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"Excellent service, specially the waitors at the buffet restaurant "

"I was extremely anxious reading about all the comments of people getting sick. I’ve eaten anything and everything and had no issues and no one in our party of 6 got sick. We talked to a lot of people who never got sick during their stay. We took dukroal as we always do, so that always helps protect against traveller’s diarrhea. The food at the al la carts were always so delicious and loved the Spanish and Italian the most! The steakhouse has the best view with dinner, so nice to watch the sunset with dinner. The buffet for breakfast was really delicious and the fruit was always so fresh and sweet! And the cappuccinos were always perfect! The dinner buffets were great but honestly nothing special and we stayed 10 days and got 5 al la carts but we also ate outside resort too on some evenings. Loved the grill for lunch, the tacos were so delicious. The pool was beautiful, the greenery, and the palm trees and waterfalls surrounding it was so beautiful!! The swim up bar was usually packed and had kids and sometimes it was a little much so it was nice to have a separate pool for adults only. The bugs definitely eat you alive in the evening and early morning so recommend bug spray. The only downside was the ac wasn’t not working but was fixed and compensated with premium which was appreciated. Overall great day and can’t wait to go back! "

"Great resort with lots of food options and kid okay area. Everyone enjoyed it very much!"

"Spring break didn’t disappoint "

"The staff is wonderful and all the facilities and amenities are top notch. We always stay at RIU properties."

"Food was amazing and the staff was wonderful!"

"This was my first Moon palace visit. I started with Sunrise then upgraded to Grand. They offer good packages for membership. U can also decline and receive vouchers for cheaper prices in future bookings. The sunrise had very big nice pools and lots of activities. There is a kids pool in the corner. Food service is available all around. There is some walking though from buildings to loby. They have excellent golf cart service at Grand between water park n lobby. Other golf carts are also available almost every 5 to 10 mins. The rooms are excellent. The grand room is very nice n all quartz with nicer expensive equipment. Booking dinner reservations at restaurants was a bit difficult. Almost every time i was on a waiting list. Food was excellent. So many choices. So many activites to do with kids. Water park n playroom is a hit with kids. We loved the hotel."

"Carlos my butler did an excellent job . He checked everyday to make sure everything was running smoothly. The main buffet area needs some work tho. Very runny eggs and raw bacon Roberto in the pool area also did an excellent job. He works hard."

"The room is huge, we loved the large balcony with dining table and relaxing chairs. The view is perfect, the breeze, the wind from ocean keep coming.....staffs were awesome. The hotel is super clean and organized...... we'll come back soon....."