Title: HOTEL POCNA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL POCNA Seafront hotel with full-service spa, near Tulum Mayan Ruins ## Photo gallery for HOTEL POCNA ![Front of property - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/f3025d8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/ae34efab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/8cf6b823.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/76303d2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Casa Pocna Family Oceanview suite A/C | Egyptian cotton sheets, premium bedding, in-room safe - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/d2b30beb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Paraiso, HOTEL POCNA offers a peaceful getaway with a full breakfast each morning, rejuvenating body wraps at the spa, and refreshing cocktails at the beach bar terrace. Enjoy free WiFi and a 24/7 staffed front desk for a comfortable stay. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Bar - 24/7 front desk - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Casa Maya Partial Ocean View A/C ![Casa Maya Partial Ocean View A/C | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/c9f5f8be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Maya Partial Ocean View A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Egyptian cotton bed sheets Premium bedding Private bathroom - 377 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Casa Maya Ocean Front with A/C ![Casa Maya Ocean Front with A/C | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/0746996c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Maya Ocean Front with A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Egyptian cotton bed sheets Premium bedding Private bathroom - 377 sq ft - Ocean view - Sleeps 3 - 1 King Bed and 1 Single Bed OR 1 King Bed ### View all photos for Casa Pocna Family Oceanview suite A/C ![Casa Pocna Family Oceanview suite A/C | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/8b86e1f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Family Oceanview suite A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Ceiling fan Egyptian cotton bed sheets Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Casa Pocna Jungle view with bathtub ![Casa Pocna Jungle view with bathtub | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/fbcb29cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Jungle view with bathtub ### Highlights Balcony Individually furnished Individually decorated Air conditioning Premium bedding Ceiling fan Separate bedroom Egyptian cotton bed sheets - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Casa Pocna Master plunge pool panoramic view ![Casa Pocna Master plunge pool panoramic view | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/ebcca553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Master plunge pool panoramic view ### Highlights Balcony Individually furnished Individually decorated Private plunge pool Air conditioning Premium bedding Ceiling fan Separate bedroom - 431 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Casa Pocna jungle view suite A/C ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/480f1091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna jungle view suite A/C 9.6 Exceptional 5 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Egyptian cotton bed sheets Premium bedding Private bathroom - 377 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Luxury Villa, All Inclusive | Living area | 55-inch LED TV with cable channels](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/7c3228ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet-friendly - Free WiFi 10.0 Exceptional 4 reviews £692 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Tulum-Hotels-TROBBU-TULUM.h104584556.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi 10.0 Exceptional 1 review £60 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/895c2d49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 365 reviews £182 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Private beach, white sand, free beach cabanas, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48570000/48569300/48569260/34b93d7b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Panamera Zona Hotelera - On private beach - Pool - Parking included - Free WiFi 8.6 Excellent 95 reviews £201 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews £349 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 622 reviews £359 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,002 reviews £441 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 221 reviews £214 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/08ab0ad9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BESPOKE, Member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 33 reviews £238 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) Ad ![On the beach, sun-loungers, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42610000/42607300/42607249/9bc4ae58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nest Tulum Zona Hotelera - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 84 reviews £281 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Nest-Tulum.h42607249.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=00b6bb53-7b94-4b32-8376-f6f30dc4123a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20026%2C-87.43564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NllOhXb1lEyZNBpmMirs0cgeQDU=) Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780 #### What's nearby - Tulum National Park \- 1 min walk \- 0.0 miles - Jaguar Park \- 1 min walk \- 0.0 miles - Las Palmas Public Beach \- 3 min walk \- 0.2 miles - Playa Paraiso \- 6 min walk \- 0.4 miles - Tulum Mayan Ruins \- 7 min drive \- 1.2 miles #### Getting around - Tulum Intl. Airport (TQO) - 58 min drive #### Restaurants - ‪Carl's Jr. - ‬6 min drive - ‪Playa Pescadores - ‬11 min walk - ‪Panza Tulum - ‬7 min drive - ‪Villa Pescadores - ‬10 min walk - ‪Mezzanine Restaurant - ‬4 min walk ## About this property ### HOTEL POCNA Hotel near Playa Paraiso Take advantage of free full breakfast, a beach bar and a terrace at HOTEL POCNA. Treat yourself to a deep-tissue massage, a body scrub or a body treatment at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks include: - Free self-parking - Smoke-free property, concierge services and massage treatment rooms - Luggage storage, tour/ticket information and a 24-hour front desk Room features All rooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks such as air conditioning and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - Balconies, ceiling fans and daily housekeeping ## Similar properties ![Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/4251d108.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Paraiso Hotel Tulum Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 145 reviews £190 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/30000000/29760000/29751100/29751039/306b2d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kai Tulum Zona Hotelera - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 183 reviews £134 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=29751039&PinnedHotelID=29751039&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/15000000/14700000/14690500/14690477/9f51b9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maria Del Mar Tulum Zona Hotelera - 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Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 139 reviews £125 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1467701&PinnedHotelID=1467701&HadPinnedHotel=true®ionId=-1&adults=2) ![Cielo Master Deluxe Oceanfront king size bed with plunge pool and terrace | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444604/385487ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Posada del Sol Boutique Hotel Tulum Zona Hotelera - Breakfast included - Spa - Free WiFi - Air conditioning 8.2 Very good 179 reviews £130 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4444604&PinnedHotelID=4444604&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 932 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free self parking on site - Limited on-site parking ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - A beach bar - A restaurant ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - On the beach - On the waterfront - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Mud bath - Outdoor treatment areas - Spa open daily - Treatment room ### Accessibility - Lift ### More - 2 floors - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's air conditioning system is available from 8 PM-10 AM only. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 158 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Poc Na Tulum Poc Na Tulum Poc Na Hotel Poc Na HOTEL POCNA Hotel HOTEL POCNA Tulum HOTEL POCNA Hotel Tulum ## Frequently asked questions ### Is HOTEL POCNA pet-friendly? ### How much is parking at HOTEL POCNA? ### What time is check-in at HOTEL POCNA? ### What time is check-out at HOTEL POCNA? ### Where is HOTEL POCNA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL POCNA Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 9.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 141 8 - Good 69 6 - Okay 27 4 - Poor 12 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Jack 5 Mar 2023 Liked: Cleanliness, staff & service Great location great rooms great staff great experience ##### Jack Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Aelxey 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, nice rooms, amazing beach. Front desk guys are great! ##### Aelxey Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### leslie 17 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved staying at hotel poc na it was clean and the staff was amazing :) ##### leslie Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Maria Gadalupe Fernandez 1 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants. ##### Maria Gadalupe Fernandez Stayed 5 nights in Aug 2022 ### 8/10 Good #### bertrand 8 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team! ##### bertrand Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### April 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out. ##### April Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Marcus 14 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough. ##### Marcus Stayed 5 nights in Sep 2022 ### 6/10 Okay #### Erin 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna). ##### Erin Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Sergio 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención, hospoitalidad y amabilidad, la comida muy rica y servida en buen tiempo, habitaciones cómodas y limpias ##### Sergio Stayed 2 nights in Aug 2025 ### 8/10 Good #### Krishna 4 Nov 2024 Liked: Cleanliness Disliked: Staff & service #### Fin strand Bra strand och god frukost. Hade lägre förväntningar för frukosten p.g.a tidigare recensioner. Långsam in och utcheckning. Inte hotellets fel men dåligt att man behöver betala avgift på 61 pesos för att komma in i området. Dyrt i restaurangen. ![](https://a.travel-assets.com/ugc/hotel-reviews/90F7D503C8120995BF3D0AC34AB54A9C5ACA12441730687000860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28DACE035F9F4681D5A2AA743BC6278C3D3428C51730687005204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Krishna Stayed 2 nights in Nov 2024 ### 8/10 Good #### Ivan 11 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien! ##### Ivan Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Zaira Beltran 14 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No TV ##### Zaira Beltran Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Itzel 21 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was breath taking! Especially the room with a ocean view! ##### Itzel Stayed 3 nights in Jun 2022 ### 8/10 Good #### Michelle 3 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Test ##### Michelle Stayed 2 nights in Jun 2022 ### 8/10 Good #### Luis 2 Jun 2022 Liked: Property conditions & facilities, room comfort #### Ótima localização e bar de praia O hotel fica dentro do parque nacional, e uma distância a pé do Sitio Arqueológico de Tulum, de frente para a praia com 3 restaurantes dentro. Isso conta muito para uma avaliação positiva. Somente como melhoria recomendaria incluir frigobar e wifi no quarto, e melhorar o chuveiro. ##### Luis Stayed 3 nights in May 2022 ### 8/10 Good #### Maria 31 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is friendly and helpful. ##### Maria Stayed 4 nights in May 2022 ### 8/10 Good #### alberto 28 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful. ##### alberto Stayed 4 nights in May 2022 ### 10/10 Excellent #### Michelle 24 May 2022 Liked: Staff & service, amenities, property conditions & facilities Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return. ##### Michelle Stayed 5 nights in May 2022 ### 10/10 Excellent #### Darienne 23 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too! ##### Darienne Stayed 5 nights in May 2022 ### 8/10 Good #### Heike 23 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities Eine wunderschöne Anlage, sehr ansprechende und große Zimmer, Frühstück lecker, allerdings etwas dürftig, mit tollem Ausblick, sehr schöner Strand, äußerst freundliches und zuvorkommendes Personal. Am besten hat man hier einen Mietwagen, um die Gegend zu erkunden, hierfür sind auf der Anlage Parkplätze vorhanden. ##### Heike Stayed 7 nights in May 2022 ### 10/10 Excellent #### Ruth 17 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff! ##### Ruth Stayed 3 nights in May 2022 ### 10/10 Excellent #### Josue 16 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing. Quiet and tranquil. The food was also great. Close to everything you need. It was like a paradise here. I will be returning again. Gracias. Thank you!! ##### Josue Stayed 4 nights in May 2022 ### 10/10 Excellent #### Samuel 8 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great vacation place Fantastic hotel in the beautiful town of Tulum. The place is just gorgeous and the crew is super nice. ##### Samuel Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Linette 30 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increíble place, from the front desk staff to everyone that works here, Amazing view. Would definitely be back. ##### Linette Stayed 1 night in Apr 2022 ### 10/10 Excellent #### ADRIANA 20 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel very clean and comfortable. It is quiet and relaxing. The staff were super helpful and attentive. The restaurant was also good, I would only say the dinner options are limited. Overall had an amazing stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/DBD053D0A17FF9E31C6482C1BE165E6121489EDD1650478398233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19FD09CD004B256D062D133E21F73A715DD2B0351650478399130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35D91B1D0F2F10EDF7FEF709D23B2517E87138B41650478398776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41C181165A18B2F4A76E0F0B0A9D2B21E519DAC91650478398328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ADRIANA Stayed 4 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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