Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
Explore the area
Tulum National Park1 min walk
Las Palmas Public Beach5 min drive
Dos Aguas Park8 min drive
Tulum, Quintana Roo (TUY)10 min drive
Choose dates to view prices
About this area
Naala Tulum is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LabnaHa Ecopark Adventures and El Toh Ecopark.
You'll be asked to pay the following charges at the property:
Cleaning fee: USD 1.5 per accommodation, per night.
Sanitation services: USD 1.5 per night
We have included all charges provided to us by the property.
Self-parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum
Frequently asked questions
Yes, this property has an outdoor pool.
As of 18 Aug 2022, prices found for a 1-night stay for 2 adults at on 16 Sept 2022 start from £121.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is available for USD 10 per day.
Check-in is from 3:00 PM - anytime.
Checkout is at noon.
Yes, there's an airport shuttle.
Situated in Tulum, this hotel is 0.1 mi (0.1 km) from Tulum National Park and within 3 miles (5 km) of Tulum Mayan Ruins and Playa Paraiso. Tulum Beach is 2.6 mi (4.2 km) away.
Overall score and ratings
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
This property is good and have great staff service. I really hate tulum streets. The beach is currently unavailable to swim due to seeweed plant. I will recommend staying in Cancun there’s more clean beaches and better streets. Tulum is so over rate honestly.
Naala Tulum was fantastic! From arrival to departure they took care of everything we needed! The service there was absolutely exceptional. In particular Eduardo and Karina at the poolside bar were amazing - never letting our drinks run out! Ruben did a phenomenal job with booking our tours and Jesus gave us great recommendations on things to do in the area. The location was great - just out of the hotel zone by the beach which is very pricey and too far from the city center - but still close enough to get to the beach. Naala is located within a 15 minute walk of all the great local things to do in Tulum including the markets, art and street tacos! Plus there are a bunch of restaurants and bars on the same strip. I will definitely plan to stay at Naala if we return to Tulum!
The hotel is very aesthetically pleasing. The customer service was great, people at front desk were always incredibly helpful with recommendations and calling taxis.
I stayed in room 321. Peaceful for the most part. It is directly below the rooftop dining area so the dragging of chairs is definitely a wake up call. We were never able to get live tv on the tv, and the wifi is very spotty for Netflix. Barely an issue since we were not in the room that much. Construction across the street was a bit noisy at times.
Other than that, it has PLENTY of restaurant within walking distance, close enough to town center or to bike or scooter rentals.
I would stay here again without a doubt.
We had a wonderful experience at Na'ala! The best thing about this hotel is the friendly service, whether in the cafe/bar, at the front desk, or from housekeeping, they got us everything we needed, quickly and with a smile. We absolutely loved the rooftop pool and spent many hours relaxing there. The rooms were very comfortable, and the breakfast was great.
This hotel had a really cool vibe from the relaxing music in the lobby to the soothing sounds on the roof at the pool. The room was big, clean and cool. The staff was friendly and helpful. We did not eat here. We enjoyed Na’ala Hotel.