Title: Hotel Roc Luxe Tulum - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roc Luxe Tulum - Adults Only Travelers escape to a peaceful garden oasis at this adults-only retreat near Tulum Beach, where the outdoor pool offers refreshing breaks amid tropical surroundings ## Photo gallery for Hotel Roc Luxe Tulum - Adults Only ![Luxe beach front | Beach/ocean view - Hotel Roc Luxe Tulum - Adults Only (Tulum)](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/bfedf0fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/b9fb44cc-d195-46f1-a12b-8b0a1012247b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Comfort Room, 1 King Bed, Non Smoking | Minibar, in-room safe, blackout curtains, free WiFi - Hotel Roc Luxe Tulum - Adults Only (Tulum)](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/1020603a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite room | Minibar, in-room safe, blackout curtains, free WiFi - Hotel Roc Luxe Tulum - Adults Only (Tulum)](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/1ec7df04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Hotel Roc Luxe Tulum - Adults Only (Tulum)](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/1bf97c1b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roc Luxe Tulum caters exclusively to adults seeking a stylish getaway near Tulum Beach. Guests enjoy continental breakfast, relax by the outdoor pool, or wander through the garden. Free WiFi and attentive concierge services enhance the experience at this tranquil lodge. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=33786942&PinnedHotelID=33786942&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Luxe beach front ![Luxe beach front | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/eee83795.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxe beach front ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite room ![Junior Suite room | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/b977e641.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite room ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Partial sea view - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room, 1 King Bed, Non Smoking ![Comfort Room, 1 King Bed, Non Smoking | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/1020603a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Garden Suite ![Garden Suite | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/d1b3fd7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Presidential Room, 1 King Bed, Non Smoking, Ocean View ![Presidential Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/6db7f798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed, Non Smoking, Ocean View ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Romantic Garden Suite ![Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/34000000/33790000/33787000/33786942/66dffaf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Garden Suite ### Highlights Air conditioning Blackout curtains Private bathroom Rainfall showerhead Free bottled water Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor banquet area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/c9e36622_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.16716%2C-87.45145&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KNDeP59Zsp17BZtk6REzyhkDpeo=) Carretera Tulum-Boca Paila Km 5.5, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 1 min walk \- 0.1 miles - SFER IK \- 19 min walk \- 1.0 mile - Ven a la Luz Sculpture \- 2 min drive \- 1.6 miles - Jaguar Park \- 3 min drive \- 1.8 miles - Tulum National Park \- 4 min drive \- 2.2 miles #### Getting around - Tulum Intl. Airport (TQO) - 53 min drive #### Restaurants - ‪Maya Tulum - ‬4 min walk - ‪Chambao - ‬12 min walk - ‪Taboo Beach Club - ‬13 min walk - ‪La Eufemia - ‬4 min walk - ‪Mateos - ‬14 min walk ## About this property ### Hotel Roc Luxe Tulum - Adults Only Lodge near Tulum Beach Hotel Roc Luxe Tulum - Adults Only provides amenities, such as free continental breakfast and a garden. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - Smoke-free property, concierge services and beach towels - A 24-hour front desk Room features All guest rooms at Hotel Roc Luxe Tulum - Adults Only include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Rainfall showers and free toiletries ## Similar properties ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/15000000/14700000/14690500/14690477/9f51b9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maria Del Mar Tulum Zona Hotelera - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 211 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=14690477&PinnedHotelID=14690477&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/268b780e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=81886775&PinnedHotelID=81886775&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/4000000/3850000/3847700/3847693/131b93ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Punta Piedra Beach Posada Zona Hotelera - 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19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=112998955&PinnedHotelID=112998955&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alaya Tulum Zona Hotelera - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 441 reviews £261 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/98000000/97080000/97072700/97072639/fd239539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xela Tulum, a Member of Design Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 24 reviews £563 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=97072639&PinnedHotelID=97072639&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8800000/8797000/8796991/42aa3e47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid House Tulum Beach Zona Hotelera - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 277 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=8796991&PinnedHotelID=8796991&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Beach towels - Garden ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Rainfall showerhead - Shower - Towels provided ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Esencial Tulum Hotel Esencial Hotel Esencial Lodge Esencial Tulum Tulum Tulum Esencial Tulum Lodge Esencial Tulum Tulum Esencial Tulum Lodge Lodge Esencial Tulum Esencial Lodge Esencial Esencial Tulum Roc Luxe Tulum Tulum Hotel Roc Luxe Tulum Hotel Roc Luxe Tulum - Adults Only Lodge Hotel Roc Luxe Tulum - Adults Only Tulum Hotel Roc Luxe Tulum - Adults Only Lodge Tulum ## Frequently asked questions ### Does Hotel Roc Luxe Tulum - Adults Only have a pool? ### Is Hotel Roc Luxe Tulum - Adults Only pet-friendly? ### How much is parking at Hotel Roc Luxe Tulum - Adults Only? ### What time is check-in at Hotel Roc Luxe Tulum - Adults Only? ### What time is check-out at Hotel Roc Luxe Tulum - Adults Only? ### Where is Hotel Roc Luxe Tulum - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Roc Luxe Tulum - Adults Only Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 10 Location ### 8.2 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 35 8 - Good 14 6 - Okay 15 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Chelsea 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was such a laid back and relaxing resort. We had a great time, not a lot of people, and staff were very friendly and helpful. We will definitely be back. ##### Chelsea Stayed 4 nights in Apr 2024 ### 8/10 Good #### Eugene 29 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to stay. ##### Eugene ### 10/10 Excellent #### Yanett 9 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ##### Yanett ### 8/10 Good #### Shannon 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities This property was paradise, I loved the entire hotel. It was secluded and felt like heaven. All the staff was helpful and accommodating and cleaning ladies did an excellent job! Highly recommend this property to everyone. ##### Shannon Stayed 5 nights in May 2023 ### 8/10 Good #### Oscar 13 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was good. But extremely over price! I wouldn't recommend staying there. ##### Oscar Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Verified traveller 11 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Do uniqueness about this property you feel like we're right in the middle of the jungle but the front view is the ocean absolutely stunning. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### JOHN 10 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have never paid so much for a can of beer, a drink and a bowl of ceviche. ##### JOHN ### 10/10 Excellent #### Yahyli 10 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was an amazing experience. From the staff, the decorations, ambiance, everything was excellent!! Julio Avila one of the concierge was extremely helpful, he went about and beyond to made our vacation an epic memories. He help us to book the beach clubs, restaurants and and the personal in gral was always available for any request we had. The housekeeper did our room services with lot of care and love, Juan Pablo from the restaurant also was lovely to us. Very recommended stay!! 😍 ##### Yahyli ### 10/10 Excellent #### Irving 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me encantó Increíble lugar, la alberca maravillosa con una vista wow, la atención de la recepción, bartender, etc. 10/10 ##### Irving Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Christian 14 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staying at Roc Luxe Tulum was one of the best decisions for our trip. It was effortless to communicate with the staff through WhatsApp chat and they made amazing recommendations for food and outings. They helped us to find activities that were even better than the ones we had planned in the first place. We walked along the beach and thought Roc Luxe Tulum was easily the best spot out of all the hotels. The floating beds on the beach were amazing and it was the PERFECT location. It was within walking distance of most night life and food options and far enough from the beach clubs, so it wasn’t loud. 10/10 would recommend. ##### Christian Stayed 6 nights in Mar 2022 ### 10/10 Excellent #### Lora 14 Apr 2022 Liked: Staff & service, amenities, property conditions & facilities Looking for a beautiful peaceful, tranquil beachfront place to stay! This is your spot, from exceptional staff to the cleanliness in your room. Wonderful location! I loved everything about this place my second visit and will be returning. ##### Lora Stayed 5 nights in Apr 2022 ### 10/10 Excellent #### Brian 27 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great! Rooms are nice! Music and food was delicious... ##### Brian Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Daniel 16 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing time. Highly recommend My stay with amazing. I was looking for a long time on which property to stay at in tulum beach and chose this one. I couldn’t have been happier with my decision. Mau and Julio were very accommodating and made the entire experience wonderful. The property is beautiful and in a great location to walk to things. I’ll definitely be back. Thank you to the from desk on such a wonderful stay. The massages on the beach are great too! ##### Daniel Stayed 5 nights in Mar 2022 ### 8/10 Good #### willie 15 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing but good reviews for this property and the staff. Everyone was very friendly, accommodating, and helpful. The room could definitely have an ironing board, but other than that, the rooms and property were great and convenient to get to. ##### willie Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Silvia 9 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and located right on the beach (if you are staying on the luxe side). Rooms are a good size and had AC units. The beach club has stunning views and relaxing beds. The staff was super friendly but Julio went above and beyond to make my stay pleasant. The concierge is through Whatsapp and their response time was less than 2 minutes every time. The only thing was their shower products were not great so I would bring my own next time. Overall, I had an amazing time and would definitely come back. ##### Silvia Stayed 5 nights in Mar 2022 ### 4/10 Poor #### simon 23 Feb 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Is fairly idyllic within and the rooms are fine but the staff are useless and never do what they say they will or bring what you need in the room. Beach is nice but the prices for drinks and food are ridiculous. Really quite basic and not 4 star in any way ##### simon Stayed 8 nights in Feb 2022 ### 8/10 Good #### i 27 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Beautiful property. A little noisy Beautiful palapa huts on the beach. Lovely breakfast included with the stay. We did move rooms as the garden side was very noisy from nearby rubbish disposal and construction work. ![](https://a.travel-assets.com/ugc/hotel-reviews/D3FC12D26CD0A7D9FF300E54583EF9D5C85A08C51643324305210.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/691A8743E72BADC393E7F5C9D9B907FA9B1F252E1643324305168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5B0B4071AD14778531726C863ACE56A2D71E915D1643324302039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8DC572BDC2B8962C35BC4BF9D04ED3C7BA0731C21643324303168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### i Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Constantin 20 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very relaxing beach area ##### Constantin Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Eliza 18 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was attentive, friendly and we enjoyed our stay! The hotel is beautiful and is located in a central area in Tulum close to other hotels and a few minutes walk from convenience store. Would recommend and would visit again! ##### Eliza Stayed 5 nights in Dec 2021 ### 2/10 Terrible #### Vilasini 2 Dec 2021 Disliked: Cleanliness, amenities, property conditions & facilities I don’t think they need to be rated as it’s all nonsense the place .. rooms stink no ac and no hot water . The people that work there are nice but the place is run down and dirty ##### Vilasini Stayed 4 nights in Nov 2021 ### 8/10 Good #### Verified traveller 4 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here is amazing. The service was great. The property is very pretty and the location is ideal, it's on the strip but a little removed from the high traffic area. A few things that were subpar... the water pressure in the shower was low and the water was never really warm. The wifi in the rooms (garden side) was not so great. The AC in the room was cool but not cold. Also, lots and lots of mosquitoes. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 29 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities MY WIFE AND I JUST GOT BACK FROM THE ROC IN TULUM AND WE MISS IT ALREADY! :( I DONT EVEN KNOW WHERE TO BEGIN THIS PLACE IS MAGICAL FROM THE STAFF STARTING WITH OUR FAVORITE AND THE BEST NACHO TO, MARCOS, MICHAEL, MARCELITO AND ALL THE OTHERS. THEY WERE SO ACCOMMODATING AND TRULY MADE US FEEL RIGHT AT HOME. THIS PLACE IS SO CHILL, CLEAN AND A PIECE OF HEAVEN. YOU TRULY FEEL LIKE YOU ARE IN A DIFFERENT WORLD. THE FIRST NIGHT THE HOT WATER IN OUR ROOM WASNT WORKING AND NACHO WAS SUPER ACCOMMODATING HE UPGRADED US TO A BIGGER VILA FOR NO EXTRA CHARGE. ALSO IT WAS MY BIRTHDAY SURPRISE AND NACHO AND THE STAFF DECORATED OUR ROOM WITH BALLONS, FLOWERS, CHAMPAGNE AND A BEAUTIFUL CAKE TOWER. I REALLY FELT SO RELAXED AND COMFORTABLE HERE. THE DECOR AND PLACE IS AMAZING RIGHT ON THE BEACH BUT THE STAFF OH MAN THEY WERE ONE OF A KIND! VERY ATTENTIVE EVEN AT THE BAR THE GUYS WERE GREAT. THANK YOU ROC YOUR STAFF DESERVES THE WORLD THEY ARE TRULY HARD WORKERS. BEST STAY OF MY LIFE, WE STAYED IN SANTORINI LAST YEAR BUT THE ROC TOPS IT ALL. CANT WAIT TO COME BACK. ALSO TO ADD ME AND MY WIFE ARE A SAME SEX COUPLE AND YOU GUYS TREATED US AMAZING AND WE FELT VERY COMFORTABLE. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller 29 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this place is amazing and the food and service was top notch the room exceeded my expectation which never happens the drinks were always amazing and everyone was so happy to be there and make you stay the best it could possibly be .. shout out to Teo and Luis for taking care of us and making it amazing ##### Verified traveller Stayed 4 nights in Jun 2021 ### 6/10 Okay #### VLADISLAV 28 May 2021 Disliked: Staff & service #### Robbers Hotel The hotel is nice, but service is terrible, an attitude of the employees is totally unacceptable. We asked to reserve us rental car, and guys at reception openly demanded 50$ for this service! Trying to cheat and somehow make money. It was a feeling that it’s a place where they will make additional money from you any way possible. ##### VLADISLAV Stayed 1 night in May 2021 ### 2/10 Terrible #### Verified traveller 27 May 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy sucio baños asquerosos literal servicio en bar bueno servicio en recepción pesima la verdad no regreo jamas a ese hotel ##### Verified traveller Stayed 3 nights in May 2021 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---