Title: Hotel Mousai Cancun Adults Only - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=99924030&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mousai Cancun Adults Only - All Inclusive Unwind by the pool or take in breathtaking views from the rooftop. Your luxury getaway awaits. ## Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive ![Building design - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/0c6c705d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f1a8d423-a55c-47f5-b73b-b894b9454915-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/84c20e10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/86f6b26a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, minibar, in-room safe - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/e052455d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - All-inclusive - Spa - Parking included - Free Wi-Fi - Restaurant £842 includes taxes & fees 16 Jan - 17 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Suite 2 Queen Beds Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/ad05e2d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Queen Beds Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 947 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Suite 1 King Bed Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/fa6c7af5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 1 King Bed Ocean Front 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 947 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 1370 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Ultra Suite 2 Queen Beds Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/b849e70f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 2 Queen Beds Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 947 sq ft - Ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Ultra Suite 1 King Bed Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/1a67f5fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 1 King Bed Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 947 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Ultra Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 1370 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/6b674c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding 2 bedrooms - 2316 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Two Bedroom Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Corner Suite Ocean Front ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Premium bedding 2 bedrooms - 2316 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Two Bedroom Master Suite ![Two Bedroom Master Suite | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/4ee888d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite ### Highlights Furnished balcony Separate dining area Private outdoor hot tub Air conditioning Dining table Smart TV Hypo-allergenic bedding Pillow menu - 2187 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Two Bedroom Master Suite ![Ultra Two Bedroom Master Suite | Living area | 50-inch Smart TV with digital channels, pay films, smart speakers](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/cd15bbf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Master Suite ### Highlights Furnished balcony Separate dining area Private outdoor hot tub Air conditioning Dining table Smart TV Hypo-allergenic bedding Pillow menu - 2187 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information) ## About the area Located in Punta Sam, Hotel Mousai Cancun Adults Only - All Inclusive is on the beach. Puerto Cancun Marina Town Center and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Extreme Adventure and El Sol de Cancun are also worth visiting. [Visit our Punta Sam travel guide](https://www.expedia.co.uk/Punta-Sam.dx180141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.22987%2C-86.80286&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OwwvcuTmzMZV34j5O1-Rd_bOLpk=) Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400 ### What's nearby - Punta Sam Ferry Terminal \- 14 min walk \- 0.8 miles - Punta Sam Beach \- 14 min walk \- 0.8 miles - El Meco Archaeological Site \- 3 min drive \- 1.6 miles - Mujeres Beach \- 4 min drive \- 1.8 miles - North Beach \- 47 min drive \- 5.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive ### Restaurants - ‪The Deli - ‬10 min walk - ‪Restaurant Flamingos - ‬15 min walk - ‪The Rooftop - ‬7 min walk - ‪caprichos villa del palmar - ‬13 min walk - ‪Hudson Tavern - ‬4 min drive ## About this property ### Hotel Mousai Cancun Adults Only - All Inclusive Luxury all-inclusive property near Ultramar Ferry Puerto Juárez Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a facial, aromatherapy and a hot stone massage at Spa Imagine, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars. You'll also enjoy perks such as: - 2 outdoor pools - Free valet parking - Airport drop-off service (surcharge), massage treatment rooms and outdoor furniture - A 24-hour front desk, a lift and beach umbrellas Room features All 88 rooms feature comforts, such as private outdoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and furnished balconies. Extra amenities include: - Hypo-allergenic bedding and down duvets - Rainfall showers, free toiletries and hairdryers - 50-inch Smart TVs with digital channels - Smart speakers, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Premium alcoholic drinks included 24-hour room service Meals and beverages at companion properties ## Similar properties ![Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/103000000/102290000/102284400/102284314/d4999c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Coral Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 343 reviews £629 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=102284314&PinnedHotelID=102284314&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/45fc51ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoize at Hyatt Ziva Cancun - 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Adults Only - All Inclusive Costa Mujeres - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 488 reviews £610 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=96116315&PinnedHotelID=96116315&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1680000/1672500/1672497/64fb7b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,391 reviews £588 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1672497&PinnedHotelID=1672497&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/109000000/108820000/108814000/108813979/abaa429f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mousai Cancun Ocean Front Adults Only Punta Sam - Pool - All-inclusive - Spa - Parking included 8.4 Very good 16 reviews £633 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=108813979&PinnedHotelID=108813979&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1150000/1140800/1140762/53f8777a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live Aqua Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 1,917 reviews £450 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1140762&PinnedHotelID=1140762&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/2dde6cbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 778 reviews £489 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=107712995&PinnedHotelID=107712995&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free valet parking on site - Limited on-site valet parking ### Food and drink - 12 restaurants - 3 bars/lounges - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Blanca Blue - Bocados Steak House - Hiroshi - NOI Ristorante Italiano - The Rooftop ### Things to do - 2 outdoor pools - Full-service spa - Gym ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages ### Business services - 24-hour business centre ### Outdoors - Beach towels - Beach umbrellas - On the beach - Outdoor furniture - Rooftop terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Ayurvedic treatments - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (100 centimetre wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 9 floors - Built in 2024 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 50-inch smart TV with digital channels - Pay films - Smart speaker ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Mousai Cancun Inclusive Hotel Mousai Cancun Adult Only Hotel Mousai Cancun Adults Only Mousai Cancun Adults Only All Inclusive Hotel Mousai Cancun Ocean Front Adults Only . Hotel Mousai Cancun Adults Only All Inclusive Hotel Mousai Cancun Adults Only - All Inclusive Hotel ## Frequently asked questions ### Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool? ### How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive? ### Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly? ### How much is parking at Hotel Mousai Cancun Adults Only - All Inclusive? ### What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive? ### What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive? ### Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive? ### Where is Hotel Mousai Cancun Adults Only - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mousai Cancun Adults Only - All Inclusive Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.4 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 80 8 - Good 3 6 - Okay 1 4 - Poor 5 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Bshara 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Very friendly staff that went out of their way to help and serve us. ##### Bshara Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Freeman 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean room, good service, quite place ![](https://a.travel-assets.com/ugc/hotel-reviews/77ead8aa-0a84-4bba-8c4e-1040cbd9b546-1761247889628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/accb33ae-f923-4e2b-970b-04327186ccde-1761247885987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f25af7ea-ecba-45b8-aa4b-64dcd4c72669-1761247885900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18770882-61b4-441f-bc98-287cd52aaa9e-1761247890759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Freeman Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Teresa Michele 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay!!! ##### Teresa Michele Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Shanna 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had. ![](https://a.travel-assets.com/ugc/hotel-reviews/991e1f4d-e445-4620-9801-2f461f9dd80d-1762864002025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/975b58e4-6f35-4d34-818a-4ee1abb82309-1762864003543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89dcaa43-f505-4fa3-a560-fbfdcfc77594-1762864005063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d70850c7-3200-44df-acea-4e71e7b0e10c-1762863995216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shanna Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Soher 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/9db6016f-6016-474e-a09f-a240a3ddabbe-1762712516069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4018ad71-fd62-46d3-b3e2-3872a9255efe-1762712525799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d357da87-07e5-4af6-9aa0-fc9d3e13af38-1762712526075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99b93fbd-7091-4e72-b2ec-35c3227ab07e-1762712532280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Soher Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Monique 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/0947b688-e7db-41c5-a427-ea68f6030d29-1750117419778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d839b2c6-f75a-459b-be2c-95e63398c187-1750117475741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/babd176a-96a7-4ce3-9abc-d0d04c431def-1750117474402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a47a3b1-8d37-4aa1-9ed8-d50a4233e937-1750117476155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monique Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Xavier 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must One of the best hotels we have ever been. Amazing service people food and location ##### Xavier Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Selim 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool ,and ocean views ##### Selim Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Adrian 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless with swift service and correction of any issues. The Butler, Alexa, wonderful, attentive, and communicative. Concierge, Marcia, extremely helpful, thorough, and has the warmest energy. Every on staff that I encountered is great at what they do. The property is gorgeous. The food is delicious. ##### Adrian Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Matthew 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A spectacular 4 night getaway with my wife. The food, the cocktails, the grounds all 10/10\. What separates this property from others is the room was one of the nicest we have ever stayed in and the service was unreal. If total relaxation with great food and drink along with unparalleled service is your thing this is the resort for you. Lastly the rooftop pool is unforgettable, we are recharged and missing our trip already. ##### Matthew Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Alaina 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent! Will definitely be back! ##### Alaina Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jinya 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room is clean and the bed is comfortable, but the restaurant has few options. ##### Jinya Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Karoli 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing hotel! ##### Karoli Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Carman Suet 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel is very new and great design. All the staff work there are very nice and professional. Also the roof top with amazing swimming pool, that’s awesome!!!! ##### Carman Suet Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carlos 16 Nov 2025 Liked: Cleanliness, staff & service I don’t usually take the time to leave feedback about hotels, but this time I genuinely want to share my experience. First, the level of customer service is exceptional — truly unreal how good and attentive the entire staff is. The food was amazing as well. Normally by the end of my trips I’m tired of the food, but this place has such great restaurants that we were delighted every single day. The rooms are impeccably clean and spotless. And with only about 80 rooms, the hotel feels peaceful and quiet — definitely not a place for partying, but the perfect spot if you’re looking to relax. 5 stars to this hotel! ##### Carlos Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### AKASHDEEP 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Hotel and the service ##### AKASHDEEP Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Miriam 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing service and facilities ##### Miriam Stayed 3 nights in May 2025 ### 10/10 Excellent #### Eric 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing! Highly recommend. ##### Eric Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Herbert Manfield 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place for vacation ##### Herbert Manfield Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Shuhan 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay. ##### Shuhan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Robert 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### Robert Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Sepideh 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience. ##### Sepideh Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### james 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is brand new. The room was wired all over with accommodating features like lighting and ambiance music. You won't find staff anywhere else that will provide this level of service. Marcos and Regina were a cut above. Everyone was friendly and seemed genuinely dedicated to making my stay better and stress-free. The food was so good it made me emotional at times. Cannot say enough good things about this place. 6 stars if i could. ##### james Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### rene 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, attentive and friendly staff. Food was great. Very relaxing experience. ##### rene Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Anthony 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was friendly and property was clean. ##### Anthony Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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