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From the moment you walk in you feel relaxed and welcomed. The concierge makes sure that your stay is a personalized experience - we were able to pick the scent of hand soap and essential oil we would prefer on our room. As well as wether we would prefer a coffee or tea basket in the morning - in ...
From the first moment we walked in we felt like family. The staff there is incredible! The view of Tulum from the deck is breathtaking. Every single request was honored, and done so with a smile. Carlos, Diana, Jesus and Felix are just the best of the best. Thank you to everyone for such an amazing ...
The staff if friendly. The room is large with a king size bed in the bedroom and a separate kitchen and dining area. Also, there is another bed in that room. Perfect if you are travelling with a child. The pool is not heated so did not use it. But the location is great for taking tours of many places. ...
Nice place, price was reasonable in a town full of overpriced yoga huts. Great beach! WiFi and air condition is had to come by on beachfront property.
Our stay at Elements was amazing. Upon arrival we were greeted by the receptionist, as it was too early to check in she offered to let us take the the complimentary bikes to the beach for the day. When we came back that afternoon, we checked into our beautiful room, perfectly suited for a beach vacation. ...
Beautiful hotel with so much character and friendly staff. A bit away from the craze and the beach but loved loved the free bike rentals. Breakfast was also yummy. Would definitely stay here again.
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