Title: Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terasu Riviera Maya Hotel & Spa, en Xcaret Travelers find a peaceful garden retreat at this boutique hotel where they can unwind by the pool and wake up to complimentary breakfast ## Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret ![Garden view - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/c2387e97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/32beec22-27b3-43c5-8403-2f6650dcbab6-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Outdoor pool - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/2dc00d4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, minibar, in-room safe - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/690c418a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Terasu Riviera Maya Hotel & Spa, en Xcaret (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/f2fdbca6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning £126 includes taxes & fees 20 Jan - 21 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Elite Room, 1 Queen Bed, Balcony, Tower ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/690c418a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 Queen Bed, Balcony, Tower 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Smart TV Separate bedroom Premium bedding Blackout curtains Down duvet Hairdryer - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Elite Room, 1 King Bed, Balcony, Tower ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/5cb1bba8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room, 1 King Bed, Balcony, Tower ### Highlights Balcony Air conditioning Smart TV Separate bedroom Premium bedding Blackout curtains Down duvet Hairdryer - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Balcony ![Balcony](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/1ee486d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Smart TV Separate bedroom Premium bedding Blackout curtains Down duvet Hairdryer - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/4231e8c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View 10.0 Exceptional 3 reviews ### Highlights Balcony Air conditioning Smart TV Sofa bed Separate bedroom Premium bedding Blackout curtains Down duvet - 667 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83580000/83573000/83572905/05d0bdd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed, Balcony 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Smart TV Sofa bed Separate bedroom Premium bedding Blackout curtains Down duvet - 495 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/38000000/37040000/37033500/37033467/d2a206b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet-friendly - Restaurant - Air-conditioning 9.0 Wonderful 503 reviews £62 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Serenity-Hotel-Boutique.h37033467.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=12d46d07-7d86-4114-9e12-8288356632d0&top_cur=GBP) Ad ![6 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/4fed2e41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,412 reviews £236 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=12d46d07-7d86-4114-9e12-8288356632d0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terasu-Riviera-Maya.h83572905.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terasu-Riviera-Maya.h83572905.Hotel-Information) ## About the area Located in Playa del Carmen, Terasu Riviera Maya Hotel & Spa, en Xcaret is near theme parks and near a boardwalk. Xplor Theme Park and Ferry to Cozumel are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xcaret Eco Theme Park. Río Secreto and Centro Maya Shopping Center are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58887%2C-87.12856&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XlSDC6tfnbCjItoSwv7LauBhU1w=) Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720 ### What's nearby - Xenses Park \- 6 min walk \- 0.4 miles - Xplor Theme Park \- 11 min walk \- 0.6 miles - Río Secreto \- 13 min walk \- 0.7 miles - Xcaret Eco Theme Park \- 16 min walk \- 0.9 miles - Ferry to Cozumel \- 5 min drive \- 1.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive ### Restaurants - ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive - ‪The Buffete - ‬19 min walk - ‪Arriba Baja - ‬5 min drive - ‪Cafeteca - ‬7 min drive - ‪El Mercado De San Juan - ‬7 min drive ## About this property ### Terasu Riviera Maya Hotel & Spa, en Xcaret Upscale boutique hotel near Xenses Park Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides free continental breakfast, a garden and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free bike hire, a round-trip airport shuttle (surcharge) and express check-out - Express check-in, outdoor furniture and coffee/tea in reception - A porter/bellboy, luggage storage and a water dispenser - Guest reviews say great things about the helpful staff Room features All guest rooms at Terasu Riviera Maya Hotel & Spa, en Xcaret offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. More conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - 52-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, balconies and LED light bulbs ## Similar properties ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,001 reviews £196 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/309cd7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - 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27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,098 reviews £77 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 8.8 Excellent 707 reviews £118 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2870000/2862500/2862476/ad17a829.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Villa Condo Hotel & Beach Club Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 363 reviews £173 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2862476&PinnedHotelID=2862476&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/56f29e39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet-friendly - Kids’ pool - Parking included 9.4 Exceptional 450 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 1 metre - Street parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - A restaurant - Coffee and tea in common areas - Hosted evening meal available daily for a fee ### Things to do - Free bicycle rentals - Outdoor pool - Yoga classes ### Family friendly - In-room microwave - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop ### Outdoors - Beach towels - Garden - Outdoor furniture ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Designated smoking areas - Mosquito nets - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 52-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Espresso maker - Microwave - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - LED lighting - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 2300 per vehicle (return, maximum occupancy 4) - Airport shuttle fee per child: MXN 2300 (return), (up to 17 years old) - Hosted evening meal: MXN 0.0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terasu Riviera Maya Terasu Hotel Spa at Xcaret Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen ## Frequently asked questions ### Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool? ### How much does it cost to stay at Terasu Riviera Maya Hotel & Spa, en Xcaret? ### Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly? ### How much is parking at Terasu Riviera Maya Hotel & Spa, en Xcaret? ### What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret? ### What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret? ### Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport? ### Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 138 8 - Good 19 6 - Okay 9 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Alcario 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip! ##### Alcario Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Kewen 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied ![](https://a.travel-assets.com/ugc/hotel-reviews/1588b91e-2b87-412b-bf46-522455617276-1766432885246.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa34cf86-f090-4bce-b9b4-dcd8c65f4b35-1766432885473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8127887b-126f-4fe5-91c6-64c10183451c-1766432873799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b07a68b-590a-48fc-9d1b-bffaab6d3349-1766432880799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kewen Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Lisa 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff went above and beyond to assist with transportation and parks located nearby the staff walked with us to and from the parks to ensure we were safe. ![On our way to XPLOR with the staff. ](https://a.travel-assets.com/ugc/hotel-reviews/f5aeec55-68db-4a52-b756-72ed4b81bd13-1767488075507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Stephanie 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fresh, beautiful view. Can use some variety tho ##### Stephanie Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Gregg 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you ##### Gregg Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Liliana 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel ![](https://a.travel-assets.com/ugc/hotel-reviews/83332738-9818-4238-9a55-a5ddabb90dc9-1758601166927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7f9fa85-cc54-4c2e-a80b-dfbdacd0fa85-1758601154690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aaba9324-0fa6-4bd2-867f-31d5b29f47f8-1758601165820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eceecb60-02cf-4318-9e7f-10d1f4e85f0d-1758601163036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liliana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Brianna 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice people I recommend this place 💯 ##### Brianna Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Chuyi 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff, I love to stay here again for vacation ##### Chuyi Stayed 3 nights in Feb 2025 ### 8/10 Good #### Kody 24 Sept 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Very unique property. Staff is super helpful and friendly. Made the stay comfortable. Helped us with getting to Xcaret safely via shuttle. Property is in the jungle so must be ok with bugs, lizards, iguanas and monkeys in the area. Lobby and pool were outside directly beside rooms. Bed was clean and comfortable, shower was hot. Nice and close the all Xcaret parks making it very convenient to attend. Would stay again if going to the parks! Thank you! ##### Kody Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Edward 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort. ##### Edward Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Sunyoung 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I had a great experience during our stay at Terasu. All the staff members were very friendly, warm, and welcoming. They accommodated to our needs and went above and beyond to make our stay comfortable. The hotel itself was very private but close to Xcerat and Xplor. Not only that, we were able to feed monkeys during our stay and play with a very cute cat. On our last day, the staff even packed us a separate container of their house-made hot sauce and mangos per request. If anyone wants a quiet, peaceful stay, I would definitely recommend. ##### Sunyoung Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jose 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The employees made us feel welcome and we were very happy with all them. Very quiet environment. My wife loved the peaceful environment I wanted more of a resort. Had to leave a few days earlier early and staff was super helpful about it and nice about it. ![](https://a.travel-assets.com/ugc/hotel-reviews/7e10e478-3f35-4b7c-8777-d06b3c9500db-1752806317260.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 4 nights in Jul 2025 ### 8/10 Good #### CHRISITNA 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is very nice and the room was clean every day. ##### CHRISITNA Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Elena 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely place! Eco-friendly, in nature, quaint peaceful place, close to Xcaret, Xenses, and Xplor. Staff was very attentive, kind, and just superb. Included breakfast had choices of fruit, cereal, pastries, eggs, omelette, juices, and coffee. An overall absolute lovely place, felt like i was at home. Highly recommended! ![](https://a.travel-assets.com/ugc/hotel-reviews/cfe05883-f9cd-432c-99e3-fbb324470473-1750755055815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e8e71b0-41d9-4e6c-9e8a-4f698bc6200c-1750755053495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d9f906aa-adb1-4c69-afce-31bb396366d7-1750755051729.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a0138d2-e0b6-4600-a7f5-fa1073b15b1d-1750755055455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elena Stayed 5 nights in Jun 2025 ### 8/10 Good #### Yansong 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning. ##### Yansong Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Sheryl 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay here. Very close to Xcaret park without having to spend a fortune on lodging. The unit we stayed at was comfortable with lots of space with patio. Would definitely come back. Thank you for an an amazing service! ##### Sheryl Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Sharon 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing location, staff and facilities Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer. ##### Sharon Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jianmin 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! The staff treated us like being home. Very friendly. They also helped us to coordinate transportation. We definitely will go back. Best choice to stay in Xcaret area! ##### Jianmin Stayed 3 nights in Jun 2025 ### 8/10 Good #### Sharolyn 10 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Unique treehouse with monkeys you can hand feed and friendly, responsive staff. The resort is a solid 20 minutes from shopping and restaurant choices- so be prepared for regular taxi expenses if you do not have a car. This is not a “pamper” resort where guests lounge around the pool, but it’s a unique option if you have offsite entertainment plans. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d0afd22-fe04-488a-872c-a4ffc71418bb-1752165195828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3f07232-97ce-4a77-b89d-9fdc0b011be6-1752165195941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d586bd2d-39d2-4897-91f3-9e19c5a71d63-1752165199456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08dc454b-e822-4fe2-be76-a772ff871fca-1752165198564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharolyn Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Angel 5 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quaint boutique hotel, with amazing staff, situated in the jungle, walking steps to Xcaret, Xplor and Xenses. Breakfast included and they have a restaurant for dinner. We were a family of 4 with 2 pre-teens and we always felt very safe. Service here felt very personalized. The highlight was definitely the spider monkeys where you can feed them. Cant wait to return. ![](https://a.travel-assets.com/ugc/hotel-reviews/67255e33-1a5a-44c3-994d-194333abf7df-1749149525892.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da8a4e1a-564c-4a6c-8cd4-2a1835bef388-1749149526199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angel Stayed 5 nights in May 2025 ### 10/10 Excellent #### Sonya 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff go above and beyond for you. The monkeys are everywhere and the food is wonderful. The little bakery down the way is wonderful as well. ##### Sonya Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Raphaelle 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hidden in the jungle near the Xsenses park, it feels very secluded. Check in was very attentive, the room is very well appointed and the dinner options are excellent. ##### Raphaelle Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Sharon 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! Amazing place to stay, relax and get back to nature. From the outstanding employee, dining with monkeys and relaxing by the pool or at the spa. It's perfect! ##### Sharon Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### michael 2 Apr 2025 It was like living in a beautiful jungle. The staff was awesome and assisted with all of my needs. I can’t wait to return. ##### michael Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Rajiv 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutrly one of the best places I have stayed. The staff goes well above and beyond what I expectdd. It was so nice, I decided to extend for another week. ##### Rajiv Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Vancouver](https://www.expedia.co.uk/Vancouver-Intl-Airport-Hotels.0-aYVR-0.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Jakarta](https://www.expedia.co.uk/Jakarta-Hotels-Beach-Hotels.0-0-d178269-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Cambridge University, King's College - Campus Accommodation](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-University.h30551510.Hotel-Information) > > [The Bamburgh Castle Inn - The Inn Collection Group](https://www.expedia.co.uk/Seahouses-Hotels-The-Bamburgh-Castle-Inn.h34040911.Hotel-Information) > > [Visakha Sanur by Puri Signatures](https://www.expedia.co.uk/Denpasar-Hotels-Atta-Visakha-Villas.h1115110.Hotel-Information) > > [CinnamonHotelsResorts Hotels in South Sri Lanka Coast](https://www.expedia.co.uk/South-Sri-Lanka-Coast-Hotels-Cinnamon-Hotels-Resorts.0-0-d6055128--bCinnamonHotelsResorts.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in El Alamein](https://www.expedia.co.uk/El-Alamein-Hotels-All-Inclusive-Hotel.0-0-d6035126-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Macdonald Forest Hills Hotel & Spa](https://www.expedia.co.uk/Stirling-Hotels-Macdonald-Forest-Hills-Hotel-Spa.h1158093.Hotel-Information) > > [New York Marriott Marquis](https://www.expedia.co.uk/New-York-Hotels-New-York-Marriott-Marquis.h15838.Hotel-Information) > > [Hotels near The Christie](https://www.expedia.co.uk/The-Christie-Hotels.0-l553248635976314206-0.Travel-Guide-Filter-Hotels) > > [Vitors Village](https://www.expedia.co.uk/Lagoa-Hotels-Vitors-Village.h2008212.Hotel-Information) > > [Hotel Ami Budva Petrovac](https://www.expedia.co.uk/Petrovac-Hotels-Hotel-Ami-Budva-Petrovac.h27840324.Hotel-Information) > > [TravelodgeUK Hotels in Slough](https://www.expedia.co.uk/Slough-Hotels-Travelodge-UK.0-0-d5688--bTravelodgeUK.Travel-Guide-Filter-Hotels) ### Flights > [Qatar Airways Edinburgh (EDI) to Doha (DOH) flights](https://www.expedia.co.uk/lp/flight-routes/qatar-airways-from-edinburgh-to-hamad-intl/qr/edi/doh) > > [Flights from Québec City (YQB) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/yqb/lhr/quebec-to-london) > > [British Airways Manchester (MAN) to Accra (ACC) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-manchester-to-kotoka-intl/ba/man/acc) ### Activities > [Things to do in Messini](https://www.expedia.co.uk/Things-To-Do-In-Messini.d6262631.Travel-Guide-Activities) ### Packages > [Saint Martin Holidays](https://www.expedia.co.uk/Saint-Martin.d6069955.Holidays-City-Breaks) ### Holiday Rentals > [St. Lucia Holiday Rentals](https://www.expedia.co.uk/Destinations-In-St-Lucia.d168.Holiday-Rental-Destinations) ### General > [Visit Sir Bani Yas Island](https://www.expedia.co.uk/Sir-Bani-Yas-Island.dx6085382) ---