Title: Cacao Tulum -Luxury Condos- Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=53803244&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Cacao Tulum -Luxury Condos- Condo in Tulum with 24-hour fitness centre and rooftop terrace ## Photo gallery for Cacao Tulum -Luxury Condos- ![Courtyard - Cacao Tulum -Luxury Condos- (Tulum)](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/c4294619.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by High Heeled Gypsy](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/cf1c56e4-1fba-484b-8f02-08a32c6dfa59-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Front of property - Cacao Tulum -Luxury Condos- (Tulum)](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/5d66e019.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Cacao Tulum -Luxury Condos- (Tulum)](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/dcf80fdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Cacao Tulum -Luxury Condos- (Tulum)](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/0c82ede1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A poolside bar, a rooftop terrace and a garden are just a few of the amenities provided at Cacao Tulum -Luxury Condos-. Treat yourself to spa services, such as a body treatment, a manicure/pedicure or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a 24-hour gym. ## Reviews 7.8 Good ## Popular amenities - Kitchen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=53803244&PinnedHotelID=53803244&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Luxury Apartment, Private Pool ![Luxury Apartment, Private Pool | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/3bce2fb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, Private Pool ### Highlights Deck/patio Separate dining area Private pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 442 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Apartment, Private Pool, Garden View ![Deluxe Apartment, Private Pool, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/505d3447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Private Pool, Garden View ### Highlights Deck/patio Separate dining area Private pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 727 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Apartment, 1 Bedroom, Private Pool ![Private pool](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/ab451ab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom, Private Pool ### Highlights Deck/patio Separate dining area Private pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 893 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Deluxe Penthouse, Private Pool ![Deluxe Penthouse, Private Pool | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/4cbcb39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, Private Pool ### Highlights Deck/patio Separate dining area Private pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 903 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Penthouse, 2 Bedrooms, Private Pool ![Full-sized fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/54000000/53810000/53803300/53803244/776be996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Penthouse, 2 Bedrooms, Private Pool ### Highlights Deck/patio Separate dining area Private pool Air conditioning Kitchen Full-sized fridge/freezer Smart TV Ceiling fan - 1733 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds ## You may also like Ad ![Premium 3 bedroom apartment with 2 bathroom & PLUNGE POOL | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 8 reviews £127 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 304 reviews £72 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![Luxury Suite with King Bed Terrace and Garden | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/45000000/44130000/44125800/44125737/315e157c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Agape Hotel Tulum with Beach Club Access Tulum City Center - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 221 reviews £121 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 670 reviews £337 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 660 reviews £258 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![Beachfront Upper | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20300000/20295700/20295634/4108448d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Tulum, Member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 162 reviews £686 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/249ad122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 374 reviews £178 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 291 reviews £387 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![Beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 5 reviews £69 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 225 reviews £217 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=39bfb54c-9ca8-493d-a412-81920e2926e2&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cacao-Tulum-Luxury-Condos.h53803244.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Cacao-Tulum-Luxury-Condos.h53803244.Hotel-Information) ## About the area Located in La Veleta, a neighbourhood in Tulum, Cacao Tulum -Luxury Condos- is near theme parks and by the sea. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Condo rentals in Tulum](https://www.expedia.co.uk/Tulum-Condos.d182189-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19982%2C-87.47244&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kWUD2tUV23Gt_MVn-BE8FW2rQcI=) Region 15, La Veleta, Tulum, QROO, 77780 ### What's nearby - Holistika Art Walk \- 17 min walk \- 1.0 mile - Dos Aguas Park \- 19 min walk \- 1.1 miles - Hospital de Tulum \- 4 min drive \- 0.7 miles - Hunab Lifestyle Center \- 6 min drive \- 1.6 miles - Jaguar Park \- 6 min drive \- 1.6 miles ### Getting around - Tulum Intl. Airport (TQO) - 44 min drive ### Restaurants - ‪Delicia - ‬8 min walk - ‪Guacamole Club - ‬8 min walk - ‪La Taqueria Pinches Tacos Shop - ‬8 min walk - ‪mera - ‬9 min walk - ‪Vaivén - ‬7 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Cacao Tulum -Luxury Condos- Condo in Tulum with 24-hour fitness centre and rooftop terrace An outdoor pool, a 24-hour fitness centre and a poolside bar are available at this condo building. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business centre and massage/treatment rooms. Each condo provides a Smart TV with cable channels, plus a kitchen with a fridge, an oven and a microwave. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a coffee/tea maker. Cacao Tulum -Luxury Condos- offers 30 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star condo has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Recreational amenities at the condo include an outdoor pool and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/96000000/95210000/95206000/95205997/2c616b4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Tulum by the Spot Rentals Zama - Kitchen - Free Wi-Fi - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=95205997&PinnedHotelID=95205997&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92710000/92704900/92704814/d6512ac9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gaia 1-BR Suite Zama - Pool - Parking included - Free Wi-Fi - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=92704814&PinnedHotelID=92704814&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom, Patio, Garden View | Living room](https://images.trvl-media.com/lodging/96000000/95820000/95815900/95815897/b10343e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Apartment In La Veleta La Veleta - 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Studio with Exterior Plunge Pool Washer & Dryer La Veleta - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=103421480&PinnedHotelID=103421480&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment | Living area](https://images.trvl-media.com/lodging/92000000/91740000/91730900/91730847/9e7aabf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuxtal Tulum Zama - Pool - Kitchen - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=91730847&PinnedHotelID=91730847&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Manicures/pedicures - Outdoor pool - Pool loungers - Pool umbrellas - Reflexology - Treatment room ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free secured, uncovered self parking on site - Limited on-site self parking ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave - Oven ### Dining - A poolside bar - Champagne service ### Bedrooms - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 40-inch Smart TV with premium cable channels ### Outdoor areas - Deck/patio - Garden - Outdoor furniture - Rooftop terrace ### Laundry - Laundry facilities ### Work spaces - 24-hour business centre - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - Welcoming cats and dogs only - 2 pets total - Pets stay free - Service animals exempt from fees - Deposit: USD 100 per stay ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (80 centimetre wide door) - Wheelchair-accessible path to lift - Designated smoking areas ### Services and conveniences - Blackout drapes - Concierge services - Iron/ironing board - Luggage storage - Proposal/romance packages - Safe - Tour and ticket assistance - Virtual front desk ### Location highlights - In a national park - Near the sea ### Things to do - 24-hour gym - Bicycle rentals - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 30 units - Bicycle rentals - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:30 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 16 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 7 days before arrival with check-in instructions; access will be through a private entrance A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 1.5 per accommodation, per night. - A damage deposit of USD 100 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7) - Pet deposit: USD 100 per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Cacao Tulum Condos Tulum Cacao Tulum Luxury Condos Cacao Tulum -Luxury Condos- Condo Cacao Tulum -Luxury Condos- Tulum Cacao Tulum -Luxury Condos- Condo Tulum ## Frequently asked questions ### Does Cacao Tulum -Luxury Condos- have a pool? ### Is Cacao Tulum -Luxury Condos- pet-friendly? ### How much is parking at Cacao Tulum -Luxury Condos-? ### What time is check-in at Cacao Tulum -Luxury Condos-? ### What time is check-out at Cacao Tulum -Luxury Condos-? ### Does Cacao Tulum -Luxury Condos- provide a shuttle to the airport? ### Where is Cacao Tulum -Luxury Condos- located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cacao Tulum -Luxury Condos- Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 7.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 49 8 - Good 27 6 - Okay 10 4 - Poor 5 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Natalja 21 Aug 2023 Liked: Cleanliness, room comfort, communication #### Amazing consindering the price I guess the reviews are very mixed because of different expectations (and I guess Prices). We payed under 100usd per night in August 2023 and consindering that it was absolutly fantastic! If you expect a 5 star hotel you will probably be disappointed by one of the following things: mirrors weren't spotlessly clean, the bed was standing 90 Degress turned so it might be a bit short for tall people (but 2m wide), no room cleaning included, one of our toilets had trouble flushing (the swimmer kept getting stuck - easy to solve by taking of the lid permanently and giving it a small smack), rather hard matress, streets to the hotel are gravel with some potholes. If this sounds okay to you, go for it. We absolutly loved it, especially the small private pool on our penthouse terace. ##### Natalja Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### ADOWA 10 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The property is BEAUTIFUL…5/5… will be coming back soon. ##### ADOWA ### 10/10 Excellent #### Bruna 8 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing place! I loved ##### Bruna ### 10/10 Excellent #### Carlos 16 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent place to stay, our family had a good time over here. Also the people that work at cacao are always nice and very polite, they recommend places to eat and restaurants that bring food to us. Very nice place I will be back to stay here at the penthouse. The pool was amazing with a wonderful view where you can have drinks at the pool bar. ##### Carlos Stayed 4 nights in Aug 2022 ### 8/10 Good #### PATRICIA 30 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Reception check in and out very fast . Roof top pool nice . Place is clean ##### PATRICIA ### 10/10 Excellent #### J 23 Feb 2023 Liked: Amenities, property conditions & facilities, communication Property was very clean but keep in mind it’s developing area so keep that in mind when booking, we didn’t seem to mind though. The concierge was very helpful with recommendations and reservations for trendy areas would definitely stay again :) ##### J Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Monique, Arverne 27 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff is very friendly and accommodating. Our room was quaint however we only booked for 2 nights for an unexpected extended stay in Tulum. I will definitely be booking in the future for a longer stay. ##### Monique Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Pansy 2 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely beautiful stay ! Staff was great, helpful and friendly. Beautiful property! The towels and linens smelled amazing. Location not far from Main Street for some shopping and restaurants. The only con was the dirt road(s) to the property were very challenging but I would absolutely choose to stay there again. ##### Pansy Stayed 2 nights in May 2023 ### 8/10 Good #### Max Stephane 16 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication the hotel need mor maintenance ##### Max Stephane Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Leonna 12 Feb 2023 Liked: Amenities, communication Good ##### Leonna Stayed 4 nights in Feb 2023 ### 8/10 Good #### Stella 20 Dec 2022 Liked: Amenities, property conditions & facilities, communication We stayed at property for 4 nights. Property is beautiful and we really enjoyed the spacious 2 room penthouse. We had some issues with our shower but problem was fixed. Beautiful beaches and plenty of restaurants to visit with family. The road to access the property is not paved so be careful while driving there. We recommend getting there during the day. Really enjoyed our private pool!!! ##### Stella Stayed 4 nights in Dec 2022 ### 8/10 Good #### Tmoneythegreat 28 Sept 2020 Liked: Cleanliness, staff & service The only reason the property received a 3 is because its not complete yet. Once resort is finished it will be an awesome reaort to stay at. You can tell they are fixing everything and not running at full capacity. ##### Tmoneythegreat Stayed 5 nights in Sep 2020 ### 8/10 Good #### Ramon 31 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Pros- great service, check in was easy. Food to order was 3rd party and delivered to room. Pool bar was a bit expensive but Gama did a great job. Pool was cold but it’s January. Cons- hard to find with gps, roads around the area were horrible, nothing walkable to eat or bars. ##### Ramon Stayed 1 night in Jan 2023 ### 10/10 Excellent #### john 25 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This property and the good folks working there really did exceed my expectations. They even helped me out when on two occasions when I had been a victim of fraud, and when I accidentally didn't book my last night's stay! So great! Only possible negatives would be maybe fixing the extreme potholes on the connecting side street, perhaps sharing with local businesses for this. Thank you Cacao! ##### john Stayed 5 nights in Feb 2023 ### 6/10 Okay #### Emma 20 Feb 2023 Liked: Cleanliness, amenities The apartment itself was fine, although the kitchen isn't really for cooking much - more like one-pot meals or re-heating food. The area is lacking in infrastructure - no paved roads or public transport. Street lighting is limited. The rooftop pool is nice and has a bar. And there is a restaurant on the ground floor. ##### Emma Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Jacinta 25 Oct 2022 I wouldn't call this property luxury. The private pool had the tiling coming off, and it wasn't very private. I had staff and people coming by as my apartment was located where they kept the bikes. Had a view of construction materials. There are more renovations than the property let on with "one of the pools under construction" is actually the main pool. The room smelt bad and there were so many insects in the room! ##### Jacinta Stayed 7 nights in Oct 2022 ### 2/10 Terrible #### Carlos 1 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication When we got in to the apartment it was smelling like sewer water, the shower at the first floor only had a pipe on the shower and both bathrooms the showers was in bad condition while we was taking a shower the water flooded out of the shower going through the toilet area making it hazardous because it was very slippery, when I presented my complaints the person at the front desk didn’t said anything about it and only changed the subject and charged me for a bottle of conditioner that was broken prior we even took a shower, I show them the pictures and ask him to someone contact me but no one contacted me at all, we paid for a good service but this time they seem to be more interested in the money than a costumer satisfied. I have the pictures of the showers flooding and the hardware missing at the shower. ##### Carlos ### 2/10 Terrible #### Yesenia 5 Aug 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication This is the WORST place I’ve ever booked! When we 1st came to the property there was no line no wait but when we got to the room the sheets were okay the bathroom was dirty and the toilet seat was broken falling apart (it did when we left) also. There was just dust everywhere. the door of our room DID NOT WORK they actually had to change the battery or lock on our door to fix the key. That made me feel unsafe. The neighborhood is all under construction as it’s a upcoming development. The wi-fi kept having trouble connecting the whole time we were there.The gym equipment is all filthy and disgusting and they have no air conditioning. Th machines are old and hardly work. The pool was also dirty and it was falling apart and mostly warm. The chairs were dirty by the pool as well. There was barely any people there so it was quiet but creepy. There’s only one store around that area everything else u need a taxi or bike but it’s not a safe neighborhood so be careful. I would definitely recommend getting a hotel near the beach when in tulum. ##### Yesenia Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Yamileth 9 May 2023 Disliked: Amenities I can’t stress this enough there are no paved roads leading to the hotel, only dirt roads with HUGE holes so please take this into consideration if you’re renting a vehicle!!!! Second they charge you a cleaning fee and they only clean the room every 3rd day of your stay (you want something before they charge you like 30-40 usd and you’re going to want it cause the rooms aren’t that clean. they also charge you extra for bringing clean towels and that was ridiculous seeing as mine had a stain on it) Also the staff is kind of creepy, My friend and I got the deluxe penthouse with the rooftop pool and didn’t even feel comfortable being in it because one of the employees stood by an open window watching us the whole time we were in the pool. Made us feel so uncomfortable we didn’t get back in. And lastly I don’t think the hotel is in a very good neighborhood, we checked out at 3am cause our flight was at 7 and when we were driving down the dirt road I decided to turn left to find a paved road (4blocks down from the hotel) and the street was blocked off by the police and there was a dead body in the middle of the road. So please be careful out there Tulum isn’t what it used to be! They look and target tourists to robb them! I literally got robbed by the police for accidentally dropping a napkin on the floor (couple of blocks away from the hotel). As I went to pick it up they claimed I was littering and I had to pay them if I didn’t wanna go to jail. Please be safe out there everyone ##### Yamileth ### 8/10 Good #### ENNA 10 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente servicio e instalaciones. Tido muy limoio y nuevo. ##### ENNA Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Maria 25 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Me encanto, fue mejor de lo que esperaba ##### Maria Stayed 7 nights in May 2023 ### 8/10 Good #### DIEGO 9 Apr 2023 Liked: Amenities, property conditions & facilities, communication La propiedad esta en muy buenas condiciones lo unico es que ofrecen limpieza cada tres dias y luego no lo cumplen ##### DIEGO Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Manuel Alejandro 8 Mar 2023 Liked: Amenities, communication Disliked: Cleanliness Sucia, muchos focos fundidos, el jacuzzi y área de terraza muy sucio. La atención y disposición de los que atienden en el lobby muy bien. ##### Manuel Alejandro Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ana 9 Feb 2023 Liked: Cleanliness, property conditions & facilities Disliked: Communication Son habitación tipo villas todo incluído.. estufa, refri, utencilios.. etc.. el lugar está muy bonito, solo que no hay comunicación con el personal del hotel.. ya que solo cuentan con un celular. .. aún así son muy amables! Y te brindan muy buena atención ##### Ana ### 10/10 Excellent #### Jose 4 Feb 2023 Liked: Cleanliness, room comfort, communication Muy buena experiencia lo único es que para llegar las calles no están pavimentadas cosa que no es culpa de la propiedad , la estancia increíble la propiedad es de lujo vale cada peso que pagas regresaría nuevamente sin duda. ##### Jose Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [KOBAH Magnificent 4BR Villa Private Gym/Pool](https://www.expedia.co.uk/Tulum-Hotels-KOBAH-Magnificent-4BR-Villa-Private-GymPool.h67395948.Hotel-Information) > > [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.co.uk/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [ HOTEL POCNA](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Amansala](https://www.expedia.co.uk/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Casa Gitano](https://www.expedia.co.uk/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Apartment With Private Plunge Pool - Ground Floor by Sessile](https://www.expedia.co.uk/Tulum-Hotels-Private-Plunge-Pool-2-Bedroom-Apartment.h65340837.Hotel-Information) > > [Zama Village](https://www.expedia.co.uk/Tulum-Hotels-Zama-Village.h10923195.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Mezzanine by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---