 nights in Jun 2025

10/10 Excellent

Frank

3 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely meticulously kept property.

Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

13 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an amazing time with my family of four. The area is stunning with many things to do. It was definitely the most luxurious trip we’ve taken altogether and so worth it. I will never forget this vacation and hope to be back.

Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas Xavier De

3 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was an amazing experience!

Stayed 5 nights in May 2025

10/10 Excellent

Maria

27 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 5 nights in Mar 2025

8/10 Good

Sabah

22 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 4 nights in Jun 2025

10/10 Excellent

Kristin

8 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Fairmont Mayakoba will not disappoint you. One of the most beautiful places to visit in all of Mexico. Outstanding service, amazing food, beautiful beaches and pools.. it truly is a tropical paradise. This is our 4th time here and I’m already trying to figure out when I can come back!

Stayed 6 nights in Jun 2025

10/10 Excellent

katie

8 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous resort, we were kindly upgraded to a casita and it was stunning - maid service twice a day, in the evening our ice bucket would be filled . Our rooms were clean and spacious with quality fittings and beautiful balconies where we could sit and listen to the sounds of the jungle. The staff, without exception were friendly and helpful. Valet parking easy and efficient, and they would give us water and towels if going out for the day. On return, they would say “ welcome home “! Food delicious, especially the breakfast buffet ( Christina’s omelettes are second to none !) which was extensive and set us up for the day. The beach was gorgeous , pools clean and the areas well maintained and so pretty. We didn’t want to leave.

Stayed 7 nights in Jul 2025

10/10 Excellent

Bruno

18 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera

Stayed 3 nights in Mar 2025

10/10 Excellent

Emmanuel

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A wonderful family friendly resort with the 5 star atmosphere!

Stayed 4 nights in Mar 2025

10/10 Excellent

Irene

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service and staff was top-notch, clean, beautiful hotel, dining was amazing. It was a truly stress-free and indulgent vacation.

Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

4 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Extraordinary location, services, food, nature surrounding. Personnel are kind, friendly, respectful, knowledgeable, attentive. Would definitely go back. One annoying issue, however, there was a strong mold smell in our room, likely affecting many casitas’ bottom floor units (we tried two). May try a top floor room next time

Stayed 3 nights in Jun 2025

10/10 Excellent

Nadia

2 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best resorts I've ever been to. The property is beautiful and service is beyond excellent. Staff is so attentive and kind and they went out of their way to make our stay amazing by leaving multiple surprises in our room for our special occasion. The only thing that could be improved is the food at some of their restaurants.

10/10 Excellent

Maria

19 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property and staff was so kind. Spa was incredible

Stayed 3 nights in Mar 2025

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View all photos for Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

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View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside

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Family Room, Connecting Rooms (Lagoon)

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View all photos for Fairmont, Room, 1 King Bed, Non Smoking

Fairmont, Room, 1 King Bed, Non Smoking

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View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Fairmont, Room, 2 Queen Beds, Non Smoking

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View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking

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View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

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View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Casita, Signature Room, 1 King Bed, Non Smoking

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View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Casita, Signature Room, 2 Queen Beds, Non Smoking

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Family Room, Connecting Rooms (Garden)

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View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

Premium Suite, 1 King Bed, Non Smoking, Beachfront

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View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

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View all photos for Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

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View all photos for Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

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View all photos for Casita, Signature Suite, 1 King Bed, Non Smoking

Casita, Signature Suite, 1 King Bed, Non Smoking

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View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

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View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

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View all photos for Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

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View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside

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View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon)

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View all photos for Presidential Suite, 1 King Bed (Tortuga)

Presidential Suite, 1 King Bed (Tortuga)

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View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral)

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Fairmont Mayakoba