Title: Pepem Holistic Experience - Peaceful Retreat Near Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pepem Holistic Experience - Peaceful Retreat Near Tulum Hotel with an outdoor pool, 10-minute walk to Dos Ojos Cenote ## Photo gallery for Pepem Holistic Experience - Peaceful Retreat Near Tulum ![Jungle Villa Nah-Ha | View from room - Pepem Holistic Experience - Peaceful Retreat Near Tulum (Tulum)](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/0c2714a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3acef964-fd12-4ef3-917c-678ca7d77fef-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Eco Mayan Cabins | View from room - Pepem Holistic Experience - Peaceful Retreat Near Tulum (Tulum)](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/3cc598c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Eco Mayan Cabins | Premium bedding, in-room safe, free WiFi, bed sheets - Pepem Holistic Experience - Peaceful Retreat Near Tulum (Tulum)](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/49e63113.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jungle Villa Kukulkan | Terrace/patio - Pepem Holistic Experience - Peaceful Retreat Near Tulum (Tulum)](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/3db5323b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Dos Ojos Cenote, Pepem Holistic Experience welcomes adults to tranquil grounds with a beautiful garden and outdoor pool. Guests appreciate the spa services and free WiFi, consistently praising the serene atmosphere of this wellness-focused getaway. ## Reviews 8.0 Very good ## Popular amenities - Spa - Housekeeping - Pool - Pet-friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=65549116&PinnedHotelID=65549116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Mayan Gods Cabins ![Mayan Gods Cabins | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/71e5f402.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mayan Gods Cabins ### Highlights Free rollaway/extra beds Full-sized fridge/freezer Portable fan Premium bedding Private bathroom Pet friendly Daily housekeeping Wardrobe - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Jungle Villa Nah-Ha ![Jungle Villa Nah-Ha | View from room](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/0c2714a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Villa Nah-Ha ### Highlights Private pool Free rollaway/extra beds Full-sized fridge/freezer Separate bedroom Premium bedding Portable fan Private bathroom Living room - 1292 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Jungle Villa Kukulkan ![Jungle Villa Kukulkan | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/40d274ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Villa Kukulkan ### Highlights Private pool Free rollaway/extra beds Full-sized fridge/freezer Separate bedroom Premium bedding Portable fan Private bathroom Pet friendly - 883 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Jungle Villa Pepem ![Jungle Villa Pepem | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/59b0bd2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Villa Pepem ### Highlights Private pool Free rollaway/extra beds Full-sized fridge/freezer Portable fan Premium bedding Private bathroom In-room safe Daily housekeeping - Sleeps 4 - 1 King Bed ### View all photos for Eco Mayan Cabins ![Eco Mayan Cabins | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/25334998.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Mayan Cabins ### Highlights Free rollaway/extra beds Full-sized fridge/freezer Portable fan Premium bedding Private bathroom Wardrobe Pet friendly Located on the ground floor - 700 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe House ![Deluxe House | Premium bedding, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65550000/65549200/65549116/fd656eb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe House ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Private pool Kitchen Full-sized fridge/freezer Smart TV - 2368 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - 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Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £569 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2025-12-25&chkout=2025-12-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=9d607d01-2895-4b74-b6e2-2a001b60f569&top_cur=GBP) Ad ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delek Tulum Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 333 reviews [](https://www.expedia.co.uk/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information?chkin=2025-12-30&chkout=2025-12-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=9d607d01-2895-4b74-b6e2-2a001b60f569&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Pepe-Eco-Aldea-Tulum-Solo-Adultos.h65549116.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Pepe-Eco-Aldea-Tulum-Solo-Adultos.h65549116.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.32763%2C-87.39619&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LWTuaGsCwGkSVHaGvji7XrE381Y=) Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760 #### What's nearby - Pet Cemetery Cenote \- 9 min walk \- 0.5 miles - Dos Ojos Cenote \- 11 min walk \- 0.6 miles - Xel-Há Park \- 23 min drive \- 5.1 miles - Tulum Mayan Ruins \- 39 min drive \- 12.3 miles - Playa Paraiso \- 50 min drive \- 17.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive #### Restaurants - ‪Bahia Principe Grand Coba - ‬18 min drive - ‪Le Gourmet Restaurant - ‬18 min drive - ‪Vela Norte - ‬19 min drive - ‪Restaurant Kukulkan - ‬19 min drive - ‪Portofino restaurant - ‬20 min drive ## About this property ### Pepem Holistic Experience - Peaceful Retreat Near Tulum Hotel near Dos Ojos Cenote Located close to Cenotes Sac Actun and Xel-Há Park, Pepem Holistic Experience - Peaceful Retreat Near Tulum provides a terrace, a firepit and a garden. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Bike hire, airport drop-off service (surcharge) and express check-out - Express check-in, tour/ticket information and outdoor furniture - Smoke-free property, a banquet hall and a vegetable garden Room features All guest rooms at Pepem Holistic Experience - Peaceful Retreat Near Tulum have perks, such as premium bedding, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards, full-sized fridge/freezers and portable fans ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/118000000/117920000/117916300/117916288/90360c01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pent House - Santuario Apartments Chemuyil, Tulum - Air conditioning - Parking available - Barbecue grill £74 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=117916288&PinnedHotelID=117916288&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/64000000/63490000/63488700/63488637/81d877ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful house in the middle of paradise Puerto morelos - Pool - Pet-friendly - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=63488637&PinnedHotelID=63488637&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27050000/27041500/27041430/ba0c3b63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungle Chic Villa in Chemuyil Tulum - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle (surcharge) - Limited on-site parking ### Food and drink - Couples/private dining - Private picnics ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - Outdoor pool ### Conveniences - Guidebooks - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Firepit - Garden - In a national park - Outdoor furniture - Picnic area - Pool loungers - Terrace - Vegetable garden ### Spa - Couples treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - At least 80% of food locally-sourced - Banquet hall - Mosquito nets - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Full-sized refrigerator/freezer ### More - Access via exterior corridors - Portable fan - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, host will greet you ### Pets Pets are allowed for an extra charge of USD 25 per pet, per stay (maximum of USD 25 per stay), plus a one-off cleaning fee of USD 25 and a deposit of USD 25 per stay Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 180 per vehicle (maximum occupancy 8) - Pet deposit: USD 25 per stay - Pet fee: USD 25 per pet, per stay (maximum USD 25 per stay) plus a one-off USD 25 cleaning fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses solar energy Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number PHB210514SG1 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Pepem Holistic Experience Pepe Eco Aldea Tulum Solo Adultos Pepem holistic experience Adults Only Pepem Eco Luxury Hotel Tulum Adults Only Pepem Eco Hotel Tulum at the Jungle Adults Only Pepem Holistic Experience - Peaceful Retreat Near Tulum Hotel Pepem Holistic Experience - Peaceful Retreat Near Tulum Tulum Pepem Holistic Experience Chaman Cuisine Restaurant Adults Only ## Frequently asked questions ### Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a pool? ### Is Pepem Holistic Experience - Peaceful Retreat Near Tulum pet-friendly? ### How much is parking at Pepem Holistic Experience - Peaceful Retreat Near Tulum? ### What time is check-in at Pepem Holistic Experience - Peaceful Retreat Near Tulum? ### What time is check-out at Pepem Holistic Experience - Peaceful Retreat Near Tulum? ### Does Pepem Holistic Experience - Peaceful Retreat Near Tulum provide a shuttle to the airport? ### Where is Pepem Holistic Experience - Peaceful Retreat Near Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pepem Holistic Experience - Peaceful Retreat Near Tulum Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 9.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 24 8 - Good 4 6 - Okay 5 4 - Poor 2 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### JOSEPH MICHAEL 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and most relaxing chill vibes ##### JOSEPH MICHAEL Stayed 3 nights in May 2025 ### 10/10 Excellent #### Carlos 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning hotel in the jungle with such peaceful vibes. It was extremely close to the Dos Onos Cenotes so I was able to check those out and do some horseback riding. The staff was also incredible and very friendly. I absolutely loved my experience here. ##### Carlos Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Ernest Edward 11 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this place it was exactly what we were looking for. The staff was amazing and the chefs amazing! hands down to the chefs. ##### Ernest Edward Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Danijel 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had wonderful time at Pepem. ##### Danijel Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Vincent 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities WOW! Staying at Pepem Holistic Experience was so wonderful. Pedro, Chef Adam and the whole staff made the overall experience welcoming, friendly, relaxing and easy and effortless. We stayed at Jungle Villa Kukulcan and ate some incredible food. Chef Adam is so talented and such a warm and authentic presence! I can't wait to come back to Pepem and host my own yoga retreat one day, as it is a beautiful space for healing experiences. We highly recommend this magical haven in the Mayan jungle. Thank you so much Pepem (means 'butterly' in Mexico!) Vincent and Roman from Canada ##### Vincent Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Céline 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unique experience and amazing chef We spent three nights at Pepem and we absolutely loved it. Our room was in the « jungle » and we had a beautiful swimming pool. You could wake up to the sounds of the animals of the forest. The ambiance and style of the hotel is amazing. You really feel connected to nature. The highlight of our trip was our chef. We have eaten in a lot of fancy places but I can tell you that our chef’s food was on another level! Lot’s of flavor and colors! He was always available for a little talk and gave us many tips for our vacation. We saw comments regarding insects in the rooms: you are in the jungle, so obviously, you may have a few insects in your room. Our recommandation is just to close doors/windows/mostiquo net and avoid putting your lights on at night and you will survivre! We also comments regarding the fact that the windows cannot be locked, we confirm however, we felt secure to be honest. The staff made us feel like family, we would recommend the place for the retreats they are planning on doing! ![](https://a.travel-assets.com/ugc/hotel-reviews/91d82e2c-4cf3-4886-b30a-8ad94b009467-1753839613196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6607ac0-5f98-475b-951d-790fbbd1d78a-1753839612546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7c5dd4b-e931-43aa-b725-e8308733cd32-1753839612979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/221632c1-6c5c-4b59-b885-20a73c15745d-1753839611851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Céline Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Eric 12 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay at if you want to be one with nature and enjoy the sounds of creation without having the distraction of the everyday life. Enjoy a wonderful meal prepared by chef Marcos and his excellent staff. He accommodated us and prepared a delicious meal not on the menu specifically attending our taste buds. Amazing cenotes at walking distance from the property that you dont want to miss. Cant wait to visit again. ##### Eric Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Nia Elizabeth Krishna 18 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Spent a week here. Lovely grounds. Very peaceful. We were aware of this before hand, but I would recommend renting a car or scooter as it is quite far from the beach. But you can definitely spend a few days at the different cenotes that are in walking or cycling distance. ##### Nia Elizabeth Krishna Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Teresa 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We had such a wonderful, personal, and unforgettable experience at this hotel. From the moment my sisters and I arrived, we were warmly welcomed in the lobby. Despite our last-minute request, the staff graciously accommodated us for the temazcal experience — something we will never forget. Pedro, the hotel manager, went above and beyond to make sure everything ran smoothly for us. He worked hard to fit us into the temazcal ceremony and helped coordinate taxis for our last-minute requests. His kindness and effort made a big difference in our stay. Our shaman, Miguel, was incredibly thoughtful and made us feel safe and supported throughout the entire ceremony. He took his time to explain the process and guided us through a deeply spiritual and healing journey. A highlight of our stay was the food. Chef Adam E. curated and prepared the most delicious meals for us on both nights. He even came to our table to share how each dish was made, adding such a personal and thoughtful touch to our dining experience. We also loved staying in the bungalow — a magical setting where we could see fireflies dancing around the room through the glass walls. Surrounded by jungle sounds and nature, it truly felt like an escape into a serene, hidden paradise. This trip was special in every way, and we’re so grateful for the memories we made here. ##### Teresa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Amy M 31 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely, amazing! I traveled alone and stayed at Pepem Eco for five days. Lucy Mark goes all the staff were absolutely wonderful. The food is excellent especially the shrimp tacos but you can also get an amazing risotto or fish in a green Molé. All delicious I was there a few days before New Year’s, and they offered a Tamiscal with a local shaman. It was exactly what I needed to leave this year behind and head into the future with open eyes hears heart and mind, the owner, Juan Carlos even attended the Temescal with his wife, and we all ate and drank together afterwards. They offer free bicycles so you can bike to the mini cenote’s all in very very close proximity, the cenote pool they have is absolutely beautiful. There is a yoga Palapa, massages available, you could stay for weeks and never be bored. Oh how I wish I could! ##### Amy M ### 8/10 Good #### Shelby 28 Feb 2025 Liked: Cleanliness, staff & service We had a very interesting stay at Pepem Holistic Experience. It is advertised as a luxurious, tranquil resort, but it is actually more of a “glamping” experience. We love the concept, staff and efforts made, but unfortunately it really did fall short of what was advertised to us. There are a lot, and I mean, a lot of bugs that make it into the room due to the netting and having no glass windows, and they often have a lot of issues with power-which means no lights, no way to charge devices, etc. Outside of it not meeting our expectations as a luxury/boho stay, we were incredibly moved by the kindness, efficiency and capabilities of the staff and especially the chef that we encountered during our time at Pepem. Upon arrival we had a breezy check in and were offered food immediately. Every day that we spent there we were asked if there was anything needed to improve our stay, unfortunately I think a lot of our issues were outside of the staff’s control. All in all, the staff were the reason we left our vacation feeling overall satisfied and humble. Adam is one of the most talented chefs we have ever encountered. He made us feel like life long friends, even family. He went out of his way every day to Make sure that every guest not only had a full belly but had a smile on their face. We are very grateful for the staff at this resort, we had an overall decent stay and would recommend for a 1 night stay or meal out. ##### Shelby Stayed 6 nights in Feb 2025 ### 4/10 Poor #### Verified traveller 18 Feb 2023 Liked: Cleanliness #### Not very ECO at all. Limited parking, on a busy and dusty road, with work vehicles driving through as early as 5:30 AM. While there is a noise curfew at 11 PM, a Cenote area across the street was celebrating a wedding late into one of the evening’s with extra loud drum noise and music. Other guests complained as well, but nothing could be done. Huge piles of trash were stacked across the road, and it cooked in the heat and wafted through the air. Our final evening, we ordered dinner and the chicken made my husband very ill. He was up all night long with severe stomach pain and diarrhea. When I mentioned it at check out, it was of no concern to the staff at all. We were charged full price his meal regardless. The staff were nice and friendly, but I felt they could have made this right. Overall, I wish we would have stayed somewhere else. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller 28 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pepem Eco is a full embodiment of its name. The love, care & integrity placed into this project is felt on the premises & the cabins. It’s so convenient to Tulum town and beaches too! The staff couldn’t have been more hospitable. Leo spoke perfect English & is a warm and informative greeter & Blanca is a gentle and accommodating receptionist. We stayed in Kulkhan cabin which had personal parking right at the door. There is a privacy fence between cabin and road(mind this is a dirt road way out in the jungle so there is very little traffic.) Everything in the cabin and the cabin itself is locally harvested resources & therefore harmoniously created with and on this sacred land. Nestled in the jungle with a private pool and all water sourced from the cenotes, which in themselves are powerfully cleansing and healing. I really appreciated the solar power operations and the fresh cenote drinking water dispenser. It was a perfect stay with the kitchenette and fridge so we could prepare & store food. We will actually use their methods & model to build our own eco friendly home. Upon leaving we had the pleasure of meeting the owners who themselves were the embodiment of “Pepem eco medicina.” They are beautiful spirits, lights of the world, in service of the people and the planet. I look forward to returning when they will have the rest of the grounds completed with yoga Shala, temezcal, restraunt & more. These are Earth Angels creating heaven on Earth ##### Verified traveller Stayed 3 nights in May 2021 ### 10/10 Excellent #### Patrick 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Endroit agréable pour un ressourcement avec la nature. Merci au chef pour la cuisine remplie de saveurs extraordinaire! Le Barman toujours présent pour nous rafraîchir avec des boissons exotiques et la propriétaire très accueillante et souriante. Merci pour ce beau séjour. ![](https://a.travel-assets.com/ugc/hotel-reviews/c8dc5d13-7cc0-48a2-ace4-0c299fe4511c-1751308383331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a4d9fdc-31db-44e1-b4f3-49d0f0b190fa-1751308389380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b50b03b7-037f-4674-a42d-8242014b8999-1751308390660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9246796e-593d-4258-bcc3-6ed3e86ab612-1751308384995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ubaldo Daniel Merlos 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amables y totalmente recomendable para descansar ##### Ubaldo Daniel Merlos Stayed 2 nights in Mar 2025 ### 6/10 Okay #### NATALY 7 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Falta personal urgente. Es muy lindo el lugar, pero regresamos llenos d espulgas, y no tienen servicio para la hora de comida, solo desayuno y cena. No cuentan Con el personal Necesario el concinero hace maravillas, mesero, bartender, limpieza hace todo pobre. ##### NATALY Stayed 2 nights in Mar 2025 ### 8/10 Good #### Victor 5 Mar 2025 Liked: Cleanliness, staff & service Esta a 20 minutos de la Tulum, hay cenotes alrededor y esta cerca de Xel Ha ##### Victor Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Manuel D 19 Feb 2025 #### Mal servicio Nunca contestaron el teléfono contacto, un retraso en mi vuelo hizo imposible entrar al hotel ni una respuesta al teléfono o celular; tuvimos que hospedarnos en otro lugar. ##### Manuel D Stayed 1 night in Feb 2025 ### 6/10 Okay #### Ricardo 8 Jan 2024 Liked: Cleanliness, staff & service, amenities Muy bonito el lugar, tranquilo y forzosamente debes tener auto para moverte. Instalaciones muy bien, comodas y tranquilas. Desayuno muy mal si esta incluido solo tienes 1 opción que no varia en toda la semana: 1 huevo revuelto, jugo de Naranja pequeño, cafe y poco de fruta con una mitad de pan tostado. No tiene aire acondicionado, se meten ratones a tu cuarto si tienes algo de comida, la cocina solo una pequeña plancha no es posible cocinar nada. Baños si privacidad. No tienes sufucientes ganchos para colgar la ropa ni espacio para guardar nada. La descripción de las habitaciones en la pagina no describen la realidad ##### Ricardo ### 10/10 Excellent #### Tania 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities si quieres estar en contacto con la naturaleza y estar en calma, esta es tu mejor opción, las instalaciones son muy bonitas, es una aldea que esta en medio de la selva rodeado de cenotes hermosos, lo recomiendo ampliamente, además de que la atención de todo el staff y la cocina es buenisimo, sin duda volvería ##### Tania Stayed 4 nights in Jun 2023 ### 8/10 Good #### Obed 9 May 2022 Liked: Cleanliness, staff & service #### Cool Stay It was definitely an experience. A good one! But like most, the photos and instagram posts looked better than actually being there. I felt like being that we were in middle of the jungle, literally, there would have been more accommodations. We thought they would have a yoga instructor on site as shown on their instagram page but they didn’t. They had the space where we could do it ourselves. No room service options, at least not to our knowledge + I seen nothing regarding spa treatment. The pool was on maybe 2-3 days while we were there which was an inconvenience being that the pool fills up easily with leaves and dead bugs. And our stay was for 11 days. Having about 4 cenotes at walking or biking distance was great! We did 2 of them but I still think having the pool ready for us would’ve been best considering it was steps away from our cabana. The food was really good. And the staff was super friendly. It was about 40 mins away from Tulum Beach (not their fault) so we opted to leave early and stay by the beach for the remainder of our vacation. FYI; make sure to rent a car because paying for taxis gets ridiculously expensive. This particular hotel is far from everything! ##### Obed Stayed 11 nights in Apr 2022 ### 2/10 Terrible #### Greysi 5 Apr 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible overall ##### Greysi Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Victoria 8 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful & Peaceful! I will be back ##### Victoria Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Luis 6 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pepem Eco is a fantastic place to stay. Our room was perfect, it had a small pool, and glass all-around. The staff was awesome, Fernando and Sol took great care of us. Food was great, drinks were great as well. Beware, there’s no AC in the room, but at this time of the year we didn’t really need it, as it was cool enough during the night. ##### Luis Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Andres 30 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great! it's lovely to be in the middle of the jungle yet with all the comfort needed. The Pepem villa with panoramic view is incredible! Access to the property is a bit difficult and taxis are expensive so it's worth considering renting a car. ##### Andres Stayed 2 nights in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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