Title: Biwa Tulum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwa Tulum Hotel with free parking, near Temple of Doom ![Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/db39903d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/aef96267.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/b1a7bcfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/fc069fa8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/4895913d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwa Tulum is the perfect base for exploring the nearby Temple of Doom. Enjoy excellent views from the rooftop and relax on comfortable sun loungers by the outdoor pool. Start your day with a cooked-to-order breakfast and keep up your fitness routine at the gym. VIP Access 9.2 Wonderful ## Popular amenities - Pool - Room service - Breakfast available - Housekeeping - Gym - Laundry £59 includes taxes & fees 1 Nov - 2 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Double Room, 1 King Bed, City View | 2 bedrooms, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/986f3f5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Smart TV 2 bedrooms Ceiling fan Private bathroom - 301 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Twin Room, Multiple Beds, Accessible, City View | 2 bedrooms, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/de9d70db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Multiple Beds, Accessible, City View 9.0 Wonderful 2 reviews ### Highlights Separate dining area Air conditioning Free cots/infant beds Smart TV 2 bedrooms Ceiling fan Private bathroom Hairdryer - 301 sq ft - City view - Sleeps 2 - 2 Large Single Beds ![Junior Suite, 2 Bedrooms, City View | Living area | 49-inch Smart TV with cable channels, TV, iPod dock](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/671d0558.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms, City View 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 645 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,000 reviews £243 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=135d89e2-8745-42c9-940e-30f4fae04ea6&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Biwa-Tulum.h21274559.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Biwa-Tulum.h21274559.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21536%2C-87.45931&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TVOtD6h5bMM5Y3tjglOoQbB7CBk=) Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780 #### What's nearby - Gran Cenote - 4 min drive - 2.7 miles - Tulum National Park - 5 min drive - 2.9 miles - Temple of Doom - 6 min drive - 1.4 miles - Tulum Mayan Ruins - 7 min drive - 2.6 miles - Playa Paraiso - 10 min drive - 4.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive #### Restaurants - ‪El Asadero - ‬2 min walk - ‪Mestixa - ‬3 min walk - ‪Taqueria Maya - ‬3 min walk - ‪Don Tomas - ‬1 min walk - ‪Luna Park - ‬5 min walk ## About this property ### Biwa Tulum Upscale hotel near Temple of Doom Located close to Tulum Mayan Ruins and Playa Paraiso, Biwa Tulum provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. In addition to a gym and a restaurant, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free self-parking - Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Multilingual staff, coworking spaces and a front desk safe Room features All guest rooms at Biwa Tulum include comforts, such as air conditioning and separate dining areas, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 49-inch Smart TVs with cable channels - Separate dining areas, microwaves and free infant beds ## Similar properties ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 87 reviews £73 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 385 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 913 reviews £37 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 631 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111350000/111348100/111348002/04ce6732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Tulum Hotel Tulum City Center - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=111348002&PinnedHotelID=111348002&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/7cf42155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 447 reviews £59 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/4000000/3050000/3049400/3049312/e2ba077e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Posada 06 Tulum Tulum City Center - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 443 reviews £37 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=3049312&PinnedHotelID=3049312&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/90000000/89510000/89507300/89507260/ce063828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unho Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=89507260&PinnedHotelID=89507260&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 278 reviews £75 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9100000/9094200/9094174/f7b82142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livetulum Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 703 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9094174&PinnedHotelID=9094174&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free uncovered self parking on site - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - Weekday local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 15 per person - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals - Billiards/pool table - Gym - Outdoor pool ### Family friendly - In-room cot - In-room microwave - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Beach towels - Pool loungers - Rooftop terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Lift (44 centimetre wide door) - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible van parking ### More - 1 building - 3 floors - Banquet hall - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch smart TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Minibar - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours Guests driving to the property should contact this property in advance (e.g. directions) ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.00 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately USD 8 to 15 per person - Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Biwa Tulum Hotel Biwa Hotel Biwa Tulum Hotel Biwa Tulum Tulum Biwa Tulum Hotel Tulum ## Frequently asked questions ### Does Biwa Tulum have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at Biwa Tulum? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Biwa Tulum on 1 Nov 2025 start from £59.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tulum-Hotels-Biwa-Tulum.h21274559.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Biwa Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Biwa Tulum? > Self-parking is free at this property. ### What time is check-in at Biwa Tulum? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Biwa Tulum? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Biwa Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies. ### Where is Biwa Tulum located? > Located in Tulum City Center, this hotel is 1.1 mi (1.8 km) from Temple of Doom, and within 3 mi (5 km) of Tulum Mayan Ruins and Gran Cenote. Playa Paraiso and Cenote Manatí are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Biwa Tulum Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 146 8 - Good 55 6 - Okay 7 4 - Poor 6 2 - Terrible 3 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Job 30 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Was a great hotel to stay ##### Job Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Paul 16 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would stay again ##### Paul Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ekaterina 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning! ##### Ekaterina Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Matthew 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have been at the biwa 4 or 5 times now. Always great and a lovely staff! ##### Matthew Stayed 11 nights in Jun 2024 ### 10/10 Excellent #### Ofelia 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Ofelia Stayed 2 nights in Dec 2024 ### 8/10 Good #### Brian 27 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious with king size bed ,clean has a ground floor pool and rooftop area. Would recommend ##### Brian Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### David 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great deal Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value! ##### David Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value for money ##### Verified traveller Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Marguerite 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Tulum Loved my room Great layout with plenty of room for luggage and moving around. Very clean. Comfortable bed and pillows. Lovely pool and roof top bar with sitting area Walking distance to the main shopping and restaurant area Friendly and helpful staff Would definitely stay again ##### Marguerite Stayed 1 night in Feb 2025 ### 8/10 Good #### Oscar 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend ##### Oscar Stayed 1 night in Jan 2025 ### 8/10 Good #### Stefan 13 Jan 2025 Liked: Cleanliness, staff & service, amenities Zu laut, Hotel liegt an einer befahrenen Straße, schallisolierte Fenster sind definitiv sinnvoll. Zimmer hat eine Küchenzeile, allerdings wäre ein größerer Kühlschrank wünschenswert… ##### Stefan Stayed 9 nights in Jan 2025 ### 8/10 Good #### José Antonio 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities el hospedaje incluia desayuno, aun sin embargo como el Domingo no abre el area de restaurant, pues ese dia tuve que pagar el desayuno por mi cuenta, el Hotel esta bien, aun sin embargo si hay algo de ruido externo por tanta moto y el area de los alrrededores esta descuidada y da sensacion de inseguridad, aunque no tuvios ningun problema ##### José Antonio Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Eva 3 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Hotel super limpio, bien cuidado , conveniente ubicación, lugar como se muestra en la ubicacion.El unico inconveniente fue la señorita de recepcion apatica tuve que pagar por un adicional cuando estaba ya pagado reservado y el ascenso tambien lo pague , al hacer el reclamo devolvieron el dinero del ascenso pero no el de la tercera persona. ##### Eva Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Rodrigo 8 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente hotel en el centro de tulum, la alberca limpia y agradable, habitacion muy espaciosa y muy buena ubicacion. ##### Rodrigo Stayed 1 night in Aug 2024 ### 10/10 Excellent #### JOAQUIN 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities \- ##### JOAQUIN Stayed 2 nights in Jul 2024 ### 8/10 Good #### Deon 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Back at Biwa! This was my 2nd time staying here, and I really like the hotel and service. However, I was a little disappointed this time around. I specifically rebooked this hotel , not only because of the freat location, modernity of the rooms, and service, but also because of the refrigerator/mini kitchen area. It's extremely important thar I have a fridge to keep my beverages cold and to store leftover food. The fridge in this room did not get cold at all and I had to throw out my food. Also, the TV would not function and even the front desk girl couldn't get it working. However, the clerk spoke with the manager and they compensated us with courtesy bikea for the duration of our stay. I will definitely stay at BIWA again when i revisit! ##### Deon Stayed 3 nights in Mar 2024 ### 8/10 Good #### Nicole 1 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud. ##### Nicole Stayed 12 nights in Feb 2024 ### 8/10 Good #### Philip 26 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Front desk personal were wonderful, from check in , to answering questions, to check out. ##### Philip Stayed 2 nights in Aug 2023 ### 8/10 Good #### ALBERTO DANIEL OLVERA 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities esta bien el hotel ##### ALBERTO DANIEL OLVERA Stayed 1 night in May 2023 ### 10/10 Excellent #### Nicolette 27 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again! ##### Nicolette ### 6/10 Okay #### Michael 1 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities The check in process was not handled well. We got in late only to find the power out and no one to check us in. ##### Michael Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### George 24 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay. ##### George Stayed 1 night in Feb 2023 ### 10/10 Excellent #### rohit 15 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel met all our needs. Excellent. Thanks. ##### rohit Stayed 1 night in Feb 2023 ### 8/10 Good #### JONATHAN MARTINEZ 24 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ESTA MUY COMODO ##### JONATHAN MARTINEZ Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Jessica 7 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended Really nice rooma and staff. Close to restaurants. A bit noisy from street, but earplugs helped, so slept well. ##### Jessica Stayed 15 nights in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)