Tulum Hotel Guide - Beach Hotels in Tulum, Riviera Maya

Beach fonto beautiful land air conditioner hot water nice music staff ando food is perfect for a rest retreat

Los Lirios was a beautiful, quiet, relaxing hotel experience that was worth every penny. We were lucky enough to upgrade to the Master Suite with Oceanfront views for no extra charge during our stay. That room was top notch and was a dream to come back to after a long day of exploring every night. The breakfast was always good and the staff were some of the friendliest people we met the entire trip. Tulum is an amazing place to say the least and Los Lirios made us feel completely at home. The bartender will make you great drinks with extra tequila just cuz they want you to have a good time. The property is well maintained and a joy to walk around barefoot on the soft white sand paths throughout. My girlfriend loved the king size bed because for whatever reason my chronic snoring was completely cured with that bed and pillows. I was honestly stoked not to be pushed around in the middle of the nigh due to my snoring our entire stay. Side note to myself I have to find out what type of mattress and pillows they use. So for the negative reviews on this place we can only imagine those people came in with very high expectations or aren't very friendly people themselves. From our experience the AC worked great, the room was fantastically beautiful, the staff all around were very generous, and we always got up for the free breakfast because it was too good to miss..

The staff was friendly but did not intrude in our privacy on any way and were always polite. The food was excellent . We had the best room so close to the beach so we were able to enjoy the beach in one way or another all hours of the day or night. We would definitely like to go back. Just a few steps to the beach , terrace restaurant or bar. And a good variety of music is played in the background.

Check-in was smooth, with a tepid glass of sparkly. The location is fantastic, especially the beach. The layout and design of the resort is interesting but a little dull and it seems that maintenance is behind schedule. The room was great, spacious enough, clean, and well appointed. For the most part, many of the staff were avoiding any contact unless directly approached. We had a nice meal at Porto Fino, Our waiter was super, the food was good quality ingredients, well prepared, a good resort result, but not fine dining. When we checked-out at 12:00, along with perhaps 8 or 10 other guests, there were only two people working the front desk. They almost insisted that guests fill out an interactive evaluation, which only extended the amount of time others were waiting to check-out. The pools seemed to have a lot of algae growing on the concrete. The overall theme of this review is that if the resort tried a little harder, a nice visit would have been a terrific visit.

Zazil Kin (which means sun flower in the Mayan language) is a lovely little group of huts on the beach. Some have bathrooms some share a community facility. Power is only available during the evening and night (7:00 pm-7:00 am) and there is no maid service during your stay. Hot water is only available during the times when no-one else has used it. (which for us was rare) Make sure and protect yourself from insects because the beach is full of ants, mosquitos and other creeping crawling critters. An insect net is supplied to protect you as you sleep. The staff was very pleasant and the small restaurant/kitchen had good food (and a sand floor which was fun). The property is open during the day to the public so many beach goers are present during the day and some at the bar during the evening. All in all very much what we expected and a very nice beach location. We would defiantly go back.

This beach is gorgeous, the pools are great, and for a typical all-inclusive resort, this place is fine. It is off the beaten path, though, so any wandering or shopping needs to happen after a 200 person taxi to town (the taxis are negotiated at that rate from the hotel no matter what, apparently) The hotel rooms are okay, not very updated, certainly not fancy (no alarm clocks, very basic, safe needed a new battery) and the food was just okay. Unfortunately, the front desk staff we encountered was rude both at check-in and check out, and didn't seem to really care about our experience at all. Also, it would be nice to not be treated like an irresponsible college kid upon check-in with the primary communication being to warn us about the fees for a lost key and lost beach towels, so maybe they should put that on a sign or deliver it differently. On check out, it took 20 minutes to get a cab, which may have been the result of the desk clerk calling a buddy instead of having them hail the first cab that came down the street, so reserve a cab ahead if you have a timing issue.

Friendly and helpful staff. Huge, beautiful, comfortable room. Deserving of the "Luxury" title, can't believe what you get for the price. Basically a modern private condo. More space than we could ever use. Very well furnished with modern appliances, cookware, bathroom fixtures. 2 TV's if you care about that. 2 nice fan coil units with tons of control options. Full size refrigerator/freezer. Comfortable bed and tons of closet space.

Perfect for a getaway with family or friends. Beautiful beach and outdoor restaurant/lounge area. The rooms are simple but they have everything you need. You probably won't be spending much time indoors here anyway.

Could not have been happier that we chose CabanasTulum! Loved the facilities and loved the people! Can't wait to return.

Stayed at Hotel Calaluna Tulum, and it was exactly what I thought it would be. Clean, modest hotel right on your own private beach. The beach is clean and beautiful, the staff was super friendly and helpful. They serve a light breakfast which does the trick but you are in walking distance to many other restaurants. Great location and I highly recommend this place mostly because of the beach and location. The only discomfort I had with the room was with the ventilation. There is a fan but no A/C, so it forced me and my girlfriend to be more active rather than stay in our room :)