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Casa Agape Boutique Hotel & Beach Club Tulum

Photo gallery for Casa Agape Boutique Hotel & Beach Club Tulum

Featured image
Outdoor pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Casa Agape Boutique Hotel & Beach Club Tulum

VIP Access

Casa Agape Boutique Hotel & Beach Club Tulum

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Calle Polar Poniente Lots 10, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park2 min drive
  • AirportTulum, Quintana Roo (TUY)5 min drive
  • Popular LocationTulum Mayan Ruins6 min drive
  • Popular LocationLas Palmas Public Beach11 min drive

Choose dates to view prices

About this area

Tulum

Casa Agape Boutique Hotel & Beach Club Tulum is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Monkey Sanctuary and Xel-Há Park are not to be missed.

What's nearby

  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 6 min drive
  • Playa Ruinas - 6 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • Casa Maria — 1 min walk
  • Ginger - 3 min walk
  • El Asadero - 3 min walk
  • El Vegetariano - 5 min walk
  • Taqueria Honorio - 5 min walk

About this property

Casa Agape Boutique Hotel & Beach Club Tulum

3-star Tulum hotel in Tulum City Center, near Tulum National Park
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and laundry facilities are on-site. All 12 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include fans, safes and showers.
Casa Agape Boutique Hotel & Beach Club Tulum offers 12 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: USD 5.00-10.00 for adults and USD 5.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Minibar

Outdoor space

  • Deck or patio

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5.00 and USD 10.00 for adults, and USD 5.00 and USD 10.00 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ágape
Casa Agape & Tulum Tulum
Casa Agape Hotel Boutique Tulum
Casa Agape Boutique Hotel & Beach Club Tulum Hotel
Casa Agape Boutique Hotel & Beach Club Tulum Tulum
Casa Agape Boutique Hotel & Beach Club Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 72 out of 97 reviews
5 - Excellent 74%
Rating 4 - Good. 18 out of 97 reviews
4 - Good 19%
Rating 3 - Okay. 3 out of 97 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 97 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 97 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the room, and the staff was extremely
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean! We arrived earlier than check in time and they gave us our room early with no charge! Their restaurant in the top floor has amazing food! Green Chilaquiles are the best. Room service is very convenient and fast! Not to pricey either!
Stayed 4 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and clean. The hotel overall is okay. The pool area is on the rooftop with no shade. I would recommend to the hotel to get umbrellas, we really wanted to spend more time at the pool but was impossible with the sunlight burning us. The first night, the A/C in our room wasn't working. The employee at the front desk was arguing with me that it was working. He came to our room 3 times "to fix it" with the remote and with no luck. The next day after I told him I couldn't sleep because of the heat, then he decided to bring someone to fix it. I asked for a refund and they provided a complimentary breakfast. The restaurant at the hotel is okay. The two times we ordered food to our rooms, they messed up the order. The same mistake. We asked for a specific item on the menu and they would bring the opposite. Also, the 2 times with ordered toasted bread with butter and the 2 times we have to call them because they didn't bring it. Overall the hotel is okay and the location. But if we come back we'll probably stay somewhere else.
Stayed 7 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
The language barrier.
Stayed 3 nights in Jun 2021

4/5 Good

Disliked: Amenities
Stayed 3 nights in Jun 2021